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Naman Retreat

5.0 star property
Luxury resort on the beach, with 3 outdoor pools

Photo gallery for Naman Retreat

Poolside bar
Cafe
Minibar, in-room safe, desk, laptop workspace
Business centre
Private beach, white sand, beach umbrellas, beach towels

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • On private beach
  • Pool
  • Breakfast available
  • Spa
  • Gym
The current price is AU$217
includes taxes & fees
12 Mar - 13 Mar

Explore the area

Map
Truong Sa Road, Da Nang, 590000
  • Non Nuoc Beach
    ‪3 min walk‬
  • BRG Da Nang Golf Resort
    ‪10 min walk‬
  • Montgomerie Links
    ‪15 min walk‬
  • Da Nang (DAD-Da Nang Intl.)
    ‪28 min drive‬

Room options

View all photos for Two-Bedroom Pool Villa (Spa Inclusive)

Courtyard view

Two-Bedroom Pool Villa (Spa Inclusive)

Highlights

Patio
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 149 sq m
  • Sleeps 7
  • 1 King Bed and 2 Single Beds

View all photos for One-Bedroom Apartment

Flat-screen TV, first-run films, pay films, MP3 dock

One-Bedroom Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Two-Bedroom Apartment

View from room

Two-Bedroom Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
  • 66 sq m
  • Ocean view
  • Sleeps 7
  • 1 Queen Bed and 2 Single Beds

View all photos for Three-Bedroom Apartment

Minibar, in-room safe, desk, laptop workspace

Three-Bedroom Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
  • 96 sq m
  • Ocean view
  • Sleeps 10
  • 2 Queen Beds and 2 Single Beds

View all photos for Two-Bedroom Grand Pool Villa (Spa Inclusive)

Minibar, in-room safe, desk, laptop workspace

Two-Bedroom Grand Pool Villa (Spa Inclusive)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Blackout curtains
2 bedrooms
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

View all photos for Three-Bedroom Garden Pool Villa (Spa Inclusive)

Minibar, in-room safe, desk, laptop workspace

Three-Bedroom Garden Pool Villa (Spa Inclusive)

Highlights

Garden
Patio
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Free cots/infant beds
  • 671 sq m
  • Sleeps 10
  • 2 King Beds and 2 Single Beds

View all photos for Beachfront Three-Bedroom Pool Villa (Spa Inclusive)

Beachfront Three-Bedroom Pool Villa (Spa Inclusive) | Beach/ocean view

Beachfront Three-Bedroom Pool Villa (Spa Inclusive)

Highlights

Garden
Patio
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Free cots/infant beds
  • 1000 sq m
  • Beach view
  • Sleeps 10
  • 2 King Beds and 2 Single Beds

View all photos for Beachfront Three-bedroom Wave Pool Villa (Spa Inclusive)

Beachfront Three-bedroom Wave Pool Villa (Spa Inclusive)

Beachfront Three-bedroom Wave Pool Villa (Spa Inclusive)

Highlights

Garden
Patio
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Free cots/infant beds
  • 900 sq m
  • Beach view
  • Sleeps 10
  • 2 King Beds and 2 Single Beds

View all photos for Babylon Double Room

Babylon Double Room

Babylon Double Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Blackout curtains
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Three-Bedroom Garden Pool Villa Premier (Spa Inclusive)

Three-Bedroom Garden Pool Villa Premier (Spa Inclusive)

Three-Bedroom Garden Pool Villa Premier (Spa Inclusive)

Highlights

Garden
Patio
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Free cots/infant beds
  • 849 sq m
  • Sleeps 10
  • 2 King Beds and 2 Single Beds

View all photos for One-Bedroom Pool Villa

Private pool

One-Bedroom Pool Villa

Highlights

Garden
Patio
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Free cots/infant beds
Mini-fridge
  • 99 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hyatt Regency Danang Resort and Spa

  • On private beach
  • Pool
  • Spa
  • Kids pool
4.6 out of 5, Wonderful, (1010)
The price is AU$318
for 1 room
includes taxes & fees
20 Mar - 21 Mar
Hyatt Regency Danang Resort and Spa

About the area

Da Nang

A luxury stay in Da Nang awaits you at Naman Retreat. Within a 20-minute stroll, you'll find BRG Da Nang Golf Resort and Montgomerie Links. Highlights at this beachfront resort include 2 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing visit to Pure Spa can include hot stone massages, Swedish massages and aromatherapy along with access to the sauna and hot tub. B Lounge serves international cuisine and is open for lunch and dinner. Sitini is the resort's own bar. Spend the day at the private beach where you'll find umbrellas, and enjoy the on-site gym and kids' club. 2799 square feet (260 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a Turkish bath/hammam and a sauna. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 5-property class Ngũ Hành Sơn resort include Marble Mountains and My Khe Beach.
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What's nearby

