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Golden Parnassus All Inclusive Resort & Spa - Adults Only

3.5 star property
Adults-only beach property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Golden Parnassus All Inclusive Resort & Spa - Adults Only

Outdoor pool, pool umbrellas, pool loungers
5 restaurants, breakfast, lunch, dinner served; Asian cuisine
In-room safe, desk, blackout curtains, iron/ironing board
Buffet
On the beach, white sand, beach umbrellas, beach towels

Reviews

7.2 out of 10

Good

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Gym
    Gym

Explore the area

Map
Blvd. Kukulcan Km. 14.5, Retorno San, Miguelito, Lote 37, Hotel Zone, Cancun, QROO, 77500
  • Ballenas Beach
    5 min walk
  • Luxury Avenue Shopping Mall
    14 min walk
  • Aquaworld
    15 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    18 min drive

Room options

View all photos for Deluxe Room, Lagoon View

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, Lagoon View

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
  • 41 sq m
  • Lagoon view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Club Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Club Room, 1 King Bed

Highlights

Balcony
Separate sitting area
Private hot tub
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
  • 41 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Lagoon View

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds, Lagoon View

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
  • 41.0 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Terrace, Ocean View

Superior Room, 1 King Bed, Terrace, Ocean View

Superior Room, 1 King Bed, Terrace, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Cable channels
Iron/ironing board
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Ocean View

Club Room, 1 King Bed, Ocean View

Club Room, 1 King Bed, Ocean View

Highlights

Balcony
Separate sitting area
Private hot tub
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Occidental Costa Cancún All Inclusive

Pool
Breakfast included
All-inclusive
Spa
3.9 out of 5, Good, (2354)
The price is AU$428
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Occidental Costa Cancún All Inclusive

About the area

Cancun

An all-inclusive stay in Cancun awaits you at Golden Parnassus All Inclusive Resort & Spa - Adults Only. You'll be 2.3 km (1.5 mi) from La Isla Shopping Mall and 2.6 km (1.6 mi) from Iberostar Cancun Golf Course. Highlights at this beachfront property include 5 restaurants, 4 bars/lounges and a full-service spa. .A day of pampering at Golden Parnassus Spa can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The restaurant, Sumo, serves Asian cuisine and is open for dinner. The property's own beach bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find umbrellas, and enjoy the on-site outdoor swimming pool and gym. Additionally, you'll find an outdoor tennis court, a Turkish bath/hammam and a sauna. Free buffet breakfast is available daily between 6:00 AM and 11:30 AM. There's also the convenience of limited parking. .Attractions within a 10-minute drive of this 3.5-property class Zona Hotelera property include West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Delfines Beach.

What's nearby

  • Aquaworld - 15 min walk - 1.3 km
  • Iberostar Cancun Golf Course - 3 min drive - 2.6 km
  • La Isla Shopping Mall - 3 min drive - 2.3 km
  • Cancun Interactive Aquarium - 3 min drive - 2.3 km
  • Delfines Beach - 6 min drive - 5.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive

Restaurants

  • ‪Restaurant nebbiolo en cancun - ‬3 min walk
  • ‪JW Marriott Lobby Bar - ‬9 min walk
  • ‪Porfirio's Cancun - ‬1 min drive
  • ‪Puerto Madero - ‬1 min drive
  • ‪Harry's Prime Steakhouse and Raw Bar - ‬1 min drive

About this property

Golden Parnassus All Inclusive Resort & Spa - Adults Only

Adults-only beach property
Golden Parnassus All Inclusive Resort & Spa - Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Golden Parnassus All Inclusive Resort & Spa - Adults Only offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar and a poolside bar. Free breakfast is served daily. WiFi is available in public spaces for a fee.

A fitness centre, a sauna, and spa services are also featured at the family-friendly Golden Parnassus All Inclusive Resort & Spa - Adults Only. You'll have access to the outdoor pool at a partner property.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

  • 1 building
  • 214 guestrooms or units
  • 6 levels
  • 5 dining venues
  • 4 bars or lounges
  • Buffet breakfast (free)
  • Karaoke
  • Deli
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • 1 conference room
  • Bar by the pool
Golden Parnassus All Inclusive Resort & Spa - Adults Only offers 214 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. This accommodation offers separate sitting areas. Flat-screen televisions come with cable channels and pay-per-view films.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Golden Parnassus Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 225 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (MXN 225 per day)
  • WiFi in public areas has a 1-device limit

Parking and transport

  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 11:30 AM
  • 4 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Old Barn
  • Paradise
  • Pier 12
  • Sumo

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa treatment rooms
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in the restaurant Shangri-La.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Golden Parnassus All Inclusive Resort & Spa - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: MXN 225 per day (rates may vary)
  • Fee for wireless Internet in public areas: MXN 225 per day (1-device limit, rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. This property uses solar energy. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access is available 24 hours a day.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Golden Parnassus
Golden Parnassus All Inclusive
Golden Parnassus Resort Adults All Inclusive
Golden Parnassus Resort
Golden Parnassus Resort All Inclusive
Golden Parnassus Resort All Inclusive Cancun
Parnassus All Inclusive Resort
Parnassus Resort
Resort Golden
Golden Parnassus Resort Spa Adults Only All Inclusive
Golden Parnassus All Inclusive Resort & Spa - Adults Only Cancun

Frequently asked questions

What is the cancellation policy at Golden Parnassus All Inclusive Resort & Spa - Adults Only?

