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Real Inn Cancún

4.0 star property
Lakefront hotel with health club and 24-hour front desk

Photo gallery for Real Inn Cancún

Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Lobby
Lobby sitting area
Master Suite Vista a la Laguna
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
The current price is AU$138
includes taxes & fees
12 Apr - 13 Apr

Explore the area

Map
Km 5.5 Boulevard Kukulkán, Zona Hotelera, Cancun, QROO, 77500
  • Langosta Beach
    ‪3 min walk‬
  • Tortuga Beach
    ‪12 min walk‬
  • La Isla Shopping Mall
    ‪8 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

Room options

View all photos for Ejecutiva Matrimonial Vista a la Laguna

Ejecutiva Matrimonial Vista a la Laguna

Ejecutiva Matrimonial Vista a la Laguna

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Rainfall showerhead
Private bathroom
Hairdryer
Free bottled water
  • 20 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

View all photos for Master Suite Vista a la Laguna

Master Suite Vista a la Laguna

Master Suite Vista a la Laguna

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
  • 45 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Dos Camas Vista al Boulevard

Deluxe Dos Camas Vista al Boulevard

Deluxe Dos Camas Vista al Boulevard

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Dos Camas Vista a la Laguna

Deluxe Dos Camas Vista a la Laguna

Deluxe Dos Camas Vista a la Laguna

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
  • 32 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Vista a la Laguna

Junior Suite Vista a la Laguna

Junior Suite Vista a la Laguna

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
Bathrobes
  • 45 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Vista al Boulevard

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite Vista al Boulevard

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Vista a la Laguna

Deluxe King Vista a la Laguna

Deluxe King Vista a la Laguna

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
  • 32 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Ejecutiva Matrimonial Vista al Boulevard

Premium bedding, in-room safe, desk, blackout curtains

Ejecutiva Matrimonial Vista al Boulevard

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe King Vista al Boulevard

Deluxe King Vista al Boulevard

Deluxe King Vista al Boulevard

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Rainfall showerhead
Private bathroom
Hairdryer
Free bottled water
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Cancun

At Real Inn Cancún you'll be within just a 5-minute stroll of Langosta Beach and within 15 minutes of Tortuga Beach. Highlights at this eco-friendly hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Stock Cafe, serves international cuisine and is open for breakfast, lunch and dinner. Pool Bar is the hotel's own bar. Enjoy the gym and pool loungers. Business travelers can take advantage of 3 meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily between 6 AM and 11 AM. .With a stay at this 4-property class Zona Hotelera hotel, you'll be 1.5 km (1 mi) from Teatro de Cancún and 3.8 km (2.4 mi) from UltraMar Ferry Terminal.

What's nearby

  • Langosta Beach - 3 min walk - 0.3 km
  • Tortuga Beach - 12 min walk - 1.1 km
  • Puerto Cancun Marina Town Center - 4 min drive - 4.5 km
  • Cancun Convention Center - 5 min drive - 4.4 km
  • La Isla Shopping Mall - 8 min drive - 7.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 28 min drive

Restaurants

  • ‪Breakfast - ‬5 min walk
  • ‪Venecia - ‬7 min walk
  • ‪Las Olas - ‬8 min walk
  • ‪RIU Caribe Pizzeria - ‬5 min walk
  • ‪Swim-up Bar - ‬4 min walk

About this property

Real Inn Cancún

Lakefront hotel with health club and 24-hour front desk
Real Inn Cancún offers its guests an outdoor pool and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 3 meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Real Inn Cancún. Free self parking is available.

This 4-star Cancun hotel is smoke free.

  • 1 building
  • 160 guestrooms or units
  • 6 levels
  • Built in 2014
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Real Inn Cancún offers 160 accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Cancun hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

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  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 2,494 reviews
The price is AU$197
includes taxes & fees
28 Apr - 29 Apr
Residence Inn by Marriott Cancun Hotel Zone

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6 AM to 11 AM for a fee: MXN 290 for adults and MXN 140 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kiosko
  • Lobby Bar
  • Pool Bar
  • Stock Cafe

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Real Inn Cancún

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 290 for adults and from MXN 140 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Real Inn Cancún Camino Real Cancun
Real Inn Cancún Camino Real
Real Cancún Camino Real Cancun
Real Cancún Camino Real
Real Inn Cancún Cancun
Real Cancún Cancun
Real Cancún
Real Inn Cancún by Camino Real
Real Inn Cancún Hotel Cancun
Real Inn Cancún Hotel

Frequently asked questions

What is the cancellation policy at Real Inn Cancún?

Real Inn Cancún offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Real Inn Cancún?

As of 4 Apr 2025, prices found for a 1-night stay for 2 adults at Real Inn Cancún on 12 Apr 2025 start from AU$137.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Real Inn Cancún?

Yep, Real Inn Cancún has a free self car park.

Are there any beaches close to Real Inn Cancún?

Yep, Real Inn Cancún is a short 3-minute walk from Langosta Beach.

Does Real Inn Cancún have a pool?

Yep, and guests love it! Real Inn Cancún has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 8:00 PM.

What makes Real Inn Cancún a romantic place to stay?

Poolside dining and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Real Inn Cancún.

