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Rydges Esplanade Resort Cairns

4.0 star property
Boardwalk/promenade Cairns hotel in Cairns North with 3 outdoor swimming pools
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Rydges Esplanade Resort Cairns

View from room
Ocean View Room 2 Double Beds
3 outdoor pools, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers
Property grounds
View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Pool
The price is AU$166
includes taxes & fees
26 Jan - 27 Jan

Explore the area

Map
209-217 Abbott Street, Cairns North, QLD, 4870
  • Cairns Esplanade
    ‪1 min walk‬
  • Cairns Private Hospital
    ‪2 min walk‬
  • Cairns Base Hospital
    ‪2 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Ocean View Queen Room

In-room safe, desk, laptop workspace, blackout curtains

Ocean View Queen Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Mountain View Queen Room

Mountain View Queen Room

Mountain View Queen Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
HDTV
Ceiling fan
Blackout curtains
Shower/bath combination
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed, Ocean View

In-room safe, desk, laptop workspace, blackout curtains

Executive Room, 1 Queen Bed, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Ceiling fan
Blackout curtains
Bathrobes
  • 32 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Mountain View Room 2 Double Beds

In-room safe, desk, laptop workspace, blackout curtains

Mountain View Room 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Room 2 Double Beds

In-room safe, desk, laptop workspace, blackout curtains

Ocean View Room 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, Ocean View

In-room safe, desk, laptop workspace, blackout curtains

Executive Room, 2 Double Beds, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Ceiling fan
Blackout curtains
Bathrobes
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

Queen Room with Mountain View

  • Sleeps 2
  • 1 Queen Bed

Executive Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Two Double Room

In-room safe, desk, laptop workspace, blackout curtains

Executive Two Double Room

  • Sleeps 2
  • 2 Double Beds

Standard Room, 2 Double Beds

  • Sleeps 2
  • 2 Double Beds

View all photos for Queen Room with Ocean View

In-room safe, desk, laptop workspace, blackout curtains

Queen Room with Ocean View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

In-room safe, desk, laptop workspace, blackout curtains

Family Room

  • Sleeps 2
  • 1 Single Bunk Bed and 1 Queen Bed

View all photos for Two Double Room with Mountain View

Bathroom

Two Double Room with Mountain View

  • Sleeps 2
  • 2 Double Beds

Two Double Room with Ocean View

  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Cairns Harbourside Hotel

Pool
Parking included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (1008)
The price is AU$168
for 1 room
includes taxes & fees
7 Feb - 8 Feb
Cairns Harbourside Hotel

About the area

Cairns

Rydges Esplanade Resort Cairns puts you in the heart of Cairns, within steps of Cairns Esplanade and Cairns Private Hospital. Highlights at this hotel include 3 outdoor swimming pools, a restaurant and a poolside bar. .The restaurant, Coral Hedge Brasserie, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. 2562 square feet (238 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Continental breakfast is available daily between 6:30 AM and 9:30 AM. There's also the convenience of self parking. .Places within a 5-minute walk of this 4-property class Cairns North hotel include Cairns Base Hospital and St Monica's Cathedral.

What's nearby

  • Cairns Esplanade - 1 min walk
  • Cairns Base Hospital - 2 min walk
  • Esplanade Lagoon - 15 min walk
  • Cairns Central Shopping Centre - 17 min walk
  • Cairns Marlin Marina - 17 min walk

Getting around

  • Cairns Station - 5 min drive
  • Cairns, QLD (CNS-Cairns Intl.) - 7 min drive

Restaurants

  • ‪Muddy's Cafe - ‬3 min walk
  • ‪Dundee’s at the Cairns Aquarium - ‬8 min walk
  • ‪Atrium - ‬9 min walk
  • ‪Sushi Train North Cairns - ‬13 min walk
  • ‪Lobby Bar - ‬1 min walk

About this property

Rydges Esplanade Resort Cairns

Boardwalk/promenade Cairns hotel in Cairns North with 3 outdoor swimming pools
Rydges Esplanade Resort Cairns offers its guests 3 outdoor swimming pools. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 2562 square feet (238 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Rydges Esplanade Resort Cairns. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Cairns hotel.

  • 1 building
  • 242 guestrooms or units
  • 12 levels
  • Conference rooms
  • 2562 sq ft of conference space
  • 238 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Rydges Esplanade Resort Cairns offers 242 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. 32-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and hairdryers can be requested.

