Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

4.5 star property
Adults-only beachfront property with 2 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Premium bedding, free minibar items, in-room safe, desk
Aerial view
2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Premium bedding, free minibar items, in-room safe, desk
Premium bedding, free minibar items, in-room safe, desk

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Room service
The price is AU$625
includes taxes & fees
15 Jan - 16 Jan 2025

Explore the area

Map
Km 9.7 Blvd. Kukulcan, Zona Hotel, Cancun, QROO, 77500
  • Chac Mool Beach
    6 min walk
  • Forum Beach
    12 min walk
  • Cancun Convention Center
    13 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    26 min drive

Room options

Luxury Junior Suite Ocean Front Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Rainfall showerhead
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Junior Suite Ocean Front

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Rainfall showerhead
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury junior suite sunset view Diamond Club

Highlights

Balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Rainfall showerhead
  • 56 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Chairmans Three bedroom Suite Ocean Front Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
3 bedrooms
Premium bedding
  • 359 sq m
  • Ocean view
  • Sleeps 11
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

Luxury suite sunset view

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Rainfall showerhead
  • 67 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Luxury Suite Ocean Front

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Rainfall showerhead
  • 67 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Luxury junior suite sunset view

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Rainfall showerhead
  • 56 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Chairmans Four bedroom Suite Ocean Front Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
4 bedrooms
Premium bedding
  • 415 sq m
  • Ocean view
  • Sleeps 13
  • 2 King Beds, 4 Queen Beds and 1 Double Sofa Bed

Luxury Presidential One Bedroom Suite Sunset View Diamond club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Rainfall showerhead
  • 114 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Luxury Chairmans Two bedroom Suite Ocean Front Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Rainfall showerhead
  • 303 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Luxury Presidential Two Bedroom Suite Sunset View Diamond club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Rainfall showerhead
  • 170 sq m
  • Lagoon view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
  • 114 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Luxury Presidential Ocean Front Two Bedroom Suite Diamond club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
  • 170 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About the area

Cancun

A luxury stay in Cancun awaits you at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only. Within just a 10-minute stroll, you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Chac Mool Beach. Highlights at this all-inclusive property include 6 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, facials and mani/pedis. With 2 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach and enjoy the on-site gym, sauna and pool cabanas. Business travelers can take advantage of meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 30-minute walk of this 4.5-property class Zona Hotelera property include La Isla Shopping Mall and Cancun Convention Center.

What's nearby

  • Chac Mool Beach - 6 min walk
  • Forum Beach - 12 min walk
  • Cancun Convention Center - 13 min walk
  • Gaviota Azul Beach - 17 min walk
  • La Isla Shopping Mall - 4 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 26 min drive

Restaurants

  • ‪Señor Frogs - ‬3 min walk
  • ‪Snack Grand Park - ‬8 min walk
  • ‪Hard Rock Cafe Cancun - ‬12 min walk
  • ‪The Surfin Burrito - ‬6 min walk
  • ‪Coco Bongo Beach Party - ‬12 min walk

About this property

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Adults-only beachfront property with 2 outdoor pools
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. There are 6 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. WiFi is free in public spaces.

A business centre and meeting rooms are available. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

  • 180 guestrooms or units
  • 6 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Buffet breakfast (free)
  • Terrace on the roof
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • ATM
  • On-site shopping
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only offers 180 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Rooms open to furnished balconies. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room coffee/tea makers and minibars (stocked with some free items). Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 18 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Agave - Mexican Cuisine
  • C/X Culinary Experience
  • Gourmet Marché
  • Hunter Steakhouse
  • Jade - Asian Cuisine

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Health club
  • Sauna
  • Shopping

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 18 treatment rooms
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Royalton Cancun Resort All Inclusive
Royalton Cancun All Inclusive
Royalton Suites Cancun Resort All Inclusive
Royalton Suites Resort All Inclusive
Royalton Suites All Inclusive
Royalton Suites Cancun Resort & Spa - All Inclusive Cancun
Royalton Suites Cancun Resort Spa All Inclusive
Royalton Suites Cancun All Inclusive
Royalton Cancun Resort Spa All Inclusive
Royalton Suites All Inclusive
Royalton Chic Suites Cancun
Royalton CHIC Suites Cancun Resort Spa
Royalton Suites Cancun Resort Spa All Inclusive
Royalton CHIC Suites Cancun Resort Spa Adults Only All Inclusive

Frequently asked questions

What is the cancellation policy at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only on 15 Jan 2025 start from AU$624.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

Yep, Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only has a free self car park.

Are there any beaches close to Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

Yep, Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only is a short 12-minute walk from Forum Beach.

Is there a spa on site at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

Yep, there is an onsite spa at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only. You'll enjoy heaps of services like facials and body treatments.

Does Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only have a pool?

Yep, and guests love it! Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only features 2 outdoor pools, a full-service spa and a health club. All guestrooms come with premium bedding and 24-hour room service.

What makes Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only a romantic place to stay?

Couples spa treatments and couples dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only.

Is Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only family-friendly?

No, Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only is an adults-only property.

Does Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only serve breakfast?

Yep, free buffet brekkie is offered daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

No, Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only does not offer an airport shuttle service.

Is there a bar or restaurant at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

Yep, they've got a poolside bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

No, pets and service animals are not allowed.

