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Dreams Sands Cancun Resort & Spa - All Inclusive

4.0 star property
On private beach with 4 outdoor pools, near Cancun Convention Center

Photo gallery for Dreams Sands Cancun Resort & Spa - All Inclusive

Aerial view
View from property
Preferred Club Master Suite
Aerial view
Room, 1 King Bed, Ocean View (Preferred Club) | Beach

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Pool
  • Bar
  • Hot tub
  • On private beach
  • All-inclusive
The current price is AU$797
includes taxes & fees
24 Feb - 25 Feb

Explore the area

Map
Cancun, QROO
  • Plaza Caracol Mall
    ‪4 min walk‬
  • Cancun Convention Center
    ‪9 min walk‬
  • Caracol Beach
    ‪9 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Deal of the Day

Free minibar, in-room safe, desk, laptop workspace

Deal of the Day

Highlights

Outdoor play area
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Bathrobes
Private bathroom
  • 33 sq m
  • Sleeps 4

View all photos for Partial Ocean View Double

Free minibar, in-room safe, desk, laptop workspace

Partial Ocean View Double

Highlights

Outdoor play area
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Bathrobes
Private bathroom
  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean Front Double

Free minibar, in-room safe, desk, laptop workspace

Deluxe Ocean Front Double

Highlights

Outdoor play area
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Bathrobes
Private bathroom
  • 33 sq m
  • Ocean view
  • Sleeps 4

View all photos for Deluxe Ocean Front King

Free minibar, in-room safe, desk, laptop workspace

Deluxe Ocean Front King

Highlights

Outdoor play area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Bathrobes
  • 33 sq m
  • Ocean view
  • Sleeps 3

View all photos for Preferred Club Double Balcony Ocean Front

Preferred Club Double Balcony Ocean Front

Preferred Club Double Balcony Ocean Front

Highlights

Outdoor play area
Air conditioning
Free minibar items
LED TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Partial Ocean View King with Balcony

Free minibar, in-room safe, desk, laptop workspace

Deluxe Partial Ocean View King with Balcony

Highlights

Balcony
Outdoor play area
Air conditioning
Free minibar items
LED TV
Blackout curtains
Bathrobes
Private bathroom
  • 33 sq m
  • Partial ocean view
  • Sleeps 2

View all photos for Partial Ocean View King

Free minibar, in-room safe, desk, laptop workspace

Partial Ocean View King

Highlights

Outdoor play area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Bathrobes
  • 33 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Family Connecting Room

Free minibar, in-room safe, desk, laptop workspace

Deluxe Family Connecting Room

Highlights

Outdoor play area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Bathrobes
  • 65 sq m
  • Partial ocean view
  • Sleeps 6
  • 1 Double Bed

View all photos for Premium Preferred Club King Balcony Ocean Front

Free minibar, in-room safe, desk, laptop workspace

Premium Preferred Club King Balcony Ocean Front

Highlights

Balcony
Outdoor play area
Air conditioning
Free minibar items
LED TV
Blackout curtains
Bathrobes
Private bathroom
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club King Ocean Front

Free minibar, in-room safe, desk, laptop workspace

Preferred Club King Ocean Front

Highlights

Outdoor play area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Bathrobes
  • 33 sq m
  • Ocean view
  • Sleeps 4

View all photos for Premium Preferred Club King Ocean Front

Premium Preferred Club King Ocean Front

Premium Preferred Club King Ocean Front

Highlights

Outdoor play area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Bathrobes
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Partial Ocean View King

Free minibar, in-room safe, desk, laptop workspace

Deluxe Partial Ocean View King

Highlights

Outdoor play area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Bathrobes
  • 33 sq m
  • Partial ocean view
  • Sleeps 3

View all photos for Premium Preferred Club Double Ocean Front

Free minibar, in-room safe, desk, laptop workspace

Premium Preferred Club Double Ocean Front

Highlights

Outdoor play area
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Bathrobes
Private bathroom
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Preferred Club Double Ocean Front

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Double Ocean Front

Highlights

Outdoor play area
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Bathrobes
Private bathroom
  • 33 sq m
  • Ocean view
  • Sleeps 4

View all photos for Presidential Suite (Presidential)

