Black Forest Lodge And Cabins

2.5 star property
Hotel with a full-service spa, a short walk to The Village
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Black Forest Lodge And Cabins

Outdoor spa tub
Outdoor pool, open 10:00 AM to 10:00 PM, pool loungers
Studio Suite | Private kitchen
Traditional Cabin | Living area
Deluxe Triple Room

Reviews

8.0 out of 10

Very good

Popular amenities

  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Hot tub
    Hot tub
  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly

Explore the area

Map
41121 Big Bear Blvd, Big Bear Lake, CA, 92315
  • Pine Knot Park
    6 min walk
  • The Village
    7 min walk
  • Big Bear Lake
    8 min walk
  • Big Bear, CA (RBF)
    10 min drive

Room options

Studio Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Private hot tub
Heating
Kitchenette
  • Sleeps 2
  • 1 King Bed

Traditional Cabin

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Private hot tub
Heating
Kitchenette
  • Sleeps 2
  • 1 King Bed

Studio Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Private hot tub
Heating
Kitchenette
  • Sleeps 2
  • 1 King Bed

Studio Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Private hot tub
Heating
Kitchenette
  • Sleeps 2
  • 1 King Bed

Studio Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Private hot tub
Heating
Kitchenette
  • Sleeps 2
  • 1 King Bed

Studio Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Private hot tub
Heating
Kitchenette
  • Sleeps 2
  • 1 King Bed

Studio Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Private hot tub
Heating
Kitchenette
  • Sleeps 2
  • 1 King Bed

Studio Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Private hot tub
Heating
Kitchenette
  • Sleeps 2
  • 1 King Bed

Traditional Cabin

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Private hot tub
Heating
Kitchenette
  • Sleeps 2
  • 1 King Bed

Traditional Cabin

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Private hot tub
Heating
Kitchenette
  • Sleeps 2
  • 1 King Bed

Traditional Cabin

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Private hot tub
Heating
Kitchenette
  • Sleeps 2
  • 1 King Bed

Traditional Cabin

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Private hot tub
Heating
Kitchenette
  • Sleeps 2
  • 1 King Bed

Traditional Cabin

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Private hot tub
Heating
Kitchenette
  • Sleeps 2
  • 1 King Bed

Studio

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Heating
Kitchenette
Hydromassage showerhead
  • Sleeps 2
  • 1 Queen Bed

Studio

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Heating
Kitchenette
Hydromassage showerhead
  • Sleeps 2
  • 1 Queen Bed

Studio

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Heating
Kitchenette
Hydromassage showerhead
  • Sleeps 2
  • 1 Queen Bed

Studio

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Heating
Kitchenette
Hydromassage showerhead
  • Sleeps 2
  • 1 Queen Bed

Studio

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Heating
Kitchenette
Hydromassage showerhead
  • Sleeps 2
  • 1 Queen Bed

Studio

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Heating
Kitchenette
Hydromassage showerhead
  • Sleeps 2
  • 1 Queen Bed

Studio

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Heating
Kitchenette
Hydromassage showerhead
  • Sleeps 2
  • 1 Queen Bed

Studio

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Heating
Kitchenette
Hydromassage showerhead
  • Sleeps 2
  • 1 Queen Bed

Studio Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Private hot tub
Heating
Kitchenette
  • Sleeps 2
  • 1 King Bed

Studio Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Private hot tub
Heating
Kitchenette
  • Sleeps 2
  • 1 King Bed

Studio Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Private hot tub
Heating
Kitchenette
  • Sleeps 2
  • 1 King Bed

Studio Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Private hot tub
Heating
Kitchenette
  • Sleeps 2
  • 1 King Bed

Studio Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Private hot tub
Heating
Kitchenette
  • Sleeps 2
  • 1 King Bed

Studio Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Private hot tub
Heating
Kitchenette
  • Sleeps 2
  • 1 King Bed

Studio Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Private hot tub
Heating
Kitchenette
  • Sleeps 2
  • 1 King Bed

Studio Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Private hot tub
Heating
Kitchenette
  • Sleeps 2
  • 1 King Bed

Family Cabin, 2 Queen Beds

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Heating
Kitchenette
Hydromassage showerhead
  • Sleeps 4
  • 2 Queen Beds

Family Chalet

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Heating
Kitchenette
Separate bedroom
  • Sleeps 6
  • 3 Queen Beds

