Sheraton Dallas Hotel

4.0 star property
Hotel with a 24-hour fitness centre, near American Airlines Center
your current months are September, 2024 and October, 2024.
September 2024
October 2024

Photo gallery for Sheraton Dallas Hotel

Bar (on property)
Outdoor pool
Exterior
Pillow-top beds, in-room safe, desk, laptop workspace
Meeting facility

Reviews

8.2 out of 10

Very good

Popular amenities

    • Room serviceRoom service
    • BarBar
    • HousekeepingHousekeeping
    • 24/7 front desk24/7 front desk
    • Breakfast availableBreakfast available
    • Parking availableParking available

Explore the area

Map
400 Olive St, Dallas, TX, 75201
  • Popular LocationDallas World Aquarium15 min walk
  • Popular LocationKay Bailey Hutchison Convention Center17 min walk
  • Popular LocationAmerican Airlines Center2 min drive
  • AirportDallas, TX (DAL-Love Field)17 min drive

Room options

Deluxe Room, 2 Queen Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Pillow-top bed
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Pillow-top bed
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Pillow-top bed
Blackout curtains
Hairdryer
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Pillow-top bed
Blackout curtains
Hairdryer
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
HDTV
Separate bedroom
Pillow-top bed
  • 50 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Junior Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Separate bedroom
Pillow-top bed
Blackout curtains
  • 50 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Sofa bed
Separate bedroom
Pillow-top bed
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
HDTV
Pillow-top bed
Blackout curtains
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Sofa bed
Separate bedroom
  • 45 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Sofa bed
Pillow-top bed
  • 67 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Club Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
HDTV
Pillow-top bed
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Pillow-top bed
Blackout curtains
Hairdryer
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Pillow-top bed
Blackout curtains
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Dallas

Sheraton Dallas Hotel puts you in the heart of Dallas, within a 20-minute stroll of popular places like Kay Bailey Hutchison Convention Center and Dallas World Aquarium. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, Open Palette, serves American cuisine and is open for breakfast and dinner. At the hotel's own lounge bar, you can stop for a drink. 230000 square feet (21368 square metres) of event facilities include 60 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Added amenities include a gym, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily. There's also the convenience of valet parking. .Attractions within a 20-minute walk of this Downtown Dallas hotel include Sixth Floor Museum and Dealey Plaza.

What's nearby

  • Majestic Theater - 4 min walk
  • Dallas World Aquarium - 15 min walk
  • Kay Bailey Hutchison Convention Center - 17 min walk
  • American Airlines Center - 2 min drive
  • Reunion Tower - 3 min drive

Getting around

  • Federal & Olive Tram Stop - 3 min walk
  • Dallas Union Station - 8 min drive
  • Love Field Airport (DAL) - 17 min drive

Restaurants

  • ‪Majestic Theatre - ‬3 min walk
  • ‪Open Palette - ‬1 min walk
  • ‪True Kitchen + Kocktails - ‬3 min walk
  • ‪One Dallas Center Loun - ‬4 min walk
  • ‪DRAFT Sports Bar - ‬2 min walk

About this property

Sheraton Dallas Hotel

Hotel with a 24-hour fitness centre, near American Airlines Center
Sheraton Dallas Hotel offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge.

A business centre, 60 meeting rooms, and limo/town car service are available. Event space at this hotel measures 230000 square feet (21368 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Sheraton Dallas Hotel. For a fee, parking is available.

This Dallas hotel is smoke free.

  • 1840 guestrooms or units
  • 38 levels
  • 3 buildings
  • 230000 sq ft of conference space
  • 21368 sq. m of conference space
  • Built in 1959
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton Dallas Hotel offers 1840 accommodations with a safe and complimentary bottles of water. Beds feature pillowtop mattresses. 50-inch plasma televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, designer toiletries and hairdryers.

This Dallas hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Internet access (surcharge)

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Covered parking on site (USD 30 per night; includes in/out privileges)
  • Covered valet parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Open Mkt. Grab 'n Go
  • Open Palette

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 230,000 square feet of conference space
  • 60 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 38 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Built in 1959
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch plasma TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Weight limit: 35 lb per pet
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.900 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 24 per person
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Covered self-parking fee: USD 30.00 per night (in/out privileges)
  • Valet parking fee: USD 45.00 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dallas Hotel Sheraton
Dallas Sheraton
Dallas Sheraton Hotel
Hotel Sheraton Dallas
Sheraton Dallas
Sheraton Dallas Hotel
Sheraton Hotel Dallas
Adam Mark Dallas
Adam's Mark Dallas
Sheraton Dallas Resort
Dallas Adam Mark Hotel
Sheraton Hotel
Sheraton Dallas Hotel Hotel
Sheraton Dallas Hotel Dallas
Sheraton Dallas Hotel Hotel Dallas

Frequently asked questions

What is the cancellation policy at Sheraton Dallas Hotel?

