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Bel Marina Hoi An Resort

5.0 star property
Luxury resort connected to a shopping centre in Hoi An with 2 restaurants

Photo gallery for Bel Marina Hoi An Resort

2 outdoor pools, pool umbrellas, pool loungers
Marina Suite
2 restaurants, breakfast, lunch, dinner served; international cuisine
Reception
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym
  • Laundry
The current price is AU$414
includes taxes & fees
24 Mar - 25 Mar

Explore the area

Map
127 Nguyen Phuc Tan Street, Cam Pho Ward, Hoi An
  • Hoi An Night Market
    ‪5 min walk‬
  • Chua Cau
    ‪9 min walk‬
  • Hoi An Market
    ‪14 min walk‬
  • Da Nang (DAD-Da Nang Intl.)
    ‪48 min drive‬

Room options

View all photos for Premium Room

Down duvets, minibar, in-room safe, desk

Premium Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
  • 52 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Premier Family Connect

Premier Family Connect

Premier Family Connect

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
  • 60 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Marina Villa

Marina Villa | View from room

Marina Villa

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
2 bedrooms
Down duvet
  • 100.0 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Connecting Rooms

Down duvets, minibar, in-room safe, desk

Deluxe Connecting Rooms

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
2 bedrooms
Down duvet
  • 78 sq m
  • Sleeps 6
  • 1 King Bed and 2 Large Single Beds

View all photos for Deluxe Room, Balcony, City View

Down duvets, minibar, in-room safe, desk

Deluxe Room, Balcony, City View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Pool View

Down duvets, minibar, in-room safe, desk

Deluxe Room, Pool View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Premier Deluxe Town View

Down duvets, minibar, in-room safe, desk

Premier Deluxe Town View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed

View all photos for Premier Suite

Premier Suite

Premier Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Blackout curtains
  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Window

View from room

Deluxe Window

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room, Balcony, River View

Deluxe Room, Balcony, River View

Deluxe Room, Balcony, River View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
  • 40 sq m
  • River view
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for PREMIER JUNIOR SUITE TOWN VIEW

PREMIER JUNIOR SUITE TOWN VIEW | View from room

PREMIER JUNIOR SUITE TOWN VIEW

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for PREMIER JUNIOR SUITE RIVER VIEW

PREMIER JUNIOR SUITE RIVER VIEW

PREMIER JUNIOR SUITE RIVER VIEW

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
  • 40 sq m
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Deluxe Garden View

Premier Deluxe Garden View | View from room

Premier Deluxe Garden View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed

View all photos for Marina Suite

Marina Suite

Marina Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Separate bedroom
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Garden View

Family Room, Garden View

Family Room, Garden View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Down duvet
  • 80 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Premier Deluxe River View

View from room

Premier Deluxe River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
  • 30 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

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La Siesta Hoi An Resort & Spa

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  • Parking included
4.9 out of 5, Exceptional, (940)
The price is AU$159
for 1 room
includes taxes & fees
28 Mar - 29 Mar
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About the area

Hoi An

Bel Marina Hoi An Resort places you in the centre of Hoi An, connected to a shopping centre and within just a 15-minute stroll of popular places like Hoi An Night Market and Hoi An Market. Highlights at this luxury resort include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the sauna. The restaurant, Thu Bon, serves international cuisine and is open for breakfast, lunch and dinner. Pool Bar is the resort's own bar. Spend the day at the nearby private beach and enjoy the on-site free kids' club, gym and lazy river. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a 24-hour business centre. There's also free self parking, along with the convenience of a free beach shuttle. .Attractions within a 20-minute drive of this 5-property class Cam Pho resort include An Bang Beach and Marble Mountains.
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What's nearby

  • Hoi An Night Market - 5 min walk - 0.4 km
  • Song Hoai Square - 5 min walk - 0.4 km
  • Chua Cau - 9 min walk - 0.8 km
  • Hoi An Market - 14 min walk - 1.2 km
  • An Bang Beach - 18 min drive - 6.0 km

Getting around

  • Ga Thanh Khe Station - 29 min drive
  • Da Nang (DAD-Da Nang Intl.) - 48 min drive

Restaurants

  • ‪Mr Bean Bar - ‬5 min walk
  • ‪Highlands Coffee - ‬5 min walk
  • ‪Green Heaven Restaurant & Bar - ‬4 min walk
  • ‪Funky Monkey - ‬5 min walk
  • ‪Lolali Coffee - ‬6 min walk

About this property

Bel Marina Hoi An Resort

Luxury resort connected to a shopping centre in Hoi An with 2 restaurants
A private beach is featured. Bel Marina Hoi An Resort offers its guests a full-service spa, 2 outdoor swimming pools, a lazy river, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

There's an onsite 24-hour business centre. A children's pool, a terrace, and a complimentary children's club are also featured at the luxury Bel Marina Hoi An Resort. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Hoi An resort.

  • 202 guestrooms or units
  • 2 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • Built in 2016
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
Bel Marina Hoi An Resort offers 202 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature down duvets. 40-inch LCD televisions come with cable channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

The on-site spa has 15 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • 2 bars/lounges
  • 2 poolside bars
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Bel Restaurant
  • Pool Bar
  • Sky Lounge & Bar
  • Thu Bon

Things to do

  • 2 outdoor pools
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Lazy river
  • Playground

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • On the riverwalk
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (120 centimetre high)
  • Lift (140 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bel Marina Hoi An Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 750000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 400000 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: VND 750000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a security system in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hoi Marina
Hoi Marina Resort
Hoi Silk Marina Resort Hoi An
Hoi Silk Marina Resort
Hoi Silk Marina Hoi An
Hoi Silk Marina
Hoi An Silk Marina Resort Spa
Hoi An Marina Resort Spa
Bel Marina Hoi An
Hoi An Silk Marina Resort Spa
Bel Marina Hoi An Resort Resort

Frequently asked questions

What is the cancellation policy at Bel Marina Hoi An Resort?

