Iberostar Selection Cancún - All Inclusive

4.5 star property
Luxury resort on the beach, with 9 outdoor pools

Photo gallery for Iberostar Selection Cancún - All Inclusive

9 outdoor pools, pool umbrellas, pool loungers
Free minibar, in-room safe, desk, laptop workspace
Aerial view
32-inch LCD TV with cable channels, TV
9 outdoor pools, pool umbrellas, pool loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub

Explore the area

Map
Boulevard Kukulcan, Km. 17, Cancun, QROO, 77500
  • Marlin Beach
    ‪5 min walk‬
  • Cancun Interactive Aquarium
    ‪12 min walk‬
  • La Isla Shopping Mall
    ‪12 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪19 min drive‬

Room options

Premium Room, Partial Ocean View (Accessible)

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout curtains
Shower/bath combination
Bathrobes
Hairdryer
Private bathroom
  • 37 sq m
  • Partial ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Premium Room, Partial Ocean View

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout curtains
Shower/bath combination
Bathrobes
Hairdryer
Private bathroom
  • 37 sq m
  • Partial ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Premium Room (Promo)

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout curtains
Shower/bath combination
Bathrobes
Hairdryer
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Villa, Oceanfront

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
Bathrobes
  • 58 sq m
  • Ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Standard Suite, Ocean View

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
Bathrobes
  • 37 sq m
  • Ocean view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room, Balcony, Ocean View

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Shower/bath combination
Bathrobes
Hairdryer
  • 37 sq m
  • Ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Villa, Oceanfront (Swim Out)

Highlights

Furnished balcony
Private pool
Air conditioning
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
  • 59 sq m
  • Ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Villa, Poolside

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
Bathrobes
  • 58 sq m
  • Sleeps 1
  • 1 King Bed

Last room available

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout curtains
Shower/bath combination
Bathrobes
Hairdryer
Private bathroom
  • 37 sq m
  • Sleeps 1
  • 1 King Bed OR 1 Double Bed

Premium Room, Ocean View

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout curtains
Shower/bath combination
Bathrobes
Hairdryer
Private bathroom
  • 37 sq m
  • Ocean view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Master)

Highlights

Air conditioning
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
Bathrobes
Hairdryer
  • 137 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Premium Room (Promo)

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout curtains
Shower/bath combination
Bathrobes
Hairdryer
Private bathroom
  • 37 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (Master)

Highlights

Air conditioning
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
Bathrobes
Hairdryer
  • 137 sq m
  • Sea view
  • Sleeps 1
  • 1 King Bed

Suite, Oceanfront

Highlights

Air conditioning
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
Bathrobes
Hairdryer
  • 89 sq m
  • Ocean view
  • Sleeps 1
  • 1 King Bed

Suite, Oceanfront

Highlights

Air conditioning
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
Bathrobes
Hairdryer
  • 89 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Standard Suite, Ocean View

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
Bathrobes
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Villa, Oceanfront

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
Bathrobes
  • 58 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Premium Room, Partial Ocean View

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout curtains
Shower/bath combination
Bathrobes
Hairdryer
Private bathroom
  • 37 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Premium Room, Ocean View

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout curtains
Shower/bath combination
Bathrobes
Hairdryer
Private bathroom
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Last room available

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout curtains
Shower/bath combination
Bathrobes
Hairdryer
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

Villa, Poolside

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
Bathrobes
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

Villa, Oceanfront (Swim Out)

Highlights

Furnished balcony
Private pool
Air conditioning
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
  • 58 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Premium Room, Balcony, Ocean View

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Shower/bath combination
Bathrobes
Hairdryer
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Premium Room, Partial Ocean View (Accessible)

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout curtains
Shower/bath combination
Bathrobes
Hairdryer
Private bathroom
  • 37 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room Premium With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

Villa With View

  • Sleeps 4
  • 2 Double Beds

Quadruple Room Premium With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Handicapped Room With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Quadruple Room Premium With Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Suite With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Double Room Premium With Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

Quadruple Room Premium With Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Villa With View

  • Sleeps 4
  • 2 Double Beds

Villa With View

  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Handicapped Room With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Double Room Premium With Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

Villa With View

  • Sleeps 4
  • 2 Double Beds

Suite Master With Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

Villa With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Suite With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Suite With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Villa

  • Sleeps 4
  • 2 Double Beds

Suite With View

  • Sleeps 4
  • 2 Double Beds

You may also like

About the area

Cancun

A luxury stay in Cancun awaits you at Iberostar Selection Cancún - All Inclusive. Within just a 15-minute stroll, you'll find popular places like La Isla Shopping Mall and Hotel Zone Beaches. Highlights at this all-inclusive resort include 5 restaurants, 9 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and hydrotherapy. The buffet restaurant, El Maguey Restaurant, serves Mexican cuisine. With 5 lounge bars and a beach bar to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find sunloungers, and enjoy the 2 hot tubs and golf course. 108996 square feet (10126 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find a free water park, free Wi-Fi in public areas and a gym. There's also free valet parking, along with the convenience of an airport shuttle. .This 4.5-property class Zona Hotelera resort is 5 km (3.1 mi) from Delfines Beach and 3.6 km (2.2 mi) from Iberostar Cancun Golf Course.