Economy Cabin

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Heating
Kitchenette
Hydromassage showerhead
  • Sleeps 2
  • 1 Queen Bed

Family Chalet

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Heating
Kitchenette
Separate bedroom
  • Sleeps 6
  • 3 Queen Beds

Deluxe Triple Room

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Private hot tub
Heating
Kitchenette
  • Mountain view
  • Sleeps 6
  • 3 Queen Beds

Family Chalet

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Heating
Kitchenette
Separate bedroom
  • Sleeps 6
  • 3 Queen Beds

Double Room

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Heating
Kitchenette
Hydromassage showerhead
  • Sleeps 4
  • 2 Queen Beds

Family Chalet

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Heating
Kitchenette
Separate bedroom
  • Sleeps 6
  • 3 Queen Beds

Double Room

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Heating
Kitchenette
Hydromassage showerhead
  • Sleeps 4
  • 2 Queen Beds

Double Room, 2 Queen Beds

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Heating
Kitchenette
Hydromassage showerhead
  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Heating
Kitchenette
Hydromassage showerhead
  • Sleeps 2
  • 1 Queen Bed

Studio

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Heating
Kitchenette
Hydromassage showerhead
  • Sleeps 2
  • 1 Queen Bed

Studio

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Heating
Kitchenette
Hydromassage showerhead
  • Sleeps 2
  • 1 Queen Bed

Studio

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Heating
Kitchenette
Hydromassage showerhead
  • Sleeps 2
  • 1 Queen Bed

Studio

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Heating
Kitchenette
Hydromassage showerhead
  • Sleeps 2
  • 1 Queen Bed

Double Room, 2 Queen Beds, Fireplace (Wood Burning)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Heating
Kitchenette
TV
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Economy Cabin

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Heating
Kitchenette
Hydromassage showerhead
  • Sleeps 2
  • 1 Queen Bed

Double Room, 1 Bedroom, Fireplace

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Heating
Kitchenette
  • 74.32 sq m
  • Sleeps 4
  • 2 Queen Beds

Double Room

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Heating
Kitchenette
Hydromassage showerhead
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Big Bear Lake

Black Forest Lodge And Cabins puts you in the heart of Big Bear Lake, within just a 10-minute stroll of The Village and Pine Knot Park. Highlights at this hotel include a full-service spa, an outdoor swimming pool and free continental breakfast. .Enjoy the Hot tub, seasonal outdoor swimming pool and pool loungers. Added amenities include free Wi-Fi in public areas, spa services and ski passes. Each morning free breakfast is served. There's also the convenience of free self parking. .Attractions within a 20-minute drive of this Big Bear Lake hotel include Snow Summit and Snow Valley Mountain Resort.

What's nearby

  • The Village - 7 min walk - 0.6 km
  • Big Bear Visitor Center - 11 min walk - 1.0 km
  • Big Bear Marina - 14 min walk - 1.3 km
  • Alpine Slide at Magic Mountain - 2 min drive - 1.9 km
  • Snow Summit - 3 min drive - 2.5 km

Getting around

  • Orange County, CA (SNA-John Wayne) - 120 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Taco Bell - ‬2 min walk
  • ‪Carl's Jr. - ‬17 min walk
  • ‪Domino's Pizza - ‬3 min walk
  • ‪Grizzly Manor Cafe - ‬4 min walk

About this property

Black Forest Lodge And Cabins

Hotel with a full-service spa, a short walk to The Village
Black Forest Lodge And Cabins offers its guests a full-service spa, an outdoor pool, and Access to hot tub. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily. Spa services, barbecue grills, and a vending machine are also featured at Black Forest Lodge And Cabins. Free self parking is available.

This Big Bear Lake hotel is smoke free.

  • 40 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Ski lift tickets
  • Business facilities
  • Front desk (24 hours)
  • Staff members are multilingual
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Fireplace in lobby
  • No smoking on site
  • 1 conference room
Black Forest Lodge And Cabins offers 40 accommodations, which are accessible via exterior corridors and feature fireplaces. This individually decorated and furnished accommodation has separate sitting areas. Kitchenettes offer separate dining areas and kitchenware and utensils.

Bathrooms include a combined bath/shower unit with a hydromassage showerhead. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a limited basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Big Bear Nails. Services include manicures and pedicures. The spa is open selected days.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM

Family friendly

  • Children's games
  • In-room kitchenette
  • Outdoor pool
  • Pool gate
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Hair salon
  • Vending machine

Guest services

  • Housekeeping (limited availability)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers

Full-service spa

  • Manicures/pedicures
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Kitchenette
  • Separate dining area

More

  • Access via exterior corridors
  • Fireplace
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 60.00 per pet, per stay
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 60.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash.

