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The Ritz-Carlton Bacara, Santa Barbara

5.0 star property
Luxury hotel on the beach, with 3 outdoor swimming pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Ritz-Carlton Bacara, Santa Barbara

3 outdoor pools, open 9:00 AM to 8:00 PM, pool cabanas (surcharge)
Exterior
Frette Italian sheets, premium bedding, down duvets, pillow-top beds
6 restaurants, breakfast, lunch, dinner served; local cuisine
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • On private beach
    On private beach
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
8301 Hollister Avenue, Goleta, CA, 93117
  • Haskell's Beach
    8 min walk
  • Sandpiper Golf Club
    16 min walk
  • Goleta Butterfly Grove
    3 min drive
  • Santa Barbara, CA (SBA-Santa Barbara Municipal)
    10 min drive

Room options

View all photos for Room, 1 King Bed, Fireplace, Partial Ocean View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Fireplace, Partial Ocean View

Highlights

Balcony
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 42 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Resort View

Room, 1 King Bed, Resort View

Room, 1 King Bed, Resort View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Ocean View (Ritz-Carlton, Larger Villa)

Suite, 2 Bedrooms, Ocean View (Ritz-Carlton, Larger Villa)

Suite, 2 Bedrooms, Ocean View (Ritz-Carlton, Larger Villa)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 344 sq m
  • Ocean view
  • Sleeps 8
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Balcony, Ocean View (Penthouse Suite, Balcony)

Suite, 2 Bedrooms, Balcony, Ocean View (Penthouse Suite, Balcony)

Suite, 2 Bedrooms, Balcony, Ocean View (Penthouse Suite, Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 139 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Resort View

Room, 2 Queen Beds, Resort View

Room, 2 Queen Beds, Resort View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony, Resort View

Suite, 1 Bedroom, Balcony, Resort View

Suite, 1 Bedroom, Balcony, Resort View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 79 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Partial Ocean View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, Partial Ocean View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 79 sq m
  • Partial ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony, Ocean View (Balcony)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, Balcony, Ocean View (Balcony)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 86 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Balcony

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Resort View

Room, 1 King Bed, Resort View

Room, 1 King Bed, Resort View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony, Resort View

Deluxe Room, 2 Queen Beds, Balcony, Resort View

Deluxe Room, 2 Queen Beds, Balcony, Resort View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Goleta

A luxury stay in Goleta awaits you at The Ritz-Carlton Bacara, Santa Barbara. Within a 30-minute stroll, you'll find Sandpiper Golf Club and Goleta Butterfly Grove. Highlights at this beachfront hotel include 6 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, body wraps and body scrubs along with access to the sauna and steam room. The fine-dining restaurant, Angel Oak, serves local cuisine and is open for dinner. With 3 lounge bars and a poolside bar to choose from, you can enjoy a drink at the hotel. Spend the day at the private beach and enjoy the 4 outdoor tennis courts, gym and Hot tub. 101352 square feet (9416 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a sauna and a coffee shop/cafe. Each morning buffet breakfast is served between 7 AM and 11:00 AM. There's also the convenience of valet parking. .Sights within a 10-minute drive of this 5-property class Goleta hotel include University of California, Santa Barbara and Glen Annie Golf Club.

What's nearby

  • Sandpiper Golf Club - 16 min walk
  • Goleta Butterfly Grove - 3 min drive
  • University of California, Santa Barbara - 6 min drive
  • Goleta Point - 12 min drive
  • Isla Vista Beach - 13 min drive

Getting around

  • Goleta Station - 12 min drive
  • Santa Barbara, CA (SBA-Santa Barbara Municipal) - 10 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Jack in the Box - ‬6 min drive
  • ‪Chipotle Mexican Grill - ‬6 min drive
  • ‪Lilly's Tacos - ‬6 min drive
  • ‪Los Agaves - ‬6 min drive

About this property

The Ritz-Carlton Bacara, Santa Barbara

Luxury hotel on the beach, with 3 outdoor swimming pools
Simply walk outside to smell the salty air and watch the ocean waves from the sandy beach. At The Ritz-Carlton Bacara, Santa Barbara, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces. This luxury hotel also offers outdoor tennis courts, a hot tub and a sauna. For a fee, parking is available.

