Hotel NYX Cancun All Inclusive

3.5 star property
On beach with 2 outdoor pools, near La Isla Shopping Mall
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel NYX Cancun All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
Superior Suite | Beach/ocean view
Massages on the beach
On the beach, white sand, beach cabanas, sun-loungers
Front of property - evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
The price is AU$576
includes taxes & fees
23 Jan - 24 Jan

Explore the area

Map
Blvd. Kukulkan, Manzana 52, Km 11.5, Zona Hotelera, Cancun, QROO, 77500
  • La Isla Shopping Mall
    ‪8 min walk‬
  • Cancun Interactive Aquarium
    ‪9 min walk‬
  • Isla Dorada
    ‪13 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

Suite (Sunset)

8.6 out of 10
Excellent
(40 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Ceiling fan
Blackout curtains
Private bathroom
  • 37 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Deluxe Room

8.2 out of 10
Very good
(76 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Ceiling fan
Blackout curtains
Private bathroom
  • 37 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Junior Room

8.0 out of 10
Very good
(6 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
  • 42 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Standard Room

8.4 out of 10
Very good
(48 reviews)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
  • 25 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

Superior Suite

8.2 out of 10
Very good
(25 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Ceiling fan
Blackout curtains
Private bathroom
  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Cancun

An all-inclusive stay in Cancun awaits you at Hotel NYX Cancun All Inclusive. Within just a 10-minute stroll, you'll find La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Highlights at this beachfront property include 4 restaurants, 2 outdoor swimming pools and 2 bars/lounges. .The restaurant, Deck, serves international cuisine and is open for lunch and dinner. At the property's own poolside bar, you can stop for a drink. Spend the day at the beach where you'll find cabanas, and enjoy the on-site gym and Hot tub. Additionally, you'll find free Wi-Fi in public areas, spa services and laundry facilities. Free buffet breakfast is available daily between 7 AM and 11 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 3.5-property class Zona Hotelera property include Cancun Convention Center and Iberostar Cancun Golf Course.

What's nearby

  • La Isla Shopping Mall - 8 min walk
  • Cancun Interactive Aquarium - 9 min walk
  • Forum Beach - 3 min drive
  • Cancun Convention Center - 3 min drive
  • Tortuga Beach - 9 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Duna Pool Bar - ‬12 min walk
  • ‪Andiamo - ‬7 min walk
  • ‪Los Chachalacos - ‬7 min walk
  • ‪Azulinda Cafe & Bar - ‬6 min walk

About this property

Hotel NYX Cancun All Inclusive

On beach with 2 outdoor pools, near La Isla Shopping Mall
Hotel NYX Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. Cool off in one of the 2 outdoor swimming pools at Hotel NYX Cancun All Inclusive, and enjoy amenities such as a hot tub and a fitness centre.

Free breakfast is served daily. There are 4 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

  • 195 guestrooms or units
  • 8 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Buffet breakfast (free)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
Hotel NYX Cancun All Inclusive offers 195 air-conditioned accommodations with a safe and a hairdryer. This Cancun property provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a shower and complimentary toiletries. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar

Restaurants on site

  • Bellavista
  • Chianti
  • Deck
  • Umami

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Gym
  • Shopping
  • Spa tub
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
The Chianti restaurant is only available to guests booked for a minimum of 3 nights, and the Umami restaurant is only available to guests booked for a minimum of 5 nights.
Some suites are located on upper floors, accessible only by stairs. Guests who may encounter issues with stairs should contact this property in advance to request a suite on a floor with lift service.

Renovations and closures

The property will be renovating from 1 April 2024 to 28 February 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Exterior
  • Hallway
  • Hot tub

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel NYX Cancun All Inclusive

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 35 (one-way), (up to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Nyx All Inclusive
Nyx Cancun All Inclusive
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Hotel Nyx Cancun All Inclusive All-inclusive property
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Frequently asked questions

What is the cancellation policy at Hotel NYX Cancun All Inclusive?

Hotel NYX Cancun All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel NYX Cancun All Inclusive?

