Hotel Riu Palace Las Americas - Adults Only- All Inclusive (Cancun, MEX): Reviews & Deals

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Adults-only beachfront property with 3 outdoor pools

Where to?

Dates

February 2025

March 2025

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar
All-inclusive

Explore the area

Blvd. Kukulcan, Km 8.5, Manzana 50, Lote 4, Zona Hotelera, Cancun, QROO, 77500

Plaza Caracol Mall
‪2 min walk‬
UltraMar Ferry Terminal
‪6 min walk‬
Caracol Beach
‪8 min walk‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪25 min drive‬

Room options

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, 2 Bedrooms (U)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Ceiling fan

2 bedrooms

Blackout curtains

Eco-friendly toiletries

35 sq m
Sleeps 6
2 Double Beds

Suite, Jetted Tub, Ocean View (L)

Highlights

Balcony

Separate sitting area

Private outdoor hot tub

Air conditioning

Flat-screen TV

Ceiling fan

Blackout curtains

Jetted bath

61 sq m
Sleeps 2
1 King Bed

Suite, Ocean View (L)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Ceiling fan

Blackout curtains

Eco-friendly toiletries

Hairdryer

35 sq m
Sleeps 3
1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (U)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Ceiling fan

2 bedrooms

Blackout curtains

Eco-friendly toiletries

35 sq m
Sleeps 6
2 Double Beds OR 1 King Bed

Junior Suite (U)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Ceiling fan

Blackout curtains

Shower/bath combination

Bathrobes

35 sq m
Sleeps 3
2 Double Beds

Suite, Ocean View (B2C-US)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout curtains

Shower/bath combination

35 sq m
Sleeps 2
1 King Bed

Suite, Jetted Tub, Ocean View (B2C-CA)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout curtains

Jetted bath

61 sq m
Sleeps 2
1 King Bed

Junior Suite, Ocean View (U)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Ceiling fan

Blackout curtains

Shower/bath combination

Bathrobes

35 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-US)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout curtains

Eco-friendly toiletries

61 sq m
Sleeps 2
1 King Bed

Junior Suite (B2C-US)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout curtains

Shower/bath combination

35 sq m
Sleeps 3
2 Double Beds

Junior Suite, Ocean View (B2C-US)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout curtains

Shower/bath combination

35 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (M)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout curtains

Shower/bath combination

35 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (B2C-CA)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout curtains

Shower/bath combination

35 sq m
Sleeps 3
2 Double Beds

Junior Suite, Connecting Rooms (B2C-CA)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout curtains

Shower/bath combination

Sleeps 6
1 King Bed OR 2 Double Beds

Junior Suite (L)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout curtains

Shower/bath combination

35 sq m
Sleeps 3
2 Double Beds

Junior Suite, Ocean View (B2C-CA)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout curtains

Shower/bath combination

35 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-CA)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout curtains

Eco-friendly toiletries

35 sq m
Sleeps 2
1 King Bed

Suite, Ocean View (M)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout curtains

Eco-friendly toiletries

70 sq m
Sleeps 2
1 King Bed

Junior Suite (E)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout curtains

Shower/bath combination

35 sq m
Sleeps 3
2 Double Beds

Junior Suite (M)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout curtains

Shower/bath combination

35 sq m
Sleeps 3
2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout curtains

Shower/bath combination

Sleeps 6
1 King Bed OR 2 Double Beds

Suite, Jetted Tub, Ocean View (C)

Highlights

Balcony

Separate sitting area

Private outdoor hot tub

Air conditioning

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout curtains

61 sq m
Sleeps 2
1 King Bed

Suite, Ocean View (C)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout curtains

Shower/bath combination

35 sq m
Sleeps 2
1 King Bed

Junior Suite, Ocean View (L)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout curtains

Shower/bath combination

35 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (C)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout curtains

Shower/bath combination

35 sq m
Sleeps 6
1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (C)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Ceiling fan

Blackout curtains

Shower/bath combination

Bathrobes

35 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (C)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout curtains

Shower/bath combination

35 sq m
Sleeps 6
1 King Bed OR 2 Double Beds

Junior Suite (C)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Ceiling fan

Blackout curtains

Shower/bath combination

Bathrobes

35 sq m
Sleeps 3
2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Ceiling fan