What's nearby

  • Kukulcan Plaza Shopping Mall - 1 min walk - 0.0 km
  • Marlin Beach - 5 min walk - 0.5 km
  • Cancun Interactive Aquarium - 12 min walk - 1.1 km
  • La Isla Shopping Mall - 12 min walk - 1.1 km
  • Aquaworld - 3 min drive - 2.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 19 min drive

Restaurants

  • ‪La Veranda - ‬6 min walk
  • ‪El Fish Fritanga - ‬5 min walk
  • ‪Ilios Restaurant - ‬8 min walk
  • ‪mb Restaurant - ‬9 min walk
  • ‪Taboo Cancun - ‬13 min walk

About this property

Iberostar Selection Cancún - All Inclusive

Luxury resort on the beach, with 9 outdoor pools
Iberostar Selection Cancún - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Summer fun is a breeze at Iberostar Selection Cancún - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 9 outdoor swimming pools and enjoy a treatment at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive resort also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking and valet parking are free.

This 4.5-star Cancun resort is smoke free.

  • 1 building
  • 426 guestrooms or units
  • 9 levels
  • 5 dining venues
  • 5 bars or lounges
  • Conference rooms
  • 108996 sq ft of conference space
  • 10126 sq. m of conference space
  • Built in 1992
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Iberostar Selection Cancún - All Inclusive offers 426 air-conditioned accommodations with free minibar items and a safe. 32-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Cancun resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • American Bistro
  • El Laguito
  • El Maguey Restaurant
  • La Horma
  • Naga Hibachi

Things to do

  • 18-hole golf course
  • 2 hot tubs
  • 9 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf
  • Golf clubhouse
  • Golf clubs/equipment
  • Gym
  • Optional golf privileges
  • Outdoor tennis court
  • Playground
  • Pro golf shop
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 9 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 108,996 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 25 years old. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses eco-friendly cleaning products. The property is professionally cleaned. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

All Inclusive Iberostar
All Inclusive Iberostar Cancun
Cancun All Inclusive Iberostar
Cancun Iberostar
Cancun Iberostar All Inclusive
Iberostar All Inclusive Cancun
Iberostar Cancun
Iberostar Cancun All Inclusive
Hilton Cancun Resort
Hilton Golf Spa Resort Cancun
Iberostar Cancun Hotel Cancun
Iberostar Cancun All Inclusive All-inclusive property
Iberostar All Inclusive All-inclusive property
Iberostar All Inclusive
Iberostar Selection Cancun All Inclusive All-inclusive property
Iberostar Selection All Inclusive All-inclusive property
Iberostar Selection All Inclusive
All-inclusive property Iberostar Selection Cancun All Inclusive
Iberostar Selection Cancun All Inclusive Cancun
Iberostar Cancun All Inclusive
Iberostar Selection Inclusive

Frequently asked questions

What is the cancellation policy at Iberostar Selection Cancún - All Inclusive?

Iberostar Selection Cancún - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Iberostar Selection Cancún - All Inclusive?

Yep, Iberostar Selection Cancún - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Iberostar Selection Cancún - All Inclusive?

Yep, Iberostar Selection Cancún - All Inclusive is a short 6-minute walk from Hotel Zone Beaches. Fun beach activities include volleyball.

Is there a spa on site at Iberostar Selection Cancún - All Inclusive?

Yep, there is an onsite spa at Iberostar Selection Cancún - All Inclusive. It has 2 hot tubs and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Iberostar Selection Cancún - All Inclusive have a pool?

Yep, and guests love it! Iberostar Selection Cancún - All Inclusive has 9 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Iberostar Selection Cancún - All Inclusive have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at Iberostar Selection Cancún - All Inclusive?

Iberostar Selection Cancún - All Inclusive features a private beach, 9 outdoor pools and 2 hot tubs.

Is Iberostar Selection Cancún - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Iberostar Selection Cancún - All Inclusive is a hit with families.

Is there a free airport shuttle available at Iberostar Selection Cancún - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Iberostar Selection Cancún - All Inclusive?

Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Iberostar Selection Cancún - All Inclusive?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Iberostar Selection Cancún - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Iberostar Selection Cancún - All Inclusive?

Yep, Iberostar Selection Cancún - All Inclusive has an 18-hole golf course. Golf clubs, a clubhouse and a golf pro shop are available.