Does Real Inn Cancún serve breakfast?

Yeah, full brekkie is on offer daily from 6 AM to 11 AM.

Is there a free airport shuttle available at Real Inn Cancún?

No, Real Inn Cancún does not offer an airport shuttle service.

Is there a bar or restaurant at Real Inn Cancún?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Real Inn Cancún?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Real Inn Cancún?

No, pets and service animals are not allowed.

Real Inn Cancún Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 411 out of 1007 reviews
Rating 8 - Good. 237 out of 1007 reviews
Rating 6 - Okay. 146 out of 1007 reviews
Rating 4 - Poor. 98 out of 1007 reviews
Rating 2 - Terrible. 115 out of 1007 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Daniel

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The hotel was poorly managed. The WiFi was non-functional, making remote work impossible, and staff offered no assistance. Towels weren’t provided, and my entry card stopped working when I went to get them. Thankful I was not trapped anywhere. Overall, the stay was inconvenient and not worth it.
Stayed 1 night in Jan 2025

10/10 Excellent

miguel angel ferral

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 1 night in Jan 2025

8/10 Good

Laetitia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Dennis

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is run down, no maintenance is done, the guest have to piont out the problem before theytry or do anything, i am there for a vacation, not to point out their problems that need to fix
Stayed 6 nights in Dec 2024

8/10 Good

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
For being such a big hotel I did not like that they did not have enough pool beds and the rooms have very limited towels and the AC turns off at night
Stayed 1 night in Dec 2024

10/10 Excellent

Jazmin, Detroit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and tidy . The staff were helpful and great at giving suggestions. I would definitely go back there. Family friendly!
Stayed 4 nights in Dec 2024

2/10 Terrible

liju

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Service is poor.
Stayed 7 nights in Dec 2024

4/10 Poor

Maria

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
It was ok. They had roaches which I get, it’s in the middle of a jungle. The restroom was full of mold and the water form the shower never got warm.
Stayed 1 night in Dec 2024

4/10 Poor

LUIS

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
The staff was very unfriendly
Stayed 2 nights in Dec 2024

6/10 Okay

BABAR

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The rooms were old and "cruddy" as my daughter put it. No anemities other thaan a small pool. The food was not great and overpriced. Front desk gave a cold vibe. I would not recommend
Stayed 2 nights in Dec 2024

2/10 Terrible

ALAIN

Disliked: Cleanliness, staff & service, property conditions & facilities
Las sábanas manchadas no me dieron la habitación que yo renté y me quería cobrar más si me daba la que yo había rentdo
Stayed 2 nights in Dec 2024

2/10 Terrible

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have not been able to receive my belongings or talk to management in 6 days
Stayed 1 night in Dec 2024

8/10 Good

Haibing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 2 nights in Dec 2024

2/10 Terrible

Nivedhita

Stayed 3 nights in Nov 2024

10/10 Excellent

Sumanee

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Lorena

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful conditions, rooms didn’t lock, dirty hot tub that couldn’t be used and dirty bathroom. Bed was so uncomfortable. We had to checkout immediately.
Stayed 1 night in Nov 2024

4/10 Poor

Victor

Disliked: Staff & service, property conditions & facilities
Not the greatest.
Horrible service. There were no towels in our room. We had to ask for them. Took forever to get them . When we did get them they were worn out and old. Our room was next to the street and all we heard was the traffic going by. We asked for a better view and told us it would be an extra cost. The door to the balcony did not work, could not open it. Would of given it a pass if the service was better.
Stayed 2 nights in Nov 2024

8/10 Good

Bryce

Travelled with group
Liked: Cleanliness, staff & service
Enjoyed our stay, facilities at hotel could be better
Stayed 6 nights in Nov 2024

8/10 Good

Carina

Liked: Cleanliness, staff & service, amenities
It did the job as only needed one night. Was quiet staff were great
Stayed 1 night in Nov 2024

10/10 Excellent

Cris

Stayed 4 nights in Nov 2024

8/10 Good

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay, but far from everything.
Stayed 2 nights in Nov 2024

6/10 Okay

Liliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great and clean. Only problem was they wouldn’t leave us towels every time they would clean. And they don’t switch out the sheets.
Stayed 8 nights in Nov 2024

4/10 Poor

Becky, Murray

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The walls and floors are paper thin. You can hear all noises. The hotel likes to play loud music late into the night and as early as 630 am in the morning. You have to call every night and ask them to turn the music down. There is a lack of hot water. No matter what we did we were only able to get hit water on 1 day during the middle of the day. And we were there for 4 nights. The onsite excursion group that helped us book our Musu museaum snorkeling tour sent us to a different tour place that was not the musu museaum. When asked about it we got arguments stating that we must have told him wrong. We did not tell them wrong as we clearly stated the musu museaum that has hundreds of statues under water. The fitness center was not working as the window was broke. Starbuck is in the place but does not have the ablility to do drinks other than the reg drinks and they do not have whip cream. The breakfast buffet was good but the regular menu items were pricy for what you got.
Stayed 4 nights in Nov 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todos muy amables todo muy linpio excelente servisio
Stayed 2 nights in Nov 2024

2/10 Terrible

shenhat

Stayed 5 nights in Sep 2024