Golden Parnassus All Inclusive Resort & Spa - Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Golden Parnassus All Inclusive Resort & Spa - Adults Only?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Golden Parnassus All Inclusive Resort & Spa - Adults Only on 2 Dec 2024 start from AU$548.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Golden Parnassus All Inclusive Resort & Spa - Adults Only?

Onsite parking is limited.

Are there any beaches close to Golden Parnassus All Inclusive Resort & Spa - Adults Only?

Yep, Golden Parnassus All Inclusive Resort & Spa - Adults Only is a short 5-minute walk from Ballenas Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Golden Parnassus All Inclusive Resort & Spa - Adults Only?

Yep, Golden Parnassus Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Golden Parnassus All Inclusive Resort & Spa - Adults Only have a pool?

Yep, and guests love it! Golden Parnassus All Inclusive Resort & Spa - Adults Only has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 24 hours.

What luxury perks are available at Golden Parnassus All Inclusive Resort & Spa - Adults Only?

Golden Parnassus All Inclusive Resort & Spa - Adults Only features a full-service spa, an outdoor pool and 5 restaurants.

What makes Golden Parnassus All Inclusive Resort & Spa - Adults Only a romantic place to stay?

Couples spa treatments and romance packages, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Golden Parnassus All Inclusive Resort & Spa - Adults Only.

Is Golden Parnassus All Inclusive Resort & Spa - Adults Only family-friendly?

No, Golden Parnassus All Inclusive Resort & Spa - Adults Only is an adults-only property.

Does Golden Parnassus All Inclusive Resort & Spa - Adults Only serve breakfast?

Yeah, complimentary buffet brekkie is served daily from 6:00 AM to 11:30 AM.

Is there a free airport shuttle available at Golden Parnassus All Inclusive Resort & Spa - Adults Only?

No, Golden Parnassus All Inclusive Resort & Spa - Adults Only does not offer an airport shuttle service.

Is there a bar or restaurant at Golden Parnassus All Inclusive Resort & Spa - Adults Only?

Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Golden Parnassus All Inclusive Resort & Spa - Adults Only?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Golden Parnassus All Inclusive Resort & Spa - Adults Only?

No, pets and service animals are not allowed.

Golden Parnassus All Inclusive Resort & Spa - Adults Only Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 672 out of 1898 reviews" "
Rating 8 - Good. 450 out of 1898 reviews" "
Rating 6 - Okay. 308 out of 1898 reviews" "
Rating 4 - Poor. 200 out of 1898 reviews" "
Rating 2 - Terrible. 268 out of 1898 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Ayana

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hottub didn’t work and front desk never answers the phone
Stayed 3 nights in Aug 2024

10/10 Excellent

Mateo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Don Wallace Grantham, Argyle

Liked: Cleanliness, staff & service, amenities
Staff is always amazing
Stayed 4 nights in Aug 2024

2/10 Terrible

Jermaine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire resort leaked. Buckets everywhere on every floor in hallways, restaurants, lobby, etc. The food was horrible. Flies was all over the food. The drinks were extremely watered down. The room I had flooded because the balcony door did not close properly. I kept the balcony closed because I feared the ceiling fan above my bed would fall because the entire ceiling will flex up and down from breeze blowing into the room. I got stuck in the elevator between floors twice. This trip was a disaster.
Stayed 3 nights in Jun 2024

10/10 Excellent

Celma Moreira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Rosemene

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
As a adult resort it was not what I expected no type of adult activities after 10pm everything was shut down the bathroom wasn’t working right I call they never came to fix it and the force to sleep with the back porch door open because it couldn’t close properly
Stayed 6 nights in Aug 2024

2/10 Terrible

Demetrius

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
OK Let me start with the Pros This place has a beautiful view of the ocean and a very nice section of the beach to itself. The restaurant, PIER 12, food is good! You should definitely try the calamari. Staff is amazing, very helpful and always accommodating and assisting us when needed. The drinks were FAIR depending on what you are drinking. They have a drink called the Golden Parnassus that was really good. Here are the CONS! (They only allow 1500 characters) The rooms/hotel is very very outdated. Upon my arrival we were given an option for a room on the 3rd or 1st floor, I took the 3rd floor because I had a balcony view. Staff member said the room was not ready because they had members transfer to the ocean view room so to patiently wait. So as we ate at Pier 12 and came back and the room was ready it made sense why the guest transferred to a different room. That room was so damn hot and we put the AC on the lowest level and it was still hot. The balcony was hot and the table, the chair, everything was scratched off. The mirror in the bathroom had mold on it as well. Eventually we requested another room and we went to the 1st floor. The 1st floor room was slightly better as the ac worked and as long as I was cool I can survive. 1 thing I noticed between both rooms is that the electrical outlets were in different spots. Don't leave food out in your room for bugs. Now the hotel itself was sooo damn hot. One elevator working Wall leakages. Pool was very warm even at night.
Stayed 4 nights in Aug 2024

