See all properties
Save

Cyan Cancun Resort & Spa

3.5 star property
On private beach with outdoor pool, near El Rey Ruins

Photo gallery for Cyan Cancun Resort & Spa

Outdoor pool, free pool cabanas, pool umbrellas
View from room
Superior Suite, Sea View
Superior Suite, Balcony, Sea View | Terrace/patio
Restaurant

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
The current price is AU$200
includes taxes & fees
12 Apr - 13 Apr

Explore the area

Map
Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun, Cancun, QROO, 77500
  • El Rey Ruins
    ‪18 min walk‬
  • Iberostar Cancun Golf Course
    ‪18 min walk‬
  • Delfines Beach
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, Sea View

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, Sea View

Highlights

Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Private bathroom
Rainfall showerhead
Cable channels
Iron/ironing board
  • Sea view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite

Highlights

Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Private bathroom
Rainfall showerhead
Cable channels
Iron/ironing board
  • Lagoon view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Sea View

Superior Suite, Sea View

Superior Suite, Sea View

Highlights

Private indoor hot tub
Air conditioning
Flat-screen TV
Sofa bed
Separate bedroom
Blackout curtains
Private bathroom
Rainfall showerhead
  • Sea view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room, Sea View

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Quadruple Room, Sea View

Highlights

Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Private bathroom
Rainfall showerhead
Cable channels
Iron/ironing board
  • Sea view
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, Balcony, Sea View

Superior Suite, Balcony, Sea View

Superior Suite, Balcony, Sea View

Highlights

Balcony
Garden
Private indoor hot tub
Air conditioning
Flat-screen TV
Sofa bed
Separate bedroom
Blackout curtains
  • Sea view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Outdoor pool

City Express Plus by Marriott Cancún Aeropuerto Riviera

Cancun
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.7 out of 5, Good, 1,126 reviews
The price is AU$131
includes taxes & fees
19 Apr - 20 Apr
City Express Plus by Marriott Cancún Aeropuerto Riviera

About the area

Cancun

At Cyan Cancun Resort & Spa you'll be within a 20-minute stroll of popular places like West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and El Rey Ruins. Highlights at this beachfront hotel include a private beach, a restaurant and an outdoor swimming pool. .The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free pool cabanas and pool loungers. Additionally, you'll find free Wi-Fi in public areas and spa services. There's also the convenience of free self parking. .Attractions within a 30-minute walk of this 3.5-property class Zona Hotelera hotel include Delfines Beach and Iberostar Cancun Golf Course.

What's nearby

  • El Rey Ruins - 18 min walk - 1.5 km
  • Iberostar Cancun Golf Course - 18 min walk - 1.5 km
  • Delfines Beach - 2 min drive - 1.7 km
  • Maya Museum of Cancun - 4 min drive - 3.5 km
  • Ventura Park Cancun - 6 min drive - 6.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 12 min drive

Restaurants

  • ‪Arena Sports Bar - ‬11 min walk
  • ‪Zai - ‬13 min walk
  • ‪Sun Palace - ‬6 min walk
  • ‪Km 19.5 - ‬12 min walk
  • ‪Bogavante Restaurant - ‬3 min walk

About this property

Cyan Cancun Resort & Spa

On private beach with outdoor pool, near El Rey Ruins
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with free beach club on site, umbrellas, and sunloungers.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers an outdoor pool, a garden and a terrace. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Cancun hotel.

  • 155 guestrooms or units
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Cyan Cancun Resort & Spa offers 155 air-conditioned accommodations with a safe and complimentary slippers. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services.

Languages

English, Spanish

Similar properties

2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers

Residence Inn by Marriott Cancun Hotel Zone

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 2,494 reviews
The price is AU$197
includes taxes & fees
28 Apr - 29 Apr
Residence Inn by Marriott Cancun Hotel Zone

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Free beach club
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Guests can access their rooms with a mobile device.

