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Occidental Costa Cancún All Inclusive

3.5 star property
Beach spa retreat, walking distance from Escénica Tower
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Occidental Costa Cancún All Inclusive

Junior Studio Suite, Hot Tub, Ocean View
Outdoor pool, pool umbrellas, pool loungers
Exterior
Exterior
Double Room, Sea View

Reviews

7.8 out of 10

Good

Popular amenities

  • All-inclusive
  • Bar
  • Room service
  • Breakfast included
  • Pool
  • Gym

Explore the area

Map
Blvd. Kukulcan Km 4.5, Zona Hotelera, Cancun, QROO, 77500
  • Escénica Tower
    4 min walk
  • Playa Tortugas
    6 min walk
  • Langosta Beach
    13 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    24 min drive

Room options

View all photos for Double Room, Terrace

Double Room, Terrace

Double Room, Terrace

Highlights

Terrace
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
  • 33.4 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
  • 33.4 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for 2x2 interconnecting rooms

Free minibar, in-room safe, blackout curtains, iron/ironing board

2x2 interconnecting rooms

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
  • 33.4 sq m
  • Resort view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds OR 2 King Beds

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
  • 33.4 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Studio Suite, Hot Tub, Ocean View

Junior Studio Suite, Hot Tub, Ocean View

Junior Studio Suite, Hot Tub, Ocean View

Highlights

Private hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Occidental Tucancún All Inclusive

Pool
Breakfast included
All-inclusive
Spa
3.8 out of 5, Good, (1392)
The price is AU$362
for 1 night
includes taxes & fees
18 Dec - 19 Dec
Occidental Tucancún All Inclusive

About the area

Cancun

An all-inclusive stay in Cancun awaits you at Occidental Costa Cancún All Inclusive. You'll be 0.3 km (0.2 mi) from Escénica Tower and 2.9 km (1.8 mi) from Puerto Cancun Marina Town Center. Highlights at this beachfront property include 4 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at zenserenz can include hot stone massages, facials and body treatments along with access to the sauna and hot tub. The restaurant, La Claraboya, serves seafood. The property's own poolside bar is a nice place to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and gym. Plus you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a sauna. Free buffet breakfast is available daily between 7:00 AM and noon. There's also free self parking, along with the convenience of car rentals on site. .Sights within a 10-minute drive of this 3.5-property class Zona Hotelera property include Plaza 28 and La Sagrada Familia Parish.

What's nearby

  • Playa Tortugas - 6 min walk
  • Langosta Beach - 13 min walk
  • Puerto Cancun Marina Town Center - 3 min drive
  • Plaza 28 - 6 min drive
  • Tortuga Beach - 7 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 24 min drive

Restaurants

  • ‪Las Hijas de la Tostada - ‬8 min walk
  • ‪Carnitas Michoacán - ‬4 min walk
  • ‪Silk City - ‬12 min walk
  • ‪Los Chachalacos - ‬4 min walk
  • ‪Sirenas Raw Bar - ‬4 min walk

About this property

Occidental Costa Cancún All Inclusive

Beach spa retreat, walking distance from Escénica Tower
Occidental Costa Cancún All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Occidental Costa Cancún All Inclusive such as a children's club and an outdoor pool.

Free breakfast is served daily. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a steam room, a fitness centre and a garden. You'll have access to the outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

  • 358 guestrooms or units
  • 3 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Built in 1994
  • Buffet breakfast (free)
  • Deli
  • Supervised kid's activities (free)
  • Kid's club
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • 1 conference room
  • Bar by the pool
Occidental Costa Cancún All Inclusive offers 358 accommodations with free minibar items and a safe. Plasma televisions are featured in guestrooms.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Cancun property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa, zenserenz. Services include hot stone massages, facials and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Albatros
  • La Claraboya
  • La Trattoria
  • México Lindo

Family friendly

  • Babysitting (surcharge)
  • Children's club
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • Banquet hall
  • Built in 1994
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Costa Cancún All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo All Inclusive Cancun
Barcelo Cancun All Inclusive
Barcelo Cancun Costa
Barcelo Costa
Barcelo Costa All Inclusive
Barcelo Costa Cancun
Occidental Costa Cancún All Inclusive All-inclusive property
Cancun Costa
Cancun Costa Barcelo
Costa Barcelo Cancun
Barcelo Costa Cancun Hotel Cancun
Barcelo Costa Cancun Mexico
Costa Real Cancun
Gran Costa Real
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún Cancun
Occidental Costa Cancún
Occintal Costa Cancún Inclusi

Frequently asked questions

What is the cancellation policy at Occidental Costa Cancún All Inclusive?

Occidental Costa Cancún All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Occidental Costa Cancún All Inclusive?

As of 4 Dec 2024, prices found for a 1-night stay for 2 adults at Occidental Costa Cancún All Inclusive on 15 Dec 2024 start from AU$306.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Occidental Costa Cancún All Inclusive?

Yep, Occidental Costa Cancún All Inclusive has a free self car park.

Are there any beaches close to Occidental Costa Cancún All Inclusive?

Yep, Occidental Costa Cancún All Inclusive is a short 6-minute walk from Playa Tortugas.

Is there a spa on site at Occidental Costa Cancún All Inclusive?

Yep, zenserenz is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as hot stone massages.

Does Occidental Costa Cancún All Inclusive have a pool?

Yep, and guests love it! Occidental Costa Cancún All Inclusive has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Occidental Costa Cancún All Inclusive?

