Hotel Riu Cancun - All Inclusive: Reviews & Deals

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Sea view property with 5 bars/lounges, near Tortuga Beach

Dates

December 2024

January 2025

4 outdoor pools, pool umbrellas, pool loungers

On the beach, white sand, sun-loungers, beach towels

Overview
Rooms
Location
Policies

Very good

Popular amenities

All-inclusive

Bar

Hot tub

Breakfast included

Gym

Explore the area

Cancun, QROO

Plaza Caracol Mall
1 min walk
Kawachi Specialty Restaurant
1 min walk
Cancun Bus Station ADO
11 min drive
Cancun, Quintana Roo (CUN-Cancun Intl.)
25 min drive

Room options

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room, Ocean View (E)

Highlights

Balcony

Air conditioning

Connecting rooms available

Flat-screen TV

Ceiling fan

Blackout curtains

Hairdryer

Eco-friendly toiletries

30 sq m
Sleeps 4
1 Double Bed

Suite, Ocean View (L)

Highlights

Balcony

Air conditioning

Connecting rooms available

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Hairdryer

50 sq m
Sleeps 2
1 King Bed

Junior Suite, Ocean View (Adults Only |B2C)

Highlights

Balcony

Air conditioning

Connecting rooms available

Flat-screen TV

Ceiling fan

Blackout curtains

Hairdryer

Eco-friendly toiletries

Sleeps 3
1 King Bed

Standard Double Room, Ocean View (Adults Only |B2C)

Highlights

Balcony

Air conditioning

Connecting rooms available

Flat-screen TV

Ceiling fan

Blackout curtains

Hairdryer

Eco-friendly toiletries

Sleeps 3
1 Double Bed

Junior Suite, Ocean View (B2C-US)

Highlights

Balcony

Air conditioning

Connecting rooms available

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Hairdryer

44 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Standard Double Room, Ocean View (B2C)

Highlights

Balcony

Air conditioning

Connecting rooms available

Flat-screen TV

Ceiling fan

Blackout curtains

Hairdryer

Eco-friendly toiletries

30 sq m
Sleeps 3
1 Double Bed

Suite, Ocean View (B2C-US)

Highlights

Balcony

Air conditioning

Connecting rooms available

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Hairdryer

50 sq m
Sleeps 2
1 King Bed

Suite, Ocean View (U)

Highlights

Balcony

Air conditioning

Connecting rooms available

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Hairdryer

50 sq m
Sleeps 2
1 King Bed

Standard Double Room, Sea View (M)

Highlights

Balcony

Air conditioning

Connecting rooms available

Flat-screen TV

Ceiling fan

Blackout curtains

Hairdryer

Eco-friendly toiletries

30 sq m
Sleeps 3
1 King Bed OR 2 Double Beds

Standard Room, Ocean View (L)

Highlights

Balcony

Air conditioning

Connecting rooms available

Flat-screen TV

Ceiling fan

Blackout curtains

Hairdryer

Eco-friendly toiletries

30 sq m
Sleeps 3
1 Double Bed

Standard Double Room, Connecting Rooms, Ocean View (L)

Highlights

Balcony

Air conditioning

Connecting rooms available

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Hairdryer

Sleeps 6
2 Double Beds OR 1 King Bed

Standard Double Room (M)

Highlights

Balcony

Air conditioning

Connecting rooms available

Flat-screen TV

Ceiling fan

Blackout curtains

Hairdryer

Eco-friendly toiletries

30 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

Highlights

Balcony

Air conditioning

Connecting rooms available

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Hairdryer

44 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Ocean View (U)

Highlights

Balcony

Air conditioning

Connecting rooms available

Flat-screen TV

Blackout curtains

2 bedrooms

Ceiling fan

2 bathrooms

30 sq m
Sleeps 6
1 King Bed

Suite, Ocean View (C)

Highlights

Balcony

Air conditioning

Connecting rooms available

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Hairdryer

44 sq m
Sleeps 2
1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (Adults Only | L)

Highlights

Balcony

Air conditioning

Connecting rooms available

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Hairdryer

44 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (C)