We should mention

  • The seasonal pool will open on 01 March and close on 15 September.
  • Pool access available from 10:00 AM to 10:00 PM

Property is also known as

Black Forest Big Bear Lake
Black Forest Lodge & Cabins
Black Forest Lodge & Cabins Big Bear Lake
Black Forest Lodge Cabins Big Bear Lake
Black Forest Lodge Cabins
Black Forest Cabins Big Bear
Black Forest Lodge And Cabins Hotel
Black Forest Lodge And Cabins Big Bear Lake
Black Forest Lodge And Cabins Hotel Big Bear Lake

Frequently asked questions

What is the cancellation policy at Black Forest Lodge And Cabins?

Black Forest Lodge And Cabins offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Black Forest Lodge And Cabins?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Black Forest Lodge And Cabins on 25 Nov 2024 start from AU$197.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Black Forest Lodge And Cabins?

Yep, Black Forest Lodge And Cabins has a free self car park.

Are there any beaches close to Black Forest Lodge And Cabins?

Yep, Black Forest Lodge And Cabins is a short 8-minute walk from Swim Beach. Fun beach activities include swimming.

Is there a spa on site at Black Forest Lodge And Cabins?

Yep, Big Bear Nails is available for guests.

Does Black Forest Lodge And Cabins have a pool?

Black Forest Lodge And Cabins has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 10:00 AM to 10:00 PM (Seasonal outdoor pool open from March 01 to September 15).

What makes Black Forest Lodge And Cabins a romantic place to stay?

1 hot tub and romance packages, as well as fireplaces in the guestrooms, all help set the scene for a romantic weekend at Black Forest Lodge And Cabins.

Does Black Forest Lodge And Cabins serve breakfast?

You bet, free continental brekkie is on offer daily between 8:00 AM and 11:00 AM.

Is there a free airport shuttle available at Black Forest Lodge And Cabins?

No, Black Forest Lodge And Cabins does not offer an airport shuttle service.

What time are check-in & check-out at Black Forest Lodge And Cabins?

Check-in begins at 3:30 PM. Check-out time is 11:00 AM.

Black Forest Lodge And Cabins Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 463 out of 1007 reviews" "
Rating 8 - Good. 242 out of 1007 reviews" "
Rating 6 - Okay. 124 out of 1007 reviews" "
Rating 4 - Poor. 97 out of 1007 reviews" "
Rating 2 - Terrible. 81 out of 1007 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Stayed 1 night in Aug 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great visit, cute and quaint - rustic lodge. Enjoyed the outdoor areas - sitting area and hot tub.
Stayed 1 night in Aug 2024

8/10 Good

Danielle

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Malgorzata

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My new favorite place in Big Bear! Walking to kayak rentals, restaurants and bars. Also there are plenty of outdoor areas where you can chill and setup a hammock :-) See you guys soon!
Stayed 1 night in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

Mandy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst experience ever. Don’t waste your time or money. Dirty cabins, false advertising, tweekers and rude staff! Be sure and read all reviews including here and Yelp. The older lady with white hair in the front office is rude and lies. I’m surprised the Owner of this property allows this type of behavior towards customers. Much better places to stay in Big Bear!
Stayed 2 nights in Aug 2024

6/10 Okay

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
No AC
No air conditioner for the summer, hot tub needs real good rust cleaning windows need better locks
Stayed 2 nights in Aug 2024

2/10 Terrible

Tracy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
BEWARE: Bait-and-switch. The room I booked online was not the room I was provided. There were dozens of rooms to select from so I was very specific in the room we chose. The room I was provided was dirty and rundown, had a completely different layout, had stained bedding, had spiders, and was disgusting. The property had definitely seen better days, maybe 30 years ago. The stairs were unsafe, with torn carpeting and bricks falling off or broken. When I asked the front desk to give us the room we paid for, they said Orbitz had assigned the rooms. Orbitz said it was the hotel. When I asked to cancel, the same issue. Neither would accept the responsibility for the gross room or the refund, each blaming the other.
Stayed 2 nights in Aug 2024