  • Non Nuoc Beach - 3 min walk - 0.3 km
  • BRG Da Nang Golf Resort - 10 min walk - 0.9 km
  • Marble Mountains - 5 min drive - 4.8 km
  • My Khe Beach - 11 min drive - 6.0 km
  • An Bang Beach - 14 min drive - 9.6 km

Getting around

  • Ga Le Trach Station - 21 min drive
  • Da Nang (DAD-Da Nang Intl.) - 28 min drive

Restaurants

  • ‪Table 88 - ‬2 min drive
  • ‪Blush Beach - ‬4 min drive
  • ‪Dining M - ‬14 min walk
  • ‪Sitini Bar - Naman Retreat - ‬3 min walk
  • ‪Hay Hay - Naman Retreat - ‬3 min walk

About this property

Naman Retreat

Luxury resort on the beach, with 3 outdoor pools
Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. At Naman Retreat, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This luxury resort also offers a children's club, a children's pool and a steam room. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Da Nang resort.

  • 133 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 2 bars or lounges
  • 2799 sq ft of conference space
  • 260 sq. m of conference space
  • Built in 2014
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
Naman Retreat offers 133 accommodations with MP3 docking stations and minibars. Flat-screen televisions come with premium cable channels, first-run films and pay-per-view films. Bathrooms include bathrobes, slippers, designer toiletries and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Pure Spa has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, Japanese, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: VND 700,000 for adults and VND 250,000 for children
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • B Lounge
  • Cococita
  • Cofftee Club
  • Hay Hay Restaurant
  • Sitini

Things to do

  • 3 outdoor pools
  • 36-hole adjacent golf course
  • Arcade/game room
  • Bicycle storage
  • Bicycle tours
  • Children's club
  • Children's pool
  • Ecotours
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Gym
  • Kayaking
  • Library
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • In-room babysitting
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,799 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hospital bed
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • First-run films
  • Flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board or Full Board rate plans receive meals for up to 2 guests. Meal fees apply for additional guests.
Guests booked in Spa Inclusive rooms must be ages 16 or older to receive spa benefit.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Naman Retreat

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 1750000.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 700000 for adults and from VND 250000 for children
  • Airport shuttle fee: VND 400000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: VND 100000 (one-way), (from 4 to 12 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1750000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Naman Retreat Hotel Da Nang
Naman Retreat Hotel
Naman Retreat Da Nang
Naman Retreat
Naman Retreat Resort Da Nang
Naman Retreat Resort
Naman Retreat Resort
Naman Retreat Da Nang
Naman Retreat Resort Da Nang

Frequently asked questions

What is the cancellation policy at Naman Retreat?

Naman Retreat offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Naman Retreat?

As of 6 Mar 2025, prices found for a 1-night stay for 2 adults at Naman Retreat on 12 Mar 2025 start from AU$216.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Naman Retreat?

Yep, Naman Retreat has a free self car park.

Are there any beaches close to Naman Retreat?

Yep, Naman Retreat is a short 3-minute walk from Non Nuoc Beach. Fun beach activities include kayaking and fishing.

Is there a spa on site at Naman Retreat?

Yep, Pure Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as prenatal massages.

Does Naman Retreat have a pool?

Naman Retreat has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Naman Retreat?

Naman Retreat features a private beach, 3 outdoor pools and a full-service spa. All guestrooms come with 24-hour room service and espresso makers.

Is Naman Retreat family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Naman Retreat is a hit with families.

Does Naman Retreat serve breakfast?

You bet, buffet breakfast is served daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Naman Retreat?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Naman Retreat?

Yep, they've got a beach bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Naman Retreat?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Naman Retreat?

No, pets and service animals are not allowed.

Is there a golf course on site at Naman Retreat?

There is a golf course next to Naman Retreat.

Naman Retreat Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 539 out of 859 reviews
Rating 8 - Good. 230 out of 859 reviews
Rating 6 - Okay. 45 out of 859 reviews
Rating 4 - Poor. 24 out of 859 reviews
Rating 2 - Terrible. 21 out of 859 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shun Takahashi

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Aug 2024

10/10 Excellent

Jongwoo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Taylor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is impeccable. Very clean, food was excellent. No complaints! Seems to be very family friendly as well, the spa was great.
Stayed 4 nights in Sep 2024

4/10 Poor

chi chung wilson

Disliked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

philomena, Half Moon Bay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was extremely beautiful and the staff were excellent. The location on the beach added to the beauty of it all.
Stayed 3 nights in Jul 2024

