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The Westin Copley Place, Boston, a Marriott Hotel

4.0 star property
Eco-certified hotel with 4 restaurants and 24-hour fitness centre

Photo gallery for The Westin Copley Place, Boston, a Marriott Hotel

Exterior
Meeting facility
Serves lunch and dinner
Studio Suite, 2 Queen Beds, River View
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • Housekeeping
The current price is AU$488
includes taxes & fees
30 Mar - 31 Mar

Explore the area

Map
10 Huntington Ave, Boston, MA, 02116
  • Copley Square
    ‪2 min walk‬
  • Boston Common
    ‪15 min walk‬
  • Fenway Park
    ‪4 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪21 min drive‬

Room options

View all photos for Studio Suite, 2 Queen Beds, City View, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio Suite, 2 Queen Beds, City View, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow-top bed
Down duvet
  • 44 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, River View

Studio Suite, 2 Queen Beds, River View

Studio Suite, 2 Queen Beds, River View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow-top bed
Down duvet
  • 51 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow-top bed
Down duvet
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 Double Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Room, 1 Double Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
HDTV
Pillow-top bed
  • 36 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
HDTV
Pillow-top bed
Premium bedding
Down duvet
  • 51.1 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, River View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow-top bed
Down duvet
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
HDTV
Pillow-top bed
Premium bedding
Down duvet
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View, Tower

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, City View, Tower

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow-top bed
Down duvet
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, River View

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio Suite, 1 King Bed with Sofa bed, River View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Premium bedding
Sofa bed - double
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed, City View, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio Suite, 1 King Bed, City View, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Premium bedding
Sofa bed - double
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, Multiple Beds, River View

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio Suite, Multiple Beds, River View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow-top bed
Down duvet
  • 51 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
HDTV
Pillow-top bed
Premium bedding
Down duvet
  • 36.4 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, River View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, River View

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
HDTV
Pillow-top bed
Premium bedding
Down duvet
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
HDTV
Pillow-top bed
Premium bedding
Down duvet
  • 36.4 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow-top bed
Down duvet
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
HDTV
Pillow-top bed
Premium bedding
Down duvet
  • 36.4 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 Double Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Room, 1 Double Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
HDTV
Pillow-top bed
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom

32-inch LED TV with cable channels, TV, iPod dock

Executive Suite, 1 Bedroom

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow-top bed
Down duvet
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow-top bed
Down duvet
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
HDTV
Pillow-top bed
Premium bedding
Down duvet
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
HDTV
Pillow-top bed
Premium bedding
Down duvet
  • Sleeps 4
  • 2 Queen Beds

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About the area

Boston

The Westin Copley Place, Boston, a Marriott Hotel puts you in the heart of Boston, within steps of popular attractions like Copley Square and Copley Place. Highlights at this eco-friendly hotel include 4 restaurants, a 24-hour gym and a bar/lounge. .The restaurant, The Huntington, is open for breakfast. Bar 10 is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the gym along with access to aerobics classes and yoga classes. 57493 square feet (5341 square metres) of event facilities include 32 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning to-go breakfast is served between 6:30 AM and 10:00 AM. There's also valet parking, along with the convenience of a bus station shuttle. .Attractions within a short walk walk of this 4-property class Back Bay hotel include Newbury Street and The Shops at Prudential Center.

What's nearby

  • Copley Square - 2 min walk - 0.2 km
  • Copley Place - 3 min walk - 0.3 km
  • Newbury Street - 3 min walk - 0.3 km
  • Boston Common - 15 min walk - 1.3 km
  • Fenway Park - 4 min drive - 2.5 km

Getting around

  • Copley Station - 2 min walk
  • Back Bay Station - 4 min walk
  • Logan International Airport (BOS) - 21 min drive

Restaurants

  • ‪Bar 10 - ‬1 min walk
  • ‪The Salty Pig - ‬4 min walk
  • ‪Caffè Nero - ‬5 min walk
  • ‪Levain Bakery – Back Bay - ‬5 min walk
  • ‪Sweetgreen - ‬4 min walk

About this property

The Westin Copley Place, Boston, a Marriott Hotel

Eco-certified hotel with 4 restaurants and 24-hour fitness centre
There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 32 meeting rooms, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 57493 square feet (5341 square metres) and includes a conference centre. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the eco-certified The Westin Copley Place, Boston, a Marriott Hotel. For a fee, parking is available.

This 4-star Boston hotel is smoke free.

  • 803 guestrooms or units
  • 36 levels
  • 4 dining venues
  • Conference rooms
  • 57493 sq ft of conference space
  • 5341 sq. m of conference space
  • Built in 1983
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
The Westin Copley Place, Boston, a Marriott Hotel offers 803 air-conditioned accommodations with iPod docking stations and a safe. Pillowtop beds feature down duvets and premium bedding. 32-inch LED televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

This Boston hotel provides wired and wireless Internet access (Wi-Fi speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Spanish

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Boston Marriott Copley Place

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 15.95 per day); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi; wired internet (USD 15.95 per 24-hour period)

Parking and transport

  • Electric car charging station on site
  • Bus station shuttle (surcharge)
  • Limo/town car service
  • Valet parking on site (USD 70 per night; includes in/out privileges)

Food and drink

  • Daily breakfast to-go available 6:30 AM to 10:00 AM for a fee: USD 28.75 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar 10
  • Fogo de Chão Brazilian St
  • Ingredients
  • The Huntington

Things to do

  • 24-hour gym
  • Fitness classes
  • Shopping
  • TV in common areas
  • Yoga classes

Family friendly

  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 32 meeting rooms
  • Computer station
  • Conference centre (57,493 square foot of space)
  • Coworking space

Outdoors

  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 30 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately USD 28.75 per person
  • Fee for in-room wireless Internet: USD 15.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 15.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: USD 15.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 70 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015810350
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is C0015810350. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Frequently asked questions

What is the cancellation policy at The Westin Copley Place, Boston, a Marriott Hotel?