As of 19 Jan 2025, prices found for a 1-night stay for 2 adults at Hotel NYX Cancun All Inclusive on 23 Jan 2025 start from AU$576.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel NYX Cancun All Inclusive?

Yep, Hotel NYX Cancun All Inclusive has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel NYX Cancun All Inclusive?

Yep, Hotel NYX Cancun All Inclusive is a short 19-minute walk from Hotel Zone Beaches. Fun beach activities include volleyball.

Is there a spa on site at Hotel NYX Cancun All Inclusive?

There's no onsite spa, but this property does offer services like beachside massages.

Does Hotel NYX Cancun All Inclusive have a pool?

Yep, and guests recommend it! Hotel NYX Cancun All Inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The property will be renovating one of the swimming pools from April 1 2024 until February 28 2025 (completion date subject to change).

What luxury perks are available at Hotel NYX Cancun All Inclusive?

Hotel NYX Cancun All Inclusive features 2 outdoor pools, 1 hot tub and 4 restaurants.

Does Hotel NYX Cancun All Inclusive serve breakfast?

Yeah, free buffet breakfast is on offer daily from 7 AM to 11 AM.

Is there a free airport shuttle available at Hotel NYX Cancun All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel NYX Cancun All Inclusive?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel NYX Cancun All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel NYX Cancun All Inclusive?

No, pets and service animals are not allowed.

Hotel NYX Cancun All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 665 out of 1135 reviews" "
Rating 8 - Good. 250 out of 1135 reviews" "
Rating 6 - Okay. 124 out of 1135 reviews" "
Rating 4 - Poor. 46 out of 1135 reviews" "
Rating 2 - Terrible. 50 out of 1135 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

KARA

Stayed 2 nights in Aug 2024

10/10 Excellent

Naira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Nafi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing relaxing week!
Stayed 6 nights in Oct 2024

6/10 Okay

Constantinos

Stayed 5 nights in Sep 2024

8/10 Good

Julissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a variety of food.
Stayed 3 nights in Oct 2024

8/10 Good

octavio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place, nice area, little noisy in the room becaue it was close to the street.
Stayed 7 nights in Sep 2024

10/10 Excellent

Elvira M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
This small resort was above our expectations. We spent 4 nights here and most of the reviews were spot on. The beach was immaculate. We were always able to find loungers. No seaweed at all! You can order food and drinks on the beach. The Deck-Never had a bad meal here. Quesadillas, wraps, guacamole and pico were our favorite. I'd caution against the burgers because we saw the meat sitting in the sun uncovered for about 20 min which is scary. Umami-the tepanyaki table is only included if you stay 5 nights, but the sushi bar and dining room doesn't require a long stay or a reservation. We had kimani rolls, shrimp fried rice, octopus and fried chicken. Octopus was rubbery but the others were superb. Teriyaki chicken was bland with no sauce. Chianti-Included with 3 nights and it is a must. The Lasagna was so meaty and flavorful. Veal costoletta was juicy. Breakfast buffet had minimal options but was still tasty. French toast was always fluffy. Omelets were typical. They had something like a fajita mix with meat peppers and onions as well as hot sandwiches as options too. They didn't have trays of bacon but had some available for omelets which was weird. Rooms-If you don't upgrade the room gives college dorm vibes. Small with just the basics. We upgraded to the master suite. Well worth it. The resort itself is old, but they are working on renovating it. Think old English cottage meets Santorini Greece. Quirky nooks and levels are kind of awkward but charming.
Stayed 4 nights in Oct 2024

10/10 Excellent

Ifrendely

Travelled with family and small children
Liked: Cleanliness, staff & service
Great location, friendly staff. Lot of stairs so it is difficult to walk around with baby stroller (steep ramps).
Stayed 6 nights in Oct 2024

10/10 Excellent

sharen shalonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Kimmiley

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 5 nights in Oct 2024

10/10 Excellent

Gamaliel

Liked: Cleanliness, staff & service, property conditions & facilities
Just great staff and great place
Stayed 3 nights in Oct 2024

