Moana Surfrider, A Westin Resort & Spa, Waikiki Beach (Honolulu, USA): Reviews & Deals from AU$667

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Seafront with outdoor pool, near International Market Place

Where to?

Dates

April 2025

May 2025

Premium bedding, pillow-top beds, in-room safe, desk

Outdoor pool, pool cabanas (surcharge), pool umbrellas

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Parking available
Spa
Pool

includes taxes & fees

29 Apr - 30 Apr

Explore the area

2365 Kalakaua Avenue, Honolulu, HI, 96815

International Market Place
‪2 min walk‬
Waikiki Beach
‪3 min walk‬
Waikiki Beach Walk
‪7 min walk‬
Honolulu, HI (HNL-Daniel K. Inouye Intl.)
‪29 min drive‬

Room options

Room, Ocean View (Historic Banyan)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Flat-screen TV

Hypo-allergenic bedding

Premium bedding

Pillow-top bed

20 sq m
Sleeps 2
1 King Bed OR 1 Queen Bed

Room, 2 Double Beds, Oceanfront (Diamond Tower, No Balcony)

Highlights

Balcony

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Flat-screen TV

Hypo-allergenic bedding

Premium bedding

25 sq m
Sleeps 4
2 Double Beds

Room, 1 King Bed, Balcony, Oceanfront (Diamond Tower)

Highlights

Balcony

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Flat-screen TV

Hypo-allergenic bedding

Premium bedding

25 sq m
Sleeps 3
1 King Bed

Room, 2 Double Beds, Ocean View, Tower

Highlights

Balcony

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Flat-screen TV

Hypo-allergenic bedding

Premium bedding

32 sq m
Ocean view
Sleeps 4
2 Double Beds

Room, 1 King Bed, Ocean View, Tower

Highlights

Balcony

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Flat-screen TV

Hypo-allergenic bedding

Premium bedding

32 sq m
Ocean view
Sleeps 3
1 King Bed

Room, 1 King Bed, Ocean View, Tower (Diamond Head)

Highlights

Balcony

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Flat-screen TV

Hypo-allergenic bedding

Premium bedding

32 sq m
Ocean view
Sleeps 3
1 King Bed

Room, 2 Double Beds, Ocean View, Tower (Diamont Head)

Highlights

Balcony

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Flat-screen TV

Hypo-allergenic bedding

Premium bedding

32 sq m
Ocean view
Sleeps 4
2 Double Beds

Room, 2 Double Beds, City View (Diamond Tower, No Balcony)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Flat-screen TV

Hypo-allergenic bedding

Premium bedding

Pillow-top bed

25 sq m
City view
Sleeps 4
2 Double Beds

Room, City View (Diamond Tower, No Balcony)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Flat-screen TV

Hypo-allergenic bedding

Premium bedding

Pillow-top bed

25 sq m
City view
Sleeps 2
1 King Bed OR 1 Queen Bed

Deluxe Room, 2 Double Beds, City View (Historic Banyan)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Flat-screen TV

Hypo-allergenic bedding

Premium bedding

Pillow-top bed

26 sq m
City view
Sleeps 4
2 Double Beds

Deluxe Room, 1 King Bed, City View (Historic Banyan)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Flat-screen TV

Hypo-allergenic bedding

Premium bedding

Pillow-top bed

26 sq m
City view
Sleeps 3
1 King Bed

Room, 2 Double Beds, City View, Tower

Highlights

Balcony

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Flat-screen TV

Hypo-allergenic bedding

Premium bedding

32 sq m
City view
Sleeps 4
2 Double Beds

Room, 1 King Bed, City View, Tower

Highlights

Balcony

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Flat-screen TV

Hypo-allergenic bedding

Premium bedding

32 sq m
City view
Sleeps 3
1 King Bed

Room, 2 Double Beds, Partial Ocean View, Tower

Highlights

Balcony

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Flat-screen TV

Hypo-allergenic bedding

Premium bedding

32 sq m
Sleeps 4
2 Double Beds

Room, 1 King Bed, Partial Ocean View, Tower

Highlights

Balcony

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Flat-screen TV

Hypo-allergenic bedding

Premium bedding

32 sq m
Partial ocean view
Sleeps 3
1 King Bed

Room, Roll-in Shower, City View (Mobility/Hearing Access, Historic Ban)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Flat-screen TV

