Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive

5.0 star property
Adults-only beachfront property with 2 outdoor pools
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive

2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Couples treatment room(s), sauna, steam room, body treatments
Free minibar, in-room safe, desk, blackout curtains
Exterior
Private beach, white sand, sun-loungers, beach towels

Reviews

9.6 out of 10
Exceptional

Popular amenities

The price is AU$2,053
includes taxes & fees
25 Jan - 26 Jan

Explore the area

Map
Carretera Federal 307 Chetumal-Cancún, Km 306.5, Solidaridad, Playa del Carmen, QROO, 77710
  • Playa Paraiso Golf Course
    ‪7 min drive‬
  • Maroma Beach
    ‪7 min drive‬
  • Paradise Beach
    ‪10 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪38 min drive‬

Room options

Junior Suite Tropical View King

10.0 out of 10
Exceptional
(13 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
LED TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite Partial Ocean View Double

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
LED TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 58 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

Junior Suite Deal of the Day (1 King Sized Bed or 2 Double Sized Bed, subject to availability)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
LED TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 58 sq m
  • Sleeps 3
  • 1 Double Bed

Preferred Club Junior Suite Ocean View Double

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Club Lounge
Free minibar items
LED TV
Pillow menu
Separate bedroom
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Junior Suite Ocean View King

9.6 out of 10
Exceptional
(33 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
LED TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Honeymoon Suite

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Club Lounge
Free minibar items
LED TV
Pillow menu
Separate bedroom
  • 116 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Swimout

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Club Lounge
Free minibar items
LED TV
Pillow menu
Separate bedroom
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

Preferred Club Ocean Front Swim Out Governor Suite

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
LED TV
Pillow menu
Separate bedroom
Blackout curtains
  • 116 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Ocean View King

9.8 out of 10
Exceptional
(26 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Club Lounge
Free minibar items
LED TV
Pillow menu
Separate bedroom
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Swim Out Tropical View

9.8 out of 10
Exceptional
(44 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
LED TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

Presidential Suite Swim Out

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Club Lounge
Free minibar items
LED TV
Pillow menu
Separate bedroom
  • 174 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Ocean View Double

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
LED TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Junior Suite Tropical View Double

7.4 out of 10
Good
(3 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
LED TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 58 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite Partial Ocean View King

8.4 out of 10
Very good
(15 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
LED TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 58 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Ocean Front

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Club Lounge
Free minibar items
LED TV
Pillow menu
Separate bedroom
  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive. You'll be 2.6 km (1.6 mi) from Maroma Beach and 9.1 km (5.6 mi) from Tres Rios Ecopark. Highlights at this all-inclusive property include 8 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and steam room. The restaurant, El Patio Casual Elegance, serves Mexican cuisine and is open for dinner. With 8 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site nightclub and gym. 7752 square feet (720 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, an outdoor tennis court and a hot tub. Each morning free buffet breakfast is offered between 6:30 AM and 11:00 AM. There's also the convenience of free valet parking. .Sights within a 20-minute drive of this 5-property class Maroma property include El Camaleón Mayakoba Golf Course and Puerto Morelos Beach.

What's nearby

  • Maroma Beach - 7 min drive
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 10 min drive
  • Paradise Beach - 10 min drive
  • Tres Rios Ecopark - 13 min drive
  • El Camaleón Mayakoba Golf Course - 13 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 38 min drive

Restaurants

  • ‪La Laguna - ‬9 min drive
  • ‪Snake Bar At Iberostar Maya - ‬13 min drive
  • ‪Alberca - Pool - Bar - ‬14 min drive
  • ‪Restaurante el Tapatío - ‬10 min drive
  • ‪Restaurante el Rancho - ‬13 min drive

About this property

Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive

Adults-only beachfront property with 2 outdoor pools
Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 8 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a hot tub and a steam room. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Playa del Carmen property.

  • 412 guestrooms or units
  • 4 levels
  • 8 dining venues
  • 8 bars or lounges
  • Conference rooms
  • 7752 sq ft of conference space
  • 720 sq. m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive offers 412 air-conditioned accommodations, which are accessible via exterior corridors, and features free minibar items and a safe. Rooms open to furnished balconies. This accommodation offers separate sitting areas. 42-inch LED televisions come with cable channels. Bathrooms include a separate bath and shower with in-room jetted baths, dressing gowns, slippers and complimentary toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 16 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 8 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bordeaux Casual Elegance
  • El Patio Casual Elegance
  • Himitsu Casual Elegance
  • Portofino Casual Elegance
  • Seaside Casual Elegance

Things to do

  • 2 outdoor pools
  • Archery
  • Bicycle tours
  • Billiards/pool table
  • Books
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Nightclub
  • Outdoor tennis court
  • Personal motorised watercraft
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • Spa tub
  • Steam room
  • Stereo
  • Volleyball
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (7,752 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property enforces a strict dress code in certain restaurants.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Secrets Maroma Beach Riviera Cancun
Cancun Secrets Maroma Beach Riviera
Maroma Beach All Inclusive
Maroma Beach Secrets
Secrets Beach Riviera Cancun All Inclusive
Secrets Cancun Maroma Beach
Secrets Maroma Beach
Secrets Maroma Beach All Inclusive
Secrets Maroma Beach Riviera Cancun
Secrets Maroma Beach Riviera Cancun All Inclusive
Secrets oma Riviera Cancun In

Frequently asked questions

What is the cancellation policy at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?

Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?

As of 18 Jan 2025, prices found for a 1-night stay for 2 adults at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive on 25 Jan 2025 start from AU$2,052.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?

