Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

4.5 star property
Sea view with outdoor pool, near International Market Place
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

Beach/ocean view
Beach/ocean view
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
Outdoor pool, pool cabanas (surcharge), pool umbrellas

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking available
The price is AU$638
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
2365 Kalakaua Avenue, Honolulu, HI, 96815
  • International Market Place
    2 min walk
  • Duke Kahanamoku Statue
    2 min walk
  • Waikiki Beach
    3 min walk
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    29 min drive

Room options

Room, Ocean View (Historical Wing, No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Room, 2 Double Beds, Balcony, Oceanfront (Diamond Tower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Balcony, Oceanfront (Diamond Tower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Ocean View, Tower (No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Ocean View, Tower (No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Ocean View, Tower (No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Double Beds, Ocean View, Tower (No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, City View (Diamond Tower, No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, City View (Diamond Tower, No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Deluxe Room, 2 Double Beds, City View (Historical Wing, No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, City View (Historical Wing, No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, City View, Tower (No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, City View, Tower (No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Partial Ocean View, Tower (No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Partial Ocean View, Tower (No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 32 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Room, City View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 25.0 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Room, 1 King Bed, Balcony, Oceanfront (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 25.0 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Ocean View (Historic Banyon, No Balcony)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Bedroom, Ocean View, Tower (No Balcony)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 73 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Ocean View, Tower (No Balcony)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 73 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking, City View (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

Room, City View (Historical Wing, No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

About the area

Honolulu

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach places you steps from International Market Place and within a short 5-minute stroll of Waikiki Beach. Highlights at this beachfront resort include 5 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering at Moana Lani Spa can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The restaurant, Beachhouse at the Moana, is open for dinner. The resort's own beach bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach and enjoy the on-site gym, sauna and pool cabanas. Business amenities include 7 meeting rooms and a 24-hour business centre. Additionally, you'll find a coffee shop/cafe, a snack bar/deli and laundry facilities. Each morning full breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this Waikiki resort include Royal Hawaiian Center and Waikiki Beach Walk.

What's nearby

  • International Market Place - 2 min walk
  • Waikiki Beach - 3 min walk
  • Royal Hawaiian Center - 6 min walk
  • Waikiki Beach Walk - 7 min walk
  • Honolulu Zoo - 12 min walk

Getting around

  • Hālaulani / Leeward Community College Station - 24 min drive
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.) - 29 min drive

Restaurants

  • ‪Kona Coffee Purveyors | b.patisserie - ‬3 min walk
  • ‪Duke's Waikiki - ‬2 min walk
  • ‪Skybox Taphouse - ‬3 min walk
  • ‪Maui Brewing Co. Waikiki - ‬3 min walk
  • ‪Shorefyre International Marketplace - ‬3 min walk

About this property

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

Sea view with outdoor pool, near International Market Place
Moana Surfrider, A Westin Resort & Spa, Waikiki Beach offers its guests a full-service spa, an outdoor pool, and a sauna. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a poolside bar.

A 24-hour business centre and 7 meeting rooms are available. A fitness centre, spa services, and a terrace are also featured at the business-friendly Moana Surfrider, A Westin Resort & Spa, Waikiki Beach. For a fee, parking is available.

  • 791 guestrooms or units
  • 21 levels
  • 3 buildings
  • 5 dining venues
  • Built in 1901
  • Deli
  • Cabanas by the pool (surcharge)
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Water dispenser
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Moana Surfrider, A Westin Resort & Spa, Waikiki Beach offers 791 accommodations with video game consoles and a safe. Pillowtop beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, dressing gowns, designer toiletries and complimentary toiletries.

Flat-screen televisions come with premium cable channels and pay-per-view films. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Moana Lani Spa has 3 treatment rooms. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 40 per person
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Beachhouse at the Moana
  • Surfrider Cafe
  • The Beach Bar
  • Veranda at the Beachhouse
  • Vintage 1901

Things to do

  • Art gallery
  • Designer stores
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Snorkelling

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 30 September 2024 to 31 July 2025 (completion date subject to change). The following areas are affected:
  • Lobby
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 120.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.55 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 40 per person
  • Valet parking fee: USD 65 per day (in/out privileges)
  • Rollaway bed fee: USD 120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE-069-973-6064-01
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is GE-069-973-6064-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Moana
Moana Surfrider
Moana Surfrider Westin
Moana Surfrider Westin Honolulu
Moana Surfrider Westin Waikiki Beach
Moana Surfrider Westin Resort Honolulu
Surfrider
Surfrider Moana
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Moana Surfrider, a Westin Hotel Honolulu
Moana Surfrider, A Westin Resort & Spa Hawaii/Honolulu
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Westin Honolulu
Moana Surfrider Westin Resort
a Westin Resort And Spa
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a Westin Hotel Honolulu
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A Westin Resort & Spa
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Moana Surfrider A Westin Resort Spa
Moana Surfrider, A Westin Resort & Spa, Waikiki Beach Resort
Moana Surfrider, A Westin Resort & Spa, Waikiki Beach Honolulu

Frequently asked questions

What is the cancellation policy at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach on 5 Jan 2025 start from AU$558.8, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?

Yep, Moana Surfrider, A Westin Resort & Spa, Waikiki Beach has secured covered valet parking with in/out privileges for USD 65 per day.

Are there any beaches close to Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?

Yep, Moana Surfrider, A Westin Resort & Spa, Waikiki Beach is a short 3-minute walk from Waikiki Beach. Fun beach activities include snorkelling, scuba diving and body boarding.