Property is also known as

Cyan Cancun Hotel Spa
Cyan Cancun & Spa Cancun
Distinctive Cancun Hotel Spa
Cyan Cancun Resort & Spa Hotel
Cyan Cancun Resort & Spa Cancun
Cyan Cancun Resort & Spa Hotel Cancun

Frequently asked questions

What is the cancellation policy at Cyan Cancun Resort & Spa ?

Cyan Cancun Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cyan Cancun Resort & Spa ?

As of 4 Apr 2025, prices found for a 1-night stay for 2 adults at Cyan Cancun Resort & Spa on 12 Apr 2025 start from AU$197.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Cyan Cancun Resort & Spa ?

Yep, Cyan Cancun Resort & Spa has a free self car park.

Are there any beaches close to Cyan Cancun Resort & Spa ?

The closest beach to Cyan Cancun Resort & Spa is Delfines Beach (1.7 km).

Is there a spa on site at Cyan Cancun Resort & Spa ?

There's no onsite spa, but this property does offer services like beachside massages.

Does Cyan Cancun Resort & Spa have a pool?

Yep, and guests love it! Cyan Cancun Resort & Spa has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Cyan Cancun Resort & Spa ?

Cyan Cancun Resort & Spa features a private beach, an outdoor pool and free pool cabanas.

What makes Cyan Cancun Resort & Spa a romantic place to stay?

A private beach and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Cyan Cancun Resort & Spa .

Is there a free airport shuttle available at Cyan Cancun Resort & Spa ?

No, Cyan Cancun Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Cyan Cancun Resort & Spa ?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Cyan Cancun Resort & Spa ?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Cyan Cancun Resort & Spa ?

No, pets are not allowed.

Is there a golf course on site at Cyan Cancun Resort & Spa ?

There isn't one on site, but Iberostar Cancun Golf Course is a short 18-minute walk away.

Cyan Cancun Resort & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 572 out of 1385 reviews
Rating 8 - Good. 350 out of 1385 reviews
Rating 6 - Okay. 197 out of 1385 reviews
Rating 4 - Poor. 129 out of 1385 reviews
Rating 2 - Terrible. 137 out of 1385 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Iveta

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I got a different room type than what I booked (paid for). The front desk told me that it was subject to availability and they did not have such room available. Despite my efforts to resolve that with front desk and expedis support, le issue was left unreaolved. Got a ground floor room with a patio that leads to a swimming pool. It was so close to the pool that we had to keep our blackout curtains closed at all times to have some privacy. Really didn't see a single aunset! The beach was dirty and the security guy around the pool with a baton didn't add to a safety vibe at all. Room was old and require some upgrades and so does the bathroom with no window and no fan. Stay away if you can, it's not your dream vacation place.
Stayed 5 nights in Dec 2024

10/10 Excellent

Andres

Stayed 5 nights in Dec 2024

10/10 Excellent

Tania

Stayed 5 nights in Dec 2024

10/10 Excellent

Pieter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. 4.6K bud ride $1 to Bohemian Square restaurant or 1hr walk. Convenience store across the street to get coffee, snacks, water at reasonable price. Nice infinity pool overlooking ocean. Nice staff. Reasonable price. Would stay there again.

6/10 Okay

Murtuza

Travelled with family
Liked: Staff & service, room comfort
Overall good. Bathrooms are in bad shape.
Stayed 6 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
OK but could be better
The location is excellent. Service and cleanness are also remarkable. The lift and other sections into the bedrooms (window's handler, sofa, furnitures) need deep maintenance or apply a refurbish; this would enhance a lot the hotel
Stayed 2 nights in Dec 2024

8/10 Good

Rohinton, Lewisville

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
What we liked : infinity pool and beach right outside, next to Oxxo and good restaurants, convenient bust stop right outside Cyan restaurant good breakfast. Cleaning staff excellent. Wi fi excellent and bathroom good. Staff attentive. Tv good. What we did not like.: Noisy at night even in our room doors closed. Rust on property everywhere. No view and small room assigned to us not like in ad. No ocean view even when we tried to pay to upgrade. Tile floors slippery. No handicap access No meal plan No iron and board
Stayed 3 nights in Dec 2024

