Occidental Tucancún All Inclusive

3.5 star property
On beach with 3 outdoor pools for sandy fun near Luxury Avenue Shopping Mall
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Occidental Tucancún All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
Indoor wedding
On the beach, white sand, sun-loungers, beach umbrellas
3 outdoor pools, pool umbrellas, pool loungers
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • All-inclusive
  • Bar
  • Room service
  • Breakfast included
  • Pool
  • Housekeeping
The price is AU$398
includes taxes & fees
13 Jan - 14 Jan 2025

Explore the area

Map
Avda. Kukulcan, km. 13,5. Lote 24, Cancun, QROO, 77500
  • Kukulcan Plaza Shopping Mall
    1 min walk
  • Luxury Avenue Shopping Mall
    3 min walk
  • Marlin Beach
    5 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    20 min drive

Room options

Double Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Hairdryer
Private bathroom
Coffee/tea maker
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Double Room, Sea View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Hairdryer
Private bathroom
Coffee/tea maker
  • 35 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Premium Suite, Oceanfront (Level)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
Free minibar items
LCD TV
Separate bedroom
  • 80.3 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Family Room, Oceanfront (Premium Level)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
Free minibar items
LCD TV
Bathrobes
  • 128.8 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

Premium Room, Sea View (Level)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Bathrobes
Private bathroom
Hairdryer
  • 35 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Similar properties

About the area

Cancun

An all-inclusive stay in Cancun awaits you at Occidental Tucancún All Inclusive. You'll be within steps of Luxury Avenue Shopping Mall and within a short 5-minute stroll of Marlin Beach. Highlights at this beachfront property include 4 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at zenserenz can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The restaurant, México Lindo, serves Mexican cuisine. With 3 poolside bars and 2 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. Plus you'll find free Wi-Fi in public areas, an outdoor tennis court and a children's swimming pool. Free buffet breakfast is available daily between 7:00 AM and noon. There's also free self parking, along with the convenience of car rentals on site. .Places within a 30-minute walk of this 3.5-property class Zona Hotelera property include La Isla Shopping Mall and Aquaworld.

What's nearby

  • Marlin Beach - 5 min walk
  • Cancun Interactive Aquarium - 14 min walk
  • La Isla Shopping Mall - 14 min walk
  • Aquaworld - 3 min drive
  • Delfines Beach - 7 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive

Restaurants

  • ‪La Veranda - ‬7 min walk
  • ‪El Fish Fritanga - ‬8 min walk
  • ‪Ilios Restaurant - ‬9 min walk
  • ‪mb Restaurant - ‬10 min walk
  • ‪Taboo Cancun - ‬2 min drive

About this property

Occidental Tucancún All Inclusive

On beach with 3 outdoor pools for sandy fun near Luxury Avenue Shopping Mall
Occidental Tucancún All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Occidental Tucancún All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 4 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 2 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking is free.

This 3.5-star Cancun property is smoke free.

  • 339 guestrooms or units
  • 7 levels
  • 4 dining venues
  • 3 bars by the pool
  • 2 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • 1 conference room
  • Swim-up bar
Occidental Tucancún All Inclusive offers 339 air-conditioned accommodations with free minibar items and a safe. LCD televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa, zenserenz. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 3 poolside bars
  • 4 restaurants
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Mirador
  • La Claraboya
  • La Trattoria
  • México Lindo

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Library
  • Outdoor tennis court
  • Playground
  • Shopping

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Pool gate
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Tucancún All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo Tucancun Beach
Occidental Tucancún All Inclusive Cancun
Tucancun Beach All Inclusive
Tucancun Beach Barcelo
Barcelo Hotel Tucancun Beach
Barcelo Tucancun Beach Hotel
Barcelo Tucancun Beach Resort
Cancun Barcelo
Tucancun Hotel
Occidental Tucancún Cancun
Occidental Tucancún
Occidental Tucancún All Inclusive All-inclusive property Cancun
Occidental Tucancún All Inclusive All-inclusive property
Barcelo Tucancun Beach All Inclusive
Occintal Tucancún Inclusive i
Occidental Tucancún All Inclusive Cancun
Occidental Tucancún All Inclusive All-inclusive property
Occidental Tucancún All Inclusive All-inclusive property Cancun

Frequently asked questions

What is the cancellation policy at Occidental Tucancún All Inclusive?

Occidental Tucancún All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Occidental Tucancún All Inclusive?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Occidental Tucancún All Inclusive on 13 Jan 2025 start from AU$391.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Occidental Tucancún All Inclusive?

Yep, Occidental Tucancún All Inclusive has a free self car park.

Are there any beaches close to Occidental Tucancún All Inclusive?

Yep, Occidental Tucancún All Inclusive is a short 5-minute walk from Hotel Zone Beaches. Fun beach activities include volleyball.

Is there a spa on site at Occidental Tucancún All Inclusive?

Yep, zenserenz is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Occidental Tucancún All Inclusive have a pool?

Yep, and guests recommend it! Occidental Tucancún All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Occidental Tucancún All Inclusive?

Occidental Tucancún All Inclusive features 3 poolside bars, 3 outdoor pools and a full-service spa. All guestrooms come with 24-hour room service and free minibar items.

Is Occidental Tucancún All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Occidental Tucancún All Inclusive is a hit with families.