Presidential Suite (Presidential)

Presidential Suite (Presidential)

Highlights

Outdoor play area
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
  • 132 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Partial Ocean View Double

Free minibar, in-room safe, desk, laptop workspace

Deluxe Partial Ocean View Double

Highlights

Outdoor play area
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Bathrobes
Private bathroom
  • 33 sq m
  • Partial ocean view
  • Sleeps 4

View all photos for Preferred Club King Balcony Ocean Front

Preferred Club King Balcony Ocean Front

Preferred Club King Balcony Ocean Front

Highlights

Balcony or patio
Outdoor play area
Air conditioning
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Bathrobes
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Honeymoon Plunge Pool Suite

Preferred Club Honeymoon Plunge Pool Suite

Preferred Club Honeymoon Plunge Pool Suite

Highlights

Furnished patio
Separate sitting area
Private plunge pool
Air conditioning
Free minibar items
LED TV
Blackout curtains
Separate bedroom
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Corner Suite Ocean Front

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Corner Suite Ocean Front

Highlights

Outdoor play area
Air conditioning
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Master Suite

Highlights

Outdoor play area
Separate sitting area
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Sofa bed - single
Blackout curtains
  • 96 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Double Partial Ocean View

Premium Double Partial Ocean View

Premium Double Partial Ocean View

Highlights

Outdoor play area
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Bathrobes
Private bathroom
  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Outdoor play area
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Bathrobes
  • 65 sq m
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Premium King Balcony Ocean Front

Free minibar, in-room safe, desk, laptop workspace

Premium King Balcony Ocean Front

Highlights

Balcony
Outdoor play area
Air conditioning
Free minibar items
LED TV
Blackout curtains
Bathrobes
Private bathroom
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Ocean Front King with Balcony

Deluxe Ocean Front King with Balcony

Deluxe Ocean Front King with Balcony

Highlights

Balcony
Outdoor play area
Air conditioning
Free minibar items
LED TV
Blackout curtains
Bathrobes
Private bathroom
  • 33 sq m
  • Ocean view
  • Sleeps 2

View all photos for Premium Double Ocean Front

Free minibar, in-room safe, desk, laptop workspace

Premium Double Ocean Front

Highlights

Outdoor play area
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Bathrobes
Private bathroom
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Similar properties

Aerial view

Wyndham Alltra Cancun All Inclusive Resort

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.4 out of 5, Excellent, (5816)
The price is AU$687
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Wyndham Alltra Cancun All Inclusive Resort

About the area

Cancun

An all-inclusive stay in Cancun awaits you at Dreams Sands Cancun Resort & Spa - All Inclusive. Within just a 15-minute stroll, you'll find Cancun Convention Center and Forum By The Sea Mall. Highlights at this beachfront property include 6 restaurants, 4 outdoor swimming pools and a full-service spa. .A relaxing visit to Pevonia can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The buffet restaurant, World Cafe, serves international cuisine and is open for breakfast, lunch and dinner. With 5 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find umbrellas, and enjoy the on-site free kids' club and gym. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a sauna. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free valet parking, along with the convenience of an area shuttle. .With a stay at this 4-property class Zona Hotelera property, you'll be 2.2 km (1.4 mi) from Tortuga Beach and 3.3 km (2.1 mi) from Langosta Beach.

What's nearby

  • Cancun Convention Center - 9 min walk
  • Gaviota Azul Beach - 13 min walk
  • Tortuga Beach - 2 min drive
  • Langosta Beach - 3 min drive
  • La Isla Shopping Mall - 5 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 26 min drive

Restaurants

  • ‪Club InterContinental - ‬5 min walk
  • ‪Turquesa Restaurant - ‬5 min walk
  • ‪Kawachi Specialty Restaurant - ‬5 min walk
  • ‪Hotel Miramar - ‬5 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Dreams Sands Cancun Resort & Spa - All Inclusive

On private beach with 4 outdoor pools, near Cancun Convention Center
Dreams Sands Cancun Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At Dreams Sands Cancun Resort & Spa - All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and a hot tub. Limited free parking is available on a first-come, first-served basis.

This 4-star Cancun property is smoke free.