Bel Marina Hoi An Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bel Marina Hoi An Resort?

As of 14 Mar 2025, prices found for a 1-night stay for 2 adults at Bel Marina Hoi An Resort on 24 Mar 2025 start from AU$413.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Bel Marina Hoi An Resort?

Yep, Bel Marina Hoi An Resort has a free self car park.

Are there any beaches close to Bel Marina Hoi An Resort?

The closest beach to Bel Marina Hoi An Resort is My Khe Beach (22.7 km).

Is there a spa on site at Bel Marina Hoi An Resort?

Yep, there is an onsite spa at Bel Marina Hoi An Resort. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Bel Marina Hoi An Resort have a pool?

Bel Marina Hoi An Resort has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Bel Marina Hoi An Resort have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at Bel Marina Hoi An Resort?

Bel Marina Hoi An Resort features 2 poolside bars, 2 outdoor pools and a full-service spa.

Is Bel Marina Hoi An Resort family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Bel Marina Hoi An Resort is a hit with families.

Is there a free airport shuttle available at Bel Marina Hoi An Resort?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Bel Marina Hoi An Resort?

Relax with a coldie at the 2 poolside bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Bel Marina Hoi An Resort?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Bel Marina Hoi An Resort?

No, pets and service animals are not allowed.

Bel Marina Hoi An Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 669 out of 1001 reviews
Rating 8 - Good. 239 out of 1001 reviews
Rating 6 - Okay. 55 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bruce

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2024

10/10 Excellent

Bianca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous 3 night stay!
We stayed for 3 nights in adjoining apartments because we had our 2 teenage daughters with us. Absolutely loved our stay, brilliant from check in to check out. Everything was wonderful and would definitely stay again. Great location, facilities and staff were so helpful and friendly.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lindsay, BILLINGHAM TS22 5UJ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was fabulous overall. Anyone visiting Hoi An should consider this hotel. You will not be disappointed!
Stayed 3 nights in Nov 2024

10/10 Excellent

Margaret

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Anne-Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay and were very impressed with all aspects of this property.
Stayed 14 nights in Oct 2024

10/10 Excellent

Alan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 8 nights in Oct 2024

10/10 Excellent

Nicole

Stayed 4 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

Jak

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay. Can't wait to go back. Resort style hotel close to everything.
Stayed 6 nights in Oct 2024

10/10 Excellent

Mitchell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 7 nights in Oct 2024

10/10 Excellent

Alan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came here for 40th birthday. Great stay and close to everything
Stayed 6 nights in Oct 2024

10/10 Excellent

Ambrose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very attentive and went out of their way to help with any needs.
Stayed 6 nights in Oct 2024

10/10 Excellent

SANG HEON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mary Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Management and Staff are superb! The property is so comfortable--wonderful beddings--great breakfast-excellent location and wonderful homebase for our 3 week stay in Vietnam.
Stayed 20 nights in Sep 2024

10/10 Excellent

Sonia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bel Marina is a great place to stay for families. The service was wonderful, staff extremely friendly and helpful. Enjoy great food, beautiful pool and gardens. Highly recommended
Stayed 4 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Bradley

Stayed 5 nights in Sep 2024

10/10 Excellent

ANDREWS

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bel Marina was an absolute pleasure to stay at. The staff were friendly and personable. The room was spacious and well appointed. Everything you need was within arms reach. Some real food gems are all within walking distance. Fantastic place to stay we will return
Stayed 4 nights in Aug 2024

10/10 Excellent

Felicity

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Mai-Anh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here w/ my family of 5. We got 2 rooms that were connecting on the 1st floor. It was perfect. The pool was great for adults and kids. All the staff were friendly and helpful. It was nice and quiet area in Hoi An. The only con was the walls are thin and you can hear everything. But we would stay there again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Amenities, property conditions & facilities
Wonderful property. Location is only a few minutes from the markets and ancient town. The hotel has absolutely everything you need. It is a very special hotel
Stayed 3 nights in Aug 2024

6/10 Okay

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were nice, beds were comfy, view looks out over torn down buildings, bathroom and shower was a little small. Food also could be much better.
Stayed 3 nights in Jul 2024

10/10 Excellent

Gemma Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was perfect, the staff were helpful and friendly, perfect location, food was excellent. Our stay here was amazing we will be back.
Stayed 7 nights in Jul 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Another Wonderful Stay"
This was our third time at this resort and the previous stay was just prior to COVID. This resort has expanded and we stayed in the new wing which was gorgeous and as we were on the 7th floor we were right near the rooftop pool, which I used every morning. Some of the staff remembered us from our previous stay which was nice. We received a very warm welcome on our arrival and outstanding service for the entire stay. All staff were exceptionally friendly and the guys manning the pool went over and beyond. It was my sister's birthday during our stay and reception organised a cup cake and candle and we all sang Happy Birthday during breakfast which was so nice. Adding to this, the cleaning staff put a happy birthday message made from flowers and towels in the shape of a cake on the bed. Location is superb, massage and laundry across the road at very good prices. Old town just down the road and we used the bicycles a couple of times during our stay which was fun. We caught the shuttle bus to the beach most days and stayed there for a couple of hours. Thanks for such a nice experience and look forward to returning in 2025!
Stayed 12 nights in Jul 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!! Would highly recommend. The service is second to none. And the breakfast is to die for. Sooo many options and delicious. Definitely stay here if you get the chance. I’ll definitely be back. Hein (?), one of the bellboys, was so lovely and made our day every time we walked past but honestly every staff member was amazing.
Stayed 7 nights in Jul 2024