Sheraton Dallas Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Dallas Hotel?

As of 8 Sept 2024, prices found for a 1-night stay for 2 adults at Sheraton Dallas Hotel on 22 Sept 2024 start from AU$381.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Dallas Hotel?

Yep, Sheraton Dallas Hotel has a covered self car park with in/out privileges for USD 30.00 per night.

Does Sheraton Dallas Hotel have a pool?

Sheraton Dallas Hotel has a pool. The pool is open 6:00 AM to 10:00 PM.

What makes Sheraton Dallas Hotel a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Sheraton Dallas Hotel.

Is Sheraton Dallas Hotel family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Dallas Hotel is a hit with families.

Does Sheraton Dallas Hotel serve breakfast?

Sure does, buffet brekkie is served daily.

Is there a free airport shuttle available at Sheraton Dallas Hotel?

No, Sheraton Dallas Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Dallas Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Dallas Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Sheraton Dallas Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 530 out of 1006 reviews" "
Rating 8 - Good. 242 out of 1006 reviews" "
Rating 6 - Okay. 101 out of 1006 reviews" "
Rating 4 - Poor. 66 out of 1006 reviews" "
Rating 2 - Terrible. 67 out of 1006 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie, Houston

Liked: Cleanliness, staff & service
Great
Stayed 3 nights in May 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

BRIAN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, clean and professional staff
Stayed 1 night in Jun 2024

10/10 Excellent

Brittany

Stayed 1 night in May 2024

2/10 Terrible

Erika C Norton

Business traveller
HAD TO PAY ALTHOUGH FLIGHT CANCELLED
Stayed 1 night in May 2024

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Jun 2024

10/10 Excellent

Scott

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service and location in beautiful Downtown Dallas.
Stayed 1 night in May 2024

8/10 Good

KIM

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Kevin, Texarkana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We asked for an early checkin and were told we could--but when we arrived, we were told that we'd have a $50 charge for the checkin. When we finally received our keys, no one escorted us to our room--it took several elevator tries and directions from staff, many of whom told us in perfect English that they didn't speak English, before we found our room on the higher floors.
Stayed 1 night in May 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing had a blast
Stayed 2 nights in May 2024

10/10 Excellent

Matthew, OKC

Stayed 4 nights in May 2024

10/10 Excellent

Isaac

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was all very helpful
Stayed 1 night in May 2024

2/10 Terrible

Andrew

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
When I booked my room, the biggest factor was the amenity of the electric car charging availability. When I arrived to check in, not only was the staff uninformed about the EV charging process but also the attendant with the valet service had no idea where to find the car chargers and I was sent searching two garages. After finally locating the “charging stations”, it was apparent there was no way to charge without bringing my own charging plug in. Because of this inexcusable inconvenience, I had to drive to find a charger in the middle of the night in a thunderstorm. Not only that, because of the extra time spent, it was close to 2:30am before I was able to get in bed. The registration attendant could only offer a later check out time and no charge for parking. Both of these options were of little help since I would need to be leaving around noon the following day. Also the person I spoke to said that the amenity advertised for car charging “may” have been misleading. It was in fact incredibly misleading. Had I known before, I would not have stayed at the Sheraton Dallas. This was a terrible experience.
Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Anmol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 3 nights in Apr 2024

10/10 Excellent

ANN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My conditioner was empty and my parking never worked. Required far too much extra time to handle.
Stayed 1 night in Apr 2024

6/10 Okay

Steven

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Underwhelming
It took 7 minutes for the water in my shower to get hot. Reported the issue to the hotel, seemed like they couldn’t care less and never fixed the issue. Make sure you bring your charging cube, no usb charging ports in room and a cube is $38 in the gift shop. The hotel itself is nice enough but not the experience you expect when paying $300+ per night.
Stayed 2 nights in Apr 2024

6/10 Okay

Janet

Business traveller, Travelled with group
Liked: Cleanliness
The hotel was average. I expected more choice when it came to dinning.
Stayed 4 nights in Mar 2024

10/10 Excellent

Hollie, Fort Worth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only had an overnight stay but the bed was so comfortable and the bar just the right spot after our concert.
Stayed 1 night in Mar 2024

8/10 Good

HOWARD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch service.
We booked an Executive Suite that was a bedroom with a full living room. Great for hosting get togethers. Overall well maintained but it’s an older hotel. There were a couple of room issues that occurred that were handled immediately. Service and staff were outstanding.
Stayed 3 nights in Mar 2024

10/10 Excellent

Thomas F

Liked: Cleanliness, staff & service, property conditions & facilities
All parts were connected to the various exhibit areas, ball rooms, and meeting rooms
Stayed 2 nights in Mar 2024