Hyatt Ziva Cancun All Inclusive

4.5 star property
Luxury property on the beach, with 3 outdoor swimming pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hyatt Ziva Cancun All Inclusive

3 outdoor pools, pool loungers
Aerial view
Ocean View Double
8 restaurants, breakfast, lunch, dinner served; Asian cuisine
On the beach, snorkelling

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • All-inclusive
  • Pool
  • Gym
  • Spa
  • Bar
    Bar
  • Room service
    Room service

Explore the area

Map
Blvd. Kukulcan, Manzana 51, Lote 7, Cancun, QROO, 77500
  • Gaviota Azul Beach
    2 min walk
  • Cancun Convention Center
    7 min walk
  • UltraMar Ferry Terminal
    7 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    24 min drive

Room options

Club Ocean Front King

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Sofa bed - double
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Ocean View Double

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Sofa bed - double
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

Resort View King (with Sofa Bed)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Sofa bed - double
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Turquoize Ocean Front Master Double

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
Blackout curtains
  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Ocean View King (with Sofa Bed)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Sofa bed - double
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Ocean Front Corner Suite

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Sofa bed - double
  • 101 sq m
  • Sleeps 4
  • 1 King Bed

Turquoize Ocean Front Master King

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
Blackout curtains
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

Swim Up King (with Sofa Bed)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
Blackout curtains
Sofa bed
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Swim Up Double

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
Blackout curtains
Sofa bed
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

Turquoize Sky Ocean Front Master King

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
Blackout curtains
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

Turquoize Sky Ocean Front Master Double

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
Blackout curtains
  • 65 sq m
  • Sleeps 4
  • 2 Double Beds

Dolphin View Master King (with Sofa Bed)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Sofa bed - double
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Resort View Double

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Sofa bed - double
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

Ocean Front Pyramid Suite (with Sofa Bed)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Premium bedding
Blackout curtains
  • 122 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Ocean Front King (with Sofa Bed)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Sofa bed - double
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Ocean Front Double

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Sofa bed - double
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

Turquoize Sky Swim Up Ocean Front Master King

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
Blackout curtains
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

Dolphin View Master Double

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Sofa bed - double
  • 56 sq m
  • Sleeps 5
  • 2 Double Beds

Turquoize Sky Swim Up Ocean Front Master Double

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
Blackout curtains
  • 65 sq m
  • Sleeps 4
  • 2 Double Beds

Club Ocean Front Double

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Sofa bed - double
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Cancun

A luxury stay in Cancun awaits you at Hyatt Ziva Cancun All Inclusive. Within steps you'll find popular attractions like West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Gaviota Azul Beach. Highlights at this all-inclusive property include 8 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, body wraps and body scrubs along with access to the sauna and steam room. The restaurant, Moongate, serves Asian cuisine and is open for dinner. With 8 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach and enjoy the on-site free kids' club, 24-hour gym and outdoor tennis court. Other amenities include free Wi-Fi in public areas, a steam room and a children's swimming pool. There's also free valet parking, along with the convenience of an area shuttle. .Within a 15-minute walk of this 4.5-property class Zona Hotelera property, attractions include Cancun Convention Center and Forum Beach.

What's nearby

  • Gaviota Azul Beach - 2 min walk
  • Cancun Convention Center - 7 min walk
  • Forum Beach - 8 min walk
  • Caracol Beach - 9 min walk
  • Hotel Zone Beaches - 13 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 24 min drive

Restaurants

  • ‪Hooters - ‬7 min walk
  • ‪Mandala - ‬7 min walk
  • ‪Monkey Business - ‬6 min walk
  • ‪The Moongate - ‬1 min walk
  • ‪Krystal Cancún - ‬4 min walk

About this property

Hyatt Ziva Cancun All Inclusive

Luxury property on the beach, with 3 outdoor swimming pools
Hyatt Ziva Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hyatt Ziva Cancun All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and a steam room. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 8 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business centre and a meeting room are available. A children's pool, a 24-hour fitness centre, and a rooftop terrace are also featured at the luxury Hyatt Ziva Cancun All Inclusive. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

  • 547 guestrooms or units
  • 3 buildings
  • 8 dining venues
  • 8 bars or lounges
  • Built in 2015
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Beauty salon
  • ATM
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • 1 conference room
  • Bar by the pool
Hyatt Ziva Cancun All Inclusive offers 547 accommodations with free minibar items and espresso makers. Rooms open to balconies. Beds feature premium bedding. LED televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, dressing gowns, complimentary toiletries and hairdryers. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 19 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 8 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • El Mercado
  • La Bastille
  • Lorenzo's
  • Moongate
  • Tradewinds

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 19 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Ziva Cancun All Inclusive
Hyatt Ziva Cancun
Hyatt Ziva Cancun All Inclusive All-inclusive property
Hyatt Ziva
Hyatt Ziva Cancun
Hyatt Ziva Cancun All Inclusive Cancun
Hyatt Ziva Cancun All Inclusive All-inclusive property
Hyatt Ziva Cancun All Inclusive All-inclusive property Cancun

Frequently asked questions

What is the cancellation policy at Hyatt Ziva Cancun All Inclusive?