  • 414 guestrooms or units
  • 10 levels
  • 4 buildings
  • 6 dining venues
  • 5 bars or lounges
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Dreams Sands Cancun Resort & Spa - All Inclusive offers 414 air-conditioned accommodations with free minibar items and a safe. 42-inch LED televisions come with cable channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Pevonia has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking

Food and drink

  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Patio
  • Gaucho
  • Himitsu
  • Portofino
  • World Cafe

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Sailing
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Snack bar/deli
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun Dreams Sands
Cancun Sands Resort
Dreams Cancun Sands
Dreams Resort Cancun
Dreams Sands
Dreams Sands Cancun
Dreams Sands Cancun Resort
Dreams Sands Resort
Dreams Sands Resort Cancun
Sands Cancun
Dreams Sands Cancun Resort Spa All Inclusive
Dreams Sands Cancun Resort Spa
Dreams Sands Cancun Resort All Inclusive
Dreams Sands Resort All Inclusive
Dreams Sands Cancun All Inclusive
Dreams Sands All Inclusive

Frequently asked questions

What is the cancellation policy at Dreams Sands Cancun Resort & Spa - All Inclusive?

Dreams Sands Cancun Resort & Spa - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dreams Sands Cancun Resort & Spa - All Inclusive?

As of 23 Feb 2025, prices found for a 1-night stay for 2 adults at Dreams Sands Cancun Resort & Spa - All Inclusive on 24 Feb 2025 start from AU$796.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Dreams Sands Cancun Resort & Spa - All Inclusive?

Yep, Dreams Sands Cancun Resort & Spa - All Inclusive has a free self car park and free valet parking. Onsite parking is limited.

Are there any beaches close to Dreams Sands Cancun Resort & Spa - All Inclusive?

Yep, Dreams Sands Cancun Resort & Spa - All Inclusive is a short 12-minute walk from Forum Beach. Fun beach activities include volleyball, kayaking and sailing.

Is there a spa on site at Dreams Sands Cancun Resort & Spa - All Inclusive?

Yep, Pevonia is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Dreams Sands Cancun Resort & Spa - All Inclusive have a pool?

Yep, and guests love it! Dreams Sands Cancun Resort & Spa - All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Dreams Sands Cancun Resort & Spa - All Inclusive?

Dreams Sands Cancun Resort & Spa - All Inclusive features a private beach, 4 outdoor pools and a full-service spa. All guestrooms come with 24-hour room service and free minibar items.

Is Dreams Sands Cancun Resort & Spa - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Dreams Sands Cancun Resort & Spa - All Inclusive is a hit with families.

Is there a free airport shuttle available at Dreams Sands Cancun Resort & Spa - All Inclusive?

No, Dreams Sands Cancun Resort & Spa - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Dreams Sands Cancun Resort & Spa - All Inclusive?

Yep, they've got a beach bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Dreams Sands Cancun Resort & Spa - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Dreams Sands Cancun Resort & Spa - All Inclusive?

Dogs are welcome at Dreams Sands Cancun Resort & Spa - All Inclusive, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Is there a golf course on site at Dreams Sands Cancun Resort & Spa - All Inclusive?

There isn't one on site, but Cancun Golf Club at Pok Ta Pok is a short 17-minute walk away.

Dreams Sands Cancun Resort & Spa - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 450 out of 965 reviews
Rating 8 - Good. 243 out of 965 reviews
Rating 6 - Okay. 157 out of 965 reviews
Rating 4 - Poor. 50 out of 965 reviews
Rating 2 - Terrible. 65 out of 965 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carolyn Lewis, Memphis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe malfunction took time for attendant to come assist, water from AC flooded floor took time for attendant to arrive, view from room was not what was expected for the fees paid however overall it was ok
Stayed 3 nights in Nov 2024

10/10 Excellent

rosa elva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

4/10 Poor

Mirna

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The hotel had a horrible smell like sewage, the room was not like pictured. room would be cleaned and they would not leave clean towels you had to call to get them or see if you seen someone from housekeeping to clean ones.
Stayed 7 nights in Nov 2024

10/10 Excellent

Rodney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The activities and food this property offered were excellent 👌
Stayed 7 nights in Nov 2024

