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The Royal Sands Resort & Spa All Inclusive

4.0 star property
Stylish property on the shore with 4 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Royal Sands Resort & Spa All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
Exterior
On the beach, white sand, sun-loungers, beach umbrellas
Front of property
View from room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Luxury Avenue Shopping Mall
    4 min walk
  • Kukulcan Plaza Shopping Mall
    5 min walk
  • Ballenas Beach
    8 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    18 min drive

Room options

View all photos for Junior Suite, 2 Double Beds, Ocean View

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 2 Double Beds, Ocean View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Separate bedroom
Blackout curtains
Ceiling fan
Pillow-top bed
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom

43-inch flat-screen TV with satellite channels, TV

Deluxe Suite, 1 Bedroom

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 88 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Murphy Beds

View all photos for Junior Suite - Two Children

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite - Two Children

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Ceiling fan
Blackout curtains
Pillow-top bed
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 2 Bedrooms

View from room

Deluxe Suite, 2 Bedrooms

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 128 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beachfront

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Suite, 2 Bedrooms, Beachfront

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 128 sq m
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Murphy Beds

View all photos for Deluxe Suite, 1 Bedroom, Beachfront

Terrace/patio

Deluxe Suite, 1 Bedroom, Beachfront

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 88 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Single Murphy Beds

View all photos for Junior Suite, Beachfront

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, Beachfront

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Separate bedroom
Blackout curtains
Ceiling fan
Pillow-top bed
  • 40 sq m
  • Beach view
  • Sleeps 2
  • 2 Double Beds

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The price is AU$514
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About the area

Cancun

A family-friendly stay in Cancun awaits you at The Royal Sands Resort & Spa All Inclusive. You'll be 1.5 km (0.9 mi) from La Isla Shopping Mall and 3.2 km (2 mi) from Iberostar Cancun Golf Course. Highlights at this beachfront property include 4 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, body wraps and facials along with access to the sauna and hot tub. The family restaurant, La Veranda, serves international cuisine and is open for breakfast, lunch and dinner. Sidelines Sports Bar is the property's own sports bar. Spend the day at the beach where you'll find sunloungers, and enjoy the 4 outdoor tennis courts and marina. Other amenities include free Wi-Fi in public areas, a gym and a free children's club. Each morning free self-service breakfast is offered between 7:00 AM and 11:00 AM. There's also free extended parking, along with the convenience of a free area shuttle. .Attractions within a 10-minute drive of this 4-property class Zona Hotelera property include West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Forum Beach.

What's nearby

  • Marlin Beach - 11 min walk - 1.0 km
  • Cancun Interactive Aquarium - 18 min walk - 1.5 km
  • La Isla Shopping Mall - 18 min walk - 1.5 km
  • Aquaworld - 2 min drive - 1.9 km
  • Delfines Beach - 6 min drive - 5.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive

Restaurants

  • ‪La Veranda - ‬1 min walk
  • ‪Ilios Restaurant - ‬13 min walk
  • ‪Taboo Cancun - ‬1 min drive
  • ‪Hacienda Sisal - Mexican Restaurant Cancun - ‬2 min walk
  • ‪Puerto Madero - ‬1 min drive

About this property

The Royal Sands Resort & Spa All Inclusive

Stylish property on the shore with 4 outdoor swimming pools
Some rates at The Royal Sands Resort & Spa All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At The Royal Sands Resort & Spa All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, a beach bar and a bar/lounge. WiFi is free in public spaces. This beach property also offers a complimentary children's club, a children's pool and outdoor tennis courts.

Smoking is allowed in designated areas at this 4-star Cancun property.

  • 340 guestrooms or units
  • 9 levels
  • 15 buildings
  • 4 dining venues
  • 2 bars by the pool
  • Built in 2000
  • Breakfast available (free)
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Swim-up bar
The Royal Sands Resort & Spa All Inclusive offers 340 accommodations with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free extended parking on site

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Char Hut
  • Hacienda Sisal
  • La Veranda
  • Sand Dollar
  • Sidelines Sports Bar

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • In-room massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • Lift

More

  • 15 buildings
  • 9 floors
  • Built in 2000
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Royal Sands Resort & Spa All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 4.57 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Sands
Royal Sands All Inclusive
Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands Cancun
Sands All Inclusive
Royal Sands All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at The Royal Sands Resort & Spa All Inclusive?