This 5-star Goleta hotel is smoke free.

  • 358 guestrooms or units
  • 22 buildings
  • 6 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 101352 sq ft of conference space
  • 9416 sq. m of conference space
  • Built in 2000
  • Deli
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
The Ritz-Carlton Bacara, Santa Barbara offers 358 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. 48-inch LED televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower, dressing gowns, designer toiletries and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Microwaves, in-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 35 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 70 per night)

Food and drink

  • Daily buffet breakfast available 7 AM to 11:00 AM for a fee: USD 50 for adults and USD 25 for children
  • 3 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • 'O' Bar + Kitchen
  • Angel Oak
  • The Bistro

Family friendly

  • 3 outdoor pools
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 101,352 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 35 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (198 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible spa

More

  • 22 buildings
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2000
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 250.00 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 50 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.00 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 55.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 50 for adults and from USD 25 for children
  • Valet parking fee: USD 70 per night
  • Pet fee: USD 250.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Union Pay, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 9:00 AM to 8:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bacara
Bacara Goleta
Bacara Resort
Bacara Resort Goleta
Bacara Hotel Santa Barbara
Bacara Santa Barbara
Santa Barbara Bacara Resort
Bacara Spa Resort Santa Barbara
Bacara Resort Santa Barbara Ca
Ritz-Carlton Bacara Santa Barbara Hotel Goleta
Ritz-Carlton Bacara Santa Barbara Hotel
Ritz-Carlton Bacara Santa Barbara Goleta
The Ritz Carlton Bacara Santa Barbara
The Ritz-Carlton Bacara, Santa Barbara Hotel

Frequently asked questions

What is the cancellation policy at The Ritz-Carlton Bacara, Santa Barbara?

The Ritz-Carlton Bacara, Santa Barbara offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ritz-Carlton Bacara, Santa Barbara?

As of 23 Oct 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton Bacara, Santa Barbara on 17 Nov 2024 start from AU$890.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Ritz-Carlton Bacara, Santa Barbara?

Yep, The Ritz-Carlton Bacara, Santa Barbara has valet parking for USD 70 per night.

Are there any beaches close to The Ritz-Carlton Bacara, Santa Barbara?

Yep, The Ritz-Carlton Bacara, Santa Barbara is a short 8-minute walk from Haskell's Beach. Fun beach activities include windsurfing, body boarding and parasailing.

Is there a spa on site at The Ritz-Carlton Bacara, Santa Barbara?

Yep, there is an onsite spa at The Ritz-Carlton Bacara, Santa Barbara. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does The Ritz-Carlton Bacara, Santa Barbara have a pool?

The Ritz-Carlton Bacara, Santa Barbara has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 9:00 AM to 8:00 PM.

What luxury perks are available at The Ritz-Carlton Bacara, Santa Barbara?

The Ritz-Carlton Bacara, Santa Barbara features a private beach, 3 outdoor pools and a full-service spa. All guestrooms come with Frette Italian sheets and pillowtop beds.

What makes The Ritz-Carlton Bacara, Santa Barbara a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at The Ritz-Carlton Bacara, Santa Barbara.

Is The Ritz-Carlton Bacara, Santa Barbara family-friendly?

You bet! With amenities such as 3 outdoor pools and a private beach, as well as free infant beds in the guestrooms, it's no surprise that The Ritz-Carlton Bacara, Santa Barbara is a hit with families.

Does The Ritz-Carlton Bacara, Santa Barbara serve breakfast?

Yeah, buffet brekkie is on offer daily from 7 AM to 11:00 AM.

Is there a free airport shuttle available at The Ritz-Carlton Bacara, Santa Barbara?

No, The Ritz-Carlton Bacara, Santa Barbara does not offer an airport shuttle service.

Is there a bar or restaurant at The Ritz-Carlton Bacara, Santa Barbara?

