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JM Marvel Hotel & Spa

4.0 star property
Art Deco Hanoi hotel in Old Quarter with a full-service spa

Photo gallery for JM Marvel Hotel & Spa

Front of property
Lobby lounge
View from property
Reception
Marvel Balcony | View from room

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
16 Hàng Da Street, Hoan Kiem, Hanoi, Oldquater, 100000
  • Train Street
    ‪4 min walk‬
  • Hang Gai Street
    ‪6 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪7 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪23 min drive‬

Room options

View all photos for Honeymoon Suite

Minibar, in-room safe, desk, rollaway beds

Honeymoon Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
Bathrobes
Minibar
Free bottled water
Electric kettle
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
Bathrobes
Minibar
Free bottled water
Electric kettle
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Marvel Balcony

Marvel Balcony | View from room

Marvel Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
Bathrobes
Minibar
Free bottled water
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Cozy Twin Room

Minibar, in-room safe, desk, rollaway beds

Deluxe Cozy Twin Room

Highlights

Air conditioning
LCD TV
Private bathroom
Bathrobes
Minibar
Free bottled water
Electric kettle
Cable channels
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite

Suite

Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
Bathrobes
Minibar
Free bottled water
Electric kettle
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Room

Minibar, in-room safe, desk, rollaway beds

Junior Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
Bathrobes
Minibar
Free bottled water
Electric kettle
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Cozy Room

Minibar, in-room safe, desk, rollaway beds

Family Cozy Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
Bathrobes
Minibar
Free bottled water
Electric kettle
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Cozy Double Room

Deluxe Cozy Double Room

Deluxe Cozy Double Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
Bathrobes
Minibar
Free bottled water
Electric kettle
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Honeymoon Marvel Balcony

Honeymoon Marvel Balcony | View from room

Honeymoon Marvel Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
Bathrobes
Minibar
Free bottled water
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

L’HÔTEL du LAC Hanoi

  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
4.9 out of 5, Exceptional, (938)
The price is AU$190
for 1 room
includes taxes & fees
7 Mar - 8 Mar
L’HÔTEL du LAC Hanoi

About the area

Hanoi

JM Marvel Hotel & Spa puts you in the heart of Hanoi, within just a 10-minute stroll of popular attractions like Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Highlights at this Art Deco hotel include a full-service spa, a restaurant and free buffet breakfast. .A day of pampering can include massages and facials. For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning free breakfast is served. There's also the convenience of an airport shuttle. .Attractions within a 15-minute walk of this 4-property class Old Quarter hotel include Hanoi Old Town Night Market and Dong Xuan Market.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 7 min walk
  • Hanoi Old Town Night Market - 9 min walk
  • Hoan Kiem Lake - 9 min walk
  • Thang Long Water Puppet Theatre - 11 min walk
  • Hanoi Opera House - 3 min drive

Getting around

  • Hanoi Railway Station - 14 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive

Restaurants

  • ‪Thái Đạt - Đồ Nướng Trung Hoa - ‬2 min walk
  • ‪AHA Cafe - ‬1 min walk
  • ‪Bún Chả Đắc Kim - ‬2 min walk
  • ‪Phở Bò 8A - Hàng Da - ‬1 min walk
  • ‪Nghĩa Cafe - Hàng Da - ‬1 min walk

About this property

JM Marvel Hotel & Spa

Art Deco Hanoi hotel in Old Quarter with a full-service spa
JM Marvel Hotel & Spa offers its guests a full-service spa. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Spa services, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at JM Marvel Hotel & Spa. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this Art Deco Hanoi hotel.

  • 01 building
  • 45 guestrooms or units
  • 10 levels
  • Built in 2018
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Childcare (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
JM Marvel Hotel & Spa offers 45 air-conditioned accommodations with minibars and a safe. LCD televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Full-service spa

Family friendly

  • Free babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Full-service spa

  • Facials
  • Massage

Accessibility

  • Lift

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20.8 per vehicle (one way)
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Set meals are served in guestrooms only (no menus or public dining).

Property is also known as

JM Marvel Hotel Hanoi
JM Marvel Hotel
JM Marvel Hanoi
JM Marvel
JM Marvel Hotel Spa
JM Marvel Hotel & Spa Hotel
JM Marvel Hotel & Spa Hanoi
JM Marvel Hotel & Spa Hotel Hanoi

Frequently asked questions

What is the cancellation policy at JM Marvel Hotel & Spa?

JM Marvel Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at JM Marvel Hotel & Spa?

Yep, there is an onsite spa at JM Marvel Hotel & Spa. You'll enjoy heaps of services like facials and body treatments.

Does JM Marvel Hotel & Spa serve breakfast?

Yep, our visitors adore the free buffet breakfast here! Available daily from 6:30 AM to 10:00 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at JM Marvel Hotel & Spa?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at JM Marvel Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at JM Marvel Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at JM Marvel Hotel & Spa?

No, pets are not allowed.