Highlights

Balcony

Air conditioning

Connecting rooms available

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Hairdryer

44 sq m
Sleeps 3
1 King Bed OR 2 Double Beds

Standard Double Room, Ocean View (C)

Highlights

Balcony

Air conditioning

Connecting rooms available

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Hairdryer

30 sq m
Sleeps 3
1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (Adults Only | U)

Highlights

Balcony

Air conditioning

Connecting rooms available

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Hairdryer

44 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Standard Double Room, Ocean View (U)

Highlights

Balcony

Air conditioning

Connecting rooms available

Flat-screen TV

Ceiling fan

Blackout curtains

Hairdryer

Eco-friendly toiletries

30 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Suite, Ocean View (M)

Highlights

Balcony

Air conditioning

Connecting rooms available

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Hairdryer

50 sq m
Sleeps 2
1 King Bed

Double Room, Connecting Rooms, Ocean View (C)

Highlights

Balcony

Air conditioning

Connecting rooms available

Flat-screen TV

Blackout curtains

2 bedrooms

Ceiling fan

Hairdryer

29 sq m
Sleeps 6
1 King Bed and 2 Double Beds

Junior Suite, Sea View (M)

Highlights

Balcony

Air conditioning

Connecting rooms available

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Hairdryer

44 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Double Room (E)

Highlights

Balcony

Air conditioning

Connecting rooms available

Flat-screen TV

Ceiling fan

Blackout curtains

Hairdryer

Eco-friendly toiletries

30 sq m
Sleeps 4
1 Double Bed

Junior Suite, Ocean View (L)

Highlights

Balcony

Air conditioning

Connecting rooms available

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Hairdryer

44 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Double Room, Connecting Rooms, Ocean View (B2C-CAN)

Highlights

Balcony

Air conditioning

Connecting rooms available

Flat-screen TV

Blackout curtains

2 bedrooms

Ceiling fan

Hairdryer

Sleeps 6
1 King Bed and 2 Double Beds

Standard Room, Ocean View (Adults Only | L)

Highlights

Balcony

Air conditioning

Connecting rooms available

Flat-screen TV

Ceiling fan

Blackout curtains

Hairdryer

Eco-friendly toiletries

29 sq m
Sleeps 3
1 Double Bed

Standard Double Room, Ocean View (B2C-CAN)

Highlights

Balcony

Air conditioning

Connecting rooms available

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Hairdryer

Sleeps 3
1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (B2C-CAN)

Highlights

Balcony

Air conditioning

Connecting rooms available

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Hairdryer

Sleeps 3
1 King Bed OR 2 Double Beds

Suite, Ocean View (B2C-CAN)

Highlights

Balcony

Air conditioning

Connecting rooms available

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Hairdryer

Sleeps 2
1 King Bed OR 2 Double Beds

Standard Double Room, Ocean View (Adults Only | U)

Highlights

Balcony

Air conditioning

Connecting rooms available

Flat-screen TV

Ceiling fan

Blackout curtains

Hairdryer

Eco-friendly toiletries

29 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Standard Room, Ocean View (Adults Only | E)

Highlights

Balcony

Air conditioning

Connecting rooms available

Flat-screen TV

Ceiling fan

Blackout curtains

Hairdryer

Eco-friendly toiletries

29 sq m
Sleeps 3
1 Double Bed

Double Room (Adults Only | E)

Highlights

Balcony

Air conditioning

Connecting rooms available

Flat-screen TV

Ceiling fan

Blackout curtains

Hairdryer

Eco-friendly toiletries

29 sq m
Sleeps 3
1 Double Bed

Similar properties

Pool

Breakfast included

All-inclusive

Spa

for 1 room

includes taxes & fees

5 Jan - 6 Jan

About the area

Cancun

An all-inclusive stay in Cancun awaits you at Hotel Riu Cancun - All Inclusive. Within steps you'll find Plaza Caracol Mall and UltraMar Ferry Terminal. Highlights at this beachfront property include 6 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at Renova Spa can include beachside massages, facials and mani/pedis. The buffet restaurant, Miramar, is open for breakfast, lunch and dinner. With 5 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site nightclub and gym. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a snack bar/deli. Free buffet breakfast is available daily between 7 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3.5-property class Zona Hotelera property include La Isla Shopping Mall and Cancun Convention Center.

