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Beach Palace - All Inclusive

4.0 star property
Family fun on the beach, with 3 outdoor pools, near La Isla Shopping Mall

Photo gallery for Beach Palace - All Inclusive

Waterslide
On the beach, white sand, sun-loungers, beach umbrellas
View from room
On the beach, white sand, sun-loungers, beach umbrellas
Premium bedding, down duvets, free minibar, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Hot tub
  • All-inclusive
  • Breakfast included
  • Room service
The current price is AU$775
includes taxes & fees
25 Mar - 26 Mar

Explore the area

Map
Blvd Kukulcan Km 11.5, Hotelera Zone, Cancun, QROO, 77500
  • La Isla Shopping Mall
    ‪7 min walk‬
  • Cancun Interactive Aquarium
    ‪10 min walk‬
  • Kukulcan Plaza Shopping Mall
    ‪17 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

View all photos for Superior Deluxe Lagoon View

Premium bedding, down duvets, free minibar, in-room safe

Superior Deluxe Lagoon View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 41 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Premium bedding, down duvets, free minibar, in-room safe

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 99 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Deluxe Lagoon View - Kids & Teens Free

Premium bedding, down duvets, free minibar, in-room safe

Superior Deluxe Lagoon View - Kids & Teens Free

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 39.7 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Family Deluxe - Kids & Teens Free

Superior Family Deluxe - Kids & Teens Free

Superior Family Deluxe - Kids & Teens Free

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 82 sq m
  • Lagoon view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Governor Suite Ocean View - King Size Bed

Safe

Superior Governor Suite Ocean View - King Size Bed

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 59 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Deluxe Ocean View - Kids & Teens Free

Superior Deluxe Ocean View - Kids & Teens Free

Superior Deluxe Ocean View - Kids & Teens Free

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Similar properties

Aerial view

Moon Palace Cancun - All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.1 out of 5, Very good, (2567)
The price is AU$901
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Moon Palace Cancun - All Inclusive

About the area

Cancun

An all-inclusive stay in Cancun awaits you at Beach Palace - All Inclusive. Within a 20-minute stroll, you'll find popular places like La Isla Shopping Mall and Hotel Zone Beaches. Highlights at this beachfront property include 5 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include massages and body scrubs along with access to the sauna. The restaurant, Tequila, serves international cuisine and is open for breakfast, lunch and dinner. With 2 poolside bars and 4 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the 3 hot tubs and free kids' club. Plus you'll find free Wi-Fi in public areas, a gym and a sauna. Free full breakfast is available daily between 7 AM and 11:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4-property class Zona Hotelera property include Iberostar Cancun Golf Course and Forum Beach.

What's nearby

  • La Isla Shopping Mall - 7 min walk
  • Cancun Interactive Aquarium - 10 min walk
  • Cancun Convention Center - 3 min drive
  • Chac Mool Beach - 5 min drive
  • Gaviota Azul Beach - 6 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Duna Pool Bar - ‬11 min walk
  • ‪Andiamo - ‬6 min walk
  • ‪Los Chachalacos - ‬6 min walk
  • ‪Azulinda Cafe & Bar - ‬5 min walk

About this property

Beach Palace - All Inclusive

Family fun on the beach, with 3 outdoor pools, near La Isla Shopping Mall
Beach Palace - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Beach Palace - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 4 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a steam room. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free.

This 4-star Cancun property is smoke free.

  • 1 building
  • 287 guestrooms or units
  • 15 levels
  • 5 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • Full breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
Beach Palace - All Inclusive offers 287 accommodations with free minibar items and a safe. Rooms open to balconies or patios. Beds feature down duvets and premium bedding. Smart televisions come with premium satellite channels.

Bathrooms include a separate bath and shower with in-room jetted baths, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body scrubs and body treatments. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free full breakfast available daily 7 AM to 11:30 AM
  • 2 poolside bars
  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bocelli
  • Smokehouse
  • Tavola
  • Tequila
  • Wok / Agra

Things to do

  • 3 outdoor pools
  • 3 spa tubs
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways (100 centimetre high)
  • Lift (89 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Towels provided

Entertainment

  • Smart TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Beach Palace - All Inclusive

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 26 per person (return)
  • Airport shuttle fee per child: USD 26 (return), (up to 17 years old)
  • Laundry fee: USD 315 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Beach Palace
Beach Palace Cancun
Beach Palace Resort
Beach Palace Resort All Inclusive
Beach Palace Resort All Inclusive Cancun
Beach Palace Hotel Cancun
Beach Palace Resort All Inclusive All-inclusive property Cancun
Beach Palace Resort All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Beach Palace - All Inclusive?

Beach Palace - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Beach Palace - All Inclusive?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Beach Palace - All Inclusive on 25 Mar 2025 start from AU$774.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Beach Palace - All Inclusive?

Yep, Beach Palace - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Beach Palace - All Inclusive?

Yep, Beach Palace - All Inclusive is a short 18-minute walk from Hotel Zone Beaches. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Beach Palace - All Inclusive?

Yep, there is an onsite spa at Beach Palace - All Inclusive. It has 3 hot tubs and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Beach Palace - All Inclusive have a pool?

Yep, and guests love it! Beach Palace - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a drink from one of the bars.

Does Beach Palace - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Beach Palace - All Inclusive?

Beach Palace - All Inclusive features 2 poolside bars, 3 outdoor pools and 3 hot tubs. All guestrooms come with Private jetted baths, premium bedding and 24-hour room service.