Yep, Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive has a free self car park and free valet parking.

Are there any beaches close to Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?

The closest beach to Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive is Maroma Beach (0.5 km).

Is there a spa on site at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?

Yep, there is an onsite spa at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive have a pool?

Yep, and guests love it! Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?

Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive features a private beach, 2 outdoor pools and a full-service spa. All guestrooms come with Private jetted baths, 24-hour room service and free minibar items.

What makes Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as Jetted bath and private balconies in the guestrooms, help set the scene for a romantic weekend at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive.

Is Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive family-friendly?

No, Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive is an adults-only property.

Are there hot tubs in the rooms at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?

No, but there are Jetted bath in the guestrooms.

Does Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive serve breakfast?

You bet, free buffet breakfast is available daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?

No, Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?

Yep, they've got a beach bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?

No, only service animals are allowed.

Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 999 out of 1221 reviews" "
Rating 8 - Good. 143 out of 1221 reviews" "
Rating 6 - Okay. 55 out of 1221 reviews" "
Rating 4 - Poor. 13 out of 1221 reviews" "
Rating 2 - Terrible. 11 out of 1221 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed at other resorts and Secrets... by far this property has been the best! The staff was amazing, the food was really good and the little details they took to make us feel welcome was out of this world!
Stayed 4 nights in Oct 2024

8/10 Good

Michael

Stayed 5 nights in Aug 2024

10/10 Excellent

Ray

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This resort was beautiful and clean. HERIBERTO IN building 14 was outstanding. He went above and beyond to help us make our stay very pleasant. Highly recommend secrets Maroma Beach
Stayed 6 nights in Oct 2024

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVE this place! Went for our honeymoon and just got back from there celebrating our anniversary. Highly recommend!
Stayed 4 nights in Oct 2024

8/10 Good

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
I recommend this Resort !
Stayed 7 nights in Oct 2024

10/10 Excellent

Luis

Stayed 1 night in Sep 2024

10/10 Excellent

Melissa Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

David

Stayed 3 nights in Sep 2024

8/10 Good

Oksana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Kevin

Stayed 5 nights in Sep 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What are the best vacations I’ve ever had the facilities are immaculate and the staff are wonderful
Stayed 4 nights in Jul 2024

10/10 Excellent

Thomas M Colarich

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

8/10 Good

Som, Massapequa

Stayed 7 nights in Sep 2024

10/10 Excellent

SHERRI, Enid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Alessandri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Secrets Maroma! The place is beautiful and very inviting! Always something going on entertainment wise! The food was excellent and wait staff top notch! Outside of being a little small with not a lot of shopping nearby, the place is A1! Highly Recommend!
Stayed 6 nights in Aug 2024

10/10 Excellent

Jose, Norwalk

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was impressed by the cleanliness on all facilities. The one thing I didn’t like was the push for pesky sales pitch and the amount of time it took to get checked in
Stayed 3 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 5 nights in Sep 2024

10/10 Excellent

ARTEM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Although the theater needs to be air conditioned
Stayed 8 nights in Sep 2024

10/10 Excellent

Robert Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at Secrets Maroma for 7 nights and to say we had a great time is an understatement! We did stay in the Perferred Club Junior Suite Ocean View, building 16, and the view of resort and ocean was great! From the moment we arrived and until we departed, the service is outstanding throughout the resort-from the wait staff, bar tenders, front desk, and especially our conceirge-Emmanuel! Emmanuel was excellent- and took care of all our needs when needed! The food at all restaurants was great! I really liked El Patio as I love mexican food, and, Bordeuax- French was really good as well! The 24/7 coffee and snack bar was solid too! I will say while at pool, the swim-up bar drinks are defintely a notch down from the Perferred Bar- could be the difference in the type of alcohol served there or could just be the bar tenders. The entire resport was very clean, food was great, staff was amazing! The nightly shows in the lobby were fun! Every day and night there are always activities and events going on, always something to do! The beach is cleaned everyday and the water is amazing. To the left of the resort is another resort and to the right is a long stretch of beach which is great for a good stroll along the beach. The wait staff on the beach are efficient as well! Let's say, your drink may never go empty! We did NOT want to Leave!! Highly recommended! Thank you Secrets and Emmanuel for making our stay excellent! Hoping to be soon!!
Stayed 7 nights in Sep 2024

2/10 Terrible

Richard Allen

Travelled with partner, Travelled with group
Disliked: Staff & service
I booked a preferred club Jr suite ocean view king room. I paid a pretty heafty up charge for a room with an ocean view. When I arrived, I was put in a “partial ocean view” room at best. When I complained about the room I was told I would have to spend the night in that room and they would move me the following day. The subsequent room had the same view. The view was nothing close to the room advertised on Expedia. It was all palm trees with a small patch of blue water in the distance between two palm trees. A massive waste of money.
Stayed 6 nights in Sep 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was amazing. The pillows and bed were very comfortable. The staff was friendly and accommodating. We will definitely go back to this resort in the foreseeable future.
Stayed 3 nights in Sep 2024

8/10 Good

Perry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back
Stayed 6 nights in Sep 2024

10/10 Excellent

Charles B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property and excellent service.
Stayed 5 nights in Sep 2024

10/10 Excellent

Joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, delicious food and awesome people. We had a great, relaxing time. Food was the best we’ve had at any other inclusive we’ve been to. The service was excellent, all employees cordial and happy to help. Anna by the pool, thanks for always attending us with a smile.
Stayed 4 nights in Sep 2024