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Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive

4.5 star property
Adults-only beachfront property with 2 outdoor pools
VIP Access
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive

Sports facility
2 outdoor pools, pool umbrellas, pool loungers
Exterior
Junior Suite Partial Ocean View - King
9 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
The price is AU$1,107
includes taxes & fees
10 Feb - 11 Feb

Explore the area

Map
Lote RTH-7-PM-II, Lte1, Mz 1, Smz 3, Punta Sam, QROO, 77400
  • Playa Mujeres Golf Club
    ‪5 min drive‬
  • Punta Sam Ferry Terminal
    ‪7 min drive‬
  • Mujeres Beach
    ‪12 min drive‬
  • Isla Mujeres, Quintana Roo (ISJ)
    ‪93 min drive‬

Room options

View all photos for Preferred Club Junior Suite Ocean View Swim Out - Double

Terrace/patio

Preferred Club Junior Suite Ocean View Swim Out - Double

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Pillow menu
  • 56 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Master Suite Ocean Front

Preferred Club Master Suite Ocean Front

Preferred Club Master Suite Ocean Front

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private outdoor hot tub
Air conditioning
Club Lounge
Free minibar items
  • 108 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean View

Preferred Club Master Suite Ocean View | Balcony view

Preferred Club Master Suite Ocean View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private outdoor hot tub
Air conditioning
Club Lounge
Free minibar items
  • 108 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite - Two Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite - Two Queen Beds

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Ocean View - King Bed

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite Ocean View - King Bed

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Partial Ocean View - King

Junior Suite Partial Ocean View - King

Junior Suite Partial Ocean View - King

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
  • 56 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Garden View - King Bed

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite Garden View - King Bed

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Garden View - Double Beds

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite Garden View - Double Beds

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
  • 56 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite - King Bed

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite - King Bed

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View - Double Beds

Balcony view

Junior Suite Ocean View - Double Beds

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
  • 56 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean Front - King Bed

Premium bedding, in-room safe, desk, blackout curtains

Preferred Club Junior Suite Ocean Front - King Bed

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Pillow menu
  • 56 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Preferred Club Junior Suite Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Pillow menu
  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front - Double Beds

Premium bedding, in-room safe, desk, blackout curtains

Preferred Club Junior Suite Ocean Front - Double Beds

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Pillow menu
  • 56 sq m
  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean View Swim Out - King

View from room

Preferred Club Junior Suite Ocean View Swim Out - King

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Pillow menu
  • 56 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front Private Pool

Preferred Club Master Suite Ocean Front Private Pool | View from room

Preferred Club Master Suite Ocean Front Private Pool

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Club Lounge
Free minibar items
  • 155 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Swim Out - Double Beds

Junior Suite Swim Out - Double Beds

Junior Suite Swim Out - Double Beds

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
  • 56 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Swim Out - King Bed

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite Swim Out - King Bed

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deal of the Day

Premium bedding, in-room safe, desk, blackout curtains

Deal of the Day

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
  • 56 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Similar properties

Front of property

Atelier Playa Mujeres - Adults Only - All Inclusive

Pool
Breakfast included
All-inclusive
Spa
4.7 out of 5, Exceptional, (1092)
The price is AU$1,653
for 1 room
includes taxes & fees
10 Feb - 11 Feb
Atelier Playa Mujeres - Adults Only - All Inclusive

About the area

Punta Sam

A luxury stay in Punta Sam awaits you at Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive. Within a 30-minute stroll, you'll find Playa Mujeres Golf Club and Mujeres Beach. Highlights at this all-inclusive property include 9 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Secrets Spa by Pevonia can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and hot tub. The restaurant, Market Cafe, serves international cuisine and is open for breakfast and lunch. With 2 poolside bars and 7 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the 4 hot tubs and nightclub. Meeting rooms, a conference centre, and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a gym and a free manager's reception. There's also the convenience of free valet parking. .Sights within a 20-minute drive of this 4.5-property class Playa Mujeres property include Gran Puerto Pier and Puerto Cancun Marina Town Center.