Hypo-allergenic bedding

Premium bedding

Pillow-top bed

25 sq m
City view
Sleeps 2
1 King Bed OR 1 Queen Bed

Room, 1 King Bed, Balcony, Oceanfront (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Balcony

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Flat-screen TV

Hypo-allergenic bedding

Premium bedding

25 sq m
Beach view
Sleeps 3
1 King Bed

Suite, 1 Bedroom, Ocean View (Historic Banyon, No Balcony)

Highlights

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Flat-screen TV

Hypo-allergenic bedding

Pillow-top bed

42 sq m
Ocean view
Sleeps 2
1 King Bed

Room

Highlights

Balcony

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Flat-screen TV

Hypo-allergenic bedding

73 sq m
Ocean view
Sleeps 4
1 King Bed OR 2 Queen Beds

Premier Suite, 1 Bedroom, Tower (Oceanfront)

Highlights

Balcony

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Flat-screen TV

Hypo-allergenic bedding

73 sq m
Ocean view
Sleeps 4
1 King Bed

Room, 1 King Bed, City View, Tower (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Flat-screen TV

Hypo-allergenic bedding

Premium bedding

Pillow-top bed

Sleeps 3
1 King Bed

Deluxe Room, 1 King Bed, Roll-in Shower, City View (Mobility/Hearing Access, Historic Ban)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Flat-screen TV

Hypo-allergenic bedding

Premium bedding

Pillow-top bed

City view
Sleeps 3
1 King Bed

Room, City View (Historic Banyon)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Flat-screen TV

Hypo-allergenic bedding

Premium bedding

Pillow-top bed

20 sq m
City view
Sleeps 2
1 King Bed OR 1 Queen Bed

About the area

Honolulu

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach places you steps from International Market Place and within a short 5-minute stroll of Waikiki Beach. Highlights at this beachfront resort include 5 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering at Moana Lani Spa can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The restaurant, Beachhouse at the Moana, is open for dinner. The resort's own beach bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach and enjoy the on-site gym and pool cabanas. Business amenities include 7 meeting rooms and a 24-hour business centre. Additionally, you'll find a coffee shop/cafe, a snack bar/deli and laundry facilities. Each morning full breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this Waikiki resort include Royal Hawaiian Center and Waikiki Beach Walk.

View more Resorts in Honolulu

What's nearby

International Market Place - 2 min walk - 0.2 km
Waikiki Beach - 3 min walk - 0.3 km
Royal Hawaiian Center - 6 min walk - 0.6 km
Waikiki Beach Walk - 7 min walk - 0.7 km
Honolulu Zoo - 12 min walk - 1.0 km

Getting around

Hālaulani / Leeward Community College Station - 24 min drive
Honolulu, HI (HNL-Daniel K. Inouye Intl.) - 29 min drive

Restaurants

‪Kona Coffee Purveyors | b.patisserie - ‬3 min walk
‪Duke's Waikiki - ‬2 min walk
‪Skybox Taphouse - ‬3 min walk
‪Maui Brewing Co. Waikiki - ‬3 min walk
‪Shorefyre International Marketplace - ‬3 min walk

About this property

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

Seafront with outdoor pool, near International Market Place

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a poolside bar.

A 24-hour business centre and 7 meeting rooms are available. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Moana Surfrider, A Westin Resort & Spa, Waikiki Beach. For a fee, parking is available.

791 guestrooms or units

21 levels

3 buildings

5 dining venues

Built in 1901

Deli

Cabanas by the pool (surcharge)

Umbrellas for the pool

Charging station for electric cars

Business centre (24 hours)

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Terrace

Garden

Gift shop

Newspapers in lobby (free)

On-site shopping

Bellhop

Lift

Water dispenser

Bar on the beach

Coffee shop

Bar by the pool

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach offers 791 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels.