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 879 out of 1671 reviews" "
Rating 8 - Good. 361 out of 1671 reviews" "
Rating 6 - Okay. 199 out of 1671 reviews" "
Rating 4 - Poor. 111 out of 1671 reviews" "
Rating 2 - Terrible. 121 out of 1671 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Sarah

Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Tomeka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 3 nights in Jun 2024

6/10 Okay

Latasha

Travelled with group
Liked: Cleanliness, staff & service
The Royalton Chic Cancún was a nice resort over all. We came the week after Labor Day so I believe a lot of the activities were done the weekend before because there wasn’t much activity offered. The food was average resort food with some stuff better than the other. The rooms are modern but could use a deeper cleaning and the mildew smell was the worse. I got home and my stuff had the mildew smell. Also the restaurants and lobby area was very warm like they didn’t have air in that area and yes I know the doors stay open a lot but I’ve been to other resorts and it didn’t feel like that in those areas even with the doors open. Overall it’s a nice resort for any age located close/walking distance to alot of things. I probably wouldn’t stay again but I would tell others to give it a try.
Stayed 4 nights in Sep 2024

10/10 Excellent

Yadin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First all inclusive trip and this was the BEST vacation i’ve been on. Everything about the resort was amazing down to the service and food.
Stayed 4 nights in Aug 2024

2/10 Terrible

Nava

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2024

4/10 Poor

Jared

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
First walked in the door was good got a glass of champagne we got there earlier than check in so they let us go hang out at the pool. Nice they of course tried to sell the market time share stuff but kept telling them no even though they put me on schedule anyhow I said no, the water pressure was horrible even no water for a whole day. The a/c went out when the water stopped so just living off the fan. Had to wait for elevators every time because they were in and out of order 3 at a time so be prepared to wait. The tv of all things didn’t work unless you pay so basically only porn you get on the tv. The worst of it all was the PAID $200 for Chef’s private dinner….. the food was horrible over cooked lobster and over cooked filet mignon that they put gravy on to make it “better”. Little stuff like the window curtains didn’t close all the way it was broke and some lights didn’t work in the room. No hidden cost at the end other than environmental cost that was like 5 dollars a day no biggie on that but overall it wasn’t worth the money they charge on this resort. If it was cheaper and didn’t have the no water issue it would be better.
Stayed 5 nights in Sep 2024

2/10 Terrible

Brianna

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Went here for our anniversary, before arriving I told them that but unfortunately they didn't follow through with a banner or anything special, next to us was a room with a banner and a balloon for someone's birthday. The smell of mildew is overwhelming, the place is incredibly hot and humid with no AC except in the rooms. Eating at restaurants felt like you're in a sauna. Elevators took FOREVER every single time. Food is ehh, ridiculous that the only food option until 6 pm is the buffet. The steakhouse was great and so was the Chopsticks Asian cuisine. Most of the food we ate was unsatisfying and even questionable at times with the seafood, so I avoided it. The servers at restaurant were all amazing. The man at the spa was rude when I was trying to figure out what time we wanted to get our massages. Don't even get me started on the people who try to talk to you into the time shares, so incredibly terrible! We said no, and they asked if that would make us "more poor for x amount of money?" Water went out all Wednesday 10/18/24 when it came back on it was brown and smelled, water pressure was terrible for the whole stay. They told us multiple times it'd be on in a few minutes, wanted us to go down to the spa to take a shower. The water went down for other people multiple times!! It didn't feel all inclusive because some places to sit was extra, different food on menu was extra etc. We felt so upset how many things went wrong on this trip, for the money spent, it was not worth
Stayed 4 nights in Sep 2024

2/10 Terrible

Daisha

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
I wouldn’t stay here again
Stayed 3 nights in Sep 2024

10/10 Excellent

trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Lolita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

4/10 Poor

Lingxuan

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I stayed there for three days and two nights, one day they had no running water, and the other day there was an electricity shortage.
Stayed 3 nights in Sep 2024

10/10 Excellent

Karyssa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great!
Stayed 6 nights in Sep 2024

10/10 Excellent

Amandeep Kaur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so kind. Toilet broke in the night and flooded the room.
Stayed 5 nights in Sep 2024

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la hacienda food was good
Stayed 7 nights in Sep 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

Tiondra

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely amazing and helpful . The pool was nice and clean . The beach is literally right outside of this property 1 min walk to the beach !
Stayed 4 nights in Sep 2024

8/10 Good

Kiera

Liked: Staff & service, property conditions & facilities
Staff was nice and polite
Stayed 4 nights in Sep 2024

8/10 Good

Alton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Christa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property but we were expecting more of a resort feel where this property is a nice hotel. Food was not our favorite. Went offsite for a dinner to get a good meal. Buffet had the best food over the restaurants, in our opinion. We did enjoy there was activities and a night life.
Stayed 3 nights in Sep 2024

10/10 Excellent

John Benevento

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would come back
Stayed 3 nights in Sep 2024

10/10 Excellent

Alex

Stayed 4 nights in Aug 2024

10/10 Excellent

Rebecca

Stayed 4 nights in Aug 2024

8/10 Good

Delfino A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall was satisfied
Stayed 6 nights in Sep 2024