6/10 Okay

Mark

Travelled with partner
Liked: Staff & service
Disliked: Amenities
I really wasn’t too fond of the resort…..no activities and no shows at night….. pool was small but food was great! There was only one pool….. ocean was perfection! That’s we stayed the whole time! N
Stayed 3 nights in Oct 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely diligent and always around! Food was great, waiters and bartenders were very attentive and did a wonderful job !
Stayed 6 nights in Oct 2024

10/10 Excellent

Keziah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

6/10 Okay

Alejandra

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
building looks old / food is not that good
Stayed 5 nights in Sep 2024

8/10 Good

Ronnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honesty is essential in these types of reviews. Peoples hard earned money(owners/guests) are heavily involved. So I will be as honest and forthcoming as possible. NYX is quite literally built like a fortress. She has too! Because of the tropical weather that is unpredictable..she is built to take a punch. I was impressed. Unfortunately, if you have poor walking issues..any movement is a challenge. Example..to go upstairs you need to go downstairs then upstairs again. If you have difficulties this may not be for your stay. The food was ranged from ok to pretty darn good. The service and hospitality were excellent. Presentation was lovely at every meal. Lovely staff. Very helpful and genuine smiles. Our room was neat and tidy. It actually stayed cool without any mechanical help. The location is on the strip. For a few pesos catch the bus and save some grief. They are fast and reliable 7 days a week. You are walking distance to the river walk. La Isla malls and aquarium. We had a terrific time to be honest. As mentioned, a more active lifestyle will have your knees thanking you. Lovely beach, roped off for safety. Overall, a fun time.
Stayed 5 nights in Oct 2024

10/10 Excellent

Carolyn

Travelled with partner
This is a beautiful property. The staff was wonderful and took great care of us from the moment we arrived. Make sure to visit Alberto and Raffael at the Magic Bar. Fantastic bartenders. Mateo in the Chianti restaurant was awesome. He even introduced us to the chef, Freddy who was equally personable and welcoming. There is a lot of attention to detail at this property. The lighted make up mirror in the bathroom was definitely appreciated. The beach is clean and beautiful. The pool staff had activities and trivia contests all day long. We even met a few new friends. We were offered a room upgrade for a small fee which we took advantage of and our balcony over looked the beach with stunning views of the water. We were offered a complimentary dinner at Tacos Villanos and it was delicious. The food as part of our all inclusive was Excellent. Which I did not expect. I will Say that there are several stone stair cases. I’m sure there were alternative routes but if stairs are a concern you should check with them. I will Be coming back. By far my favorite place in Cancun.
Stayed 3 nights in Oct 2024

10/10 Excellent

Angelita

Liked: Cleanliness, staff & service, property conditions & facilities
Wanna come back
Stayed 4 nights in Sep 2024

8/10 Good

Emily Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Sep 2024

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it.
Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The over all stay was nice, the staff were very friendly and attentive! The breakfast was really good, the lady who made the eggs, did a great job! The Italian and sushi restaurant had some tasty food but the buffet and lunch was only ok! The beach was lovely and was kept free from seaweed except for Sunday, which you are charged an extra $16 for environmental tax which the lady says cleans the beach! This extra charge was not mentioned on Hotels.com, it says all taxes are included! They bumped us up to a junior suit with a sea view, however they tried to charge us €50 to start and we refused! The room had no elevator as and was on the 4th floor. The room itself was very spacious, and the bed was very comfy, but it was Very out dated compared to the room we stayed in the last trip! The shower was also VERY dated! The AC was very noisy and they didnt change the bed sheets even though we had split something on them! The coffee machine was not great in the room and They also didn’t refill the coffee or give us clean cups every day. Two doors down there is an abandoned hotel that really is an eye sore on the beach.
Stayed 4 nights in Sep 2024

6/10 Okay

george

Travelled with partner
Advertisement of lobster.
Stayed 1 night in Oct 2024

10/10 Excellent

Josefina Arguel

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Staff are very friendly. The Dining team are also very friendly and always smiling.
Stayed 4 nights in Sep 2024

10/10 Excellent

Sergio

Stayed 6 nights in Aug 2024