Santana Resort

3.5 star property
Family-friendly Gold Coast aparthotel in Surfers Paradise with free parking
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Santana Resort

Outdoor pool, pool umbrellas
Full-sized fridge, microwave, stovetop, dishwasher
Aerial view
Standard Apartment, 1 Bedroom | Living area
Front of property - evening/night

Reviews

7.4 out of 10

Good

Popular amenities

  • Hot tub
  • Pool
  • Washer
  • Barbecue grill
  • Air conditioning
  • Kitchen

Explore the area

Map
7-15 Monte Carlo Avenue, Surfers Paradise, QLD, 4217
  • Broadbeach Beach
    8 min walk
  • Gold Coast Convention and Exhibition Centre
    15 min walk
  • SkyPoint Observation Deck
    18 min walk
  • Surfers Paradise, QLD (SFP)
    7 min drive

Room options

Premium Room, 1 Bedroom

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 1 Queen Bed

Standard Apartment, 1 Bedroom

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 1 Queen Bed

Economy Apartment, 1 Bedroom

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds

Apartment, 1 Bedroom (2.5 Star)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 1 Queen Bed

One Bedroom Apartment

  • Sleeps 3
  • 1 Double Bed

Economy One Bedroom Apartment

  • Sleeps 3
  • 1 Double Bed

Similar properties

About the area

Gold Coast

A family-friendly stay in the heart of Gold Coast awaits you at Santana Resort. Within a 20-minute stroll, you'll find popular places like Gold Coast Convention and Exhibition Centre and The Star Gold Coast. Highlights at this Art Deco aparthotel include an outdoor swimming pool, and in-room kitchens and washers/dryers. .Each apartment is individually decorated and features free WiFi, a balcony and a living room. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A flat-screen TV, free bottled water and a hairdryer are also available. Limited housekeeping is available. .This aparthotel offers free WiFi in public areas, a games room and a garden. Added amenities include a hot tub and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 30-minute walk of this 3.5-property class Surfers Paradise aparthotel include Surfers Paradise Beach and Pacific Fair Shopping Centre.

What's nearby

  • Gold Coast Convention and Exhibition Centre - 15 min walk
  • SkyPoint Observation Deck - 18 min walk
  • The Oasis - 18 min walk
  • The Star Gold Coast - 19 min walk
  • Cavill Avenue - 3 min drive

Getting around

  • Florida Gardens station - 3 min walk
  • Varsity Lakes Station - 21 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 35 min drive

Restaurants

  • ‪Cantina on Capri - ‬2 min drive
  • ‪McDonald's - ‬11 min walk
  • ‪Sushi Train - ‬3 min walk
  • ‪Broadbeach Bowls Club - ‬8 min walk
  • ‪O Bagel - ‬3 min walk

About this property

Santana Resort

Family-friendly Gold Coast aparthotel in Surfers Paradise with free parking
Santana Resort offers its guests an outdoor pool and Access to hot tub. A computer station is on site and WiFi is free in public spaces. Barbecue grills, a vending machine, and an arcade/games room are also featured at the family-friendly Santana Resort. Self parking is free.

Smoking is allowed in designated areas at this Art Deco Gold Coast aparthotel.

  • 1 building
  • 21 guestrooms or units
  • 3 levels
  • Built in 1999
  • Umbrellas for the pool
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Smoking in designated areas
Santana Resort offers 21 air-conditioned accommodations with washers/dryers and complimentary bottles of water. Rooms open to balconies. Each accommodation is individually furnished and decorated. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on weekdays only.

Languages

Chinese (Mandarin), English

Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • Outdoor pool
  • Pool umbrellas
  • Spa tub

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Car hire
  • Free self parking on site

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 50 per stay

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Flat-screen TV

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Computer station

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Designated smoking areas

Services and conveniences

  • Free bottled water
  • Housekeeping (weekdays only)
  • Iron/ironing board
  • Luggage storage
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In the city centre
  • Near the ocean

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Table tennis
  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Surfing/bodyboarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 1 building
  • 21 units
  • 3 floors
  • Art Deco architecture
  • Bicycle rentals
  • Built in 1999
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Saturday (8:30 AM - noon)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50 per stay.
  • Cots (infant beds) are available for AUD 30.0 per stay.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per week

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 50 (subject to availability)
  • Air conditioning fee: AUD 10 per night
  • Crib (infant bed) fee: AUD 30.0 per stay
  • Rollaway bed fee: AUD 50 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. The property is professionally cleaned.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Santana Resort
Santana Resort Surfers Paradise
Santana Surfers Paradise
Santana Resort Aparthotel
Santana Resort Surfers Paradise
Santana Resort Aparthotel Surfers Paradise

Frequently asked questions

What is the cancellation policy at Santana Resort?

Santana Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Santana Resort?

Yep, Santana Resort has a free self car park.

Are there any beaches close to Santana Resort?

Yep, Santana Resort is a short 8-minute walk from Broadbeach Beach. Fun beach activities include snorkelling, scuba diving and waterskiing.

Does Santana Resort have a pool?

Santana Resort has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes Santana Resort a romantic place to stay?

1 hot tub, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Santana Resort.

Is Santana Resort family-friendly?

You bet! With amenities such as an arcade and laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Santana Resort is a hit with families.

Is there a free airport shuttle available at Santana Resort?

No, but there's an airport shuttle for a fee.

What time are check-in & check-out at Santana Resort?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Santana Resort?

No, pets are not allowed.

