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Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

4.5 star property
Elegant adults-only property on the beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Premium bedding, free minibar items, in-room safe, desk
2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Exterior
Rooftop terrace
Premium bedding, free minibar items, in-room safe, desk

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • All-inclusive
    All-inclusive
  • Spa
    Spa
  • Room service
    Room service
The price is AU$512
includes taxes & fees
22 Nov - 23 Nov

Explore the area

Map
Km 9.7 Blvd. Kukulcan, Zona Hotel, Cancun, QROO, 77500
  • Chac Mool Beach
    6 min walk
  • Forum Beach
    12 min walk
  • Cancun Convention Center
    13 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    26 min drive

Room options

View all photos for Luxury Junior Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Junior Suite Ocean Front Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Rainfall showerhead
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean Front

Premium bedding, free minibar items, in-room safe, desk

Luxury Junior Suite Ocean Front

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Rainfall showerhead
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury junior suite sunset view Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury junior suite sunset view Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Rainfall showerhead
  • 56 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairmans Three bedroom Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Chairmans Three bedroom Suite Ocean Front Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
3 bedrooms
  • 359 sq m
  • Ocean view
  • Sleeps 11
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury suite sunset view

Premium bedding, free minibar items, in-room safe, desk

Luxury suite sunset view

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Rainfall showerhead
  • 67 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Suite Ocean Front

Premium bedding, free minibar items, in-room safe, desk

Luxury Suite Ocean Front

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Rainfall showerhead
  • 67 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury junior suite sunset view

Premium bedding, free minibar items, in-room safe, desk

Luxury junior suite sunset view

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Rainfall showerhead
  • 56 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairmans Four bedroom Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Chairmans Four bedroom Suite Ocean Front Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
4 bedrooms
  • 415 sq m
  • Ocean view
  • Sleeps 13
  • 2 King Beds, 4 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Sunset View Diamond club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential One Bedroom Suite Sunset View Diamond club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Rainfall showerhead
  • 114 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Chairmans Two bedroom Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Chairmans Two bedroom Suite Ocean Front Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Rainfall showerhead
  • 303 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Two Bedroom Suite Sunset View Diamond club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Two Bedroom Suite Sunset View Diamond club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Rainfall showerhead
  • 170 sq m
  • Lagoon view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Separate bedroom
  • 114 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential Ocean Front Two Bedroom Suite Diamond club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Ocean Front Two Bedroom Suite Diamond club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Separate bedroom
  • 170 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

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About the area

Cancun

A luxury stay in Cancun awaits you at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only. Within a 5-minute stroll you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Forum Beach within a 15-minute walk. Highlights at this all-inclusive property include 6 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, facials and mani/pedis. With 2 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach and enjoy the on-site gym, sauna and pool cabanas. Business travelers can take advantage of meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 20-minute walk of this 4.5-property class Zona Hotelera property include Cancun Convention Center and Gaviota Azul Beach.

What's nearby

  • Chac Mool Beach - 6 min walk - 0.6 km
  • Forum Beach - 12 min walk - 1.1 km
  • Cancun Convention Center - 13 min walk - 1.1 km
  • Gaviota Azul Beach - 17 min walk - 1.5 km
  • La Isla Shopping Mall - 4 min drive - 3.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 26 min drive

Restaurants

  • ‪Señor Frogs - ‬3 min walk
  • ‪Snack Grand Park - ‬8 min walk
  • ‪Hard Rock Cafe Cancun - ‬12 min walk
  • ‪The Surfin Burrito - ‬6 min walk
  • ‪Coco Bongo Beach Party - ‬12 min walk

About this property

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Elegant adults-only property on the beach
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. There are 6 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. WiFi is free in public spaces.

A business centre and meeting rooms are available. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

  • 180 guestrooms or units
  • 6 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Buffet breakfast (free)
  • Terrace on the roof
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • ATM
  • On-site shopping
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only offers 180 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Rooms open to furnished balconies. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room coffee/tea makers and minibars (stocked with some free items). Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 18 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Agave - Mexican Cuisine
  • C/X Culinary Experience
  • Gourmet Marché
  • Hunter Steakhouse
  • Jade - Asian Cuisine

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 18 treatment rooms
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Royalton Cancun Resort All Inclusive
Royalton Cancun All Inclusive
Royalton Suites Cancun Resort All Inclusive
Royalton Suites Resort All Inclusive
Royalton Suites All Inclusive
Royalton Suites Cancun Resort & Spa - All Inclusive Cancun
Royalton Suites Cancun Resort Spa All Inclusive
Royalton Suites Cancun All Inclusive
Royalton Cancun Resort Spa All Inclusive
Royalton Suites All Inclusive
Royalton Chic Suites Cancun
Royalton CHIC Suites Cancun Resort Spa
Royalton Suites Cancun Resort Spa All Inclusive
Royalton CHIC Suites Cancun Resort Spa Adults Only All Inclusive

Frequently asked questions

What is the cancellation policy at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only on 22 Nov 2024 start from AU$511.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

Yep, Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only has a free self car park.

Are there any beaches close to Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

Yep, Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only is a short 12-minute walk from Forum Beach.

Is there a spa on site at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

Yep, there is an onsite spa at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only. You'll enjoy heaps of services like facials and body treatments.