Bathrooms include baths or showers, bathrobes, designer toiletries and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Moana Lani Spa has 3 treatment rooms. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Languages

English, Japanese

Similar properties

Pool
Hot tub
Spa
Kids pool

includes taxes & fees

20 Apr - 21 Apr

Property amenities

Internet

Available in all rooms: WiFi
Available in some public areas: WiFi

Parking and transport

Electric car charging station on site
Height restrictions apply for on-site parking
Secured, covered valet parking on site (USD 65 per day; includes in/out privileges)
Wheelchair-accessible parking available

Food and drink

Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 40 per person
5 restaurants
A beach bar
A coffee shop/cafe
A poolside bar
Snack bar/deli

Restaurants on site

Beachhouse at the Moana
Surfrider Cafe
The Beach Bar
Veranda at the Beachhouse
Vintage 1901

Things to do

Art gallery
Designer stores
Full-service spa
Gym
Outdoor pool
Shopping centre
Snorkelling

Family friendly

Free cot
In-room refrigerator
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Snack bar/deli

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

24-hour business centre
7 meeting rooms

Outdoors

Garden
On the beach
On the waterfront
Pool cabanas (surcharge)
Pool umbrellas
Terrace

Full-service spa

3 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Deep-tissue massages
Facials
Hot tub
Hydrotherapy
Manicures/pedicures
Prenatal massages
Reflexology

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Grab bar near toilet
Height-adjustable showerhead
Lever door handles
Lift
Low-height electrical sockets in bathroom
Pool hoist on site
Stair-free path to entrance
Thin carpet in room
Transfer shower
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Room amenities

Bedroom

Free cot
Hypo-allergenic bedding
Pillowtop mattress
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Bathtub or shower
Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Towels provided

Entertainment

55-inch flat-screen TV with premium cable channels

Food and drink

Coffee/tea maker
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 30 September 2024 to 31 July 2025 (completion date subject to change). The following areas are affected:

Lobby
Selected guestrooms

Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 120.0 per night.

Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Resort fee: USD 49.55 per accommodation, per night

The resort fee includes:

Additional inclusions
Fitness/yoga classes
Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately USD 10 to 40 per person
Valet parking fee: USD 65 per day (in/out privileges)
Rollaway bed fee: USD 120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - GE-069-973-6064-01

This property accepts credit cards, debit cards and cash

Safety features at this property include a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is GE-069-973-6064-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Moana

Moana Surfrider

Moana Surfrider Westin

Moana Surfrider Westin Honolulu

Moana Surfrider Westin Waikiki Beach

Moana Surfrider Westin Resort Honolulu

Surfrider

Surfrider Moana

Moana Surfrider Westin Resort Waikiki Beach

Moana Surfrider, a Westin Hotel Honolulu

Moana Surfrider, A Westin Resort & Spa Hawaii/Honolulu

Moana Surfrider, a Westin Resort And Spa

Westin Honolulu

Moana Surfrider Westin Resort

a Westin Resort And Spa

Honolulu Westin

Westin Moana Surfrider

a Westin Hotel Honolulu

Moana Surfrider Westin Resort

Westin Honolulu

Moana Surfrider

A Westin Resort & Spa

Waikiki Beach Hawaii/Honolulu

Moana Surfrider A Westin Resort Spa Waikiki Beach

Moana Surfrider A Westin Resort Spa

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach Resort

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach Honolulu

Frequently asked questions

What is the cancellation policy at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?

As of 13 Apr 2025, prices found for a 1-night stay for 2 adults at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach on 29 Apr 2025 start from AU$588.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?

Yep, Moana Surfrider, A Westin Resort & Spa, Waikiki Beach has secured covered valet parking with in/out privileges for USD 65 per day.

Are there any beaches close to Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?

Yep, Moana Surfrider, A Westin Resort & Spa, Waikiki Beach is a short 3-minute walk from Waikiki Beach. Fun beach activities include snorkelling, scuba diving and body boarding.

Is there a spa on site at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?

Yep, Moana Lani Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Moana Surfrider, A Westin Resort & Spa, Waikiki Beach have a pool?

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach features a full-service spa, an outdoor pool and 5 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes Moana Surfrider, A Westin Resort & Spa, Waikiki Beach a romantic place to stay?

A hot tub and beachfront dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach.

