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Marriott Vacation Club® at Custom House, Boston

3.5 star property
Family-friendly Boston hotel in Downtown Boston with a fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Marriott Vacation Club® at Custom House, Boston

Rooftop terrace
Property entrance
1 bedroom, in-room safe, blackout curtains, iron/ironing board
Children's play area - indoor
Interior detail

Reviews

9.4 out of 10

Exceptional

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Gym
    Gym
  • Parking available
    Parking available

Explore the area

Map
3 Mckinley Square, Boston, MA, 02109
  • Long Wharf
    2 min walk
  • Faneuil Hall Marketplace
    3 min walk
  • Quincy Market
    4 min walk
  • Boston, MA (BNH-Boston Harbor Seaplane Base)
    14 min drive

Room options

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Suite, 1 Bedroom

Highlights

Air conditioning
Mini-fridge
Separate bedroom
Sofa bed - double
Blackout curtains
Shower/bath combination
Hairdryer
Microwave
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Suite, 1 Bedroom (Mobility Accessible, Tub)

Highlights

Air conditioning
Mini-fridge
Separate bedroom
Sofa bed - double
Blackout curtains
Shower/bath combination
Hairdryer
Microwave
  • 42.0 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Suite, 1 Bedroom (Hearing Accessible)

Highlights

Air conditioning
Mini-fridge
Separate bedroom
Sofa bed - double
Blackout curtains
Shower/bath combination
Hairdryer
Microwave
  • 42.0 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Mini-fridge
Separate bedroom
Sofa bed - double
Blackout curtains
Shower/bath combination
Hairdryer
Microwave
  • 42.0 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
The Dagny Boston
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (4892)
The price is AU$404
for 1 night
includes taxes & fees
6 Dec - 7 Dec
The Dagny Boston

About the area

Boston

A family-friendly stay in the heart of Boston awaits you at Marriott Vacation Club® at Custom House, Boston. You'll find Faneuil Hall Marketplace a few steps away and TD Garden within a 15-minute stroll. Highlights at this eco-friendly hotel include free in-room WiFi. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas, a gym and laundry facilities. Continental breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Sights within a 20-minute walk of this 3.5-property class Downtown Boston hotel include Boston Common and Boston Public Garden.

What's nearby

  • Faneuil Hall Marketplace - 3 min walk - 0.3 km
  • New England Aquarium - 5 min walk - 0.4 km
  • TD Garden - 14 min walk - 1.2 km
  • Boston Common - 18 min walk - 1.6 km
  • Boston Convention and Exhibition Center - 4 min drive - 2.6 km

Getting around

  • Aquarium - 2 min walk
  • South Station - 13 min walk
  • Boston, MA (BNH-Boston Harbor Seaplane Base) - 14 min drive

Restaurants

  • ‪Bostonia Public House - ‬1 min walk
  • ‪Mr Dooley's Boston Tavern - ‬3 min walk
  • ‪Hong Kong At Faneuil Hall - ‬1 min walk
  • ‪Granary Tavern - ‬2 min walk
  • ‪Wagamama - ‬2 min walk

About this property

Marriott Vacation Club® at Custom House, Boston

Family-friendly Boston hotel in Downtown Boston with a fitness centre
Marriott Vacation Club® at Custom House, Boston offers its guests a fitness centre, an arcade/games room, and complimentary newspapers in the lobby. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The family-friendly Marriott Vacation Club® at Custom House, Boston also features laundry facilities, dry cleaning/laundry services, and express check-out. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Boston hotel.

  • 84 guestrooms or units
  • 25 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Games room or arcade
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Marriott Vacation Club® at Custom House, Boston offers 84 accommodations with a safe and coffee/tea makers. This accommodation is furnished with double sofa beds. Televisions come with premium satellite channels and pay-per-view films.

Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Boston hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains.