What's nearby

Cancun Convention Center - 7 min walk
Gaviota Azul Beach - 8 min walk
Forum Beach - 9 min walk
Chac Mool Beach - 14 min walk
Hotel Zone Beaches - 16 min drive

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 25 min drive

Restaurants

‪Riu - ‬1 min walk
‪Starbucks - ‬1 min walk
‪Turquesa Restaurant - ‬2 min walk
‪Kawachi Specialty Restaurant - ‬1 min walk
‪Hotel Miramar - ‬2 min walk

About this property

Hotel Riu Cancun - All Inclusive

Sea view property with 5 bars/lounges, near Tortuga Beach

Hotel Riu Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Riu Cancun - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a health club, and Access to hot tub. There are 6 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A nightclub, spa services, and barbecue grills are also featured at the eco-certified Hotel Riu Cancun - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

1 building

569 guestrooms or units

14 levels

6 dining venues

5 bars or lounges

Built in 2003

Buffet breakfast (free)

Nightclub

Deli

Childcare (surcharge)

Beach lounge chairs

Towels for the beach

Poolside lounge chairs

Umbrellas for the pool

Coffee in lobby

Dry cleaning

Front desk (24 hours)

Storage area for luggage

Car service

Tour and ticket information

Wedding services available

Pool or billiards table

Corner/local shop

Garden

BBQ grill(s)

Gift shop

Beauty salon

Computer for guest use

Television in lobby

On-site shopping

Bellhop

Lift

Smoking in designated areas

Bar by the pool

Swim-up bar

Hotel Riu Cancun - All Inclusive offers 569 accommodations with minibars and a safe. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

Renova Spa has massage/treatment rooms. Massages are available on the beach and in the spa. Other services include facials, body treatments and manicures and pedicures.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property

This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Limo/town car service
Free self parking on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 7 AM to 10:30 AM
5 bars/lounges
6 restaurants
A poolside bar
A swim-up bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Kawachi
Kulinarium
La Toscana
Miramar
Turquesa

Things to do

18-hole adjacent golf course
4 outdoor pools
Beach volleyball
Billiards/pool table
Full-service spa
Health club
Nightclub
Shopping
Snorkelling
Spa tub
Surfing/bodyboarding
TV in common areas
Windsurfing

Family friendly

4 outdoor pools
Babysitting (surcharge)
Grocery/convenience store
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Luggage storage

Guest services

Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

Computer station

Outdoors

Barbecue grill
Beach loungers
Beach towels
Garden
On the beach
Pool loungers
Pool umbrellas

Full-service spa

Facials
Manicures/pedicures
Spa open daily
Spa treatment rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs on site

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

32-inch flat-screen TV with satellite channels

Food and drink

Free bottled water
Minibar

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Ceiling fan
Connecting rooms available
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Hotel Riu Cancun - All Inclusive

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: MXN 76.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU) guidelines.

We should mention

Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Riu

All Inclusive Riu Cancun

Cancun All Inclusive Riu

Cancun Riu

Cancun Riu All Inclusive

Riu

Riu All Inclusive

Riu All Inclusive Cancun

Riu Cancun

Riu Cancun All Inclusive

Cancun Riu Hotel

Riu Cancun Hotel Cancun

Riu Cancun Mexico

Rui Cancun

Riu Cancun All Inclusive All-inclusive property

Riu All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Hotel Riu Cancun - All Inclusive?

Hotel Riu Cancun - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Riu Cancun - All Inclusive?

Yep, Hotel Riu Cancun - All Inclusive has a free self car park.

Are there any beaches close to Hotel Riu Cancun - All Inclusive?

Yep, Hotel Riu Cancun - All Inclusive is a short 8-minute walk from Gaviota Azul Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Hotel Riu Cancun - All Inclusive?

Yep, Renova Spa is available for guests. You'll enjoy heaps of services like facials and body treatments, as well as beachside massages.

