See all properties
Save

Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive

5.0 star property
Adults-only beachfront property with 2 outdoor pools

Photo gallery for Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive

2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Free minibar, in-room safe, desk, blackout curtains
Exterior
Private beach, white sand, sun-loungers, beach towels
Couples treatment room(s), sauna, steam room, body treatments

Reviews

9.6 out of 10
Exceptional

Popular amenities

The current price is AU$1,313
includes taxes & fees
1 Apr - 2 Apr

Explore the area

Map
Carretera Federal 307 Chetumal-Cancún, Km 306.5, Solidaridad, Playa del Carmen, QROO, 77710
  • Maroma Beach
    ‪7 min drive‬
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪10 min drive‬
  • Tres Rios Ecopark
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪38 min drive‬

Room options

View all photos for Junior Suite Tropical View King

Free minibar, in-room safe, desk, blackout curtains

Junior Suite Tropical View King

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Partial Ocean View Double

Junior Suite Partial Ocean View Double

Junior Suite Partial Ocean View Double

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 58 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean View Double

Preferred Club Junior Suite Ocean View Double | View from room

Preferred Club Junior Suite Ocean View Double

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Club Lounge
Free minibar items
LED TV
Pillow menu
Separate bedroom
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite Ocean View King

Free minibar, in-room safe, desk, blackout curtains

Junior Suite Ocean View King

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Honeymoon Suite

Preferred Club Honeymoon Suite

Preferred Club Honeymoon Suite

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Club Lounge
Free minibar items
LED TV
Pillow menu
Separate bedroom
  • 116 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swimout

Free minibar, in-room safe, desk, blackout curtains

Preferred Club Junior Suite Swimout

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Club Lounge
Free minibar items
LED TV
Pillow menu
Separate bedroom
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Ocean Front Swim Out Governor Suite

Preferred Club Ocean Front Swim Out Governor Suite

Preferred Club Ocean Front Swim Out Governor Suite

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
LED TV
Pillow menu
Separate bedroom
Ceiling fan
  • 116 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

Preferred Club Junior Suite Ocean View King | View from room

Preferred Club Junior Suite Ocean View King

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Club Lounge
Free minibar items
LED TV
Pillow menu
Separate bedroom
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Swim Out Tropical View

Free minibar, in-room safe, desk, blackout curtains

Junior Suite Swim Out Tropical View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite Swim Out

Presidential Suite Swim Out

Presidential Suite Swim Out

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Club Lounge
Free minibar items
LED TV
Pillow menu
Separate bedroom
  • 174 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View Double

Junior Suite Ocean View Double

Junior Suite Ocean View Double

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite Tropical View Double

Junior Suite Tropical View Double

Junior Suite Tropical View Double

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 58 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Partial Ocean View King

Free minibar, in-room safe, desk, blackout curtains

Junior Suite Partial Ocean View King

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 58 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front

Preferred Club Junior Suite Ocean Front | View from room

Preferred Club Junior Suite Ocean Front

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Club Lounge
Free minibar items
LED TV
Pillow menu
Separate bedroom
  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive. You'll be 2.6 km (1.6 mi) from Maroma Beach and 9.1 km (5.6 mi) from Tres Rios Ecopark. Highlights at this all-inclusive property include 8 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and steam room. The restaurant, El Patio Casual Elegance, serves Mexican cuisine and is open for dinner. With 8 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site nightclub and gym. 7752 square feet (720 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, an outdoor tennis court and a hot tub. Each morning free buffet breakfast is offered between 6:30 AM and 11:00 AM. There's also the convenience of free valet parking. .Sights within a 20-minute drive of this 5-property class Maroma property include El Camaleón Mayakoba Golf Course and Puerto Morelos Beach.

What's nearby

  • Playa Paraiso Golf Course - 7 min drive - 5.1 km
  • Maroma Beach - 7 min drive - 2.7 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 10 min drive - 6.6 km
  • Paradise Beach - 10 min drive - 5.9 km
  • Tres Rios Ecopark - 13 min drive - 9.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 38 min drive

Restaurants

  • ‪La Laguna - ‬9 min drive
  • ‪Snake Bar At Iberostar Maya - ‬13 min drive
  • ‪Alberca - Pool - Bar - ‬14 min drive
  • ‪Restaurante el Tapatío - ‬10 min drive
  • ‪Restaurante el Rancho - ‬13 min drive

About this property

Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive

Adults-only beachfront property with 2 outdoor pools
Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 8 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a hot tub and a steam room. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Playa del Carmen property.

