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Cyan Cancun Resort & Spa

3.5 star property
On private beach with outdoor pool, near Delfines Beach

Photo gallery for Cyan Cancun Resort & Spa

Outdoor pool, free pool cabanas, pool umbrellas
View from room
Superior Suite, Sea View
Superior Suite, Balcony, Sea View | Terrace/patio
Restaurant

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • On private beach
  • Pool
  • Housekeeping
  • Spa
  • 24/7 front desk
The current price is AU$257
includes taxes & fees
18 Mar - 19 Mar

Explore the area

Map
Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun, Cancun, QROO, 77500
  • El Rey Ruins
    ‪18 min walk‬
  • Iberostar Cancun Golf Course
    ‪18 min walk‬
  • Delfines Beach
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, Sea View

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, Sea View

Highlights

Air conditioning
Flat-screen TV
Sofa bed - single
Blackout curtains
Rainfall showerhead
Private bathroom
Cable channels
Daily housekeeping
  • 32 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite

Highlights

Air conditioning
Flat-screen TV
Sofa bed - single
Blackout curtains
Rainfall showerhead
Private bathroom
Cable channels
Daily housekeeping
  • 32 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Sea View

Superior Suite, Sea View

Superior Suite, Sea View

Highlights

Private indoor hot tub
Air conditioning
Flat-screen TV
Separate bedroom
Sofa bed - single
Blackout curtains
Rainfall showerhead
Private bathroom
  • 42 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room, Sea View

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Quadruple Room, Sea View

Highlights

Air conditioning
Flat-screen TV
Sofa bed - single
Blackout curtains
Rainfall showerhead
Private bathroom
Cable channels
Daily housekeeping
  • 32 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, Balcony, Sea View

Superior Suite, Balcony, Sea View

Superior Suite, Balcony, Sea View

Highlights

Garden
Balcony
Private indoor hot tub
Air conditioning
Flat-screen TV
Separate bedroom
Sofa bed - single
Blackout curtains
  • 42 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Residence Inn by Marriott Cancun Hotel Zone

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, (2431)
The price is AU$263
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Residence Inn by Marriott Cancun Hotel Zone

About the area

Cancun

At Cyan Cancun Resort & Spa you'll be within a 20-minute stroll of popular places like Iberostar Cancun Golf Course and El Rey Ruins. Highlights at this beachfront hotel include a private beach, a restaurant and an outdoor swimming pool. .The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the free pool cabanas and pool loungers. Additionally, you'll find free Wi-Fi in public areas and spa services. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3.5-property class Zona Hotelera hotel include Delfines Beach and La Isla Shopping Mall.

What's nearby

  • El Rey Ruins - 18 min walk
  • Iberostar Cancun Golf Course - 18 min walk
  • Delfines Beach - 2 min drive
  • Aquaworld - 5 min drive
  • Ventura Park Cancun - 6 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 12 min drive

Restaurants

  • ‪Arena Sports Bar - ‬11 min walk
  • ‪Zai - ‬13 min walk
  • ‪Sun Palace - ‬6 min walk
  • ‪Km 19.5 - ‬12 min walk
  • ‪Bogavante Restaurant - ‬3 min walk

About this property

Cyan Cancun Resort & Spa

On private beach with outdoor pool, near Delfines Beach
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with free beach club on site, umbrellas, and sunloungers.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers an outdoor pool, a garden and a terrace. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Cancun hotel.

  • 155 guestrooms or units
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Cyan Cancun Resort & Spa offers 155 air-conditioned accommodations with a safe and complimentary slippers. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Free beach club
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Guests can access their rooms with a mobile device.

Property is also known as

Cyan Cancun Hotel Spa
Cyan Cancun & Spa Cancun
Distinctive Cancun Hotel Spa
Cyan Cancun Resort & Spa Hotel
Cyan Cancun Resort & Spa Cancun
Cyan Cancun Resort & Spa Hotel Cancun

Frequently asked questions

What is the cancellation policy at Cyan Cancun Resort & Spa ?

Cyan Cancun Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cyan Cancun Resort & Spa ?

As of 23 Feb 2025, prices found for a 1-night stay for 2 adults at Cyan Cancun Resort & Spa on 18 Mar 2025 start from AU$253.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Cyan Cancun Resort & Spa ?

Yep, Cyan Cancun Resort & Spa has a free self car park.

Are there any beaches close to Cyan Cancun Resort & Spa ?

The closest beach to Cyan Cancun Resort & Spa is Delfines Beach (1.7 km).

Is there a spa on site at Cyan Cancun Resort & Spa ?

There's no onsite spa, but this property does offer services like beachside massages.

Does Cyan Cancun Resort & Spa have a pool?

Yep, and guests love it! Cyan Cancun Resort & Spa has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Cyan Cancun Resort & Spa ?

Cyan Cancun Resort & Spa features a private beach, an outdoor pool and free pool cabanas.

What makes Cyan Cancun Resort & Spa a romantic place to stay?

A private beach and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Cyan Cancun Resort & Spa .

Is there a free airport shuttle available at Cyan Cancun Resort & Spa ?

No, Cyan Cancun Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Cyan Cancun Resort & Spa ?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Cyan Cancun Resort & Spa ?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Cyan Cancun Resort & Spa ?

No, pets are not allowed.

Is there a golf course on site at Cyan Cancun Resort & Spa ?

There isn't one on site, but Iberostar Cancun Golf Course is a short 18-minute walk away.