Does Hotel Riu Cancun - All Inclusive have a pool?

Yep, and guests love it! Hotel Riu Cancun - All Inclusive has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Hotel Riu Cancun - All Inclusive?

Hotel Riu Cancun - All Inclusive features 4 outdoor pools, a full-service spa and a nightclub.

What makes Hotel Riu Cancun - All Inclusive a romantic place to stay?

1 hot tub and poolside dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Hotel Riu Cancun - All Inclusive.

Is Hotel Riu Cancun - All Inclusive family-friendly?

You bet! With amenities such as babysitting services, 4 outdoor pools and a corner/local shop, it's no surprise that Hotel Riu Cancun - All Inclusive is a hit with families.

Does Hotel Riu Cancun - All Inclusive serve breakfast?

Yeah, free buffet breakfast is served daily between 7 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Riu Cancun - All Inclusive?

No, Hotel Riu Cancun - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Cancun - All Inclusive?

Yep, they've got a poolside bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Riu Cancun - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Cancun - All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Hotel Riu Cancun - All Inclusive?

There is a golf course next to Hotel Riu Cancun - All Inclusive.

Hotel Riu Cancun - All Inclusive Reviews

8.2

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Alena

Travelled with family and small children

22 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff is amazing they are all very nice and great. Love this place because of the staff.

Stayed 7 nights in Sep 2024

6/10 Okay

Jose Luis

Travelled with family

21 Sept 2024

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

The location and access to the building.

Stayed 4 nights in Sep 2024

2/10 Terrible

Madelyn Victoria

20 Sept 2024

Liked: Staff & service

Disliked: Property conditions & facilities

The food was horrible… the worst I’ve ever tasted in my life. I felt so sick after every meal. The rooms barely have any air conditioning and there’s mold all in the bathroom. WILL NOT BE BACK!

Stayed 4 nights in Sep 2024

2/10 Terrible

alicia

Travelled with family

20 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I will never stay there again

Stayed 4 nights in Sep 2024

2/10 Terrible

Natasha

20 Sept 2024

Disliked: Cleanliness, staff & service

Stayed 3 nights in Sep 2024

10/10 Excellent

Daniel

18 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Sep 2024

10/10 Excellent

Flor

18 Sept 2024

Stayed 2 nights in Sep 2024

10/10 Excellent

Johnny

Travelled with partner

18 Sept 2024

Liked: Cleanliness, staff & service, amenities

This older property might not be the most glitzy in the hotel zone, but the staff and management are superb. Friendly faces and cheerful service abound. We have been to this resort multiple times, and have enjoyed each visit.

Stayed 6 nights in Sep 2024

8/10 Good

leonel F

Travelled with group

17 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My room was always clean and always taken care off ,people that worksthere were really nice and helpful there was a few employees that were not in a great mood but overall most of the staff was really nice , I think the hotel it’s in need of an update specially the rooms , pool area by the adult side needs also to be fixed , like the lights and also the drink counter had damage when I was there , food was excellent ! , shows were on point , I’ll give it a 8.0 rating needs some work tho

Stayed 4 nights in Aug 2024

10/10 Excellent

Nisreen

17 Sept 2024

Stayed 5 nights in Aug 2024

10/10 Excellent

Marcus

Travelled with partner

16 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I enjoyed everything. This was my 2nd trip and as before I really enjoyed my stay.

Stayed 4 nights in Sep 2024

10/10 Excellent

Brittny

15 Sept 2024

Stayed 5 nights in Jul 2024

10/10 Excellent

Irlanda, Campbell

15 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Sep 2024

6/10 Okay

Oscar

15 Sept 2024

called Expedia prior to arriving to Cancun to get a shuttle scheduled to pick and drop us off from Airport to hotel . However, when we arrived they did not have our information. I called Expedia and they today me they couldn’t do anything for that that . I had to pay a total of $200 for a taxi which it was a very uncomfortable and worrying drive . My wife did not feel safe. Being a long time Expedia customer, I am very disappointed