8/10 Good

Dale

Travelled with partner
Liked: Staff & service
If you are looking for a 5 star place to stay then this is not for you. If you are looking for a nice getaway for a weekend then this will be just fine. It is in a mountain community so you should expect just that.
Stayed 3 nights in Aug 2024

8/10 Good

Bernadette

Travelled with partner
Liked: Cleanliness, staff & service
We enjoyed the peace and quiet! The property really needs some work! The staff was wonderful and the cabins were cozy! We enjoyed the porch and the bed was comfy!!
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was courteous and friendly. A nice size room though outdated a bit.
Stayed 1 night in Aug 2024

8/10 Good

Fernando

Stayed 1 night in Jun 2024

10/10 Excellent

Lawrence

Stayed 3 nights in Jul 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff
Stayed 1 night in Jul 2024

10/10 Excellent

Evelena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property with quaint charm. Staff was great and very helpful. On the main road, so a little noisy bt new windows would fix that. Fire station across the street
Stayed 2 nights in Aug 2024

6/10 Okay

Sonia

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Property was clean but everything felt old and like it needed major upgrades. TV was fuzzy. One bed really uncomfortable. Budget friendly, but you get what you pay for.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rachel

Liked: Staff & service, room comfort
Great little getaway
It was a really nice stay. Loved the hot tub and the pool. The room was a little on the old and dusty side and the plumbing fixtures had leaks but nothing too bad. Staff is very friendly, and I can’t wait to go back and bring my family on a family trip. They do have big cabins for families!
Stayed 1 night in Aug 2024

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Claudine

Travelled with family
Disliked: Property conditions & facilities
The studio room bed was advertised as a queen bed with a couch (this was the picture that was posted with the studio room), but it was a smaller full size bed with a mattress that was lumpy and uncomfortable. The free breakfast had limited hours,8-10am and the options were prepackaged and unappealing. I would not recommend this hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Hector

Loved it great outdoors vibes
Stayed 2 nights in Jul 2024

6/10 Okay

Kristina, Alta Loma

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice staff, good location, ok breakfast. Very dated rooms- extremely noisy. Had to pay for an upgrade to get a kitchenette- Expedia description of the room I ordered was inaccurate.
Stayed 1 night in Jul 2024

2/10 Terrible

Parmeet

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel staff
We had the worst experience at this lodge last night. We were attending Puppotopia in Big bear for our puppy and booked a room for a night at this place, as we live 2 hours away in Castaic! After checking in, we realized how small the ac unit was and how it wasn’t really cooling the room but we were only there for the night so we decided to suck it up and just follow through. From 7 pm to 10 pm, the unit above us kept making lots of noises and it was like so loud, felt like they were moving furniture and dribbling basketballs. My husband went to notify the front desk as there is no phone in this lodge … the lady upfront said she will check out what is going on upstairs but not sure if she did anything because noises didn’t stop. Then to make things worse, the roof started leaking. We didn’t notice but when we checked in, there must have been a hole in the ceiling and around 1030 pm, water was dripping on the bed. My husband went again to the front desk, in hopes someone could come take a look and maybe move us to a diff cottage… do anything… but the lady upfront suggested ‘oh just move your bed’… she had no empathy, she didn’t have the decency to apologize or even try to help us. We asked if we could get a refund as now we will need to leave here, in the middle of the night and drive home which is 2 hours away. Her response was I am not authorized and thats it. No recommendations, no understanding of what was happening and no customer service whatsoever… worst experience!
Stayed 1 night in Jul 2024

10/10 Excellent

Christian

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at Black Forest. Cabin was very cozy and perfect for our night stay, wished we had more time on this trip. Comfy bed, fireplace and spa tub perfect for relaxing after a day outdoors. Perfect location that was a quick drive or walk to the Village. Property was very nice and staff was very friendly with any questions we had.
Stayed 1 night in Jul 2024

2/10 Terrible

Hyoseon, Cypress

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The accommodation was so dirty and unsafe. The bed was covered with a blanket that made it clear that it had not been washed. The mattresses were hairy and furry, and I had to sleep on top of the blanket. I was angry that I came here after paying for it. The photos and explanations on the website are many wrong. We wasted the price of the room, but our condition was terrible because we couldn't sleep in an uncomfortable accommodation. We stopped taking our once-in-a-year vacation and came back home. I hope others don't make mistakes.
Stayed 2 nights in Jul 2024

10/10 Excellent

Annahita

Stayed 2 nights in Jul 2024