Awards and affiliations

Eco-certified property
This property participates in Audubon – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 56 per day; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 2 to 10 for adults and USD 2 to 10 for children
  • A bar/lounge

Family friendly

  • Arcade/game room
  • In-room babysitting
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 25 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 2.00 to 10.00 for adults and USD 2.00 to 10.00 for children
  • Valet parking fee: USD 56 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include outdoor lighting
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay and cash. For guests' safety, the property includes a smoke detector and outdoor lighting in all accommodation. The property is professionally cleaned. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Property Registration Number ROC-11545442-009

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boston Villas
Marriott Vacation Club Pulse Custom House Boston Aparthotel
Marriott's Custom House Villas
Marriott's Custom House Villas Aparthotel
Marriott's Custom House Villas Aparthotel Boston
Villas Boston
Marriott's Boston Custom House Villas Aparthotel
Marriott Vacation Club Pulse Custom House Aparthotel
Marriott Vacation Club Pulse Custom House Boston
Marriott Vacation Club Pulse Custom House
Marriotts Custom Resort
Marriotts Custom Hotel
Marriotts Custom Hotel
Marriott`s Custom House Hotel Boston
Marriotts Custom Resort
Marriott Boston
Marriott Vacation Club Pulse at Custom House Boston
Marriott's Boston Custom House Villas
Marriott Vacation Club® at Custom House Boston
Marriott Vacation Club Pulse at Custom House Boston
Marriott Vacation Club® at Custom House, Boston Hotel
Marriott Vacation Club® at Custom House, Boston Boston

Frequently asked questions

What is the cancellation policy at Marriott Vacation Club® at Custom House, Boston?

Marriott Vacation Club® at Custom House, Boston offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Marriott Vacation Club® at Custom House, Boston?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Marriott Vacation Club® at Custom House, Boston on 8 Dec 2024 start from AU$393.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Marriott Vacation Club® at Custom House, Boston?

Yep, Marriott Vacation Club® at Custom House, Boston has valet parking with in/out privileges for USD 56 per day.

Are there any beaches close to Marriott Vacation Club® at Custom House, Boston?

The closest beach to Marriott Vacation Club® at Custom House, Boston is Revere Beach (7.2 km).

Is Marriott Vacation Club® at Custom House, Boston family-friendly?

You bet! With amenities such as a playground and an arcade, as well as childcare services in the guestrooms, it's no surprise that Marriott Vacation Club® at Custom House, Boston is a hit with families.

Does Marriott Vacation Club® at Custom House, Boston serve breakfast?

Sure does, continental brekkie is offered on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Marriott Vacation Club® at Custom House, Boston?

No, Marriott Vacation Club® at Custom House, Boston does not offer an airport shuttle service.

What time are check-in & check-out at Marriott Vacation Club® at Custom House, Boston?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Marriott Vacation Club® at Custom House, Boston?

No, only service animals are allowed.

Marriott Vacation Club® at Custom House, Boston Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 380 out of 498 reviews" "
Rating 8 - Good. 86 out of 498 reviews" "
Rating 6 - Okay. 20 out of 498 reviews" "
Rating 4 - Poor. 8 out of 498 reviews" "
Rating 2 - Terrible. 4 out of 498 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Marietta

Liked: Cleanliness, staff & service, property conditions & facilities
All the hotel clerks were very friendly. Our check out today was at 11am and I called the hotel desk and a male desk clerk answered. I requested to have the bell hop come and retrieve our suitcases and to hold them in the lobby as we did not want it placed in our car. The bell hop guy was great and very friendly as he also did our car valet and took our suitcases to our room when we arrived and at our departure today. The desk guy today wasn’t as friendly. Since our suitcases were being held in the lobby, I went to talk to the concierge about a place to eat breakfast/lunch and we ended up next door. It was my oversight not to check out with the desk, but we were coming back as soon as we ate. I got a call from the male clerk while I was eating and he said I was overdue for the checkout time and had to return to the desk to check out. So I left my meal to go back next door to check out. He asked me if there were any additional charges besides the 2 muffins I had purchased on the 1st floor and the parking for 3 days and asked me if he should charge my credit card I had on file and I said yes. He asked if I wanted a receipt or email the receipt and I said to email me. I wish he could have just done this via the phone since I did not sign anything. This guy needs to have better communication skills and be more friendlier. I will plan to come back within a year and plan to stay there again as I really loved it there and so convenient to downtown,Faniel Hall & Quincy Market.
Stayed 2 nights in Aug 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Aug 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic building we amazing views from the rooftop observation deck. Location allows for short walks to historic sites and shopping. Would definitely stay here again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Laura

Stayed 3 nights in Aug 2024

10/10 Excellent

Stacie

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Marriott Custom House met the needs of our family of 5. The room was spacious enough that we could get our rest after exploring the city without being on top of each other. The bed was comfortable and the room clean. We also appreciated the complimentary laundry facility. Location was central and easliy walkable. We would stay here again.
Stayed 4 nights in Jul 2024