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa had great care and personalized! Traveled with my partner and great prices! Take advantage of a room with a jacuzzi! There is an OXXO right in front and a few other restaurants nearby! Don’t book any other activities online, do it at the hotel! Extra discounts! And bring dollars! They love it :)
Stayed 9 nights in Nov 2024

4/10 Poor

Jay

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
When we booked this hotel it showed up as a 4star hotel. There is no way on God's green earth that is this is a 4star hotel. We asked for microwave to warm our food, they didn't have a microwave. We asked for a coffee machine or an electric kettle, they don't have that as well. Only 2water bottles provided are complementary after that we have to pay for water. Hotel restaurant only serves same things and no change in the menu.
Stayed 5 nights in Dec 2024

10/10 Excellent

Quincy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect stay for me to unwind and leave 2024 behind. Very relaxing and peaceful.
Stayed 6 nights in Dec 2024

4/10 Poor

Thomas

Travelled with family
Disliked: Property conditions & facilities
Said check in was at 3. Got key at 330. Room cleaners were there and said it wasn’t ready. Went to front desk and they said 20 minutes. Was another 45 minutes to get a room. Not much of an apology. No free drink at the bar. They just made us wait. Property is really run down and old. Cracks in the walls and tiles. But beach area is amazing. Pool area is nice. Most staff were kind. Free parking is nice. For the $ there may be better options
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best views
Stayed 7 nights in Dec 2024

10/10 Excellent

Gissele

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for everything
Stayed 7 nights in Dec 2024

2/10 Terrible

Uday Kumar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst property. It does not meet a 3 star resort standard. Shoupd be a 1 star hotel or Motel!! Service and staff are pretty bad too. We had to check out 1 day earlier because of very bad smell coming from the room. We were not even provided with refund eventhough we check out 1 day earlier and property had issues.
Stayed 2 nights in Dec 2024

10/10 Excellent

Anthony

Stayed 1 night in Dec 2024

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service
From the moment we opened the curtain in our room, the view was amazing. The view of the pool and ocean all in one. We had our private patio with access to the pool area and beach. The room was dated and the food at the restaurant was just ok. The food was over-priced for the amount you received. Breakfast was the only meal worth the value. We enjoyed that there was an Oxxo across the street for snacks and the R2 bus stop was just 100 yards away. Before I forget the wall sockets never hold your plugs in. The staff was excellent. Don't order the pizza!!!!!
Stayed 7 nights in Dec 2024

8/10 Good

Rowena Picorro

Liked: Cleanliness
Stayed 5 nights in Dec 2024

8/10 Good

belinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I truly enjoyed this location. Just what we needed. Beach is amazing

4/10 Poor

Gabriela

Travelled with family
Disliked: Staff & service
easy to take the bus and stay away from the hotel
Stayed 7 nights in Dec 2024

8/10 Good

Marie T Atsena

Liked: Cleanliness, staff & service, property conditions & facilities
the view, the spa
Stayed 5 nights in Dec 2024

10/10 Excellent

Laura

Everything was great
Stayed 3 nights in Dec 2024

8/10 Good

Boris

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Beatiful views
Hotel is a bit old with beautiful views
Stayed 5 nights in Dec 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
All good so far
Stayed 1 night in Dec 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Dated hotel, but nice rooms. The jacuzzi bathtub in our room could not produce enough hot water for a bath. Everything was great. Comfy bed was a pleasure to sleep on.
Stayed 1 night in Dec 2024

2/10 Terrible

Tionne

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff is not very helpful. The cleaning staff throw away personal items. Rooms are dirty.
Stayed 4 nights in Dec 2024