What makes Beach Palace - All Inclusive a romantic place to stay?

24-hour room service, plus Jetted bath in the guestrooms, help set the scene for a romantic weekend at Beach Palace - All Inclusive.

Is Beach Palace - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and babysitting services, it's no surprise that Beach Palace - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Beach Palace - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does Beach Palace - All Inclusive serve breakfast?

Yep, complimentary full brekkie is available daily between 7 AM and 11:30 AM.

Is there a free airport shuttle available at Beach Palace - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Beach Palace - All Inclusive?

Relax with a coldie at the 2 poolside bars or 4 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Beach Palace - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Beach Palace - All Inclusive?

No, pets and service animals are not allowed.

Beach Palace - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 613 out of 1128 reviews
Rating 8 - Good. 281 out of 1128 reviews
Rating 6 - Okay. 127 out of 1128 reviews
Rating 4 - Poor. 67 out of 1128 reviews
Rating 2 - Terrible. 40 out of 1128 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Belen

Liked: Cleanliness
Stayed 3 nights in Nov 2024

6/10 Okay

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Place needs a major makeover!! Rooms look like your in the 90s
Stayed 5 nights in Nov 2024

4/10 Poor

Ashish

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

8/10 Good

Xiones

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees do an amazing job, they are very attentive.
Stayed 5 nights in Nov 2024

8/10 Good

Fernando

Stayed 2 nights in Oct 2024

8/10 Good

Katherine

Liked: Staff & service
Disliked: Property conditions & facilities
Good location. Beach is nice. Friendly staff. Property needs major renovation.
Stayed 8 nights in Oct 2024

10/10 Excellent

Carlos

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience with everything about the hotel and the staff
Stayed 3 nights in Oct 2024

4/10 Poor

Ismael B

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not recommending, bad customer service, not clean areas, mold in side the room
Stayed 4 nights in Aug 2024

8/10 Good

Melissa

Liked: Staff & service, amenities
m
Stayed 5 nights in Oct 2024

10/10 Excellent

Trace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Beach Palace very much. The staff was extremely friendly. The pools and beach were great. Gabriela at the omelet station is top notch and was so friendly to our kids. All of the wait staff was attentive and did a great job.
Stayed 4 nights in Oct 2024

8/10 Good

Susana

Stayed 3 nights in Oct 2024

10/10 Excellent

Victor

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great experience. Been to this property multiple times and the staff is Great! The restaurants have a great menu This time a shout out to Daniel and staff at MOMO restaurant. It was great and the family option menu was delicious
Stayed 3 nights in Oct 2024

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, amenities
Service was either good or not. Food was great everywhere but the pool and Travola. The Sweet and Coffee bar had the best and kindest servers. The liquor was bottom shelf. If you wanted average liquor or top shelf it cost more. More for average??? The credits were very misleading. Everyone said go to public relations. I did and PR lady was rude and did not want to explain. Therefore we didn't use them.
Stayed 4 nights in Oct 2024

8/10 Good

Naomi Paola

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Food was good. Beach was good. Drinks were not so good. Pool was good. Shows were excellent. Pressure to visit another hotel moon the grand not good including when you get over there they try to pressure you into buying $33k package (the lowest).
Stayed 6 nights in Oct 2024

4/10 Poor

Donald Alexander Earl

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The photos were not what we got at the resort. VIP credit wasn’t good for anything we wanted to use it for. Had to pay more money to use the credit. Room cleaning never came. Coffee not replaced. Plugs didn’t work. Run down. Beach was very nice.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sooyong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 3 nights in Oct 2024

6/10 Okay

Justin, San Diego

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The pictures are not up to date. The place is run down with an abandoned crumbling resort next door. The beach is great but the rooms and everything else was dated, broken, or not functional. The wood headboard was in a place where you hit your head constantly on it, roaches in the rooms, elevators that you had to manually force closed. The buffet was horrendous but the other restaurants were good. I did end up getting really sick after eating the pork from the smokehouse. I was glad to hear this place is closing becuase it needs a major overhaul and activities. There really isnt any entertainment and they dont offer transportation to other palace resorts. Additionally, we were not able to use the room credits for ANYTHING there.
Stayed 5 nights in Sep 2024

10/10 Excellent

CHLOE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It really has everything. It was an unforgettable experience. Kids stays for free is a great plus. The kid still talks about this trip years later to anyone who would listen. It blew her mind that she could have three scoops of ice cream plus cake. We definitely hope to come back and let her bring a friend along.
Stayed 7 nights in Dec 2022

6/10 Okay

Mary Anne, Forsyth

Stayed 4 nights in Aug 2024

8/10 Good

Basel

Stayed 8 nights in Aug 2024

6/10 Okay

felipe

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2024

10/10 Excellent

Sadasivan

Stayed 4 nights in Aug 2024

10/10 Excellent

Sandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was really good. They had activities every day and some shows in the evening. Food was delicious they have a good selection of it and the steakhouse restaurant was my favorite. Their steaks cooked perfect medium rare, salmon was good as well, try their lava cake dessert with ice-cream. I was very pleased with the service and accommodations.
Stayed 5 nights in Jul 2024

8/10 Good

Adianez

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was great! The main thing is that the property definitely needs to be updated but other than that the staff was amazing, food, the view, etc!
Stayed 5 nights in Aug 2024