Santana Resort Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 65 out of 245 reviews" "
Rating 8 - Good. 84 out of 245 reviews" "
Rating 6 - Okay. 56 out of 245 reviews" "
Rating 4 - Poor. 21 out of 245 reviews" "
Rating 2 - Terrible. 19 out of 245 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good value
Stayed 5 nights in Nov 2024

10/10 Excellent

GINA

Liked: Cleanliness, amenities, property conditions & facilities
OUR CLIENT WAS VERY HAPPY WITH THEIR STAY. SAID IT WAS CONVENIENT LOCATION FOR THE CONFERENCE THEY WERE ATTENDING, AND MUCH MORE AFFORDABLE THAN OPTIONS THEIR FRIENDS HAD BOOKED
Stayed 4 nights in Apr 2024

6/10 Okay

Samantha

Stayed 3 nights in Apr 2024

10/10 Excellent

Ferdinand

Travelled with family
Liked: Cleanliness, room comfort
Santana Resorts - a good place to stay
It was close to pacific fair shopping centre Two stops away from Florida gardens tram stop and 3 stops away from Cavill avenue stop for surfers paradise beach The only thing I would point of out is that we paid an xtra $125 for an extra person for 5 nights -even though it said on the Adevrtisememt that it caters for 3 people When I have already paid for the queen bed and a sofa bed included in the living room This is the only I could point out. As I have already paid over $1300 for the five nights It was still reasonably priced With laundry, kitchen and dining in one bedroom apartment There’s a pool and a good security garage for a car And the unit is reasonably 5 to 7 minutes away from the beach
Stayed 5 nights in Jan 2024

6/10 Okay

Elizabeth

Travelled with family
Stayed 5 nights in Dec 2023

8/10 Good

Dylan

Stayed 2 nights in Sep 2023

2/10 Terrible

Jane

Stayed 7 nights in Jul 2023

4/10 Poor

Sue

Disliked: Property conditions & facilities
The property is outdated and badly in need of renovation. I thought it was too expensive, the oven was dirty, the carpets are grubby and stained, the walls need a good coat of paint. Certainly is not what I would expect of a resort.
Stayed 2 nights in Aug 2023

2/10 Terrible

Tracey lee

Stayed 6 nights in Aug 2023

10/10 Excellent

Maureen

Liked: Cleanliness, amenities, property conditions & facilities
Good location between Surfers Paradise and Broadbeach. One tram stop to Broadbeach and two stops to Surfers Paradise. Cross the Gold Coast Highway to walk to the beach. Quiet complex, clean pool, secure parking, clean apartment with all equipment for an enjoyable stay
Stayed 7 nights in Jul 2023

8/10 Good

Martyn

Liked: Cleanliness, amenities, property conditions & facilities
Nice and convenient
Stayed 7 nights in May 2023

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was in a convenient and quiet location. I was surprised that the room did not have air conditioning. I realized after checking in that I had booked this room and had assumed that all rooms had air conditioning. The room is looking old and in need of some repairs, but for the price was overall very happy.
Stayed 6 nights in Mar 2023

10/10 Excellent

uale

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location on Gold Coast just off the main road yet so quiet! The unit was neat , tidy & very comfortable
Stayed 6 nights in Mar 2023

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Proximity of transport, shops, beach ... virtually everything
Stayed 3 nights in Feb 2023

2/10 Terrible

Georgios E, Roselands

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room stunk of filth, the cleaners did not do their job properly, spider webs in multiple areas and it had a terrible smell that just lingered all the time, even after we applied some plug in freshners, the smell was still around. No air con only fans that did nothing, not the appropriate stay at a place like the GC where temperatures go in the low 30s. Owner should spend some money to update soon. Definitely would NOT recommend this place for a stay, not even for one night.

8/10 Good

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
nice quiet location security excelent everything supplied would definitely stay again
Stayed 5 nights in Nov 2022

10/10 Excellent

Jamin

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fine
Stayed 6 nights in Oct 2022

6/10 Okay

Josie

Travelled with partner
Disliked: Property conditions & facilities
WAS VERY OVERPRICED FOR WHAT IT IS. NEED TO HIRE POOL TOWELS- WE NOT ADVISED ABOUT THIS LIMITED SOAP, SHAMPOO ETC ROOM AND FOOT PATHS LITTLE COUTYARD DIRTY ROOM SMELT MUSTY. BED HARD AS A ROCK- TAKE YOUR OWN PILLOW
Stayed 1 night in Oct 2022

6/10 Okay

Tania

Stayed 6 nights in Oct 2022

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Suitable for our short stay. Handy tram stop, for quick access to Surfers, Broadbeach and Pac Fair. Short walk to the beach. Clean and neat, albeit a little dated
Stayed 3 nights in Oct 2022

8/10 Good

Regina

Liked: Cleanliness
Disliked: Amenities
Stayed 6 nights in Sep 2022

6/10 Okay

Aurora

Travelled with family
Disliked: Cleanliness
There was no communication, not sure if this is due to Expedia as it’s my first time booking with them. I did however message the resort directly and did not receive an answer from them. The room wasn’t cleaned properly. The bathroom especially. It was convenient having the washing machine and dryer.
Stayed 6 nights in Sep 2022

2/10 Terrible

Gregory

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2022

2/10 Terrible

Andy

Stayed 2 nights in Jul 2022

10/10 Excellent

paige

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay here. The lady was absolutely lovely who owned the place. My only advice would be to make it more known that a deposit is needed and you will need to buy your own toilet paper as one is only available. Also a guide on how to use the rouch stove. Other than a bit of dirt in a drawer, was amazing. The view was beautiful, it was so close to everything we needed. Loved it here.
Stayed 3 nights in Jul 2022