Languages

Chinese (Mandarin), English, French, German, Japanese, Korean, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 100 metres
  • Street parking available
  • Parking on site (AUD 20 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:30 AM for a fee: AUD 35 for adults and AUD 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Coral Hedge Brasserie

Things to do

  • 3 outdoor pools
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (2,562 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (196 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.50 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cots (infant beds) are available for AUD 30 per stay.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately AUD 35 for adults and from AUD 15 for children
  • Self-parking fee: AUD 20 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 30 per stay
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 1.50 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cairns Rydges
Esplanade Resort Cairns
Esplanade Rydges Cairns
Rydges Cairns
Rydges Cairns Esplanade Resort
Rydges Esplanade
Rydges Esplanade Cairns
Rydges Esplanade Resort
Rydges Esplanade Resort Cairns
Rydges Resort Cairns
Rydges Esplanade Cairns Cairns
Rydges Esplanade Resort Cairns Hotel
Rydges Esplanade Resort Cairns Cairns North
Rydges Esplanade Resort Cairns Hotel Cairns North

Frequently asked questions

What is the cancellation policy at Rydges Esplanade Resort Cairns?

Rydges Esplanade Resort Cairns offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Rydges Esplanade Resort Cairns?

As of 24 Jan 2025, prices found for a 1-night stay for 2 adults at Rydges Esplanade Resort Cairns on 26 Jan 2025 start from AU$165.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Rydges Esplanade Resort Cairns?

Yep, Rydges Esplanade Resort Cairns has a self car park for AUD 20 per day. Onsite parking is limited.

Are there any beaches close to Rydges Esplanade Resort Cairns?

The closest beach to Rydges Esplanade Resort Cairns is Yorkeys Knob Beach (11.2 km).

Does Rydges Esplanade Resort Cairns have a pool?

Rydges Esplanade Resort Cairns has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 6:00 AM to 10:00 PM.

What makes Rydges Esplanade Resort Cairns a romantic place to stay?

Al fresco dining and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Rydges Esplanade Resort Cairns.

Is Rydges Esplanade Resort Cairns family-friendly?

You bet! With amenities such as children's meals and 3 outdoor pools, as well as cots/infant beds in the guestrooms, it's no surprise that Rydges Esplanade Resort Cairns is a hit with families.

Does Rydges Esplanade Resort Cairns serve breakfast?

Sure does, continental breakfast is on offer daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Rydges Esplanade Resort Cairns?

No, Rydges Esplanade Resort Cairns does not offer an airport shuttle service.

Is there a bar or restaurant at Rydges Esplanade Resort Cairns?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Rydges Esplanade Resort Cairns?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Rydges Esplanade Resort Cairns?

No, only service animals are allowed.

Rydges Esplanade Resort Cairns Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 362 out of 1002 reviews" "
Rating 8 - Good. 385 out of 1002 reviews" "
Rating 6 - Okay. 172 out of 1002 reviews" "
Rating 4 - Poor. 53 out of 1002 reviews" "
Rating 2 - Terrible. 30 out of 1002 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Penny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, great pool, parking costs extra.
Stayed 5 nights in Jan 2025

8/10 Good

Janelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to check out was a lovely stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Sharyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice bar and restaurant. Friendly staff. Easy walk along the boardwalk to the Night Markets and The Pier for our booked activities.
Stayed 7 nights in Jan 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed for 6 days in total, the staff were very helpful and friendly towards us, the breakfast buffet was exceptional, the coffee was just right and affordable, the hotel was clean and welcoming, stunning views and nice pool areas. However; in the bed I slept in there were bed bugs, I woke up every night and into the morning with bite marks all over my body. Our room didn’t get cleaned for 3 days - I complained and it was corrected onto my final bill, but having a clean room after a extremely long and tiring day after touring Cairns would of been ideal. We hardly had any towels, when I asked the cleaning staff I got given 2 when there was THREE of us in the room!! They need more signs for “No Smoking” outside, there were a couple of people smoking outside in the pool areas and around my kids - I didn’t appreciate that! Over all we were happy with the hotel, but they need to focus on the house keeping services.
Stayed 6 nights in Dec 2024

6/10 Okay

Chris

Stayed 7 nights in Nov 2024

6/10 Okay

Andrea

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Our bed had dirty linen upon arrival. We opted for the environment saving waiver of room cleaning for a few days but when we did have the room serviced the toilet wasn’t cleaned and coffee sachets weren’t replenished
Stayed 6 nights in Oct 2024

8/10 Good

Suzie

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

George

Travelled with partner
Liked: Amenities
The staff were an absolute pleasure. They were friendly, helpful and prompt with all of our needs. The restaurant was reasonably priced and the food was excellent. Located about a 15 minute walk from the centre of town (Esplanade) did not pose any problems either.
Stayed 4 nights in Oct 2024