Iberostar Selection Cancún - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 604 out of 1318 reviews
Rating 8 - Good. 339 out of 1318 reviews
Rating 6 - Okay. 171 out of 1318 reviews
Rating 4 - Poor. 100 out of 1318 reviews
Rating 2 - Terrible. 104 out of 1318 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ete

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was just perfect!
Stayed 3 nights in Dec 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just back from spending Christmas at the Iberostar Cancun. I have not one negative thing to say about this resort. Our room was kept spotless by housekeeping, the coffee is great, big pool, gorgeous beach, though the sea was a little rough when we were there, good food, good drinks, especially in the lobby bar, and smiling faces of the staff everywhere you look! I have never seen a spread like Chef Daniel and his culinary team put on for XMas eve, even at a Four Seasons - so much delicious seafood! And on XMas day, Chef Fernando made the best paella I have eaten in my life by the pool, and Santa arrived by helicopter, which was super cool! We arranged our airport transfers through the hotel, with W2M, and it was all very smooth and easy. Big shout out to Lili by the pool, so attentive and friendly. And the biggest shout-out to Jose in Customer Service. This guy is a star, so helpful, and smiling and friendly. Go Jose go, you are going to have a great career as a hotelier!
Stayed 7 nights in Dec 2024

8/10 Good

Monalisa

Stayed 4 nights in Nov 2024

10/10 Excellent

Leon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a family vacation
This was an amazing experience. If you have children and there's an iberostar available, don't even consider anything else. The kid's club is unparalleled and the amenities for the children are the best. I also greatly enjoyed this spa, which is very reasonably priced. Marisol and the staff of the buffet went out of their way to make sure we were satisfied.
Stayed 5 nights in Dec 2024

2/10 Terrible

Chanel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Alireza, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great reaort to stay at and enjoy vacations near the beach. With private access to the beach, multiple pools, drinks and eats at your finger tips, you really don't wnat anything more! The ataff are super friendly and professional. They don't expect tipping at all but will gladly accept that if you leave it. The area is cleaned continuously and most places are neat. The only downside in my opinion are the public washrooms around the resort that are not maintained in a clean condition at all times.
Stayed 3 nights in Dec 2024

6/10 Okay

Sieglinde, Natick

Liked: Cleanliness, staff & service
Stayed 6 nights in Dec 2024

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adtian and Francesco made the daily entertainment! Super friendly and wanting everyone involved! Luis at the steakhouse was so funny as well Christmas Eve buffet was to die for
Stayed 5 nights in Dec 2024

10/10 Excellent

Jonathan

Stayed 8 nights in Dec 2024

8/10 Good

Alexander

Stayed 6 nights in Dec 2024

6/10 Okay

Stefanie

Stayed 4 nights in Dec 2024

8/10 Good

Haley

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good experience with the rooms being cleaned regularly and many attentive staff members. However our check in process was very slow due to a technology issue and we had booked this trip over 6 months in advance for 2 rooms and had to be on different floors. Also this was more of an Expedia problem but our flight was moved to the following day and we lost a day at the resort and did not receive a refund.
Stayed 4 nights in Dec 2024

10/10 Excellent

doline

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great we will definitely go back to Iberostar
Stayed 4 nights in Dec 2024

4/10 Poor

XIAOQIU

Stayed 9 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Great stay, great people but had multiple issues with A/C not cooling enough, had them come out multiple times and they could not get it to cool down past 80 degrees F. Plus, I booked a king size bed and was given a double bed room, was told to stay in that room a night or two and then could be moved later. When traveling with a pregnant wife and 2 year old the last thing I want to do is be moving around so decided to stay in that room.
Stayed 4 nights in Dec 2024

8/10 Good

Francisco

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Petra Charlotte Ruth, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities
Second time at this resort. Friendly staff, great variety of food and of course the fabulous beach.
Stayed 8 nights in Oct 2024

10/10 Excellent

Luis M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Love their pools and easy access to beach area.
Stayed 6 nights in Nov 2024

10/10 Excellent

Madhur

Stayed 3 nights in Nov 2024

8/10 Good

Luca Del

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
mostly all was good. we were unfortunate to experience bad weather to fully enjoy the resort, however the staff/maintenance could have at least warmed up the pool and have working hot tubs. they were freezing, we just stayed in our room on a windy cloudy day. property is nice too walk around, the staff was also nice and professional. the room was great. the bed the shower and views were amazing. also very clean property. food slightly below average. they need to take the Mexican restaurant seriously. the hibachi was fun. some staff members tried to sell drugs which was disappointing and possibly unsafe. I would choose this resort again though.
Stayed 6 nights in Dec 2024

10/10 Excellent

Michel st

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Service was outstanding. The whole staff is eager to help
Stayed 6 nights in Dec 2024

6/10 Okay

Min, Burnaby

Stayed 9 nights in Nov 2024

10/10 Excellent

Laura, Great Falls

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was all very friendly and attentive. We enjoyed all the food, however we did not try the American Bistro. They are doing updates on the rooms. We had an ocean view with the balcony and enjoyed sitting there relaxing. You do want to get a lounger early, as they fill up fast. We spent most of our time on the beach.
Stayed 5 nights in Nov 2024

10/10 Excellent

José David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is the best hotel resort I've been
Stayed 4 nights in Nov 2024

10/10 Excellent

Sathiyanand

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a great experience with wonderful amenities & service.
Stayed 4 nights in Nov 2024