4/10 Poor
krystle
Travelled with family and small children
12 Dec 2024
Disliked: Cleanliness, amenities, property conditions & facilities
Room was not clean with make up and unknown substances on back of bathroom door and on bathroom walls. Overhead vent in bathroom was caked with dirt and dust. Several light fixtures did not work in room as well as AC unit wouldn’t turn on. Vent cover in sleeping area was hanging from ceiling and broken. Walls were thin and you could hear other people making noise all night. Homeless people were walking around the property and in the hallways and to top it off cockroaches were found crawling on top of night stand when we woke up the next morning. We got in late the first night of our two night stay so didn’t really have a choice and stayed the night. Next morning woke up and checked out immediately. The staff did apologize and reimbursed use the second nights fees but made no attempt to credit us anything for conditions of our first nights stay. Hotel needs to be completely renovated and better staff hired to clean rooms properly. I would not recommend this hotel especially for families with children.
krystle
Stayed 2 nights in Dec 2024