What's nearby

  • Playa Mujeres Golf Club - 5 min drive
  • Mujeres Beach - 12 min drive
  • Isla Mujeres Ferry Terminal - 84 min drive
  • Dolphin Discovery - 90 min drive
  • North Beach - 98 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 45 min drive

Restaurants

  • ‪Isla Blanca - ‬13 min walk
  • ‪Flavors - ‬5 min drive
  • ‪Mar - ‬5 min drive
  • ‪Xtra Time - ‬16 min walk
  • ‪World Café - ‬15 min walk

About this property

Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive

Adults-only beachfront property with 2 outdoor pools
Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 7 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers outdoor tennis courts, a steam room and a fitness centre. Valet parking is free.

Smoking is allowed in designated areas at this 4.5-star Punta Sam property.

  • 424 guestrooms or units
  • 5 levels
  • 5 buildings
  • 9 dining venues
  • 2 bars by the pool
  • 7 bars or lounges
  • Conference rooms
  • Built in 2014
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Swim-up bar
Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive offers 424 accommodations with iPod docking stations and laptop-compatible safes. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Secrets Spa by Pevonia has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 7 bars/lounges
  • 9 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bordeaux
  • Market Cafe
  • Oceana
  • Portofino
  • Seaside Grill

Things to do

  • 2 outdoor pools
  • 4 spa tubs
  • Basketball
  • Beach volleyball
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Nightclub
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per accommodation, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Playa Mujeres Secrets
Secrets Playa Mujeres
Secrets Playa Mujeres Resort
Secrets Resort Playa Mujeres
Secrets Playa Mujeres Golf Resort All Inclusive
Secrets Golf Resort All Inclusive
Secrets Playa Mujeres Golf
Secrets Playa Mujeres Resort Spa
Secrets Playa Mujeres Golf All Inclusive
Secrets Golf All Inclusive
Secrets Playa Mujeres Golf Resort All Inclusive
Secrets Golf Resort All Inclusive
Secrets Playa Mujeres Golf All Inclusive
Secrets Golf All Inclusive
Hotel Secrets Playa Mujeres Golf & Spa Resort - All Inclusive
Secrets Playa Mujeres Golf Spa Resort All Inclusive
Secrets Playa Mujeres Resort Spa
Secrets Mujeres Inclusive

Frequently asked questions

What is the cancellation policy at Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive?

Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive?

As of 27 Jan 2025, prices found for a 1-night stay for 2 adults at Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive on 10 Feb 2025 start from AU$1,107.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive?

Yep, Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive has free valet parking.

Are there any beaches close to Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive?

The closest beach to Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive is North Beach (6.6 km).

Is there a spa on site at Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive?

Yep, Secrets Spa by Pevonia is available for guests. It has 4 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive have a pool?

Yep, and guests love it! Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive?

Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive features a private beach, 2 poolside bars and 2 outdoor pools. All guestrooms come with Private jetted baths, premium bedding and 24-hour room service.

What makes Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as Jetted bath and premium bedding in the guestrooms, help set the scene for a romantic weekend at Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive.

Is Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive family-friendly?

No, Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive is an adults-only property.

Are there hot tubs in the rooms at Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Is there a free airport shuttle available at Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive?

No, Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive?