6/10 Okay

Wai Kin

Travelled with family
A property of reasonable price for holiday short stay.
Stayed 2 nights in Jul 2024

6/10 Okay

Jimmy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I book a villa ocean view but the room we receive is a villa garden view .. buffet totally not for me they repeat the same food everyday… I book a two bed room villa , in my own opinion definitely not a 5 star hotel for me
Stayed 3 nights in Jul 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was amazing. I really loved the Yoga teacher Giri! The restaurant was world class and the wine Guy named B picked some fabulous wine. My host Jasmine was wonderful to deal with and super helpful. I’d highly recommend
Stayed 2 nights in Jun 2024

6/10 Okay

Linda

Travelled with partner
Not as nice as it looks in pictures. We got one of the rooms with the private pool and it was disappointing. Bad electrical, bad light placements, old hair dryer that is not functional, you can see water damage in places, sofa doesn't look or feel clean, noise from neighbors. And there is something off about the staff. Their behavior or perhaps the way they mingle with each other and also smirks on their faces at times, seems unprofessional. They also don't seem happy working there and not really genuine despite seemingly being nice and trying to be helpful.
Stayed 3 nights in May 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

8/10 Good

JOHN DAVID

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff. Wish there was more food options.
Stayed 2 nights in Apr 2024

10/10 Excellent

Duyet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasure 2 nights staying in Naman retreat. The spaciousness and the greenery of the resort bring a sense of peaceful and tranquility. Restaurants are beautiful surrounding atmosphere, great staff, warm and friendly. Helpful receptionist ever. Food was diverse and delicious. Room condition was clean and comfortable. We hope to be back for a longer visit in the future.
Stayed 2 nights in Mar 2024

8/10 Good

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Jonathan

Travelled with family, Travelled with partner
Liked: Staff & service
Could use a nice refresher - beautiful and nicely located on beach
Stayed 3 nights in Mar 2024

6/10 Okay

Yvonne Seok Inn

Travelled with family
The shuttle drivers were kind and helpful especially the bell captain Cuong . Restaurant prices at Naman was very Pool was clean but warm jacuzzi was dirty.
Stayed 5 nights in Feb 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were multiple big spaces in the property that was really nice. They offered buggy rides to our villas and offered great spa perks. Although certain things in the room could be better dated and maintained, overall it was an enjoyable stay and the personalised service provided during our stay was exceptional!
Stayed 3 nights in Feb 2024

6/10 Okay

Louis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property itself is nice and clean with a great design. I think the reason we didn’t enjoy it is because the area is in development and the staff isn’t trained enough for international level hospitality. It kinda feels like you’re hanging out at a friend’s house since the staff texts you with their personal messaging app in a very casual way. But since it’s supposed to be a retreat we expected to be able to simply relax. Regarding the staff, it doesn’t feel they received proper training and are quite junior for a resort of that scale. The property seems to be under construction so my review may not be a good indication of how it’s going to be when it’s officially open. Please note that the entrance is not obvious as the area that appears to be the main gate with the resort logo is closed. Our taxi dropped us there in the middle of the night so we called the hotel and they gave instructions to the driver who dropped us in liminal space that was frankly pretty scary. They didn’t offer for anyone to come to help us find the entrance so we walked 1km to head back. We decided not to spend the second night. The manager was offered us an upgrade to the villa but we had already booked the next hotel so instead they offered to take care of our transportation to the next hotel. We appreciated the gesture until we found out the driver didn’t know where we were going and did not speak English. All in all, the place is decent but the staff isn’t up to the mark yet.
Stayed 2 nights in Jan 2024

10/10 Excellent

Asif

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great people, great resort
Stayed 6 nights in Jan 2024

10/10 Excellent

Brie Saxby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everlyn was so helpful! Would definitely come back because she and staff are very kind and warm.
Stayed 3 nights in Jan 2024

8/10 Good

Tory

Travelled with partner
Liked: Cleanliness, staff & service
Once in the retreat this is a lovely relaxing place to spend time. The service levels are high & they go the extra mile to resolve any issues. The only issue we experienced was the restaurant options were so expensive, the food was great but didn’t warrant the cost. Due to bad weather we had to eat in the hotel otherwise we would have eaten in Hoi An every night
Stayed 8 nights in Nov 2023

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
A safe option for a single female traveller. Everything is kept immaculate and service was exceptional. Friendly staff along with the best buffet breakfast.
Stayed 5 nights in Oct 2023

10/10 Excellent

Viresh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Wong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service will visit here again definitely
Stayed 1 night in Sep 2023

8/10 Good

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff Evelyn is friendly, helpful and responsive. I had a pleasant stay and look forward to visit again in the future.
Stayed 1 night in Jul 2023