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Candlewood Suites Houston NE - Stafford, an IHG Hotel

2.5 star property
Hotel with free breakfast, in the vicinity of Stafford Centre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Candlewood Suites Houston NE - Stafford, an IHG Hotel

Room amenity
Studio Suite
Exterior
Exterior
Hair dryer, towels

Reviews

7.6 out of 10

Good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry

Explore the area

Map
11230 Southwest Fwy, Houston, TX, 77031
  • Stafford Centre
    4 min drive
  • Memorial Hermann Southwest Hospital
    6 min drive
  • Houston Baptist University
    6 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    48 min drive

Room options

View all photos for Studio Suite, 1 King Bed (Bath Shower Combination)

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Studio Suite, 1 King Bed (Bath Shower Combination)

Highlights

Kitchen
Fridge
Dishwasher
TV
Hairdryer
Microwave
Cookware/dishes/utensils
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Studio Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Kitchen
Fridge
Dishwasher
TV
Hairdryer
Microwave
Cookware/dishes/utensils
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Double Beds (Bath Shower Combination)

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Studio Suite, 2 Double Beds (Bath Shower Combination)

Highlights

Kitchen
Fridge
Dishwasher
TV
Hairdryer
Microwave
Cookware/dishes/utensils
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds (Walk In Shower)

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Studio Suite, 2 Double Beds (Walk In Shower)

Highlights

Kitchen
Fridge
Dishwasher
TV
Hairdryer
Microwave
Cookware/dishes/utensils
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Suite, 2 Double Beds

Highlights

Kitchen
Fridge
Dishwasher
TV
Separate bedroom
Hairdryer
Microwave
Cookware/dishes/utensils
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio Suite

Studio Suite

Studio Suite

Highlights

Kitchen
Fridge
Dishwasher
TV
Hairdryer
Microwave
Cookware/dishes/utensils
Coffee/tea maker
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Kitchen
Fridge
Dishwasher
TV
Hairdryer
Microwave
Cookware/dishes/utensils
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Mobility, Transfer Shower)

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Studio Suite, 1 King Bed, Accessible (Mobility, Transfer Shower)

Highlights

Kitchen
Fridge
Dishwasher
TV
Hairdryer
Microwave
Cookware/dishes/utensils
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Walk In Shower)

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Studio Suite, 1 King Bed (Walk In Shower)

Highlights

Kitchen
Fridge
Dishwasher
TV
Hairdryer
Microwave
Cookware/dishes/utensils
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Best Western Plus Sugar Land/Stafford
Pool
Breakfast included
Pet-friendly
Parking included
4.4 out of 5, Excellent, (315)
The price is AU$149
for 1 night
includes taxes & fees
19 Nov - 20 Nov
Best Western Plus Sugar Land/Stafford

About the area

Houston

Candlewood Suites Houston NE - Stafford, an IHG Hotel puts you in the centre of Houston, 4.3 km (2.7 mi) from Stafford Centre and 9.8 km (6.1 mi) from Sugar Land Town Square. Highlights at this hotel include an outdoor swimming pool, free self-service breakfast and in-room kitchens. .Enjoy the 24-hour gym and Hot tub. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. There's also the convenience of free self parking. .Sights within a 10-minute drive of this Alief hotel include Smart Financial Centre at Sugar Land and Westheimer Rd.

What's nearby

  • Stafford Centre - 4 min drive
  • Sugar Land Town Square - 7 min drive
  • Smart Financial Centre at Sugar Land - 10 min drive
  • Westheimer Rd - 10 min drive
  • NRG Stadium - 17 min drive

Getting around

  • Houston Station - 19 min drive
  • Houston William Hobby Airport (HOU) - 33 min drive

Restaurants

  • ‪Aga's Restaurant and Catering - ‬15 min walk
  • ‪Savoy Food Market - ‬12 min walk
  • ‪Playsure Island - ‬12 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Hickory Barn Barbeque - ‬14 min walk

About this property

Candlewood Suites Houston NE - Stafford, an IHG Hotel

Hotel with free breakfast, in the vicinity of Stafford Centre
Candlewood Suites Houston NE - Stafford, an IHG Hotel offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. Public spaces have free WiFi and wired Internet. A business centre and 3 meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 300 square feet (27 square metres) and includes conference space. Candlewood Suites Houston NE - Stafford, an IHG Hotel also features laundry facilities and a lift. Free self parking is available.