Does Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only have a pool?

Yep, and guests love it! Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only features 2 outdoor pools, a full-service spa and a health club. All guestrooms come with premium bedding and 24-hour room service.

What makes Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only a romantic place to stay?

Couples spa treatments and couples dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only.

Is Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only family-friendly?

No, Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only is an adults-only property.

Does Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only serve breakfast?

Yep, free buffet brekkie is offered daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

No, Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only does not offer an airport shuttle service.

Is there a bar or restaurant at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

Yep, they've got a poolside bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

No, pets and service animals are not allowed.

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 827 out of 1584 reviews" "
Rating 8 - Good. 342 out of 1584 reviews" "
Rating 6 - Okay. 196 out of 1584 reviews" "
Rating 4 - Poor. 104 out of 1584 reviews" "
Rating 2 - Terrible. 115 out of 1584 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Gabrielle

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

nelson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service from all the employees
Stayed 5 nights in Aug 2024

8/10 Good

Norasa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staffs were amazing. I think there should be diversity as it pertains to the food and bigger servings. The entertainment could’ve been better too.
Stayed 4 nights in Aug 2024

2/10 Terrible

Jerdian, Roosevelt

Travelled with partner
Liked: Cleanliness, staff & service
This resort will start losing customers. I stayed at this resort last year 2023 and the resort had many fun activities day and night. The restaurants were always open and allowed walk ins. Now visiting for the 2nd time I was expecting the same thing, it was a big disappointment….. majority of the restaurants were not open everyday and in order to eat u need to make a reservation in advance. If u don’t have a reservation they turn u around and let u starve. The bars also close super early. I spent all this money to not have all inclusive??? Also the resort had no fun activities or night life for it to be an adults only resort. Don’t waste ur money going here. I will not return
Stayed 4 nights in Aug 2024

8/10 Good

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Easy check in and out process.the food was delicious
Stayed 4 nights in Aug 2024

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay will be back
Stayed 6 nights in Aug 2024

6/10 Okay

Nestor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food some of the resort's restaurants was terrible. The Asian, Italian and the Steak place the food was tasteless and badly prepared. I enjoyed the breakfast buffer and the Sky Restaurant was superb.
Stayed 4 nights in Aug 2024

10/10 Excellent

Laquinn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Astley

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 2 nights in Aug 2024

6/10 Okay

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Food was not good anywhere at this resort
Stayed 3 nights in Aug 2024

6/10 Okay

Lance

Travelled with family
Liked: Cleanliness, staff & service, amenities
Some of the guest partied way to hard and treated staff bad
Stayed 4 nights in Jul 2024

8/10 Good

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Kevin G

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

2/10 Terrible

Noah

Liked: Staff & service
Stayed 7 nights in Aug 2024

4/10 Poor

Rierra

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
na
Stayed 3 nights in Aug 2024

8/10 Good

Dairo

Travelled with partner
Liked: Cleanliness, staff & service
Was in construction in the lobby
Stayed 2 nights in Jul 2024

10/10 Excellent

Marella

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect from the first day we entered the hotel being served very tasty herbal tea to the room with great view and very clean beds, even the smell everywhere was amazing. The staff was helpful and polite and everything was on time. I liked the buffet options they have from different meats to salads, friuts, and desserts. We ordered room service and everything came quickly and fresh. I really recommend this resort for everyone that is looking to have fun and have ana amazing experience overall.
Stayed 4 nights in Aug 2024

6/10 Okay

Bre

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Aug 2024

6/10 Okay

Victor

Stayed 5 nights in Aug 2024

6/10 Okay

Glady Mae

Stayed 2 nights in Jul 2024

2/10 Terrible

Veronica

Stayed 4 nights in Aug 2024

10/10 Excellent

Antione

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royalton was amazing it had multiple restaurants and had great views. It was all inclusive with great quality in food and drinks. I highly recommend this hotel/resort and my wife and I will definitely try their other resorts in Cuba, Dominican Republic, Saint Lucia and others.
Stayed 6 nights in Jul 2024

10/10 Excellent

Isaiah

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was amazing! The only thing I can say was a down side was that the bars do close a little early for what I was expecting for a party resort. Bars close at 12am and the outside bar at the party area closes at 1am. Which is reasonable, but on our last night on Monday they closed earlier
Stayed 4 nights in Aug 2024

10/10 Excellent

veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Party resort
Stayed 3 nights in May 2024

6/10 Okay

Aliya Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Not sure if I’d return. I was expecting a lot more from an adults-only resort. For starters there is construction in the lobby, not very appealing to walk in and smell paint. Check in was very quick but my quoted price to upgrade to Diamond club was not honored so I decided not to upgrade. The pros: nice spacious rooms, quick room service, employees always greeted me with a smile, easy to navigate app, and a quick walk to downtown. The cons: pool closes early for an adult-only resort, you have to pay for parties on the resort if you aren’t diamond club, entertainment itself was lacking, and one of the employees told me he was going to “rob me” since I was a solo female traveler. I went off of the resort every night to party with other guests who were staying here and we all agreed it beats the point of an adults-only all inclusive with a nightclub.
Stayed 3 nights in Aug 2024