The Westin Copley Place, Boston, a Marriott Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Copley Place, Boston, a Marriott Hotel?

As of 25 Mar 2025, prices found for a 1-night stay for 2 adults at The Westin Copley Place, Boston, a Marriott Hotel on 30 Mar 2025 start from AU$440.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Copley Place, Boston, a Marriott Hotel?

Yep, The Westin Copley Place, Boston, a Marriott Hotel has valet parking with in/out privileges for USD 70 per night.

Are there any beaches close to The Westin Copley Place, Boston, a Marriott Hotel?

The closest beach to The Westin Copley Place, Boston, a Marriott Hotel is Revere Beach (9.5 km).

What makes The Westin Copley Place, Boston, a Marriott Hotel a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Westin Copley Place, Boston, a Marriott Hotel.

Does The Westin Copley Place, Boston, a Marriott Hotel serve breakfast?

Sure does, to-go brekkie is served daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at The Westin Copley Place, Boston, a Marriott Hotel?

No, The Westin Copley Place, Boston, a Marriott Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Copley Place, Boston, a Marriott Hotel?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin Copley Place, Boston, a Marriott Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

The Westin Copley Place, Boston, a Marriott Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 854 out of 1213 reviews
Rating 8 - Good. 225 out of 1213 reviews
Rating 6 - Okay. 81 out of 1213 reviews
Rating 4 - Poor. 29 out of 1213 reviews
Rating 2 - Terrible. 24 out of 1213 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Sara

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Neal

Stayed 2 nights in Dec 2024

10/10 Excellent

Xue

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The burger I ordered was bitter. Meat overcooked and charred. I accidentally ate a bite. Unhealthy.
Stayed 1 night in Dec 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Pristine and classy
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location Starbucks in lobby Didn’t like the $30 / day hotel fee however you can use it as credit at restaurant, bar, Starbucks
Stayed 4 nights in Dec 2024

10/10 Excellent

Deborah Mansfield

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great.

10/10 Excellent

nate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Aline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Monae

Liked: Cleanliness, staff & service, property conditions & facilities
I love staying at the Westin
Stayed 3 nights in Dec 2024

6/10 Okay

Melody

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good time at The Westin Copley
We had a corner room with a view of The Charles River. The room was clean and comfortable. The only issue was that it was cold outdoors and we needed the close the drapes and shades at night to keep the cold air out. Hence, not getting to see the city lights at night. The windows were frosted over in the morning. The room temperature also had a hard time staying up due to the windows. Other than that, it was a great room.
Our corner room with a view of the Charles River.
King size bed with very comfortable bedding.
View of the Charles River from the 21st floor.
Stayed 2 nights in Dec 2024

8/10 Good

Klara, Orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was n8ce
Stayed 1 night in Oct 2024

8/10 Good

Satone

Stayed 4 nights in Nov 2024

10/10 Excellent

ALISON

Liked: Cleanliness, staff & service, property conditions & facilities
Great property - convenient and safe.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jenell Adria, Baltimore

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it there. Didn’t want to leave.
Stayed 2 nights in Oct 2024

6/10 Okay

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just OK
Service was excellent all around, very accommodating to our 6 month old as well. Every single person from the valet, the housekeeping, desk agents, restaurant server were really superb. Service is the highlight of this hotel for sure. The bed was very comfortable but the pillows were terrible!!!. The softest pillows I have ever slept on. The food at Bar10 was excellent. My husband and I really enjoyed it. The negatives- zero amenities in the bathroom (not even a shower cap!!!), our toilet needed to be flushed twice to actually flush. You have to pay for wifi which I found incredibly cheap of them. Lastly , the destination fee of 30 per day. We were told at check-in that the fees could be used “throughout the course of our stay”. No problem ! We spent well over 60$ between the coffee shop and the hotel restaurant. I was surprised at check out that they tried to tell me it had to be spent each individual day, use it or lose it. It made zero sense that I had to spend 30$ the day we were checking out, the day I was not even a hotel guest. Feels very scammy. I went to talk to the front desk about it and after a little back and forth she agreed to discount the bill 30$ as a one time courtesy. I appreciated the gesture, but probably would not return because of this, the lack of amenities and no free wifi. There are so many properties nearby that are similar with all of these offerings and more. I recommend spending your money elsewhere.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the area
Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room in a great location!
Stayed 1 night in Dec 2024

10/10 Excellent

Finn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
great location huge hotel poor staff!
super dry front desk workers...no one broke out a smile or cared to respond besides the bare minimum of "yes,no" and short answers....just evident they dont like the job nor do they want to be there.
Stayed 4 nights in Nov 2024

10/10 Excellent

Madelaine, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Everything excellent
Stayed 5 nights in Nov 2024

10/10 Excellent

Nanette

Stayed 2 nights in Sep 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024