The Royal Sands Resort & Spa All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Royal Sands Resort & Spa All Inclusive?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at The Royal Sands Resort & Spa All Inclusive on 4 Dec 2024 start from AU$445.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Royal Sands Resort & Spa All Inclusive?

Yep, The Royal Sands Resort & Spa All Inclusive has free extended parking.

Are there any beaches close to The Royal Sands Resort & Spa All Inclusive?

Yep, The Royal Sands Resort & Spa All Inclusive is a short 11-minute walk from Hotel Zone Beaches. Fun beach activities include volleyball, snorkelling and kayaking. You can also find boat tours.

Is there a spa on site at The Royal Sands Resort & Spa All Inclusive?

Yep, there is an onsite spa at The Royal Sands Resort & Spa All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, facials and body treatments.

Does The Royal Sands Resort & Spa All Inclusive have a pool?

Yep, and guests love it! The Royal Sands Resort & Spa All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at The Royal Sands Resort & Spa All Inclusive?

The Royal Sands Resort & Spa All Inclusive features 2 poolside bars, 4 outdoor pools and a full-service spa. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes The Royal Sands Resort & Spa All Inclusive a romantic place to stay?

A hot tub and poolside dining, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at The Royal Sands Resort & Spa All Inclusive.

Is The Royal Sands Resort & Spa All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and supervised childcare, it's no surprise that The Royal Sands Resort & Spa All Inclusive is a hit with families.

Does The Royal Sands Resort & Spa All Inclusive serve breakfast?

Sure does, complimentary self-service breakfast is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at The Royal Sands Resort & Spa All Inclusive?

No, The Royal Sands Resort & Spa All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at The Royal Sands Resort & Spa All Inclusive?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Royal Sands Resort & Spa All Inclusive?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at The Royal Sands Resort & Spa All Inclusive?

No, pets and service animals are not allowed.

The Royal Sands Resort & Spa All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1487 out of 2503 reviews" "
Rating 8 - Good. 555 out of 2503 reviews" "
Rating 6 - Okay. 267 out of 2503 reviews" "
Rating 4 - Poor. 102 out of 2503 reviews" "
Rating 2 - Terrible. 92 out of 2503 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eliseba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place. Swimming pools very clean as well. Staff very nice. Good customer service.
Stayed 4 nights in Aug 2024

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the beach. It was beautiful. Most of the other hotels did not have a beach.
Stayed 6 nights in Aug 2024

6/10 Okay

Rajesh

Liked: Cleanliness, property conditions & facilities
Property was very good. The pools and the views were nice. The housekeeping was at different times every day, don’t know why. The food options are very limited.
Stayed 4 nights in Aug 2024

10/10 Excellent

vanessa, dallas

Travelled with family
Liked: Cleanliness, staff & service
The best hotel in cancun
Stayed 3 nights in Aug 2024

10/10 Excellent

Devindra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and knowledgeable.
Stayed 3 nights in Aug 2024

8/10 Good

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great resort. It was annoying that not everything was not all inclusive
Stayed 5 nights in Aug 2024

6/10 Okay

Eugene, Santa Clara

Travelled with group
Overall a wonderful family resort. Check-in staff, room service, house cleaners and restaurant service team members were helpful and friendly. The property has several large pools and is very close to the beach. The views are amazing! The pool bar staff on Royal Sands I were very, very slow. It’s a 30 minute process to order a beer (10 min wait, additional 10 min after you order, and another 10 minutes to get your room key back). If you ask for a mixed drink good luck, it could take another 10-15 mins. Not to mention the pool gets significantly murky later in the afternoon. The pool staff at Royal Sands II were amazing. Our bartender was Mario, I think he had only been there 6 months. We called him Super Mario. He mixed up a French 75, amazing Margarita and several other cocktails. This pool remained as clean in the afternoon as it was in the morning. Overall, a great resort with just a few areas to improve.
Stayed 5 nights in Aug 2024