10/10 Excellent

Carrie

Such a wonderful stay. Clean rooms, beautiful views that you can’t beat. We loved the family friendly environment and the many activities provided. Will definitely stay here again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Rooms and the Area was great to walk to many restaurants and attractions
Stayed 3 nights in Jul 2024

10/10 Excellent

Sonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely one of the best places I have stayed at. Staff was very kind, helpful and friendly
Stayed 2 nights in Jul 2024

10/10 Excellent

Kimberly, Brasher falls

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the coolest hotel to stay at. Perfect location, super clean and quiet, and the staff were all so nice. The history and uniqueness of the building and room made it an awesome stay.
Stayed 1 night in Jul 2024

10/10 Excellent

DIEGO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Dina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean,and staff was very helpful!
Stayed 3 nights in Jul 2024

10/10 Excellent

Claudio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Iconic building with several key attractions in walkable distance.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jennifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property was in a beautiful historic building. Our stay was wonderful but short. It is in close proximity to Quincy market and the wharf. Everything was walkable! The staff was welcoming and friendly. We would definitely stay here again!
Stayed 1 night in Jul 2024

8/10 Good

Duncan

Travelled with family
Liked: Staff & service
Fascinating building but quite tired rooms
Stayed 1 night in Jun 2024

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this gem in heart of Boston
Great location and suite for 4 day family stay in Boston. Recommend high floor for views all around Boston. All staff were very helpful and kind . Housekeeping top class and suite was supplied with all essentials. Really couldn’t fault the accommodation or staff.
Stayed 4 nights in Jul 2024

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very coo/interesting property. We only stayed a few days but loved being in a historic building. The room was large, clean, comfortable and nicely decorated. The pillows and mattress were also comfy. The only issue was that the air conditioner blew directly on you when you were in bed and could get very chilly but if you turned it down the room got too warm. There were also a few weird noises but I being in a older building that is to be expected. The location is perfect, close to everything we wanted to see.
Stayed 2 nights in Jun 2024

10/10 Excellent

Patricia G, Nashville

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it!
Stayed 2 nights in Jun 2024

10/10 Excellent

Constance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel! First of all, it is in a great location for exploring Boston on foot. We walked all around the North End, the Waterfront, Government Center, and Back Bay areas. It also has a fabulous observation deck which is nice to visit during the day and again at night. But for me the best thing about this hotel was our beautiful room! We had a one bedroom suite, which was a huge room with a high ceiling. The bedroom was up a flight of stairs in the open room. There was a nice kitchen area with a refrigerator, sink, and dishes; and a living room area with a couch, coffee table, chair, and a table for four. The bedroom and the living room both had large tvs. There were plenty of outlets and USB ports. The bed was very comfortable and the shower was great (good water pressure). I could have used more counter space in the bathroom, but I made use of the living room table instead. Regarding the employees, the front desk people were friendly and professional; and housekeeping did a great job of keeping the room clean! It was spotless when we arrived and every day when we returned after seeing the sites. I hope to stay at the Marriott Vacation Club at Boston Custom House again some day!
Stayed 4 nights in Jun 2024

10/10 Excellent

Carrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel with a view is a historic building converted into 1 bedroom king suites. It’s obviously not new but the rooms are clean and contemporary. You will have ample space and comfort with living area, pullout couch and kitchenette. It’s a timeshare vacation club so you will be asked to do a meeting, but this is optional. There is valet parking at an extra cost. Don’t bother with the ‘a la carte’ breakfast - you pay to make it yourself. Location is excellent; steps away from the Faneuil Market with tons of food and shopping options. As well as the freedom trail and the water front for access to boat tours, etc. Easily Uber anywhere from this hotel.
Stayed 3 nights in Jun 2024

2/10 Terrible

Marco

Stayed 4 nights in Jun 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Jennifer

Stayed 1 night in Jun 2024

10/10 Excellent

Christopher, Winter Park

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The custom house is a true treasure of Boston, but what makes the stay most enjoyable is the staff from the Time you park your car and are escorted to your room. They are friendly professional And make you feel like this is your home. Thank you for a beautiful Stay
Stayed 2 nights in Jun 2024