  • 412 guestrooms or units
  • 4 levels
  • 8 dining venues
  • 8 bars or lounges
  • Conference rooms
  • 7752 sq ft of conference space
  • 720 sq. m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive offers 412 air-conditioned accommodations, which are accessible via exterior corridors, and features free minibar items and a safe. Rooms open to furnished balconies. This accommodation offers separate sitting areas. 42-inch LED televisions come with cable channels. Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, slippers and complimentary toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 16 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Similar properties

Terrace/patio

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Pet-friendly
4.6 out of 5, Wonderful, 743 reviews
The price is AU$1,806
includes taxes & fees
13 Apr - 14 Apr
Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 8 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bordeaux Casual Elegance
  • El Patio Casual Elegance
  • Himitsu Casual Elegance
  • Portofino Casual Elegance
  • Seaside Casual Elegance

Things to do

  • 2 outdoor pools
  • Archery
  • Bicycle tours
  • Billiards/pool table
  • Books
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Kayaking
  • Mini golf
  • Nightclub
  • Outdoor tennis court
  • Personal motorised watercraft
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Stereo
  • Volleyball
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (7,752 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces a strict dress code in certain restaurants.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Secrets Maroma Beach Riviera Cancun
Cancun Secrets Maroma Beach Riviera
Maroma Beach All Inclusive
Maroma Beach Secrets
Secrets Beach Riviera Cancun All Inclusive
Secrets Cancun Maroma Beach
Secrets Maroma Beach
Secrets Maroma Beach All Inclusive
Secrets Maroma Beach Riviera Cancun
Secrets Maroma Beach Riviera Cancun All Inclusive
Secrets oma Riviera Cancun In

Frequently asked questions

What is the cancellation policy at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?

Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?

As of 25 Mar 2025, prices found for a 1-night stay for 2 adults at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive on 1 Apr 2025 start from AU$1,313.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?

Yep, Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive has a free self car park and free valet parking.

Are there any beaches close to Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?

The closest beach to Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive is Maroma Beach (0.5 km).

Is there a spa on site at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?

Yep, there is an onsite spa at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive have a pool?

Yep, and guests love it! Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?

Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive features a private beach, 2 outdoor pools and a full-service spa. All guestrooms come with Private jetted baths, 24-hour room service and free minibar items.

What makes Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as Jetted bath and private balconies in the guestrooms, help set the scene for a romantic weekend at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive.

Is Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive family-friendly?

No, Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive is an adults-only property.

Are there hot tubs in the rooms at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?

No, but there are Jetted bath in the guestrooms.

Does Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive serve breakfast?

You bet, free buffet breakfast is available daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?

No, Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?

Yep, they've got a beach bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?

No, pets are not allowed.

Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1037 out of 1261 reviews
Rating 8 - Good. 145 out of 1261 reviews
Rating 6 - Okay. 54 out of 1261 reviews
Rating 4 - Poor. 13 out of 1261 reviews
Rating 2 - Terrible. 12 out of 1261 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property is perfect. The food is the best I’ve ever had at an all-inclusive. The property is beautiful and well maintained. The staff is incredibly friendly, helpful and accommodating. We will definitely be back again.
Stayed 5 nights in Dec 2024

10/10 Excellent

Brody

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff were amazing. Friendly. And accommodating. And the food was insanely good
Stayed 5 nights in Dec 2024

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely amazing! The staff is so hospitable and kind, every response is “it’s my pleasure” and “anything is possible”. I’ve been to Mexico four times and stayed at various resorts and this by far was my favorite. The peace and relaxation and just all around access. I also stayed in a junior suite swim out which I highly recommend! I can’t wait to return :)
Stayed 6 nights in Dec 2024

10/10 Excellent

joohee

Liked: Cleanliness, staff & service, property conditions & facilities
Best service
Stayed 3 nights in Dec 2024

