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Residence Inn by Marriott Cancun Hotel Zone

3.0 star property
Hotel with 2 outdoor swimming pools, steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence Inn by Marriott Cancun Hotel Zone

2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
In-room safe, laptop workspace, blackout curtains, soundproofing
Exterior
Exterior
Balcony view

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Parking included
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Blvrd. Kukulcan Lt. 1-02, Zona Hotelera Km. 23.5 MZ60, Cancun, QROO, 77500
  • Ventura Park Cancun
    4 min drive
  • Riviera Cancun Golf Resort
    5 min drive
  • Iberostar Cancun Golf Course
    7 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    10 min drive

Room options

View all photos for Suite, 2 Bedrooms, Balcony

Suite, 2 Bedrooms, Balcony

Suite, 2 Bedrooms, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 62.95 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 2 Queen Beds, Balcony, Partial Ocean View

In-room safe, laptop workspace, blackout curtains, soundproofing

Studio, 2 Queen Beds, Balcony, Partial Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 48.87 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Balcony, Ocean View

In-room safe, laptop workspace, blackout curtains, soundproofing

Studio, 1 King Bed with Sofa bed, Balcony, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 52.62 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Balcony

In-room safe, laptop workspace, blackout curtains, soundproofing

Studio, 1 King Bed, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 39.27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Balcony

Studio, 2 Queen Beds, Balcony

Studio, 2 Queen Beds, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 48.87 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Balcony, Partial Ocean View

In-room safe, laptop workspace, blackout curtains, soundproofing

Studio, 1 King Bed with Sofa bed, Balcony, Partial Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 52.62 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Exterior
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4.1 out of 5, Very good, (1469)
The price is AU$214
for 1 night
includes taxes & fees
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About the area

Cancun

At Residence Inn by Marriott Cancun Hotel Zone you'll be steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 4.8 km (3 mi) from Delfines Beach. Highlights at this hotel include 2 outdoor swimming pools, a restaurant and free continental breakfast. .Pick&Chill Rooftop Snack is the hotel's own rooftop bar, serving drinks along with light fare. Enjoy the 24-hour gym and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a 24-hour business centre. Each morning free full breakfast is offered between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3-property class Zona Hotelera hotel include Ventura Park Cancun and Riviera Cancun Golf Resort.

What's nearby

  • Ventura Park Cancun - 4 min drive
  • Delfines Beach - 4 min drive
  • Riviera Cancun Golf Resort - 5 min drive
  • El Rey Ruins - 6 min drive
  • Iberostar Cancun Golf Course - 7 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 10 min drive

Restaurants

  • ‪Arena Sports Bar - ‬3 min drive
  • ‪Sun Palace - ‬2 min drive
  • ‪La Hacienda Restaurant - ‬4 min drive
  • ‪Soluna Bar - ‬4 min drive
  • ‪Taco Arte Restaurant - ‬3 min drive

About this property

Residence Inn by Marriott Cancun Hotel Zone

Hotel with 2 outdoor swimming pools, steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Residence Inn by Marriott Cancun Hotel Zone offers its guests 2 outdoor swimming pools and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 3 meeting rooms. Event space at this hotel measures 2540 square feet (236 square metres) and includes a conference centre. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Residence Inn by Marriott Cancun Hotel Zone. Self parking is free.

This 3-star Cancun hotel is smoke free.

  • 1 building
  • 158 guestrooms or units
  • 3 levels
  • Conference rooms
  • 2540 sq ft of conference space
  • 236 sq. m of conference space
  • Built in 2020
  • Continental breakfast (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Food/drink service (free)
  • Wedding services available
  • Corner/local shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Residence Inn by Marriott Cancun Hotel Zone offers 158 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. This accommodation has separate sitting areas and includes dining tables and kitchen islands. 55-inch flat-screen televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Cancun hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Hosted evening meal available daily for a fee of USD 20
  • Snack bar/deli

Restaurants on site

  • Pick&Chill Rooftop Snack

Family friendly

  • 2 outdoor pools
  • Dining table
  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (2,540 square foot of space)

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (61 centimetre high)
  • Handrails in stairways (61 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (124 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Smooth flooring in room
  • Tile flooring in public areas
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Comprehensive recycling policy
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Kitchen
  • Kitchen island
  • Microwave
  • Separate dining area
  • Toaster
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 3 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Hosted evening meal: USD 20

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

By Marriott Cancun Zone Cancun
Residence INN Cancun Hotel Zone
Residence Inn by Marriott Cancun Hotel Zone Hotel
Residence Inn by Marriott Cancun Hotel Zone Cancun
Residence Inn by Marriott Cancun Hotel Zone Hotel Cancun

Frequently asked questions

What is the cancellation policy at Residence Inn by Marriott Cancun Hotel Zone?

Residence Inn by Marriott Cancun Hotel Zone offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Residence Inn by Marriott Cancun Hotel Zone?

As of 18 Nov 2024, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Cancun Hotel Zone on 19 Nov 2024 start from AU$174.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Residence Inn by Marriott Cancun Hotel Zone?

Yep, Residence Inn by Marriott Cancun Hotel Zone has a free self car park.

Are there any beaches close to Residence Inn by Marriott Cancun Hotel Zone?

