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Chateau Big White

3.5 star property
Family-friendly slopeside fun with downhill skiing

Photo gallery for Chateau Big White

Ski hill
Ski hill
Loft, Kitchenette | Private kitchenette
Front of property
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Hot tub
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
5335 Big White Road, Big White Ski Resort, Beaverdell, BC
  • Big White Ski Resort
    ‪1 min walk‬
  • Bullet Express
    ‪6 min walk‬
  • Telus Park Chair Ski Lift
    ‪13 min walk‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪58 min drive‬

Room options

View all photos for Loft, Kitchenette

Loft, Kitchenette

Loft, Kitchenette

Highlights

Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Fridge
Dishwasher
Flat-screen TV
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the area

Beaverdell

A family-friendly stay in Beaverdell awaits you at Chateau Big White. Within steps you'll find Big White Ski Resort and Bullet Express within a 10-minute stroll. Highlights at this ski hotel include a restaurant, and in-room kitchenettes and free WiFi. .The restaurant, Black Diamond Bar & Grill, is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. With ski-in ski-out access, there's more time for downhill skiing and cross-country skiing and you'll find skiing lessons on site. Additionally, you'll find free Wi-Fi in public areas, a hot tub and laundry facilities. There's also the convenience of free self parking. .Sights within a 15-minute walk of this Beaverdell hotel include Telus Park Chair Ski Lift and Black Forest Express.

What's nearby

  • Big White Ski Resort - 1 min walk
  • Bullet Express - 6 min walk
  • Ridge Rocket Express - 17 min walk
  • Lara's Gondola Ski Lift - 3 min drive
  • Big White Mountain - 19 min drive

Getting around

  • Kelowna, BC (YLW-Kelowna Intl.) - 58 min drive

Restaurants

  • ‪Globe Cafe & Tapas Bar - ‬2 min walk
  • ‪The Bullwheel - ‬8 min walk
  • ‪Snowshoe Sam's Pub - ‬2 min walk
  • ‪The Woods - ‬8 min walk
  • ‪Black Diamond Bar & Grill - ‬1 min walk

About this property

Chateau Big White

Family-friendly slopeside fun with downhill skiing
During the winter, enjoy on-site recreational activities like downhill skiing, cross-country skiing and snowboarding. Conveniences like ski storage, skiing lessons and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. Public spaces have free WiFi. This ski hotel also offers a hot tub and ski passes. Self parking is free.

  • 37 guestrooms or units
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Bar or lounge
  • 1 conference room
  • Dining venue
Chateau Big White offers 37 air-conditioned accommodations with fireplaces and coffee/tea makers. This accommodation offers separate sitting areas. Accommodation at this 3.5-star hotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Beaverdell hotel provides complimentary wireless Internet access. 39-inch flat-screen televisions come with cable channels. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Black Diamond Bar & Grill

Things to do

  • Cross-country skiing
  • Downhill skiing
  • Ice skating
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snow tubing
  • Snowboarding
  • Snowmobiling
  • Snowshoeing
  • Spa tub

Family friendly

  • Grocery/convenience store
  • In-room babysitting
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • In the mountains

Spa

  • Massage

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Fireplace
  • Heating
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 246 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen fee: CAD 81.6 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. On-site parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Chateau Big White Hotel
Chateau Big White
Chateau Big White Hotel
Chateau Big White Beaverdell
Chateau Big White Hotel Beaverdell

Frequently asked questions

Is parking available at Chateau Big White?

Yep, Chateau Big White has a free self car park.

What makes Chateau Big White a romantic place to stay?

1 hot tub and a lounge bar, as well as fireplaces in the guestrooms, all help set the scene for a romantic weekend at Chateau Big White.

Is Chateau Big White family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as childcare services in the guestrooms, it's no surprise that Chateau Big White is a hit with families.

Is there a free airport shuttle available at Chateau Big White?

No, Chateau Big White does not offer an airport shuttle service.

Is there a bar or restaurant at Chateau Big White?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Chateau Big White?

Check-in begins at 4:00 PM. Check-out time is 10 AM.

Are pets allowed at Chateau Big White?

No, only service animals are allowed.