2 bedrooms

Blackout curtains

Eco-friendly toiletries

Sleeps 6
2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (B2C-US)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Ceiling fan

2 bedrooms

Blackout curtains

Eco-friendly toiletries

Sleeps 6
2 Double Beds

Suite, Ocean View (U)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Ceiling fan

Blackout curtains

Eco-friendly toiletries

Hairdryer

70 sq m
Sleeps 2
1 King Bed

Suite, Jetted Tub, Ocean View (U)

Highlights

Balcony

Separate sitting area

Private outdoor hot tub

Air conditioning

Flat-screen TV

Ceiling fan

Blackout curtains

Jetted bath

70 sq m
Sleeps 2
1 King Bed

Junior Suite, Ocean View (E)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout curtains

Shower/bath combination

35 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (M)

Highlights

Balcony

Separate sitting area

Private outdoor hot tub

Air conditioning

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout curtains

61 sq m
Sleeps 2
1 King Bed

Junior Suite, Connecting Rooms (L)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout curtains

Shower/bath combination

Sleeps 6
2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (L)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout curtains

Shower/bath combination

Sleeps 6
2 Double Beds OR 1 King Bed

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About the area

Cancun

An all-inclusive stay in Cancun awaits you at Hotel Riu Palace Las Americas - Adults Only- All Inclusive. Within just a 15-minute stroll, you'll find popular places like Cancun Convention Center and Gaviota Azul Beach. Highlights at this beachfront property include 7 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Renova Spa can include massages, facials and body treatments along with access to the sauna and hot tub. The buffet restaurant, Don Roberto, is open for breakfast, lunch and dinner. With 5 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and sauna. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning free buffet breakfast is offered between 7 AM and 10:30 AM. There's also the convenience of free self parking. .Within a 20-minute walk of this 4-property class Zona Hotelera property, attractions include Forum Beach and Chac Mool Beach.

What's nearby

Cancun Convention Center - 10 min walk
Gaviota Azul Beach - 12 min walk
Forum Beach - 12 min walk
Chac Mool Beach - 17 min walk
Tortuga Beach - 3 min drive

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 25 min drive

Restaurants

‪Riu - ‬3 min walk
‪Starbucks - ‬5 min walk
‪Turquesa Restaurant - ‬3 min walk
‪Kawachi Specialty Restaurant - ‬3 min walk
‪Hotel Miramar - ‬3 min walk

About this property

Hotel Riu Palace Las Americas - Adults Only- All Inclusive

Adults-only beachfront property with 3 outdoor pools

Hotel Riu Palace Las Americas - Adults Only- All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Riu Palace Las Americas - Adults Only- All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and a sauna. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A meeting room and limo/town car service are available. Event space at this property measures 2099 square feet (195 square metres) and includes conference space. Spa services, barbecue grills, and multilingual staff are also featured at the eco-certified Hotel Riu Palace Las Americas - Adults Only- All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Cancun property.

1 building

372 guestrooms or units

8 levels

7 dining venues

5 bars or lounges

2099 sq ft of conference space

195 sq. m of conference space

Buffet breakfast (free)

Deli

Beach lounge chairs

Towels for the beach

Poolside lounge chairs

Umbrellas for the pool

Conference space

Coffee in lobby

Dry cleaning

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Car service

Tour and ticket information

Concierge

Wedding services available

Corner/local shop

Garden

BBQ grill(s)

Gift shop

Beauty salon

Computer for guest use

Television in lobby

On-site shopping

Bellhop

Smoking in designated areas

Bar by the pool

Swim-up bar

Hotel Riu Palace Las Americas - Adults Only- All Inclusive offers 372 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. This Cancun property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of towels. Housekeeping is provided on request.

Renova Spa has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property

This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Limo/town car service
Free self parking on site

Food and drink

Free buffet breakfast available daily 7 AM to 10:30 AM
5 bars/lounges
7 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Black & White
Don Roberto
Krystal
Los Arcos
Sakura

Things to do

18-hole adjacent golf course
3 outdoor pools
Beach volleyball
Fitness classes
Full-service spa
Health club
Kayaking
Personal motorised watercraft
Piano
Sailing
Sauna
Shopping
Snorkelling
TV in common areas

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Luggage storage

Guest services

Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

2,099 square feet of conference space
Computer station
Meeting room

Outdoors

Barbecue grill
Beach loungers
Beach towels
Garden
On the beach
Pool loungers
Pool umbrellas

Full-service spa

Aromatherapy
Facials
Manicures/pedicures
Massage
Sauna
Spa open daily
Spa treatment rooms
Spa tub

Accessibility

No lift

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Partially-open bathroom
Shower/bathtub combination
Slippers
Towels provided

Entertainment

Flat-screen TV with satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar

Air conditioning
Ceiling fan
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Separate sitting area
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

This property welcomes adults only.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU) guidelines.