The closest beach to Residence Inn by Marriott Cancun Hotel Zone is Delfines Beach (3.4 km).

Does Residence Inn by Marriott Cancun Hotel Zone have a pool?

Yep, and guests love it! Residence Inn by Marriott Cancun Hotel Zone has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

What makes Residence Inn by Marriott Cancun Hotel Zone a romantic place to stay?

Poolside dining and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Residence Inn by Marriott Cancun Hotel Zone.

Is Residence Inn by Marriott Cancun Hotel Zone family-friendly?

You bet! With amenities such as 2 outdoor pools and free food shopping service, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Residence Inn by Marriott Cancun Hotel Zone is a hit with families.

Does Residence Inn by Marriott Cancun Hotel Zone serve breakfast?

You bet, our guests are hooked on the free continental brekkie here! Offered daily from 7:00 AM to 10:00 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Residence Inn by Marriott Cancun Hotel Zone?

No, Residence Inn by Marriott Cancun Hotel Zone does not offer an airport shuttle service.

Is there a bar or restaurant at Residence Inn by Marriott Cancun Hotel Zone?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Residence Inn by Marriott Cancun Hotel Zone?

Check-in begins at 3:00 PM. Check-out time is noon.

Residence Inn by Marriott Cancun Hotel Zone Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1359 out of 2237 reviews" "
Rating 8 - Good. 496 out of 2237 reviews" "
Rating 6 - Okay. 185 out of 2237 reviews" "
Rating 4 - Poor. 94 out of 2237 reviews" "
Rating 2 - Terrible. 103 out of 2237 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonitas vacaciones
Me encantó la habitación, la cama muy cómoda, la regadera también muy buena, solo algo complicada la TV pero tampoco imposible. La alberca también muy bien.
Stayed 5 nights in Aug 2024

10/10 Excellent

Liboria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jeremey Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anna helped us out with all of our tours and she was great answered all of our questions and set us up with great things to do Ask for Anna she was the best
Stayed 7 nights in Aug 2024

10/10 Excellent

SINDIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were friendly and very polite. Thank you for your hospitality.
Stayed 5 nights in Aug 2024

10/10 Excellent

RAIMUNDO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, big rooms with a big TV and cable. Confortable beds. The breakfast is good and it’s included Polite staff The swimming pool it’s on the rooftop, it’s OK but is not that great to spend a few hours in that area. It’s small. Definitely a great option vs the price per night!!
Stayed 1 night in Aug 2024

8/10 Good

RAIMUNDO

Liked: Cleanliness, staff & service, property conditions & facilities
We had a little confrontation with the lobby manger. He did not help us have a smoothly check in because he made us go to a computer and print a 9 years old ID. Something that he could easily do it since it was their computer. I believe he needs more costumer service training. About the hotel. It’s a new and nice hotel, everything is working, rooms comfortable
Stayed 1 night in Aug 2024

8/10 Good

Md

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good
Stayed 5 nights in Aug 2024

2/10 Terrible

Jorge Alberto Fernandez

Disliked: Staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Alberto, silver spring

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Kendra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop restaurant and pool were amazing! Great views!! We loved the room, too. My kids and I were so impressed and had a wonderful time. It was the last day of our trip and the perfect way to end.
Stayed 1 night in Aug 2024

6/10 Okay

Dorian

Travelled with family
Property location wasn’t easy access to the beach and no transportation to the airport within 10 miles
Stayed 1 night in Aug 2024

10/10 Excellent

Brandon J

Liked: Cleanliness, staff & service, property conditions & facilities
T
Stayed 1 night in Aug 2024

10/10 Excellent

Alejandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near Cancun airport
Staff was super helpful. Close to airport. Was on second floor so no water or partial water view like promised but space was comfortable so didn't move. Breakfast was good selection.
Stayed 1 night in Jul 2024

10/10 Excellent

Grégory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice stay. Large rooms with comfortable beds
Stayed 2 nights in Aug 2024

10/10 Excellent

Ryu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Gerardo Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Jose, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
The place is very clean and accommodations are great, but lacks a restaurant and is too far from restaurants. Needs to offer more services.
Stayed 3 nights in Jul 2024

6/10 Okay

Staci Wardwell

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was wonderful! Breakfast was not very good. Looks can be deceiving!
Stayed 12 nights in Jul 2024

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best
Stayed 3 nights in Aug 2024

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

ELIZABETH, Lawrenceville

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be coming back to this one, perfect location. Worth the price. Family friendly, & they speak English. Smart TV. Beautiful balcony & kitchen. Free breakfast & parking is a bonus!
Stayed 1 night in Aug 2024

2/10 Terrible

Andres

Disliked: Cleanliness, staff & service, property conditions & facilities
The management and Eliel. Very unreasonably and extremely deceiving. Always trying to get money for "early check-in". No empathy for weary travelers. Very unsavory and grossly managed. I ended up driving to to anothrr Hotel. These people are in a very low frequency. I. Never returning there again. Theu can keep the money.
Stayed 1 night in Aug 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice I loved it , was clean just kind of far from places.
Stayed 4 nights in Jul 2024

10/10 Excellent

Dany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in May 2024

10/10 Excellent

Shonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 3 nights in Jul 2024