Stayed 4 nights in Sep 2024

10/10 Excellent

Akeem

12 Sept 2024

Stayed 5 nights in Aug 2024

10/10 Excellent

JIGAR D

Travelled with family and small children

12 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect for kids and family

Stayed 4 nights in Aug 2024

10/10 Excellent

Lourdes, Purcellville

12 Sept 2024

Stayed 4 nights in Aug 2024

10/10 Excellent

Claudia

Travelled with group

11 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Highly recommended

Stayed 4 nights in Sep 2024

10/10 Excellent

Raymond Andino

Travelled with group

11 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very helpful and polite

Stayed 3 nights in Aug 2024

10/10 Excellent

Laura Abigail

Travelled with group

10 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place to stay all inclusive, very nice customer service, will definitely return!

Stayed 4 nights in Sep 2024

10/10 Excellent

Sean

9 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The beach and pool areas were nice and clean.

Stayed 4 nights in Sep 2024

10/10 Excellent

Luisa Fernanda Ocampo

9 Sept 2024

Stayed 3 nights in Aug 2024

10/10 Excellent

Janina

Travelled with group

8 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The ocean front view from our room on the 15th floor was amazing!!

Stayed 4 nights in Aug 2024

2/10 Terrible

Lourdes

Travelled with family and small children

8 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Not good at all. Lots of incovinience for me and my family members in just one night staying. We had to leave the hotel next day.

Stayed 6 nights in Aug 2024

8/10 Good

Christina

8 Sept 2024

Stayed 5 nights in Aug 2024

Hotel Riu Cancun - All Inclusive

Photo gallery for Hotel Riu Cancun - All Inclusive

Reviews

Very good

Popular amenities

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Room options

View all photos for Standard Room, Ocean View (E)

Standard Room, Ocean View (E)

Highlights

View all photos for Suite, Ocean View (L)

Suite, Ocean View (L)

Highlights

View all photos for Junior Suite, Ocean View (Adults Only |B2C)

Junior Suite, Ocean View (Adults Only |B2C)

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Standard Double Room, Ocean View (Adults Only |B2C)

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View all photos for Junior Suite, Ocean View (B2C-US)

Junior Suite, Ocean View (B2C-US)

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View all photos for Standard Double Room, Ocean View (B2C)

Standard Double Room, Ocean View (B2C)

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View all photos for Suite, Ocean View (B2C-US)

Suite, Ocean View (B2C-US)

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View all photos for Suite, Ocean View (U)

Suite, Ocean View (U)

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View all photos for Standard Double Room, Sea View (M)

Standard Double Room, Sea View (M)

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View all photos for Standard Room, Ocean View (L)

Standard Room, Ocean View (L)

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Standard Double Room, Connecting Rooms, Ocean View (L)

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View all photos for Standard Double Room (M)

Standard Double Room (M)

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View all photos for Junior Suite, Ocean View (U)

Junior Suite, Ocean View (U)

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View all photos for Double Room, 2 Bedrooms, Ocean View (U)

Double Room, 2 Bedrooms, Ocean View (U)

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View all photos for Suite, Ocean View (C)

Suite, Ocean View (C)

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View all photos for Junior Suite, Ocean View (Adults Only | L)

Junior Suite, Ocean View (Adults Only | L)

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View all photos for Junior Suite, Ocean View (C)

Junior Suite, Ocean View (C)

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View all photos for Standard Double Room, Ocean View (C)

Standard Double Room, Ocean View (C)

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View all photos for Junior Suite, Ocean View (Adults Only | U)

Junior Suite, Ocean View (Adults Only | U)

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View all photos for Standard Double Room, Ocean View (U)

Standard Double Room, Ocean View (U)

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View all photos for Suite, Ocean View (M)

Suite, Ocean View (M)

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View all photos for Double Room, Connecting Rooms, Ocean View (C)

Double Room, Connecting Rooms, Ocean View (C)

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View all photos for Junior Suite, Sea View (M)

Junior Suite, Sea View (M)

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View all photos for Double Room (E)

Double Room (E)

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View all photos for Junior Suite, Ocean View (L)

Junior Suite, Ocean View (L)