Hyatt Ziva Cancun All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Ziva Cancun All Inclusive?

As of 4 Nov 2024, prices found for a 1-night stay for 2 adults at Hyatt Ziva Cancun All Inclusive on 5 Nov 2024 start from AU$751.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Ziva Cancun All Inclusive?

Yep, Hyatt Ziva Cancun All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Hyatt Ziva Cancun All Inclusive?

Yep, Hyatt Ziva Cancun All Inclusive is a short 2-minute walk from Gaviota Azul Beach. Fun beach activities include snorkelling.

Is there a spa on site at Hyatt Ziva Cancun All Inclusive?

Yep, there is an onsite spa at Hyatt Ziva Cancun All Inclusive. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Hyatt Ziva Cancun All Inclusive have a pool?

Yep, and guests love it! Hyatt Ziva Cancun All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Hyatt Ziva Cancun All Inclusive?

Hyatt Ziva Cancun All Inclusive features 3 outdoor pools, a full-service spa and 8 restaurants. All guestrooms come with premium bedding, 24-hour room service and free minibar items.

What makes Hyatt Ziva Cancun All Inclusive a romantic place to stay?

Couples spa treatments and 24-hour room service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Hyatt Ziva Cancun All Inclusive.

Is Hyatt Ziva Cancun All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free extra beds in the guestrooms, it's no surprise that Hyatt Ziva Cancun All Inclusive is a hit with families.

Is there a free airport shuttle available at Hyatt Ziva Cancun All Inclusive?

No, Hyatt Ziva Cancun All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Ziva Cancun All Inclusive?

Yep, they've got a poolside bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Ziva Cancun All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hyatt Ziva Cancun All Inclusive?

No, only service animals are allowed.

Hyatt Ziva Cancun All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1509 out of 1895 reviews" "
Rating 8 - Good. 221 out of 1895 reviews" "
Rating 6 - Okay. 55 out of 1895 reviews" "
Rating 4 - Poor. 39 out of 1895 reviews" "
Rating 2 - Terrible. 71 out of 1895 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sameh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an amazing Stay and great Hotel Staff.
Stayed 4 nights in Aug 2024

6/10 Okay

Mayla

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great Facility but Concierge staff is 2/10 not helpful
Stayed 3 nights in Aug 2024

10/10 Excellent

Joseph Claude Edouard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a go to Hotel to visit!
Stayed 4 nights in Jan 2024

10/10 Excellent

Jeffrey Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. They fulfilled all of our requests. Great food. Location had a variety of dining choices. Great beaches and pools. Beaches were clean and had wonderful views.
Stayed 4 nights in Jul 2024

6/10 Okay

Demeil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The food was just ok. The pool was way too hot. They try to upsell you on everything,
Stayed 1 night in Jul 2024

10/10 Excellent

Ahmad

Stayed 2 nights in Jul 2024

10/10 Excellent

Rober Elias

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at Ziva five days The hotel was very safe. They have a lot of good entertainment very clean Hotel All restaurants very good food excellent service Specially the French restaurant The manager, Omar and the waiter Mario they treated us as a queen above our expectation definitely we will revisit again
Stayed 4 nights in Jul 2024

10/10 Excellent

Sawson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all extremely attentive! Welcoming, it made our stay very comfortable and relaxing. We had at great time. We look forward to going back.
Stayed 6 nights in Jul 2024

10/10 Excellent

Joshua A

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service was amazing
Stayed 4 nights in Jul 2024

10/10 Excellent

Vy

Stayed 4 nights in Jul 2024

10/10 Excellent

IRMA A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience!!!
Stayed 6 nights in Jul 2024

10/10 Excellent

Frank, Great Neck

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful beach
Stayed 3 nights in Jul 2024

10/10 Excellent

Ruben A

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort highly recommend!
Stayed 3 nights in Jul 2024

10/10 Excellent

Patricia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding staff services, good food choices, clean overall an excellent resort.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mohamed

Stayed 6 nights in Jul 2024

10/10 Excellent

Shallene Preet Kaur

Stayed 4 nights in Jul 2024

10/10 Excellent

Christopher

Stayed 4 nights in Jul 2024

8/10 Good

raymon

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Jul 2024

10/10 Excellent

Mai

Stayed 5 nights in Jul 2024

10/10 Excellent

Julie Elisa

Liked: Cleanliness, staff & service, property conditions & facilities
It was very beautiful and clean. Can’t wait to go again!
Stayed 4 nights in Jul 2024

10/10 Excellent

JoAnna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly resort
Stayed 6 nights in Jul 2024

10/10 Excellent

Jennifer Renee

Stayed 4 nights in Jul 2024

10/10 Excellent

Marjan

Travelled with family
Liked: Cleanliness, staff & service
I really enjoyed my trip. Food are awesome specially the Italian restaurant. Staff are very nice and caring. Love Hyatt Ziva in general.
Stayed 4 nights in Jul 2024

8/10 Good

Ravivaraman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

calloway

Liked: Cleanliness, staff & service, property conditions & facilities
Great olace
Stayed 5 nights in Jun 2024