This Houston hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 3 levels
  • 300 sq ft of conference space
  • 27 sq. m of conference space
  • Breakfast available (free)
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Lift
  • No smoking on site
Candlewood Suites Houston NE - Stafford, an IHG Hotel offers 80 accommodations with free newspapers and coffee/tea makers. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils.

Guests can surf the web using complimentary wired and wireless Internet access. Cable televisions are provided. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 9:00 AM

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • 300 square feet of conference space
  • Business centre

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Free daily newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets welcome with a deposit of USD 100.00 per week
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. 

We should mention

  • Pool access available from 10:00 AM to 7:30 PM

Property is also known as

Comfort Inn Hotel Southwest
Comfort Inn Southwest
Frontier Hotel Houston
Frontier Hotel
Frontier Hotel
Candlewood Suites Houston NE - Stafford, an IHG Hotel Hotel
Candlewood Suites Houston NE - Stafford, an IHG Hotel Houston

Frequently asked questions

What is the cancellation policy at Candlewood Suites Houston NE - Stafford, an IHG Hotel?

Candlewood Suites Houston NE - Stafford, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Candlewood Suites Houston NE - Stafford, an IHG Hotel?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Candlewood Suites Houston NE - Stafford, an IHG Hotel on 7 Nov 2024 start from AU$144.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Candlewood Suites Houston NE - Stafford, an IHG Hotel?

Yep, Candlewood Suites Houston NE - Stafford, an IHG Hotel has a free self car park and free RV/bus/truck parking.

Does Candlewood Suites Houston NE - Stafford, an IHG Hotel have a pool?

Candlewood Suites Houston NE - Stafford, an IHG Hotel has an outdoor pool. The pool is open 10:00 AM to 7:30 PM.

Does Candlewood Suites Houston NE - Stafford, an IHG Hotel serve breakfast?

Sure does, complimentary self-service breakfast is served daily between 6:00 AM and 9:00 AM.

Is there a free airport shuttle available at Candlewood Suites Houston NE - Stafford, an IHG Hotel?

No, Candlewood Suites Houston NE - Stafford, an IHG Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Candlewood Suites Houston NE - Stafford, an IHG Hotel?

Check-in begins at 3 PM. Check-out time is 11 AM.

Candlewood Suites Houston NE - Stafford, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 101 out of 196 reviews" "
Rating 8 - Good. 32 out of 196 reviews" "
Rating 6 - Okay. 14 out of 196 reviews" "
Rating 4 - Poor. 16 out of 196 reviews" "
Rating 2 - Terrible. 33 out of 196 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Miguel

Stayed 1 night in Jul 2024

2/10 Terrible

Yolanda

My room was canceled by hotel because of unavailability
Stayed 1 night in Jul 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Couldn’t even check in because there wasn’t any attendants working and there were crack heads running around the property
Stayed 1 night in Jul 2024

2/10 Terrible

FRANCISCO ANDRES

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience ever
Stayed 4 nights in Jun 2024

2/10 Terrible

Lesley

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Get there to check in at 10pm and was told that they see my reservation by they do not have any rooms. The response we got was “sorry not our problem”! At the last minute we had to try and find another hotel available that night and at that time in the evening. I’d give a 0 if it was an option
Stayed 2 nights in Jun 2024