10/10 Excellent

amit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was incredible. Food was delicious at the buffet and the restaurants. The day time pop up grills and drink tastings were a huge plus for me. I ate pork belly every day and loved it. Sometimes I would ask the bar to make me a fun non alcoholic drink. Each time I would get fresh passion fruit drink. We were there for the Day of the Dead celebration. Unfortunately it began to rain so the employees had to take everything down. Everyone was so apologetic but to be honest we saw the incredible effort, the beautiful displays, and all of the hard work that went into everything. The rain didn’t change our opinion. The birds and wildlife were also great. For those who were curious we booked a preferred room. We had no complaints. I would like to come here again.
Stayed 5 nights in Nov 2024

10/10 Excellent

curtiss matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time at secrets and will go back the only thing I didn’t like was the selling on the checking process of the hour meeting I felt like they were trying to sell me something I should be able to say no I am not interested and then that’s it
Stayed 7 nights in Dec 2024

10/10 Excellent

Zahra Tarik

Stayed 4 nights in Dec 2024

10/10 Excellent

John Edward, Tampa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredible! Best service we ever experienced. The food in all the restaurants was terrific. Spa is nice, massages were so soothing.
Stayed 6 nights in Dec 2024

10/10 Excellent

Jassmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best resort experience ever! The food was amazing, I ate more than I usually eat. The restaurants were not hard to get into. Staff was super friendly and accommodating. I highly recommend this resort, we went for our Honeymoon.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay! The food and drinks were delicious. The beach was fantastic. The service was wonderful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jason

Stayed 7 nights in Nov 2024

10/10 Excellent

Mike

Stayed 5 nights in Nov 2024

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
The beach was amazing and the proximity to everything in the property was great. 4 stars because it seemed the entire resort closed down by 11pm, except for “club area” and lobby bar. Would be great if the sports bar and activities were open past 11.
Stayed 5 nights in Nov 2024

10/10 Excellent

yanick

Stayed 3 nights in Nov 2024

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire stay was a real pleasure! The entertainment was great and activities seemed boundless. The staff was very pleasant and helpful as well
Stayed 7 nights in Dec 2024

10/10 Excellent

Ruben Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 5 nights in Dec 2024

10/10 Excellent

Darrell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our new favorite Mexico destination. All of the staff you see are friendly and at your service. The resort is clean and beautifully appointed. We went in December and they had festive decor all over the property. The food is great from Room service to the buffet to all of the restaurants. Our favorite was Portofino. We stayed in the preferred club and Roger our concierage was very kind and accommodating. Alberto, our attendant at the pool was outstanding! He kept the drinks and the food going all day. The beach was beautiful. Love the white sand and blue water. Very easy on the eyes and feet. They had constant entertainment options available, but there was always space to get away for peace and quiet. In the preferred club, we had a swim up which was wonderful. I highly recommend it. We also had privileges to our own lounge with snacks and a bar with coffee and top shelf drinks. I also want to give a shout out to Daniel who was the valet at the entrance. Very friendly and kind.
Stayed 5 nights in Dec 2024

10/10 Excellent

Kathryn

Stayed 6 nights in Nov 2024

8/10 Good

Leann Nichole

Stayed 3 nights in Nov 2024

6/10 Okay

Stanislav

Liked: Cleanliness, staff & service
Disliked: Amenities
A little bit overrated as a 5 star resort. I would rate as 4 star for the Infrastructure hotel but restaurants dining would rate as 5 star for a Luxury Resort. Plenty of food with live music and daily entertainment at the theater. Staff is very helpful and friendly.
Stayed 4 nights in Dec 2024

10/10 Excellent

Sherif

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

James Clark

Stayed 7 nights in Oct 2024

4/10 Poor

John

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Hotel facilities wise is good. However levels of service are far too inconsistent for the level it claims. Some days service was excellent but for the majority of our 10 day stay average at best. French and Italian restaurants are great the rest are again average at best. Raise an issue and the management respond with solutions that would work and be acceptable but dont always follow through. Communication to guests is also only averagr at best. Don't think we will be spending our next holiday at a secrets resort.
Stayed 10 nights in Nov 2024

10/10 Excellent

Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breathtakingly beautiful property. Best beach. Friendly staff. Very luxurious experience.
Stayed 5 nights in Nov 2024

10/10 Excellent

Cindy, Springfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2024