Cyan Cancun Resort & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 541 out of 1290 reviews
Rating 8 - Good. 330 out of 1290 reviews
Rating 6 - Okay. 178 out of 1290 reviews
Rating 4 - Poor. 115 out of 1290 reviews
Rating 2 - Terrible. 126 out of 1290 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Joseph Michael

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty, had to request different room, staff is incredibly rude and disrespectful. Bugs everywhere. They try to accuse u of stealing things and act like the police
Stayed 5 nights in Nov 2024

2/10 Terrible

Mohammad

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

4/10 Poor

SAMANTHA, BELFORD

Travelled with family
Disliked: Property conditions & facilities
I know it’s Mexico, but staff could be more fluent in English, toilet barely flushed, bed was nice
Stayed 1 night in Nov 2024

10/10 Excellent

melissa

Liked: Cleanliness, property conditions & facilities
You can tell it’s an older building but they keep it so clean and the gorgeous bed and decor make up for it as well as the views that it just feels rustic or with character.
Stayed 3 nights in Nov 2024

8/10 Good

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Gabriel

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Pictures of the hotel look much better than the actual hotel. Dirty room and rundown, it needs a renovation. Nice pool area in front of the beach.
Stayed 3 nights in Nov 2024

8/10 Good

Alma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

4/10 Poor

jason

Travelled with group
Disliked: Staff & service, property conditions & facilities
was run down had no electricity or water for oovwr 5 hour went next door to eat and get drinks one nice staff lady. i would never return
Stayed 1 night in Nov 2024

10/10 Excellent

Ronie Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s amazing, we are truly VIP treatment..near in the airport and very near to the beach.
Stayed 1 night in Nov 2024

8/10 Good

Anyi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The infinity pool and the views are amazing, the bar and the restaurant offers you good food for a good price. You definitely need to get a massage there with Milca, she was AMAZING. It’s not the newest modern building in the area but it’s all you need for a a budget friendly vacation.
Stayed 3 nights in Oct 2024

8/10 Good

Svend

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Oceanview means quiet lagoon view mesns street traffic
Stayed 1 night in Oct 2024

6/10 Okay

GYUMIN

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It is good resort,but room cleaner isn't
Stayed 3 nights in Oct 2024

6/10 Okay

Roger Joseph

Liked: Cleanliness, room comfort
Good place
It was a "good" place to stay. The bartender at the swim up bar was not very gregarious. The beach, was nice but swimming was a bit of a challenge (It was October) and there was no lifeguard. Room was "nice" The furniture dated and the sliding glass door was a little "wonky", but the AC worked really well and the bathroom was nice. Bed was comfortable. Restuarant was a bit pricey, but the restaurant across the street was amazing and affordable
Stayed 2 nights in Oct 2024

2/10 Terrible

Allen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool/ocean view was the only thing I liked. The floors were dirty with long hair that wasn’t swept up. The air was very sticky, and the hot tub was useless because of course that was also dirty. At the checkout, they charged me for “staining a rag” with body wash. The lady at the front desk said the cleaning lady couldn’t get the stain out when she tried washing it. Which is impossible because I only stayed there one day and not once did a maid come to room to clean anything. So how did she try to wash it and couldn’t get it out? Makes absolutely no sense. Also, the food at the restaurant inside took forever and was a bit below mediocre. Definitely won’t be coming back again and don’t recommend.
Stayed 1 night in Oct 2024

10/10 Excellent

Lexziiz

Liked: Cleanliness, property conditions & facilities
Really nice place but rude staff
Stayed 6 nights in Oct 2024

6/10 Okay

Sean

Liked: Property conditions & facilities
Ok location for the price limited good service
Stayed 4 nights in Oct 2024

8/10 Good

Angel

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Our property was given to us more than 2 hours late. Check in was at 3 pm and it was 5:15 pm and our room wasn’t ready yet. We found house keeping still cleaning our room and said give us up 5 more minutes. That was very disappointing

10/10 Excellent

Alvaro, DeLand

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
All was very good
Stayed 2 nights in Oct 2024

8/10 Good

Karan

Liked: Cleanliness, staff & service
If you are planning to stay at the resort don't go here but if you are looking place to sleep at night best place to visit
Stayed 7 nights in Oct 2024

2/10 Terrible

Esmeralda

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property looks old and not well cared for it needs an update. The sink water took forever to go down as well as the shower the toilet was stained . The room was freezing and if you change the temperature to put it at a higher temp everything would get wet even the floor and the couch .we paid to stay from the 6 to the 12 and we left the place on the 9 we couldn’t even properly charge our phones as only one outlet was not rusted even the lamps were rusted from the humidity. It smelled very humid and was unbareable I got rashes and was itchy and I could breathe properly we even asked for allergy medicine and we were asked if we needed an ambulance again the staff was really nice and helpful and that’s the reason we stayed as long as we did but in the end the room was unbearable and we preferred to lose the money that we paid which we paid in full on arrival than to continue staying there. Again let me reiterate that the staff was amazing.
Stayed 6 nights in Oct 2024

6/10 Okay

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Monserat

Stayed 5 nights in Sep 2024

10/10 Excellent

Shawndrika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
25hr solo trip
It was nice overall. The tacos and pool was excellent
Stayed 1 night in Sep 2024

6/10 Okay

Larissa

Disliked: Room comfort
The place seemed to be run down a little, the pool and beach was beautiful. But the food wasn't the best. Very salty and over cooked. The room had two very small beds and the couch was stained a lot. Bathroom was okay but shower is weird its half open so the water spills out everywhere and makes the floor soaking wet. They fine you if your too loud or if you get makeup on the towels. But overall for a cheap night stay ig wasn't completely terrible. Just not amazing.
Stayed 1 night in Oct 2024