4/10 Poor

Harsh

Disliked: Staff & service, property conditions & facilities
Such rude staffs with so much attitude and AC isn’t cooling in the room when you ask them to fix it they say all the rooms have standard temperature that is 24 degree celcius.Only the view is good and nothing else about this hotel honestly
Stayed 2 nights in Aug 2024

2/10 Terrible

Elizabeth

Disliked: Amenities
Not what I expected
Stayed 5 nights in Aug 2024

6/10 Okay

Marco Antonio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

greg, Lansing

Liked: Staff & service
Stayed 4 nights in Aug 2024

2/10 Terrible

Gauri

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms smelled musty and humid that made the bedsheets feel wet at all times. We booked 3 rooms and the ac was not working at all for 2/3 rooms. We found dead cockroach in the bathroom. Food options were very limited. A lot of events that were mentioned on the website did not happen! Restaurants were shut down for construction and the hours did not match the website hours!
Stayed 3 nights in Aug 2024

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities
Unflushed toilet, condom wrapper, used cups
Stayed 3 nights in Aug 2024

8/10 Good

Simona

Travelled with partner
Liked: Cleanliness, staff & service
Great staff.
Stayed 1 night in Aug 2024

8/10 Good

Kevin Lee

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Likes: Awesome staff. No lines or reservations for dinners. Extremely clean. Poolside and beachside waitress. No kids. Great beach with palapas and great view from infinity pool. Beach bar and poolside bar. Comfortable beds and great view from ocean view rooms. Pier 12 and The Barn. Paradise buffet had good breakfast lunch and is open for late night. Free room service. This is a small old resort that has a mom n pop feel to it. Don’t come with the fancy corporate expectations but if you like a beautiful beach and a top notch hospitality then you’re going to like it. Ps. Keep the curtains closed, the bathroom door closed and crank the ac as low as it can go and it will stay cool.
Stayed 4 nights in Aug 2024

6/10 Okay

Robert

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The food is sub-par, the air conditioning was not very cool, one elevator was broken our entire stay. He he staff was super friendly and helpful, they were 5 stars! The food was just so bad.
Stayed 4 nights in Aug 2024

6/10 Okay

Alfredito

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Randell

Disliked: Cleanliness, property conditions & facilities, room comfort
Catfish Hotel
The accommodations did not meet my expectations. I checked out immediately due to the lack of air conditioning and the presence of an old drink left by the room cleaning staff. There were no towels available, and the person assigned to our room did not respond to phone calls. While the establishment has potential, it is evident that there is a lack of proper management. Additionally, the photographs provided on the website do not accurately represent the actual conditions.
Stayed 5 nights in Aug 2024

2/10 Terrible

Tigran, Littleton

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Worst food, A/C in room never worked, run down, broken elevators, poor quality adult beverages and again - WORST FOOD we've experienced in Mexico after 20 visits. Urine around the toilet at check in. I can write paragraphs.
Stayed 3 nights in Aug 2024

10/10 Excellent

Caleb

Stayed 7 nights in Jul 2024

8/10 Good

Patrick Andrew

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jul 2024

6/10 Okay

Makayla Chloe

Liked: Cleanliness, staff & service
Stayed 6 nights in Jul 2024

2/10 Terrible

Leonora

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place by no means meets the description of a all inclusive resort. This is more like a hole in the wall motel. No AC anywhere. AC in room did not cool. Linen on bed had stains. Towels had stains. Mold in ceiling in room and in buffet areas. If you want to sweat while you eat, this is the place to go. Absolutely outdated everything. Big rusty industrial fan was blowing in our face at the buffet. Roach was near the bread. Knats all over fruit. Dirty fabric napkins.. We left after one night. Would have left the same day if possible. Furniture extremely old. Chairs and sofas in common seating areas old and peeling. Look like they came straight out of a heavy trash pile. Floor in our room was sweating from humidity and heat, it was constantly wet and slippery. The most horrible experience ever. I honestly would have never thought something like this existed in the all inclusive industry. Last but not least, if you want to relax after all the stress of seeing all these things, go to the poolside bar and get you a drink made with the cheapest liquor you can think of, from a plastic bottle, and sit in one of the dirty chairs, but don't dare get in that nasty pool.
Stayed 4 nights in Jul 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Love the staff
Stayed 5 nights in Jul 2024

2/10 Terrible

Jean

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024