Is Moana Surfrider, A Westin Resort & Spa, Waikiki Beach family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Moana Surfrider, A Westin Resort & Spa, Waikiki Beach is a hit with families.

Does Moana Surfrider, A Westin Resort & Spa, Waikiki Beach serve breakfast?

Yep, full brekkie is available daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?

No, Moana Surfrider, A Westin Resort & Spa, Waikiki Beach does not offer an airport shuttle service.

Is there a bar or restaurant at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?

Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?

No, pets are not allowed.

Is there a golf course on site at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?

There isn't one on site, but Ala Wai Golf Course is a short 20-minute walk away.

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Good

Gwendolyn May

Travelled with family

13 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Oldest hotel in Oahu

Stayed 4 nights in Jan 2025

10/10 Excellent

Alison

12 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

We absolutely loved our stay at the Moana Surfrider! The hotel is stunning, with a perfect mix of historical charm and modern luxury. The beachfront location is unbeatable. The staff was incredibly welcoming, and every detail was taken care of to make our trip special. We can’t wait to come back!

Stayed 7 nights in Jan 2025

4/10 Poor

Marie

10 Jan 2025

Disliked: Staff & service, property conditions & facilities

One of the worst stays

Upon checking in, they wanted us to stay in a room I didn’t book. I upgraded and the front desk personnel told us he’d give us 2 days of free buffet breakfast. I didn’t care about it, but the fact is do not promise that if you are going to NOT do it. Never given it. Power went out second day for over 5 hours… staff was rude. Hotel was okay. Being a gold Bonvoy member and a frequent traveler, I’m disappointed. Beach was horrible due to construction sounds.

Stayed 4 nights in Jan 2025

10/10 Excellent

Karen

Travelled with family

9 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful hotel, especially the old section. The new high rises are an eyesore. Very classy place.

Stayed 5 nights in Jan 2025

10/10 Excellent

CHARLOTTE LUCY

8 Jan 2025

Stayed 7 nights in Dec 2024

6/10 Okay

Mariana

7 Jan 2025

Nice place but the week I stayed hotel was under construcción unfortunately all day long was super noise in the room as well in the pool or patio restaurant 🙁🙁

Stayed 6 nights in Dec 2024

10/10 Excellent

David A

7 Jan 2025

Stayed 12 nights in Dec 2024

10/10 Excellent

Alexander

5 Jan 2025

Stayed 5 nights in Dec 2024

10/10 Excellent

michelle

3 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 8 nights in Dec 2024

4/10 Poor

Robert

Travelled with family

3 Jan 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

The person that picked up the phone was pretty rude, and so were some of the outdoor bar staff. The seating staff at the patio dining area were nice - wish the service staff would've been friendlier

Stayed 1 night in Dec 2024

8/10 Good

Ana

3 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 8 nights in Dec 2024

10/10 Excellent

Kathrine

2 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 7 nights in Dec 2024

2/10 Terrible

yuritzi

Travelled with family

1 Jan 2025

Disliked: Staff & service, property conditions & facilities

It was dusty and super noisy. Our balcony wasnt accessible. Really bad experience

Stayed 4 nights in Dec 2024

10/10 Excellent

domenica

Travelled with family

30 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful hotel especially upon arrival Staff was friendly & accommodating

Stayed 4 nights in Dec 2024

10/10 Excellent

Ross Trevor, Highlands Ranch

Travelled with family

29 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location. Busy area but everything walkable

Stayed 7 nights in Dec 2024

10/10 Excellent

Alex

28 Dec 2024

Stayed 10 nights in Aug 2024

10/10 Excellent

Rachel

27 Dec 2024

Stayed 6 nights in Dec 2024

6/10 Okay

Venkata

Travelled with family

25 Dec 2024

Liked: Cleanliness, staff & service

Great location, can't beat it. People are friendly, pool area is good, beach is nice. No complaints on anything. Restaurants are extremely expensive and rooms are way too small. Property is beaten up, carpets needs a chance. Ambience of the property is so nice. There is a positive vibe in this place, this is our first visit and we really liked it. They need to upgrade the property and increase the room sizes.

