Cairns Holiday Packages

My room wasn’t clean, hair in shower, conditioner or something on wall, stuff under the bed, dusty. Check in was quick, staff were friendly. Pool was nice. Great view from room.

The good things about this property are the position and the service. The building is neat but needs to be updated.It is an excellent 70-style property. Old noicy ceiling fans. It needs a fresh makeover, not just paint. It is too expensive for what it is.

Ground floor .. too many stairs to and from the basement car park. I was fooled there. Remote control for aircond not working. Pull out the key to stop. The bedroom television that I specifically checked was available at this hotel wasn't programmed. Dodgy remote for main room prob just needed new batteries. Little bit grotty in the kitchen. Good furniture. Ok bed. Spacious 2 bedroom. Second room for kids ...as small twin single beds. Buy your own toilet paper etc - stayed for a week. Managers gave fresh towels all good and I asked for compensation for lack of TV for 3 days. Refunded $50 tick. Love that Cruising Car Hire are across the road. Always use them. I Get to TB x 4 times per year so getting familiar with accommodation etc. Forgot to mention - pool looked great. Maybe next time.

Customer service was disrespectful and the service person at the front desk was rude and impolite. Rooms were nice apart from the service person when checking in and out was very disrespectful and rude. Will not be staying here again.