10/10 Excellent

Hai Hong

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

Julio

Stayed 4 nights in Oct 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great selection of restaurants and activities. Walking along the beach is great in both directions
Stayed 4 nights in Nov 2024

2/10 Terrible

Shelley

Business traveller, Travelled with group
BE AWARE of the scam….sometime during our stay, my credit card was swapped with the exact same card but a different name and obviously deactivated card. The scammer attempted to make 4 purchase; 2 went through and 2 were declined by my credit card company. I did not use my card the entire stay so this either occurred at check in or housekeeping. The manager did check the video of my check in but who knows…he could have been in on the scam. Aside from this, the food was terrible. But the facility was beautiful.
Stayed 1 night in Nov 2024

10/10 Excellent

Ricardo, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 7 nights in Nov 2024

10/10 Excellent

sandra, Falfurrias

Travelled with partner, Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Too much construction and renovation due to raining conditions, food was good but poor variety
Stayed 4 nights in Oct 2024

6/10 Okay

Ivan adrian

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Na
Stayed 3 nights in Nov 2024

8/10 Good

Monica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property, but if you dont have kids stay somewhere else.
Stayed 4 nights in Nov 2024

6/10 Okay

Bernardo

Liked: Cleanliness, staff & service
Partial ocean view was non existing in the first room they gave me. I complained they gave me a better one, but this one was freezing and I could not control the AC. Staff is very nice. Facilities are ok. Checkout was at 12h, my flight was at 20h, they don't offer complimentary rooms to shower after the checkout which is sad for a resort like this and they didn't even allow me to checkout late.
Stayed 6 nights in Nov 2024

10/10 Excellent

Todd Allen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the second time at Dreams sands and the beach is wonderful low surf clean sand. Food is great. Rooms always clean. Need anything just ask they will get it
Stayed 6 nights in Nov 2024

8/10 Good

Aurelia, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property was great. Food was delicious. The only issue was a non-working elevator. Delayed everything.
Stayed 4 nights in Nov 2024

2/10 Terrible

Barbara ann

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 337 all mold and mildew, ended up respiratory sick. Floors dirty, sandy every day, no towels, safe didnt work money stolen. Damp/wet sheets. Champagne was the worst. Noisey with outside music/ entertainment . Luggage wasn't delevired fir iver 2 hours after a 8 hour delay. Never stay at this resort.
Stayed 5 nights in Nov 2024

6/10 Okay

Patricia Martinez

Disliked: Property conditions & facilities
Service it was to low
Stayed 3 nights in Nov 2024

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly and so helpful. I loved the events that were hosted at night. The entire resort was very clean and the staff attended to any requests i had. One thing i did not like was the food. I wish there were more Mexican options given that we were in Mexico. I would’ve also appreciated that the buffet put out food quicker as it ran out quickly and had to wait for certain food items to be put out.
Stayed 4 nights in Nov 2024

10/10 Excellent

Adriana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything but I did book it because it supposed to include all the drinks they couldn’t make mix shots which that’s really the only thing I drink and food was okay the buffet wasn’t open for dinner had to reserve for dinner told us we had to buy a bottle
Stayed 4 nights in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

6/10 Okay

Robyn Sukhpreet Kaur

Travelled with family
Liked: Cleanliness, staff & service, amenities
Food was terrible. Even as preferred it was first come first serve for the restaurants. Service was impeccable. Angel, Miguel, Roberto deserve a special shout out for their amazing service. Only thing good about this resort was location, beach and service. Room service ran out of wings all the time. Also got our order wrong every time.
Stayed 10 nights in Oct 2024

4/10 Poor

Thomas

Stayed 6 nights in Nov 2024

6/10 Okay

Gerardo Mendoza

Travelled with family
Liked: Staff & service, amenities
I’ve stayed at this location multiple times, though it has changed its name or property owner a few different times. I like that is far away from the noise yet close enough to other locations. The property needs more updating, but it does look like they are slowly upgrading the place. Unfortunately, we had hurricane Helene pass by, which made a mess, but it’s part of nature.
Stayed 4 nights in Sep 2024

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Love everything
Stayed 3 nights in Nov 2024

8/10 Good

Viviana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely please, perfect beach. They just need a update on the rooms Service is great and everyone treats you so well.
Stayed 5 nights in Oct 2024