Stayed 4 nights in Dec 2024

10/10 Excellent

Darrell

24 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing trip

Stayed 6 nights in Dec 2024

2/10 Terrible

Justin

24 Dec 2024

Disliked: Cleanliness, property conditions & facilities

Stayed 9 nights in Dec 2024

4/10 Poor

Yi

22 Dec 2024

Stayed 2 nights in Dec 2024

10/10 Excellent

Jim

Travelled with family

22 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

There is a reason we consistently return to this hotel. It embodies everything we think we want from a Hawaiian vacation. If there was an option for a sixth star for staff friendliness and service this would be an easy choice.

Stayed 7 nights in Dec 2024

8/10 Good

Marcos, West Hills

Travelled with family

21 Dec 2024

Liked: Cleanliness, staff & service, amenities

Loud construction on property during weekdays and balconies are inaccessible.

Stayed 6 nights in Dec 2024

6/10 Okay

Jungsura

Travelled with partner

19 Dec 2024

I recently stayed at your hotel and wanted to share my thoughts. The hotel itself is lovely, with a rich history that adds charm to the visit. However, I encountered some challenges with the customer service at the reception. The staff member I spoke with had a less-than-helpful attitude when explaining the billing system, which made the process frustrating. On a positive note, the individual at the buffet was exceptionally nice and friendly, providing a warm and pleasant experience. Improving the customer service at the reception could enhance the overall guest experience.

Stayed 3 nights in Dec 2024

10/10 Excellent

Diana

Travelled with partner

19 Dec 2024

Liked: Cleanliness, staff & service

Very central and easy access to transportation and shopping and dining. Very nice staff! Great views to the ocean . Pool was small but ocean was perfect! Great breakfast buffet!

Stayed 4 nights in Dec 2024

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

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Room, Ocean View (Historic Banyan)

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Room, 2 Double Beds, Oceanfront (Diamond Tower, No Balcony)

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Room, 1 King Bed, Balcony, Oceanfront (Diamond Tower)

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Room, 2 Double Beds, Ocean View, Tower

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Room, 1 King Bed, Ocean View, Tower

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Room, 1 King Bed, Ocean View, Tower (Diamond Head)

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Room, 2 Double Beds, Ocean View, Tower (Diamont Head)

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Room, 2 Double Beds, City View (Diamond Tower, No Balcony)

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View all photos for Room, City View (Diamond Tower, No Balcony)

Room, City View (Diamond Tower, No Balcony)

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View all photos for Deluxe Room, 2 Double Beds, City View (Historic Banyan)

Deluxe Room, 2 Double Beds, City View (Historic Banyan)

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Deluxe Room, 1 King Bed, City View (Historic Banyan)

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Room, 2 Double Beds, City View, Tower

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Room, 1 King Bed, City View, Tower

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Room, 2 Double Beds, Partial Ocean View, Tower

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Room, 1 King Bed, Partial Ocean View, Tower

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View all photos for Room, Roll-in Shower, City View (Mobility/Hearing Access, Historic Ban)

Room, Roll-in Shower, City View (Mobility/Hearing Access, Historic Ban)

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View all photos for Room, 1 King Bed, Balcony, Oceanfront (Mobility/Hearing Access, Roll-In Shwr)

Room, 1 King Bed, Balcony, Oceanfront (Mobility/Hearing Access, Roll-In Shwr)

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View all photos for Suite, 1 Bedroom, Ocean View (Historic Banyon, No Balcony)

Suite, 1 Bedroom, Ocean View (Historic Banyon, No Balcony)

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Room

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View all photos for Premier Suite, 1 Bedroom, Tower (Oceanfront)

Premier Suite, 1 Bedroom, Tower (Oceanfront)

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View all photos for Room, 1 King Bed, City View, Tower (Mobility/Hearing Accessible, Tub)

Room, 1 King Bed, City View, Tower (Mobility/Hearing Accessible, Tub)

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View all photos for Deluxe Room, 1 King Bed, Roll-in Shower, City View (Mobility/Hearing Access, Historic Ban)

Deluxe Room, 1 King Bed, Roll-in Shower, City View (Mobility/Hearing Access, Historic Ban)

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View all photos for Room, City View (Historic Banyon)

Room, City View (Historic Banyon)

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