Chateau Big White Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 4 out of 13 reviews
Rating 8 - Good. 7 out of 13 reviews
Rating 6 - Okay. 1 out of 13 reviews
Rating 4 - Poor. 1 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
*** WARNING *** They will place an up-front charge for potential damages on your credit card and it will take days for it to be zeroed out. I will not be returning as long as this customer unfriendly policy remains in place. The property is dated throughout. I would definitely not call it a "Chateau", more like a lodge. The bedroom in our loft had an old CRT TV in the room, only the living room had a flat screen. The hot tub was not hot enough, it was not much better than "warm." The bar/restaurant was great, but could benefit from a broader selection of Okanagan wines. All of the people were friendly, but could not make up for the poor initial impression with the extra charge and the dated facility.
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Hotel was closing on Monda April 22 and hot tub was already “out of order” on Sunday night, despite we fully paid 3 nights, we could not use hot tub after long day on slopes.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Good ski in ski out location.
We have had an excellent stay at this hotel before; it is an amazing location. However, it can be loud at times due to its proximity to restaurants. The main reason we rated this low was cleanliness was slightly under par, but mostly the bed was very worn and uncomfortable and the bedding was very minimal. The sheet had a hole in it and the 'comforter' barely covered the bed so that with two people in the bed there was hardly an coverage. We would stay here again though, maybe bring our own bedding just in case.
Stayed 3 nights in Mar 2018

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cabin feel and right in village
Loved location and room, only exception is firm bed and was in between to very noisy families that were together. Should have put them together. Restaurant was excellent.

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, recomended
Comfortable hotel/condos with friendly and helpful staff. Nice hot tub too which we never found too crowded. Great location right next to the slopes - not quite a ski-in though as it's up a small hill.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location near the central mall, grocery store, restaurants, etc. Room was clean, staff were helpful. We did experience problems with the wifi and TV for a couple of days, but that was probably a good thing for the kids anyway. I would recommend this place to others.

8/10 Good

Pam , Cambridge On

Liked: Staff & service, property conditions & facilities, room comfort
Perfect location
Château Big White is in the perfect location to ski Big White. it is in the heart of the village close to restaurants and shops. Ski in and ski out from the hotel. Our room had a kitchenette, loft with queen size bed, two TV s and pull out couch. It was perfect for our family.

8/10 Good

RR, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, very well located
We stayed here for 4 nights recently in a loft suite, and were quite happy with our choice of hotel. The location is great- right in the village, close to the grocery store and restaurants. The room was a decent size, with a separate loft bedroom for my husband and myself, and my teenage son was sleeping on the foldout sofa bed in the living area- enough room for the three of us. The kitchen was reasonably well stocked- my one gripe is that there was no oven. Had I known that before leaving home, I would have packed slightly different food to take with us. We did very much appreciate the extra empty drawers in the kitchen, living area and bedroom as it meant we could store our bits and pieces away, instead of leaving it all in bags and having to rummage around every time we needed something. The staff were all wonderfully friendly and super helpful with whatever query we had. Our biggest issue with this hotel would be the ski/board storage area. It was tiny and cramped- and there was not enough room for all the snowboards as unfortunately skiiers had locked their skis in most of the board bays. My husband's board suffered 3 large chunks taken out of the edges on 2 separate nights of storage from negligence of others when putting their boards away, no doubt because of the cramped conditions. The hotel did however thoughtfully provide locks for locking up our gear, which was great.

10/10 Excellent

KERRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big White Chateau
Great location, nice friendly staff & nice room with lovely fire & a fridge to stock up on goods

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Central to village and affordable
The bed was not comfortable at all, we had a room with a loft which was great. It was extremely hot at night in the room, there was a ceiling fan but is was soo noisy it would wake us up at night. Also one of the element on the hot plate didn't work. The staff was really friendly and care about the guest.

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Nucks Fan, Coquitlam

Liked: Cleanliness, staff & service
Great family day stay.
Was worried about the proximity to the elevator and the ski locker (room 208), but it ended up being fine. Loft suite was nice and ample in six for our family of four, but would be cramped for a family with kids older than 10. Great weekend of skiing.

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort