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Panbil Residence Serviced Apartment

3.5 star property
Aparthotel in Batam with full-service spa and fitness centre

Photo gallery for Panbil Residence Serviced Apartment

Outdoor pool, pool loungers
Penthouse Exclusive Package
Penthouse Exclusive Package | Lake view
Interior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Gym
  • Pool
  • 24/7 front desk
  • Laundry
The current price is AU$54
includes taxes & fees
16 Apr - 17 Apr

Explore the area

Map
Jalan Ahmad Yani, Panbil Estate, Muka Kuning, Sei Beduk, Batam, Batam Island, 29433
  • Batam Centre Ferry Terminal
    ‪8 min drive‬
  • Batam Centre
    ‪8 min drive‬
  • Grand Batam Mall
    ‪9 min drive‬
  • Batam Batu Besar (BTH-Hang Nadim)
    ‪19 min drive‬

Room options

View all photos for Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms | Garden view

Executive Suite, 2 Bedrooms

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Kitchenette
Fridge
Dining table
LED TV
Premium bedding
  • 72 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Hill view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Kitchenette
Fridge
Dining table
LED TV
Premium bedding
  • 96 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

View all photos for Junior Suite, 2 Bedrooms

Premium bedding, in-room safe, blackout curtains, free WiFi

Junior Suite, 2 Bedrooms

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Kitchenette
Fridge
Dining table
LED TV
Premium bedding
  • 64 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Double or Twin Room, Garden View

Premium bedding, in-room safe, blackout curtains, free WiFi

Deluxe Double or Twin Room, Garden View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Kitchenette
Fridge
LED TV
Blackout curtains
Premium bedding
  • 32 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Penthouse Exclusive Package

Penthouse Exclusive Package | Living area

Penthouse Exclusive Package

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Kitchenette
Fridge
Dining table
LED TV
Washing machine
  • 200 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Lake view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Deluxe Double Room, Forest View

Premium bedding, in-room safe, blackout curtains, free WiFi

Deluxe Double Room, Forest View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Kitchenette
Fridge
LED TV
Premium bedding
Separate bedroom
  • 32 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

Premium bedding, in-room safe, blackout curtains, free WiFi

Executive Room

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Kitchenette
Fridge
Dining table
LED TV
Premium bedding
  • 45 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Premium bedding, in-room safe, blackout curtains, free WiFi

Family Suite

  • Sleeps 5
  • 1 Single Bed and 2 Queen Beds

View all photos for Junior Suite

Premium bedding, in-room safe, blackout curtains, free WiFi

Junior Suite

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Executive Suite

Premium bedding, in-room safe, blackout curtains, free WiFi

Executive Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room

Premium bedding, in-room safe, blackout curtains, free WiFi

Executive Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Forest View

Premium bedding, in-room safe, blackout curtains, free WiFi

Deluxe Forest View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room With Garden View

Premium bedding, in-room safe, blackout curtains, free WiFi

Deluxe Room With Garden View

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Penthouse

Premium bedding, in-room safe, blackout curtains, free WiFi

Penthouse

  • Sleeps 6
  • 1 Single Bed and 1 Double Bed

About the area

Batam

Panbil Residence Serviced Apartment places you steps from Eska Wellness Spa and within a 20-minute stroll of Panbil Nature Reserve. Highlights at this aparthotel include a full-service spa, a restaurant and an outdoor swimming pool. .You can enjoy an LED TV with cable channels, and each apartment features free WiFi, a balcony or patio and a sitting area. In-room dining is easy with a kitchenette that comes equipped with a fridge and a stovetop. Nice touches to enhance your stay include premium bedding, a rainfall showerhead and slippers. A living room, free local calls and free bottled water are also available. .A day of pampering can include massages, body scrubs and mani/pedis. The aparthotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, sauna, kids' swimming pool and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and free use of bicycles. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute drive of this 3.5-property class Batam aparthotel include Batam Centre Ferry Terminal and Harbour Bay Ferry Terminal.
View more Aparthotels in BatamOpens in a new window

What's nearby

  • Batam Centre Ferry Terminal - 8 min drive - 6.8 km
  • Batam Centre - 8 min drive - 6.8 km
  • Grand Batam Mall - 9 min drive - 8.7 km
  • BCS Mall - 10 min drive - 8.7 km
  • Nagoya Hill Mall - 11 min drive - 10.1 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 19 min drive

Restaurants

  • ‪Restoran Sederhana - ‬4 min drive
  • ‪Resto The Central Sukajadi - ‬5 min drive
  • ‪Coffee Town Kaya Toast - ‬17 min walk
  • ‪ICBIC Cafe - ‬18 min walk
  • ‪Ayam Penyet Ria - ‬15 min walk

About this property

Panbil Residence Serviced Apartment

Aparthotel in Batam with full-service spa and fitness centre
Panbil Residence Serviced Apartment offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A children's pool, a fitness centre, and spa services are also featured at Panbil Residence Serviced Apartment. An airport shuttle (available on request) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Batam aparthotel.

  • 1 building
  • 334 guestrooms or units
  • 16 levels
  • Built in 2017
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Corner/local shop
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Panbil Residence Serviced Apartment offers 334 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Beds feature premium bedding. 55-inch LED televisions come with cable channels. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges and stovetops. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

This Batam aparthotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include body scrubs, body treatments and manicures and pedicures.

Languages

English, Indonesian

Similar properties

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  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.1 out of 5, Very good, 425 reviews
The price is AU$80
includes taxes & fees
1 May - 2 May
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Property amenities

Pool/Spa

  • Body scrubs
  • Full-service spa
  • Manicures/pedicures
  • Massage
  • Outdoor pool
  • Pool loungers
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 11 AM to 7 PM at scheduled times and on request
  • Free self parking on site

Family friendly

  • Children stay free (see details)
  • Children's pool

Kitchenette

  • Electric kettle
  • Hob
  • Refrigerator

Dining

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • 55-inch LED TV with cable channels
  • TV in common areas

Outdoor areas

  • Balcony/patio
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Free local calls
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Housekeeping (daily)
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk

Things to do

  • Children's pool
  • Free bicycle rentals
  • Gym
  • Ropes course
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 16 floors
  • 334 units
  • Built in 2017
  • Free bicycle rentals
  • Garden

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Panbil Residence Serviced Apartment

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 150000.00 per vehicle (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. The property is professionally cleaned.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Panbil Residence Apartment
Panbil Residence Batam
Panbil Residence
Panbil Serviced Batam
Panbil Residence Apartment Batam
Panbil Residence Serviced Apartment Batam
Panbil Residence Serviced Apartment Aparthotel
Panbil Residence Serviced Apartment Aparthotel Batam

Frequently asked questions

What is the cancellation policy at Panbil Residence Serviced Apartment?

Panbil Residence Serviced Apartment offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Panbil Residence Serviced Apartment?

As of 31 Mar 2025, prices found for a 1-night stay for 2 adults at Panbil Residence Serviced Apartment on 16 Apr 2025 start from AU$54.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Panbil Residence Serviced Apartment?

Yep, Panbil Residence Serviced Apartment has a free self car park.

Are there any beaches close to Panbil Residence Serviced Apartment?

The closest beach to Panbil Residence Serviced Apartment is Nongsa Beach (14.4 km).

Is there a spa on site at Panbil Residence Serviced Apartment?

Yep, there is an onsite spa at Panbil Residence Serviced Apartment. You'll enjoy heaps of services like body scrubs and body treatments.

Does Panbil Residence Serviced Apartment have a pool?

Panbil Residence Serviced Apartment has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Panbil Residence Serviced Apartment?

This property features a full-service spa, as well as premium bedding and a living room.

What makes Panbil Residence Serviced Apartment a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Panbil Residence Serviced Apartment.

Is there a free airport shuttle available at Panbil Residence Serviced Apartment?

No, but there's an airport shuttle that runs from 11 AM - 7 PM on request for a fee.

Is there a bar or restaurant at Panbil Residence Serviced Apartment?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Panbil Residence Serviced Apartment?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Panbil Residence Serviced Apartment?

No, pets and service animals are not allowed.