Yep, they've got a poolside bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Ritz-Carlton Bacara, Santa Barbara?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Is there a golf course on site at The Ritz-Carlton Bacara, Santa Barbara?

There is a golf course next to The Ritz-Carlton Bacara, Santa Barbara.

The Ritz-Carlton Bacara, Santa Barbara Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 611 out of 1000 reviews" "
Rating 8 - Good. 187 out of 1000 reviews" "
Rating 6 - Okay. 107 out of 1000 reviews" "
Rating 4 - Poor. 54 out of 1000 reviews" "
Rating 2 - Terrible. 41 out of 1000 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second visit in a year. Speaks for itself.
Stayed 3 nights in Jul 2024

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnificent property. Unforgettable experience.
Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Soooooooo disappointed- it was very expensive and the condition of the room and amenities were sub par.
Stayed 1 night in Jul 2024

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
the property was great. However, the place left me with a very bad impression, when I checked out I realized i left 2 pair of shoes in the closet. I called security, They never called me back. THen they called me several days later. Asked me about the value of the shoes , ($250) and said i would be compensated and they would call me back. THen Brentton from Marriot called me, said they did " an investigation" and would not reimburse me! What investigation was done?? clearly the shoes were taken by the maid(s), and he was rather rude, not helpful. I thought that the Ritz was all about enhancing experience, well unfortunately they failed!
Stayed 2 nights in Jul 2024

10/10 Excellent

Corey, Arlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Cohiba Lounge was amazing!
Stayed 4 nights in Jul 2024

6/10 Okay

George

Stayed 2 nights in Jun 2024

10/10 Excellent

Joseph M

Stayed 1 night in Jul 2024

10/10 Excellent

Lilit

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice
Stayed 2 nights in Jun 2024

10/10 Excellent

BRAD

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. $70 parking over the top
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beautiful place. Friendly staff. However, we sat at the bar in Angel Oak for over 20 minutes before we got our drink and desert order taken and another half hour before it came. Hostess had to get things going and comped it thankfully. Also my lunch order at poolside bar was messed up (but got the sandwich comped which was appreciated). I just think they were terribly understaffed for the busy weekend.
Stayed 2 nights in Jun 2024

10/10 Excellent

Oganes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the quiet
Stayed 4 nights in Jun 2024

10/10 Excellent

Tamar, Pepper Pike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort❤️❤️❤️
Stayed 3 nights in Jun 2024

10/10 Excellent

David

Travelled with partner
Liked: Amenities, property conditions & facilities
Exceptional property with wonderful staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great massage in a wonderful spa
Stayed 1 night in Jun 2024

2/10 Terrible

Natalie

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Aida

Stayed 3 nights in May 2024

2/10 Terrible

Katelyn

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Nothing worked- toilets People walking into our room without knocking. My wife was bathing with our son and a man walked in without any notice. Tried to report to the hotel GM and no one could get us connected with one. It was a very poor experience. Best they could do is "report with security". Had maintenance team try to enter late at night without us having requested it. Housekeeper just entered 3x without making herself known. It was hard to justify the charges and stay here. Valet also never had our car ready ontime despite requesting it ahead of time. Food was awful. Such a shame. We really wanted to love this place but was shocked at the entire thing...
Stayed 2 nights in May 2024

10/10 Excellent

Shell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

8/10 Good

Marcus

Business traveller
Liked: Staff & service
Stayed 3 nights in Apr 2024

4/10 Poor

ziya

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
WORN DOWN,OLD HOTEL,NEEDS IMMIDIATE RENOVATION,SHOULD BE AVOIDED
Stayed 1 night in Apr 2024

10/10 Excellent

Dwain

Stayed 3 nights in Apr 2024

8/10 Good

SUREN

Stayed 1 night in Apr 2024

10/10 Excellent

RUTH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff, the ambient and overall experience was wonderful. Every staff we encounter were friendly and helpful. It is family friendly establishment but adult can still enjoy all the amenities without being run down by kids.
Stayed 1 night in Apr 2024

10/10 Excellent

Lilit

Stayed 2 nights in Apr 2024

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024