We should mention

Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Riu Americas

Riu Las

Riu Las Americas

Riu Las Americas All Inclusive

Riu Las Americas Palace

Riu Palace Las

Riu Palace Las Americas

Riu Palace Las Americas All Inclusive Adults Cancun

Riu Palace Las Americas All Inclusive Cancun

Riu Palace Las Americas Cancun

Riu Palace Las Americas All Inclusive Adults

Riu Palace Las Americas Adults Cancun

Riu Palace Las Americas Adults

Riu Palace Las Americas All Inclusive

Riu Palace Las Americas All Inclusive Adults Only

Riu s Americas Inclusive Adul

Frequently asked questions

What is the cancellation policy at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Hotel Riu Palace Las Americas - Adults Only- All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Yep, Hotel Riu Palace Las Americas - Adults Only- All Inclusive has a free self car park.

Are there any beaches close to Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Yep, Hotel Riu Palace Las Americas - Adults Only- All Inclusive is a short 12-minute walk from Gaviota Azul Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Yep, Renova Spa is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like facials and body treatments.

Does Hotel Riu Palace Las Americas - Adults Only- All Inclusive have a pool?

Yep, and guests love it! Hotel Riu Palace Las Americas - Adults Only- All Inclusive has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Hotel Riu Palace Las Americas - Adults Only- All Inclusive features 3 outdoor pools, a full-service spa and a health club.

What makes Hotel Riu Palace Las Americas - Adults Only- All Inclusive a romantic place to stay?

A hot tub and 24-hour room service, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Hotel Riu Palace Las Americas - Adults Only- All Inclusive.

Is Hotel Riu Palace Las Americas - Adults Only- All Inclusive family-friendly?

No, Hotel Riu Palace Las Americas - Adults Only- All Inclusive is an adults-only property.

Does Hotel Riu Palace Las Americas - Adults Only- All Inclusive serve breakfast?

Yep, our visitors highly rate the free buffet brekkie here! Available daily between 7 AM and 10:30 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

No, Hotel Riu Palace Las Americas - Adults Only- All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Yep, they've got a poolside bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

There is a golf course next to Hotel Riu Palace Las Americas - Adults Only- All Inclusive.

Hotel Riu Palace Las Americas - Adults Only- All Inclusive Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Linda K

23 Nov 2024

Stayed 2 nights in Oct 2024

8/10 Good

John Magruder Smith

Travelled with group

23 Nov 2024

Requested a king size but didn’t get it. Requested a room with an ocean view but view from patio was blocked be concrete balusters. Food was very good. It wasn’t awful or anything just didn’t live up to expectations.

Stayed 5 nights in Nov 2024

10/10 Excellent

Susan

23 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I’ve been to many RIU Hotels. Las Americas was fantastic. The service was incredible. Staff are amazing. Thank you Enrique for your amazing service at the pool. Thank you Abu at the lobby bar. You are special. Thank you Irving and Sebastian…check in was lovely. Felipe is incredibly efficient on beach service. Staff at the steakhouse on our last night were so great (Nov. 20th). I never write reviews but this vacation was exceptional. Thank you RIU. We will be back. 👌

Stayed 5 nights in Nov 2024

10/10 Excellent

Adriana

Travelled with partner

23 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was amazing. Felt spoiled from the moment we got to the hotel. The restaurants were really good, especially the Italian and the 24 hour lounge very convenient. Miguel and the little kid with a mustache were the best entertainment; they started very early and were multiuse, they were everywhere making everyone laugh, they were just amazing. Older crowd during th week and younger crowd on the weekend. The facility and rooms were clean. I have nothing to complain about.