Panbil Residence Serviced Apartment Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 48 out of 116 reviews
Rating 8 - Good. 46 out of 116 reviews
Rating 6 - Okay. 17 out of 116 reviews
Rating 4 - Poor. 5 out of 116 reviews
Rating 2 - Terrible. 0 out of 116 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Kian Wee

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Agnes, Singapore

Travelled with family, Travelled with group
Property is old/dated. Check-in meant to be at 2pm but family room still not ready at 3.40pm. We were told to wait for another 15mins when we tried to check in. Reception tried to make good by offering us a late checkout the next day but we declined as we have a ferry to take to return home. They also tried to offer a discount for our next stay which we declined as we were not sure if we will be returning. In the end, they make good by offering a free transfer to the ferry terminal and they sent some fries and water melon juice which we did not consume as were were out the whole evening. Birthday stay was ruined due to the unpleasant check-in experience.
Stayed 1 night in Aug 2024

8/10 Good

Hong Wei

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice apartment
Stayed 2 nights in Jun 2024

10/10 Excellent

Jimmy

Liked: Cleanliness, property conditions & facilities
The serviced apartment is surprisingly clean and nice. Very comfortable for the family. One minor comment is the guests from serviced apartment cannot ask for towel when visiting the pool at the hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Wei Chung

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, room comfort
Wonderful return 😍
Visited again in 2024 with my wife after a positive solo experience in 2018. Was worried about the recent negative reviews, but everything was as positive as I remember! Rooms were clean, the pool deck is beautiful, and the hotel staff were all very helpful and approachable! There is also a nice lemongrass theme to the smell of the whole place that I really love! Was also pleasantly surprised to see the addition of Lia bakery, which had really awesome pastries! Only downside is I seem to remember there were more options for lunch within the hotel 6 years ago, but I guess now there's gojek food and grab food to order delivery from, so not a big deal! My wife and I really enjoyed our stay, and would love to come back!
Stayed 3 nights in Apr 2024

8/10 Good

Tomasz

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Feb 2024

8/10 Good

Tomasz

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Feb 2024

10/10 Excellent

Rupert

Business traveller
Liked: Cleanliness, room comfort
Panbil Residence Serviced Apartment Batam,
used as base before joining vessel
Stayed 2 nights in Oct 2023

10/10 Excellent

Josie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The reception staff were exceptionally impressive with their friendly attitude and their motto “service with a smile “. They were polite answering my questions and even offered places of interest. Even the shuttle transportation driver Bagas was also very friendly and polite. Seems like the staff there were happy and this in return makes the whole environment a pleasant place to stay. The room ( a 3 bedroom apartment) were big and clean. The beds were firm without giving guests backache sleeping in it. Not all accommodation that we have stayed have such comfortable beds. Breakfast was good. Definitely if we go to Batam, we will choose to stay in Panbil service apartment again.
Stayed 1 night in Sep 2023

10/10 Excellent

Greg

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff
Stayed 6 nights in Jul 2023

10/10 Excellent

Moleya

Travelled with family
Liked: Cleanliness, room comfort
Awesome Stay
Superb stay - family love it so much. Will return for next trip.
Stayed 2 nights in Nov 2022

8/10 Good

Mohd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t really fancy too much in this hotel. Breakfast a lot of food didn’t replenish shortly after all were taken off. Distance a bit far from shopping location. Necessities not fully provided. Short of hand towel. My frd’s room short of safebox, bowls, wardrobe light not working. Hotel can consider to provide comb, body lotion if possible.
Stayed 2 nights in Jan 2020

10/10 Excellent

Amran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Ravindran

Travelled with group
Liked: Cleanliness, room comfort
This my first time coming to this hotel . The hotel is good but need to go out to take taxi and no near by coffeeshop or min Mart . Second thing quite disappointed about when I checked in my room no wifi . I inform the reception they say somebody is coming but we waited 1 hour nobody turn up and waste my time . Then we went go and come back almost 7pm there is wifi . Lastly breakfast. Just image we only eat bread and cold drink . No coffee at all even the waiter did not top up and most the food totally empty . Sorry to said this hope I don't come to this hotel again Thank u
Stayed 1 night in Jan 2020

10/10 Excellent

Seri, Singapore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing I dislike about my stay. Enjoyed every bit of it
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Food was really good. How can I forget that Margerita, loal orange juice and mouth watering italian pizza. Lake view and the town view was superb. Overall okay for the paid amount except cleanliness. First sight sink in the bathroom was filled with water and comods were not cleaned. Had to ask for two times to get it cleaned
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, spacious and clean. Even tho the wardrobes broken. But overall tumbs up
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall an excellent experience.
Stayed 4 nights in Nov 2019

10/10 Excellent

Ray

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice view and value for money property Will stay here again for next trip
Stayed 1 night in Nov 2019

6/10 Okay

Wai

Travelled with group
Liked: Staff & service
The room were dirty , the bed is ok . Overall Housekeeping need to improve
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019