JM Marvel Hotel & Spa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 612 out of 712 reviews
Rating 8 - Good. 73 out of 712 reviews
Rating 6 - Okay. 18 out of 712 reviews
Rating 4 - Poor. 4 out of 712 reviews
Rating 2 - Terrible. 5 out of 712 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Afroza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating, staff always ready to help. Smile with great customer service. Beautiful decor and comfortable bed. Would definitely recommend this hotel when in Hanoi.
Stayed 1 night in Nov 2024

10/10 Excellent

Lupe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mattress and pillows very comfortable. Knowledge and friendly staff. Aways attentive. Ms. Ny and Bui were always very attentive. Ms. Nguyen, fromt office manager, went above her duties in helping us book a flight to Da Nang. When we return to Hanoi, will definitely stay here.
Stayed 4 nights in Nov 2024

10/10 Excellent

candice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great hotel and very friendly staff, esp Pineapple (Thom). They also were soo helpful, it was so easy to book our transportation esp when we arrived and gave us the best tour to Ninh Binh! The spa treatment was tge best, esp from my service with Kim! Loved staying here and really grateful that we chose this hotel.
Stayed 2 nights in Nov 2024

6/10 Okay

hayley

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property was a good walking distance to everything in the old quarter which was very convenient… We found our room was very noisey as there was a restaurant above us by a floor, we heard every chair being moved, people walking down the stairs, their full conversations ect. Although this was a big downside we overlooked it as the property was a great location. Room was tidy and clean, window that we had in our room looked out into a drain so we had no natural light coming into the room. Apart from these two downfalls we did enjoy our stay to the best we could. Staff we super friendly and helpful!
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at this property. Worth paying a little extra to stay in the french quarter. Within walking distance to a lot of shops and food.
Stayed 6 nights in Oct 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay at JM Marvel in Hanoi. I checked in quite late but everything was well prepared in the room. The room had a very comfy bed and a powerful shower. The location is excellent as well woth it being central but not too loud. I would recommend.
Stayed 2 nights in Nov 2024

10/10 Excellent

Shirley Shuk lin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are incredibly friendly! From the moment we arrived at the hotel, we felt warmly welcomed. Jayce was especially helpful, assisting us in finding a tour and offering great suggestions for attractions and the best restaurants.
Stayed 2 nights in Nov 2024

10/10 Excellent

Pearl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel stay in Hanoi. Staff very friendly and helpful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the pleasure of staying at JW Marvel hotel in the old quarter in Hanoi in late October 2024. I initially selected the hotel because of its location within old quarter of Hanoi. Upon my arrival, I could not have been more pleased with my selection. The hotel location made it easy to walk everywhere in the old quarter. The staff were exceptionally helpful and attentive, assisting me with bookings and offering suggestions on location to visit. My room was spacious in the junior suite and so comfortable. The rooftop lounge became a favourite place to for me have dinner and watch busy the city below. The breakfast they offered was also fantastic. As a solo traveler I felt cared for and safe and I would certainly use this hotel again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Really loved this hotel and Thom The guest services manager was outstanding. Hotel is spotless, quiet and the breakfast was delicious. What more can youask for.
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Close to the old quarter
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff. Loved the roof top bar and restaurant
Stayed 4 nights in Oct 2024

10/10 Excellent

Darcy, Foothills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique resort hotel is an amazing destination in Hanoi. Tons of charm and close to Train Street, and endless food options. The rooftop bar was amazing. We had a such a delicious dinner. Jayce and all the staff were so incredible, kind, and helpful. Highly recommend this property
Stayed 2 nights in Oct 2024

10/10 Excellent

Inge, Oyama

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel in Hanoi. Hien was so very helpful with everything. We tried the spa, it was excellent.
Stayed 3 nights in Oct 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Great staff! Great hotel!
Stayed 2 nights in Oct 2024

4/10 Poor

Tran

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Noisy door to door i can hear everything next door .
Stayed 3 nights in Jul 2024

10/10 Excellent

DIANA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall satisfied with the property. Minor concern with water temperature being inconsistent (water would change from to cold while showering, but could be piping or water heater pressure). Our shower door wasn’t closing all the way so I had to kind of hold it shut. No major concerns. Customer service was very good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Phat, Richmond

Travelled with group
The room that we had did not have any windows. Before we even got to the room, the very kind receptionist said they had a nicer upgraded room at their sister hotel 3 minute walk away. This was very thoughtful. We ended up staying at GM premium and the rooftop restaurant had greats views, fun music, and the food we ordered was some of the best we had throughout the city-I’m Vietnamese and was impressed.
Stayed 2 nights in Oct 2024

10/10 Excellent

DIANA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall enjoyed this hotel among so many to choose from. We were pleasantly greeted from the moment we stepped out of our taxi & each time we left and arrived back at the hotel after exploring Hanoi. Very thoughtful front desk staff and helpful with recommendations. Would stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Jorge

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's location is great, close to everything I needed. The room was quite comfortable. The staff was EXCELLENT, they did an amazing job to guarantee the best experience. Thanks Hien for all the recommendations, you made my trip to Hanoi better.
Stayed 4 nights in Oct 2024

10/10 Excellent

Maria Aiza

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. Hien is super helpful she booked our day trip at Incense Village, Tam Coc, Hoa Lu in Ninh Binh. She’s always checking on us and make sure everything we need she can provide with her best knowledge. I highly recommend this hotel.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kyle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast each morning. Staff was very friendly and accommodating. Location is a short walk to many of the main key points to see in Hanoi.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jeet

Stayed 5 nights in Sep 2024