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MainStay Suites Texas Medical Center/Reliant Park

2.5 star property
Family-friendly Houston hotel in Astrodome with free parking
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MainStay Suites Texas Medical Center/Reliant Park

Lobby sitting area
Lobby
Outdoor pool, pool loungers
Suite, 1 Queen Bed with Sofa bed, Non Smoking
In-room safe, desk, laptop workspace, blackout curtains

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Gym
  • Kitchen
  • Air conditioning
  • Parking included
  • 24/7 front desk
The price is AU$126
includes taxes & fees
29 Dec - 30 Dec

Explore the area

Map
3134 Old Spanish Trl, Houston, TX, 77054
  • Hermann Park
    16 min walk
  • Church's Chicken
    2 min walk
  • Smith Lands Station
    3 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    37 min drive

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Accessible, Non Smoking

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Superior Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
  • Sleeps 6
  • 2 Queen Beds

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The price is AU$114
for 1 night
includes taxes & fees
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About the area

Houston

A family-friendly stay in Houston awaits you at MainStay Suites Texas Medical Center/Reliant Park. You'll be 2.8 km (1.7 mi) from Houston Zoo and 3.2 km (2 mi) from MD Anderson Cancer Center. Highlights at this hotel include an outdoor swimming pool, and in-room kitchens and free WiFi. .Enjoy the 24-hour gym, seasonal outdoor swimming pool and pool loungers. 538 square feet (50 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also free self parking, along with the convenience of a free area shuttle. .Attractions within a 10-minute drive of this Astrodome hotel include Toyota Center and NRG Stadium.

What's nearby

  • Houston Zoo - 3 min drive
  • MD Anderson Cancer Center - 3 min drive
  • NRG Stadium - 6 min drive
  • Rice University - 6 min drive
  • University of Houston - 6 min drive

Getting around

  • Smith Lands Station - 3 min drive
  • Houston Station - 15 min drive
  • George Bush Intercontinental Airport (IAH) - 37 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Whataburger - ‬20 min walk
  • ‪Gyro King - ‬14 min walk
  • ‪The Studio - ‬2 min drive
  • ‪Jack in the Box - ‬19 min walk

About this property

MainStay Suites Texas Medical Center/Reliant Park

Family-friendly Houston hotel in Astrodome with free parking
MainStay Suites Texas Medical Center/Reliant Park offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. A 24-hour business centre and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 538 square feet (50 square metres) and includes conference space. A vending machine, an arcade/games room, and multilingual staff are also featured at the family-friendly MainStay Suites Texas Medical Center/Reliant Park. A free area shuttle within 3 mi is available. Free self parking is available.

This Houston hotel is smoke free.

  • 89 guestrooms or units
  • 4 levels
  • Conference rooms
  • 538 sq ft of conference space
  • 50 sq. m of conference space
  • Built in 2008
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Games room or arcade
  • Corner/local shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
MainStay Suites Texas Medical Center/Reliant Park offers 89 air-conditioned accommodations with DVD players and laptop-compatible safes. This accommodation offers separate sitting areas and includes dining tables. 32-inch LCD televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free newspapers and coffee/tea makers. Housekeeping is provided on a weekly basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 3 mi
  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Dining table
  • DVD player
  • Free area shuttle
  • Free cot
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 538 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • The seasonal pool will open on 01 October and close on 25 February.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mainstay Suites Choice Hotels TX Medical Ctr Reliant Hotel
Mainstay Suites Choice Hotels TX Medical Ctr Reliant Houston
Mainstay Suites Choice Hotels TX Medical Ctr Reliant
Mainstay Suites Choice Hotels TX Medical Ctr Reliant Houston
Mainstay Suites Choice Hotels TX Medical Ctr Reliant Hotel
Mainstay Suites Choice Hotels TX Medical Ctr Reliant
Mainstay Suites by Choice Hotels TX Medical Ctr / Reliant
MainStay Suites Texas Medical Center/Reliant Park Hotel
MainStay Suites Texas Medical Center/Reliant Park Houston
Mainstay Suites by Choice Hotels TX Medical Ctr / Reliant
MainStay Suites Texas Medical Center/Reliant Park Hotel Houston

Frequently asked questions

What is the cancellation policy at MainStay Suites Texas Medical Center/Reliant Park?

MainStay Suites Texas Medical Center/Reliant Park offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at MainStay Suites Texas Medical Center/Reliant Park?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at MainStay Suites Texas Medical Center/Reliant Park on 29 Dec 2024 start from AU$125.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at MainStay Suites Texas Medical Center/Reliant Park?

Yep, MainStay Suites Texas Medical Center/Reliant Park has a free self car park.

Does MainStay Suites Texas Medical Center/Reliant Park have a pool?

MainStay Suites Texas Medical Center/Reliant Park has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open from October 01 to February 25.

Is MainStay Suites Texas Medical Center/Reliant Park family-friendly?

You bet! With amenities such as an arcade and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that MainStay Suites Texas Medical Center/Reliant Park is a hit with families.

Is there a free airport shuttle available at MainStay Suites Texas Medical Center/Reliant Park?

No, MainStay Suites Texas Medical Center/Reliant Park does not offer an airport shuttle service.

What time are check-in & check-out at MainStay Suites Texas Medical Center/Reliant Park?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at MainStay Suites Texas Medical Center/Reliant Park?

No, only service animals are allowed.