2/10 Terrible

Amanda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pillows smelled like vomit, when the air conditioner would kick in, it smelled like urine. It was disgusting. The room had an ironing board and no iron, when i asked for an iron at the front desk, I was told there wasn't any. I asked for extra towels because we were a party of 5 and the room only had 2, I was also told there wasn't any available. This was the worst experience we have ever had at any hotel we've stayed at. I DO NOT RECOMMEND YOU STAY HERE!!!!
Stayed 2 nights in Jun 2024

2/10 Terrible

Taffy

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 6 nights in May 2024

2/10 Terrible

Leo

Stayed 1 night in May 2024

8/10 Good

Aaron

Travelled with family
Liked: Cleanliness
Stayed 1 night in May 2024

4/10 Poor

Shealon

Disliked: Amenities
It was as clean how it was as before
Stayed 2 nights in May 2024

10/10 Excellent

O'jayelon

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in May 2024

10/10 Excellent

O'jayelon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in May 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Wouldn’t book again..
Suite I booked was definitely not as pictured. Upon arrival, hotel looks worn down, not in the best part of town. At check in they did not verify my ID nor asked for a card to be put on file (I paid ahead but still thought that was weird). The room itself was missing cabinet doors, had terrible lighting and the TV in the living room did not work. There was a weird smell but I had some febreeze so once I sprayed it, the smell was bearable. Still tried to give it a chance.. got to the separate bedroom and there were hairs between the sheets, stains on the pillow cases and some kind of powder? on the bed (that they couldn’t say what it was) so I called the front desk and asked for new linen. Receptionist said she would just change the room, perfect. Room they put us in was a regular room w a door that had been propped open (was not locked/shut we just opened the door), not the suite I booked so I went back and asked her about it. She said “yeah it’s a suite”, when I told her it was not she went up to verify it herself. She came back and said I couldn’t book a suite (which I did and received the first time) because they were exclusive to members, which I am, and more expensive, I obviously knew that because I booked the room. She said I could check out and she’d let her manager know the next day, she did not. He had no clue what I was talking about when I called the following day. Overall average/below average rooms/building that doesn’t feel the safest but may work for you
Stayed 1 night in May 2024

2/10 Terrible

Alvin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty experience no wanted to give me clean towels when needed room wasn’t clean for three days
Stayed 3 nights in May 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2024

8/10 Good

Deborah

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Great !
Stayed 2 nights in Apr 2024

10/10 Excellent

Jeneba

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They room is so cool
Stayed 1 night in Apr 2024

10/10 Excellent

L Laron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nestled in the heart of hospitality, my extended stay at Candlewood Suites was nothing short of exceptional, thanks in large part to the remarkable service provided by VJ. From the moment I checked in, her warm and welcoming demeanor set the tone for what would be a truly memorable experience.
Stayed 7 nights in Mar 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Mlynn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Parielle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay
The front desk lady helped change my room from a king suite with a recliner chair to a full double bed suite with no extra charge which was nice. The overall stay was okay but room service did not come to our room not once to take our trash, give us clean towels or any of the sorts. The breakfast consisted of pastries, oatmeal, coffee, and a waffle maker so nothing fantastic. There was a $50 deposit that I didn’t know about. Maybe it was my fault for not doing my research but I was not aware. I didn’t complain about it since yes you will get that deposit money back to your card eventually but I was taken back on spending more money towards the room. The room was kind of laid out weird the tv was in a hard to see corner of the room, the ac was right next to the bed which did not allow the air to circulate at all. You could only feel it next to my bed which was a little annoying throughout the night I would wake up cloggy. The lighting in the room was also terrible, it was orange dim lighting. The only white lighting was in the bathroom. Overall the stay was okay but little things added up to make it a little annoying.
Stayed 4 nights in Mar 2024

4/10 Poor

Yesenia

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms are not cleaned or made. You need to ask and when you do they tell you they cannot because they have other rooms. No toiletries
Stayed 3 nights in Apr 2024