8/10 Good

Andrew

Travelled with family, Travelled with family and small children
Liked: Staff & service
Feel like I needed 3.5 stars for rating. Property is on outskirts of Cairns in terms of distance to CBD its a good 10 min walk depending on your fitness. Feel we overpaid for quality of hotel as room and facilities are tired in places. If our room is a good example then the hotel is in need if some refurbishment as fittings were tired. We witnessed a man break a deck board by the pool (as it is also tired). He just stood on it. This was promptly - day after, repaired but tells you condition. Etc etc. However upside is good staff, breakfast was good, small but functional gym with good equipment and couple of pool options (but a bit tired) Car parking is NOT included in price it's $15 per day. You can park on the road outside for free at your risk. Bar wise there is one and it offers happy hour drinks 4-6pm. There is a small shop onsite
Stayed 7 nights in Oct 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service
Rydges on The Esplanade in Cairns is handy and can boast great views of the mountains and water if you select the right room. The full buffet breakfast and lunch options were great, as was the in-room wood-fired pizza! The pools were a bit cold and room a tiny bit worn out with a bed moving around somewhat. Otherwise the place is great. Great location!!
Stayed 1 night in Oct 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were outstanding - they were friendly and always happy to help. We were greeted by the team in the lobby each time we arrived back at the hotel; it was really lovely. Thanks for a great stay!
Stayed 3 nights in Sep 2024

10/10 Excellent

Anika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Peter James

Liked: Cleanliness, staff & service
Great location.
Stayed 7 nights in Sep 2024

6/10 Okay

Hannah

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the Esplanade
Stayed 7 nights in Sep 2024

6/10 Okay

Rowena

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The family room is a great option when traveling with children. It has a separate “room” (doesn’t have a door or windows) with a bunk bed and small toddler bed. The double bed is a bit small for 2 people but has a lovely ocean view. The hotel is very old and run down and in a desperate need of a renovation. Our room was quite dirty when we arrived, the carpets made our feet dirty when walking on them and need to be replaced. The blankets didn’t feel clean either and the bathroom shower has mould build up that the staff were not able to clean out. The staff were very accommodating about our complaints and brought us slippers to wear inside the room and bathrobes, as well as providing us with a generous discount on our stay. The swimming pool was also not very inviting looking so we never made use of it on our holiday which is a shame because swimming at the hotel pool is one of our kids favourite things to do on vacation. The hotel is located right near the beach so it’s a short convenient walk to the esplanade. There’s a great cafe and playground nearby but the main dining area is a bit of a walk, about 700-900m, which I don’t usually mind but we were traveling with my elderly parents so we had to drive everywhere as it was too far for them to walk. Overall the staff we very lovely and really tried their best to make our stay comfortable but the hotel really needs to be updated.
Stayed 5 nights in Sep 2024

6/10 Okay

Jonathan

Stayed 2 nights in Aug 2024

6/10 Okay

James

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

4/10 Poor

Theresa

Stayed 1 night in Sep 2024

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great room. Spacious. Fabulous views from our room on L6. Friendly staff. Swimming pool Walking distance to bus, Esplanade and great restaurants. Happy hour at the hotel bar was a great place to be at about 5.30pm. Thank you to Rydges Esplanade Resort
Stayed 11 nights in Aug 2024

6/10 Okay

Dave

Travelled with partner
Liked: Property conditions & facilities
Pubic hair in floor snd on two seperate days no towels at all. Kettle would not turn off.
Stayed 2 nights in Aug 2024

8/10 Good

David Allan

Liked: Cleanliness, staff & service
Stayed 6 nights in Aug 2024

8/10 Good

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and location
Stayed 7 nights in Aug 2024

4/10 Poor

George

Disliked: Staff & service, property conditions & facilities, room comfort
OMG!
The hotel is no better than a mediocre Western Star motel. The floor i stayed on had an old look and musky smell. The room was tiny and extremely basic with minimal facilities. In room dining was a joke and the menus were old and dirty looking. The TV was tiny, with minimal channels . Crystallbrooke leave this museum for dead and for less or the same money. Terrible, look somewhere else.
Stayed 1 night in Aug 2024

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant stay. Very clean. Courteous staff. Great breakfast. Excellent location with outstanding view.
Stayed 4 nights in Aug 2024

6/10 Okay

Nikki

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms are outdated and visible mould and dirt. A lot of money to spend for what you get.
Stayed 1 night in Aug 2024