2/10 Terrible
Rebecca
Travelled with family and small children
21 Jan 2025
Disliked: Cleanliness, amenities, property conditions & facilities
We recently stayed (checked out 2nd Jan 2025) in cabin T52. AVOID THIS PLACE! The whole cabin was dirty & mouldy! Both queen bed mattresses broken & touching the ground! Our feet were black from the dirty floors. Bedding was strained & rubbish under beds. Air cons were so filthy the filters were popping through they were so full of dusk & bugs. Couldn’t even sit on the deck because of the group of young guys they put us next to who were drinking, smoking & swearing all hours of the night. Random people on our deck in the middle of the night because there are no security or staff patrolling & people can just walk in off the street! Which is scary when you’re on a holiday with your children. No laundry facilities as all the washing machines were out of order so had to drive to wash our clothes somewhere else. Pool was hot & I ended with a rash the first & last time we used the pool. Backpackers park out the front on the park & use all the facilities as park isn’t secure & no one patrols it. For $350 a night go & stay in a beautiful unit in Airlie. Called & left a message & emailed while We were staying there about issues & still no response! Never again!
Rebecca
Stayed 5 nights in Dec 2024