MainStay Suites Texas Medical Center/Reliant Park Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 409 out of 1003 reviews" "
Rating 8 - Good. 296 out of 1003 reviews" "
Rating 6 - Okay. 141 out of 1003 reviews" "
Rating 4 - Poor. 79 out of 1003 reviews" "
Rating 2 - Terrible. 78 out of 1003 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Stacy

Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not what was expected
The staff was nice. My room had roaches and that is unacceptable. The elevator was down and apparently it has been down a while. Also, they advertise free breakfast and that is not the case. The place just looks very rundown.
Stayed 1 night in Aug 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mahogany checked us in and she was nothing but amazing!
Stayed 1 night in Jul 2024

4/10 Poor

Vince

Disliked: Cleanliness
Stayed 3 nights in Jul 2024

8/10 Good

DANIELLE

Stayed 1 night in Apr 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Ryndie R

Travelled with group
Disliked: Staff & service, property conditions & facilities
Hotel overbooked and changed my 6 person room to a 4 person without notice. The elevators were broken and the new room they gave me did not have electricity. They moved me a third time and the room was fine. The hotel refuses to give a partial refund for their overbooking mistake.
Stayed 1 night in Jun 2024

2/10 Terrible

matt

Disliked: Cleanliness
No elevator, i was on 4th floor!!! Im 73 yrs old
Stayed 6 nights in Jun 2024

6/10 Okay

Araceli

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2024

4/10 Poor

Betty

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

4/10 Poor

Hallie

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived, it took a while for staff to find my reservation even with my confirmation number. I was given a room on fourth floor with broken elevator. When I open the door to the room, there was someone already in there. Someone not happy that I had just opened “their” door. I had to carry all my baggage back down stairs and explain the situation. It took several more minutes and phone calls to get another room. The whole situation was very off putting. The AC was very loud, waking me up each time it turned on.
Stayed 1 night in Jun 2024

10/10 Excellent

JUAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel, it was a suite and it was great!
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Out with a whimper?
I have stayed here a few times over the past several years, because the location is very near my brother's home. Unfortunately, the condition of the hotel has noticeably declined with each visit. This time around, the elevator was out of service, there was debris throughout the hallways, and there was trash in their stairways. The website still advertises free breakfast, but this feature is actually no longer offered. The quality of the service was entirely dependent on whomever happened to be at the front desk at the time. It still served its purpose and had all of the basic amenities that I needed. There is still complimentary coffee in the lobby and other snacks/supplies available for purchase. The rates are still comparatively quite affordable. Unfortunately, after this experience and after seeing the general trajectory over multiple visits, I don't anticipate that I will be staying here again the next time I am in town.
Stayed 3 nights in Jun 2024

6/10 Okay

Shauntae

Travelled with family
Disliked: Amenities
Property had long term tenants. No breakfast available. Pool was not very clean and tiny in comparison to the picture. Bathroom grout had mold in tub. No counter in bathroom
Stayed 1 night in Jun 2024

4/10 Poor

Sigitas, Herndon

Disliked: Cleanliness, amenities, property conditions & facilities
Infested with cockroaches, eye sore of a neighborhood. Internet connection was not reliable.
Stayed 3 nights in May 2024

4/10 Poor

Ty

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Was informed on checking in (not before) that there had been a recent flood in the hotel on the 4th floor so elevator was not operable. We were still put on the 4th floor right next to the damage! I asked to be moved, but was told they had no space. Lack of vehicles in the parking lot at all hours of the day/night made me think otherwise. There was a mold/mildew smell and construction debris on the floors that no one bothered to clean up. Hotel felt overall not very well cared for. Area around facility is pretty sketchy.
Stayed 2 nights in May 2024

8/10 Good

Sandra

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Place was fine for a long weekend trip, kids love anyplace with a pool. Theres only 1 entry point so google maps has you go all the way around the building to eventually get you enough time to drive into the entrance from around the back. Staff at the front was very nice! Unfortunately their elevator didnt work. Wished the property would have sent a warning message, call or email about that. Luckily we were 2nd floor but still a bit inconvenient to my 60 mother who had a bad leg. Every guest was using the stairs so you would think staff would clean up the stairs, there was so much dust that the smell was gross walking up and down. Complimemtary coffee at the front was amazing, super tasty!
Stayed 2 nights in May 2024

6/10 Okay

Joshua

Travelled with partner
Liked: Staff & service
Disliked: Amenities
To start with the lows: place was hit by terrible storms a week prior to our stay. As such much of the property smelled moldy and had structural damage. The elevator was out of commission the entire length of our stay and the main door to our room didn’t have a working top latch. The shower practically took pliers to turn the knob. The highs: excellent customer service from the front and supporting staff! Receptionist was very kind and was able to assist us even with half functioning computer systems, the support staff was always friendly and even helped us carry out our luggage from the third floor. The room itself had a VERY GOOD comfortable bed and the little kitchen was great! Overall if the property gets the renovations it needs to be fully functioning, we would come again. However, until that happens, even at a competitive price and location, it wouldn’t be worth staying at.
Stayed 2 nights in May 2024

2/10 Terrible

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Under renovations room numbers were literally in the floor on the ground laying there in the walkway old dirty couch in the hallway by the elevator that didn’t work next to a broken wheel chair . The room itself wasn’t so badly the property is dirt and nasty and unkept
Stayed 1 night in May 2024

4/10 Poor

Jay

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Elevator doesn’t work. Construction on 2nd floor.
Stayed 1 night in May 2024

2/10 Terrible

Nevovia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Tony

Stayed 2 nights in May 2024

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay again … but
It’s hard for me to put into words on why I give 7/10. Staff was amazing. The hotel room was super clean and had great amount of room.. A queen size bed, full kitchen, living room area with a couch and TV. Great location easy to get in and out of. It felt safe. But seemed sketchy at the same time . The elevator was down. No biggy but the stairs carpet/area smelled so bad .. the halls smelled bad and were dirty also. But again the staff location and room were nice. Just the rest was eh.
Stayed 3 nights in May 2024

10/10 Excellent

Paula

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in May 2024