Stayed 6 nights in Nov 2024

10/10 Excellent

DAVID

23 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Nov 2024

6/10 Okay

Mark

22 Nov 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Stayed 4 nights in Nov 2024

8/10 Good

Andrew

22 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Nov 2024

10/10 Excellent

Charles Robert

Travelled with partner

22 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a great time, wish weather had been better

Stayed 3 nights in Nov 2024

6/10 Okay

Gene M

Travelled with group

22 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice property but not in a walkable area. Boring food choices.

Stayed 7 nights in Oct 2024

10/10 Excellent

SHAWN

Travelled with group

22 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The evening shows were great. Zero to very short wait for restaurants. Rooms were cool. Water hot. Great water pressure. Special requests were accommodated. Staff super friendly. Walking distance to shops. Felt safe. All rooms have good ocean view. Food always available regardless of time of day. The neon party at the neighboring RIU was super fun for all ages, shapes and sizes—don’t miss out! Saw a couple beach vendors but they didn’t stay long. Not sure if it’s because nobody was buying or because staff chased them away. Whatever the case it was nice not being bothered. We would totally go back to this resort.

Stayed 6 nights in Nov 2024

10/10 Excellent

David

22 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Nov 2024

10/10 Excellent

Douglas

21 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 10 nights in Nov 2024

6/10 Okay

roginett

Travelled with group

21 Nov 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

the only thing I did not like was that, the bathroom and shower smelled really really bad. I asked the staff on my first night to help the shower drainage because of the smell. It did not have an exhaust fan. I could not sleep at night because the smell was so strong. The staff and food were amazing. The couch in the room is so dated. They should replace it with leather or plastic cover. There are stains everywhere and again the smell was not pleasant at all.

Stayed 4 nights in Nov 2024

10/10 Excellent

Jennifer Marie

Travelled with partner

21 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My husband and I went here to celebrate our 20th anniversary. The resort was glamorous and we felt spoiled the whole time. Soft sand beaches with drinks brought to us…great food and nightly entertainment. Loved it!

Stayed 4 nights in Nov 2024

10/10 Excellent

Danielle

21 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Nov 2024

10/10 Excellent

Raquel Aparecida

Travelled with family

20 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Nov 2024

6/10 Okay

elizabeth odette jaime

20 Nov 2024

Disliked: Staff & service, property conditions & facilities

El acceso al estacionamiento es complicado y peligro, no hay conexión entre el hotel y el estacionamiento y se tiene que entrar y salir por la misma rampa que los autos.

Stayed 3 nights in Nov 2024

10/10 Excellent

Damodar

Travelled with family

20 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall the property is good. Typical All-inclusive buffet. The drinks are ok. The beach area doesn’t have good connection pass for long walk due to rocks on one side.

Stayed 2 nights in Nov 2024

10/10 Excellent

Susan

20 Nov 2024

Stayed 9 nights in Oct 2024

4/10 Poor

Maritza

20 Nov 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Nov 2024

10/10 Excellent

Patricia

19 Nov 2024

Stayed 3 nights in Oct 2024

10/10 Excellent

Geraldine

Travelled with partner

19 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great overall hotel! Its more of a mature crowd so don't expect on-site parties and entertainment but they do offer shuttle buses to go to thier other RIU locations close by where they have dancing and better entertainment

Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

Travelled with family

19 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel Riu was perfect in every way. The hotel staff was amazing. They were so attentive.

Stayed 5 nights in Nov 2024

8/10 Good

oscar

19 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Nov 2024

2/10 Terrible

Joseph

19 Nov 2024

Stayed 4 nights in Jul 2024

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Hotel Riu Palace Las Americas - Adults Only- All Inclusive

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Junior Suite, 2 Bedrooms (U)

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Suite, Jetted Tub, Ocean View (L)

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Junior Suite, 2 Bedrooms, Ocean View (U)

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Suite, Jetted Tub, Ocean View (B2C-CA)

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Junior Suite, Ocean View (U)

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Suite, Jetted Tub, Ocean View (B2C-US)

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Junior Suite, Ocean View (M)

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Junior Suite, Connecting Rooms (B2C-CA)

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Junior Suite (L)

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Junior Suite, Ocean View (B2C-CA)

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Suite, Ocean View (M)

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Junior Suite (E)

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Junior Suite (M)

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Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

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Suite, Jetted Tub, Ocean View (C)

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Suite, Ocean View (C)

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Junior Suite, Ocean View (L)

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Junior Suite, Connecting Rooms (C)