Relax with a coldie at the 2 poolside bars or 7 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 609 out of 1004 reviews" "
Rating 8 - Good. 226 out of 1004 reviews" "
Rating 6 - Okay. 107 out of 1004 reviews" "
Rating 4 - Poor. 43 out of 1004 reviews" "
Rating 2 - Terrible. 19 out of 1004 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!
Stayed 4 nights in Oct 2024

8/10 Good

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I enjoyed our vacation, there was lots on construction happening in the facility, and even though there were areas of the site that need some TLC the overall state of the facility it really nice, the swim out was really small for our preferred room, the food was good but not seasoned as much as we would like but it was cooked well, the entertainment team was the best, Brian, sexy Felix, Hose were fantastic. Thank you secrets for making our 20th anniversary the best.
Stayed 6 nights in Oct 2024

10/10 Excellent

Jamie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it all, the choice of food plus access to the other resort was a plus. I didn't love the golf carts but the transport was fast most of the time you didn't have to wait more than 5 mins. View of ocean was nice water was warm and the preferred club drinks were much better I liked the beefeater strawberry gin.
Stayed 6 nights in Oct 2024

8/10 Good

Simone

Stayed 3 nights in Sep 2024

10/10 Excellent

Suzanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this resort. Loved the location and the beach was beautiful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, beautiful area, all restaurants were great and good shows
Stayed 7 nights in Sep 2024

10/10 Excellent

Tavon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great place to stay at I love how the staff were considerate and polite. Bar tenders were excellent and servers.
Stayed 5 nights in Oct 2024

10/10 Excellent

Kaila

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed everything
Stayed 5 nights in Oct 2024

4/10 Poor

Darcee

Travelled with group
Disliked: Amenities, property conditions & facilities
The restaurants were not five star, not that great. There were places on the website that were open but when we got there they had been closed. We were without AC for over 24hrs and when we asked to get some kind of comp they said they couldn't because we went through Expedia not Hyatt, even though we are members of Hyatt they wouldn't give us anything.
Stayed 7 nights in Oct 2024

4/10 Poor

ERIC

Stayed 4 nights in Sep 2024

6/10 Okay

Bindu

Liked: Property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dinner was excellent! Portofino Restaurant. Our waiter Rigoberto was the best! Reason we ate their twice! Our hostess Vaness was very professional.
Stayed 4 nights in Oct 2024

6/10 Okay

Jeff

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Good
Stayed 5 nights in Oct 2024

10/10 Excellent

Martha

Stayed 3 nights in Sep 2024

6/10 Okay

Ron, Visalia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Oct 2024

8/10 Good

Christopher Kiat Kian

Liked: Staff & service
Stayed 6 nights in Sep 2024

2/10 Terrible

Eliset

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
AC Broke , they wouldn’t give correct information, compensation was lacking, theyre were only 3 amazing staffs, Francisco from Pool Bar, David from Oceana and a girl Celicia or something like that from Oceana
Stayed 7 nights in Oct 2024

8/10 Good

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend visiting Secrets Playa Mujeres. They have a great variety of cuisine and dining options, the people and staffs are very friendly and helpful. However, I am giving 4 stars because our room's AC was not working, but the staff did a great job accommodating another room for us
Stayed 5 nights in Oct 2024

6/10 Okay

Skyler Faythe

Travelled with partner
Liked: Amenities
Air conditioning didn’t work for 3 days, ants crawling in our bed, golf carts rarely picked us up to be transported around resort. Spoke with their chief concierge regarding our issues in which she said there was nothing she could do.
Stayed 7 nights in Oct 2024

4/10 Poor

Todd

Travelled with family, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
VIP services were awful. Air conditioning was out for 2 days in our room. So hot and humid! The complimentary CIP shopping trip was a catfish. They didn’t have a record of the spa package “upgrade “ they sold us. We will not stay here again.
Stayed 7 nights in Oct 2024

10/10 Excellent

Luiza

Stayed 4 nights in Sep 2024

8/10 Good

Megan Genevieve

Stayed 3 nights in Oct 2024

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Highly recommend! The staff were exceptionally lovely, super helpful, and very friendly. The resort itself has heaps to do and is very well maintained. Food and drinks were delicious! Wish we could have stayed longer.
Stayed 3 nights in Sep 2024

10/10 Excellent

Soleini Morillo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 3 nights in Sep 2024

8/10 Good

Jose Evelio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice property but is going through some renovations.
Stayed 5 nights in Sep 2024