8/10 Good

Janica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like this property and have stayed here before. The issue with this most recent stay is that it’s a time share property and they made us change rooms after the first night to accommodate a time share holder. They said I should have been notified when booking but I was not notified until I received an email on the day of my arrival letting me know that I would not have to change rooms. In the end, we did have to change rooms and the whole process seemed chaotic and inconvenient. They need to be more clear about this policy, and they need to be more accommodating to guests who are not time share holders, because we are still paying guests. Lines at the reception desk were often quite long and there were always more employees helping the time share members than other customers. We do love the location but may consider staying elsewhere on our next visit.
Stayed 4 nights in Aug 2024

10/10 Excellent

HENRY, Cypress

Travelled with family
Liked: Amenities
I love everything
Stayed 3 nights in Aug 2024

8/10 Good

Jose De Jesus Martinez

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Long waiting time everyday we had dinner in average 2 hours to get your food
Stayed 6 nights in Aug 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so nice
Stayed 7 nights in Aug 2024

6/10 Okay

Sheng

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
We got sat down at our table at 8:35, and we got our food at 10:03. The waiters took and gave orders to other people even though we were there first. It’s like they completely forgot about us and remembered us at the last minute. AND the pineapple juice took 25 minutes to come to us. I AM PRETTY SURE THAT PINEAPPLE JUICE DOES NOT TAKE 25 MINUTES. Don’t go here if you want your food fast.
Stayed 5 nights in Aug 2024

10/10 Excellent

Takeshi, Irvine

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and kids said that they didn’t want to go back home. This property and place are such a great ones.
Stayed 4 nights in Aug 2024

2/10 Terrible

Jose

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
We ordered room service one night and was never received. I had to switch rooms in the middle of my stay. I booked an ocean view stay and when switched my view was nothing of that. At some point we received attitude when requesting drinks at the pool bar from the staff. I had another time when staff was rude at the buffet. That’s only a scratch of the surface on the complaints and experience we had at this hotel. When I made these complaints to the staff TWICE I felt as if both times I was disregarded as if it was no big deal. Will not be going back for sure.
Stayed 4 nights in Aug 2024

10/10 Excellent

Rene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very clean property.
Stayed 4 nights in Aug 2024

10/10 Excellent

Dawid, vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 5 nights in Aug 2024

8/10 Good

Caterin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Hoa

Liked: Cleanliness
Stayed 3 nights in Aug 2024

6/10 Okay

Jose Luis, Glendale

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Great service, great location a lot of activities and amenities
Stayed 2 nights in Aug 2024

10/10 Excellent

Barbara E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food. Friendly staff. Nice and clean and quiet
Stayed 7 nights in Aug 2024

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo. El staff un poco no amigable pero super bien. Los amaneceres son espectaculares y la gran variedad de comida.
Stayed 1 night in Aug 2024

10/10 Excellent

Svetlana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like this property d / t big room
Stayed 7 nights in Aug 2024

8/10 Good

Jaime

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property was nice. We would have enjoyed having more daytime dining options and late options after coming back from excursions. The Buffett doors locked before closing and room service wasn’t 24/7, making it hard to enjoy excursions and the amenities that were included. Service was ok but slow. They kept trying to sell us time share. We enjoyed the ability to go to the other properties for dinner and activities.
Stayed 3 nights in Aug 2024

10/10 Excellent

Christopher Scott

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing views. Friendly staff. Decent food.
Stayed 6 nights in Aug 2024

10/10 Excellent

Purvi

Liked: Cleanliness, staff & service, property conditions & facilities
The views of the ocean are absolutely beautiful! The pool is awesome. The staff is very friendly and tries hard to accommodate requests.
Stayed 4 nights in Aug 2024