Does Occidental Tucancún All Inclusive serve breakfast?

You bet, free buffet breakfast is on offer daily from 7:00 AM to noon.

Is there a free airport shuttle available at Occidental Tucancún All Inclusive?

No, Occidental Tucancún All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Occidental Tucancún All Inclusive?

Relax with a coldie at the 3 poolside bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves Mexican cuisine.

What time are check-in & check-out at Occidental Tucancún All Inclusive?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Occidental Tucancún All Inclusive?

No, pets and service animals are not allowed.

Occidental Tucancún All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 521 out of 1382 reviews" "
Rating 8 - Good. 349 out of 1382 reviews" "
Rating 6 - Okay. 261 out of 1382 reviews" "
Rating 4 - Poor. 115 out of 1382 reviews" "
Rating 2 - Terrible. 136 out of 1382 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jose Angel

Liked: Cleanliness, staff & service, property conditions & facilities
First time going to Cancun and this hotel really made me feel like a millionaire. People are so well caring and respectful. Can’t realists nothing bad about this place. Everyone made my time here great
Stayed 4 nights in Sep 2024

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Esteban

Stayed 5 nights in Sep 2024

10/10 Excellent

Ricardo, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Ricardo

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

8/10 Good

Seon-ok

Overall, I was happy staying at Occidental Tucancún. The staff are great. The food was eatable but nothing special. It could be better.
Stayed 11 nights in Aug 2024

6/10 Okay

Jeffery

Travelled with group
Liked: Cleanliness
The pools great the food was cold took 4calls to get washcloths the Michal Jackson show was great the staff was very nice. I have never stayed at a resort that did not leave washcloths in the rooms. The couple that I traveled with had the same problem in there room.
Stayed 7 nights in Sep 2024

8/10 Good

Marbella Cruz

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
The resort was beautiful. I do feel like there were a lot of locals and the drinks were good not great. I loved the sea view and the room came with some damages, but the cleaning service did an amazing job.
Stayed 5 nights in Aug 2024

6/10 Okay

Maria

Average
Stayed 4 nights in Sep 2024

10/10 Excellent

Adelfo

Stayed 5 nights in Aug 2024

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, property conditions & facilities
The night entertainment was good but only for an hour. It could've been a little bit longer.
Stayed 7 nights in Aug 2024

6/10 Okay

Alina

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property rooms need some serious update. We stayed in 5038, the mattress and blanket smelled like urine (not the sheets they were changed every day with EXCELLENT cleaning personnel). The patio door was very difficult to open, the balcony curtain lining was covered in black mold, walls have mold too and needed to be repainted a long time ago. The sink outside bathroom was clogged and the faucet was lose. The bathroom was moldy too with black spots all over walls and ceiling. Safe worked great. Air conditioning was working great. Fridge was always restocked, but for some reason on second day stopped cooling. The lobby was ok, bars were great very attentive bar tenders, food tasted good, but not a big variety but tasted good and no one got sick.
Stayed 3 nights in Aug 2024

10/10 Excellent

magali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Van

Liked: Staff & service
For the price, it is an okay place. I would probably not Go back to it. Overall, the staff are friendly and welcoming.
Stayed 4 nights in Aug 2024

10/10 Excellent

Allan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time staying here. The Staff was great. The hotel rooms are not the newest but we didn't hangout in the room much. The food is average but there are places to eat in walking distance. The view from the hotel to the beach is amazing.
Stayed 5 nights in Aug 2024

6/10 Okay

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service
Rooms need to be remodeled and food quality needs improvements.
Stayed 2 nights in Aug 2024

6/10 Okay

Vanessa

Liked: Cleanliness
Stayed 5 nights in Aug 2024

10/10 Excellent

Emmanuel, scarborough

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were amazing! They made our stay memorable! Thank you so much for being the greatest host and our family had the loveliest time!
Stayed 6 nights in Aug 2024

8/10 Good

Agata Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 7 nights in Jun 2024

6/10 Okay

Alex

Travelled with family
The interior common areas were outdated and had noticeably worn-out furniture. The nightly show was just okay at best. At night, the main bar only had one bartender so it was hard to get a drink. The pools were okay and the pool bar drinks were good. The beach and the proximity to things is the reason to stay at this resort. The buffets offered exactly the same choices everyday and they always had an excuse for not getting you a table at one of the three actual restaurants. I guess overall you get what you pay for.
Stayed 6 nights in Aug 2024

8/10 Good

Ana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great. They had a 24/7 snack bar with great grab and go food. At buffet & Italian restaurant, Some of the food was great, some was average. What I didn’t like was that, We were a party of 6 adults 1 child & we were not able to be seated together at every meal even though there were empty tables. It was a family trip, so we would have loved to share meals together.
Stayed 5 nights in Aug 2024

4/10 Poor

Luiz, Linden

Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the location
Stayed 4 nights in Aug 2024

8/10 Good

Maria R

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff very kind, super clean location. Easy check in and out. After check out we keep our privileges of having drinks and food while we waited for our airport transportation. One of the elevators didn’t work the entire time we stayed. En general good place to stay, very well located (in front of a Soriana, a hospital and a shopping Mall) and the night shows very likable!
Stayed 3 nights in Aug 2024

2/10 Terrible

mehul

Stayed 6 nights in Jul 2024