Is there a spa on site at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?

Yep, Moana Lani Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Moana Surfrider, A Westin Resort & Spa, Waikiki Beach have a pool?

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach features a full-service spa, an outdoor pool and 5 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes Moana Surfrider, A Westin Resort & Spa, Waikiki Beach a romantic place to stay?

A hot tub and beachfront dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach.

Is Moana Surfrider, A Westin Resort & Spa, Waikiki Beach family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Moana Surfrider, A Westin Resort & Spa, Waikiki Beach is a hit with families.

Does Moana Surfrider, A Westin Resort & Spa, Waikiki Beach serve breakfast?

Yep, full brekkie is available daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?

No, Moana Surfrider, A Westin Resort & Spa, Waikiki Beach does not offer an airport shuttle service.

Is there a bar or restaurant at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?

Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?

No, pets are not allowed.

Is there a golf course on site at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?

There isn't one on site, but Ala Wai Golf Course is a short 20-minute walk away.

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1023 out of 1529 reviews" "
Rating 8 - Good. 271 out of 1529 reviews" "
Rating 6 - Okay. 136 out of 1529 reviews" "
Rating 4 - Poor. 54 out of 1529 reviews" "
Rating 2 - Terrible. 45 out of 1529 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Meggan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was a breeze & the valet service is outstanding. It was our first time staying there and will definitely be back! The location is amazing to all amenities & you walk out and you are in the sand. Mahalo🌺
Stayed 2 nights in Aug 2024

10/10 Excellent

PAVITHRA

Stayed 4 nights in Aug 2024

10/10 Excellent

Janine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
On the beach! Beautiful pool, bar, restaurant area under the Banyan tree. Note, Tower rooms do not open to balcony (possible exception of full, front ocean view rooms). Older Surfrider building rooms do open to small balcony.
Stayed 8 nights in Sep 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

John, Kingwood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility
Stayed 4 nights in Sep 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2024

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it for its location, 2 steps from the beach, the pool, its views, every day they cleaned our room, all the staff was super friendly and valet parking was great.
Stayed 4 nights in Sep 2024

10/10 Excellent

JOSEMARIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and perfect location
Stayed 6 nights in Sep 2024

10/10 Excellent

Pia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

4/10 Poor

nallely

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We stayed at the Moana Surfrider for our honeymoon. It was not a good experience. We did not feel welcome. The hotel is beautiful but employees could use a training in hospitality. There is only valet parking for 65 a night, and even though the valet employees do not treat you well they expect a tip.
Stayed 4 nights in Sep 2024

4/10 Poor

Deborah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

8/10 Good

Mayanka

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with excellent location to restaurants, shops, and the beach. It was very noisy and busy so if you’re looking for something calm and quiet, this is not the place. The room was very small but clean and comfortable.
Stayed 4 nights in Sep 2024

10/10 Excellent

Nastassja

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach front hotel. The staff are nice and accommodating. I liked the historical facts displayed around the hotel, which made our stay meaningful.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jeni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it
Loved everything about this place except location. It was so crowded it get like I was on the vegas strip. The beach was packed and not relaxing.
Stayed 3 nights in Sep 2024

4/10 Poor

Heidi

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Booked room for a balcony, advised leas than 48 hours prior yo check in that all balconies are closed due to structural issues, had insurance but if cancelled they would have still charged $500 for under 48 hour cancellation, which they obviously did on purpose as they balcony issue apparently started 6 months ago, shady way of doing business, valet/parking is $65/day. One sink in bathroom. Overall not happy with entire experience. Staff/breakfast was the only good thing about this place.
Stayed 4 nights in Sep 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Meghan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this resort. It's our second time in Hawaii and our second time at the Moana Surfrider (loving our first stay there soo much) resort. One thing we think would improve our experience is if monitoring of actual use of the deck chairs by stafff was more active. We had to spend our time monitoring unused deck chairs and convincing staff to remove towels off the chairs so we could use them. Unfair holding of deck chairs is rather prolific at this resort. In other resorts we have stayed at (granted, they were in Fiji) the staff actively monitored deck chair use.
Stayed 5 nights in Sep 2024

10/10 Excellent

Susan

Liked: Staff & service, property conditions & facilities
This was a great place to stay! Hotel was on the beach and close to everything.
Stayed 6 nights in Sep 2024

10/10 Excellent

Luis

Stayed 6 nights in Jun 2024

10/10 Excellent

ELIZABETH

Stayed 3 nights in Aug 2024

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service at the hotel were so great. They were very understanding of the situation when we arrived and made our stay as comfortable as they could. The location of the hotel was extremely central to the city centre with most thing within walking distance. Some tour buses did not pick us up outside the hotel, however, the tour pick up point was no more than a 5min walk away. As the hotel was in the centre of the city, it can be quite loud but this is manageable.
Stayed 7 nights in Sep 2024

10/10 Excellent

Gilma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Rooms clean, the breakfast buffet was delicious and they had tons of food to choose from. The staff super friendly always had a smile on their faces. Location was perfect just by the water. I will definitely stay there in the future. Recommend the Veranda tea time.
Stayed 7 nights in Sep 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was smallish but gracious. Although the renovated balcony had not yet been inspected (so we couldn't use it while we were there) it had a balcony. Beds Very comfortable. And, except for a microwave, it had all the room accommodations that I like, even a bidet, which I hadn't used before and now I'm considering getting one at home. Very, very pleased. The only drawback is that there wasn't free coffee, except what you could brew in your room.
Stayed 2 nights in Sep 2024