Occidental Costa Cancún All Inclusive features a full-service spa, an outdoor pool and 4 restaurants. All guestrooms come with late-night room service and free minibar items.

Is Occidental Costa Cancún All Inclusive family-friendly?

You bet! With amenities such as a children's club and free supervised childcare, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Occidental Costa Cancún All Inclusive is a hit with families.

Does Occidental Costa Cancún All Inclusive serve breakfast?

You bet, free buffet breakfast is offered daily from 7:00 AM to noon.

Is there a free airport shuttle available at Occidental Costa Cancún All Inclusive?

No, Occidental Costa Cancún All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Occidental Costa Cancún All Inclusive?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Occidental Costa Cancún All Inclusive?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Occidental Costa Cancún All Inclusive?

No, pets and service animals are not allowed.

Occidental Costa Cancún All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 972 out of 2340 reviews" "
Rating 8 - Good. 639 out of 2340 reviews" "
Rating 6 - Okay. 341 out of 2340 reviews" "
Rating 4 - Poor. 187 out of 2340 reviews" "
Rating 2 - Terrible. 201 out of 2340 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

ESTEBAN

Liked: Cleanliness, staff & service, property conditions & facilities
Service was very accommodating for such a big group we had
Stayed 7 nights in Aug 2024

6/10 Okay

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Carie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

6/10 Okay

Michelle

Liked: Staff & service
Stayed 3 nights in Aug 2024

6/10 Okay

Valene

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Let me start off by saying that the property was extremely clean. I did not notice a drop of garbage on the grounds. The property it self is a bit outdated. I had to switch rooms because the AC in my initial room did not work. They switched me over to another room that was already occupied, and I opened the door and walked in on another patron! They then switched me again where the elevator button did not work for the 6th floor. I would have to continuously push the button for it to work. The rooms are pretty basic… and they do not supply wash cloths automatically. It was nice however that the refrigerator would be restocked daily with sodas, waters, beers and snacks. The property has 1 large pool, a lobby bar, a beach bar, and 2 places to eat (the other restaurant was under renovation). The food at the Mexican restaurant was really good 10/10. The menu changes daily, but you have to make reservations, so make sure you book them early. There is really not much to do on grounds here, so if you’re looking for a party hotel, this is definitely NOT it. The good thing is that it is close to other hotels and the downtown area. -WOMEN TRAVELERS- be wary of the beach area. There’s men out there that I’m not sure if they work for the hotel or not, but they try to get you to go out with them to Coco Bongo. One tried to get me to go to his home and got extremely angry when I did not go with him.
Stayed 5 nights in Aug 2024

10/10 Excellent

Lesley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They made sure to maintain the resort clean.
Stayed 4 nights in Aug 2024

8/10 Good

STEVEN TONGWOOK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Mark

Travelled with family, Business traveller
Liked: Cleanliness, amenities
This resort is VERY noisy. There are very few American tourist staying here. It seems the company that runs this resort is mainly focused on Hispanic tourists. Nothing at all against Hispanic tourists but there were many communication issues. 4 peeps at the front desk and only one could speak a little english, the manager spoke no english at all. None of the maids could speak more that a few words. Seaweed grows right up to the beach so the water was just too yucky to enter. The rooms have semi functional motion sensors that turn off the lights and ceiling fan after about an hour. Recycling the light switches will not help. You have to get close to the sensor and wave your arms to get the lights back on. The electrical outlets were also wonky. Only two in the room and both were so loose fitting I had to tape my phone and laptop charger (small ones) to the wall to keep them from falling out to the floor. That said the property is beautiful and clean..
Stayed 8 nights in Aug 2024

10/10 Excellent

EZEQUIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time coming to this hotel and I’m even more happy with it than the first. Staff was very nice and they did some upgrades. The beach was clean and the rocks that were there as you enter the water the previous time were removed which was nice . You can see that the air conditioning vents were replaced and nice and clean. New food choices and entertainment. Pool was very clean and the grounds very well kept. Overall I had a great week there with my family.
Stayed 5 nights in Aug 2024

8/10 Good

Baylee

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
What really makes this property special are the people. They were all so kind and helpful throughout my time there. The food was great, drinks were strong, and our room was cleaned daily. You also feel very safe on the resort as well, which was one of my main concerns. The only downfall of this resort is the cleanliness of the dishes and the pool. I don’t think they always clean the dishes, just rinse them. There was multiple occasions were our glasses or dishes had an odor or some food residue. The pool seems clean, but I wore my goggles in the one day and there was a bunch of black fuzzy spots all on the floor. I looked it up and I believe it was black algae. Upon further research, I strayed away from the pool since. I am concerned about the cleanliness of it. Overall, as long as you check your dishes and stay away from the pool I don’t think you’d have any issues. Beach area was small but beautiful and you can’t ask for a better price at an all inclusive resort.
Stayed 6 nights in Aug 2024

2/10 Terrible

Arnoldo

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the worse experience ever as a matter of fact I'm waiting for my reimbursement we've aways used Expedia and I would like to keep utilizing their service but we need to get compensated for this terrible stay, when can we expect that reeimbursement???
Stayed 4 nights in Aug 2024

6/10 Okay

Libny

Liked: Staff & service
Disliked: Property conditions & facilities
La habitación no era lo que esperaba me vendieron una y me dieron otra y no fue posible el cambio de la misma , el Personal muy amable y atento , el área de la playa horrible la verdad me voy decepcionado de la playa del hotel . Pero todo lo demás muy bien . Los restaurantes y su personal maravillosos .
Stayed 7 nights in Aug 2024

8/10 Good

eduardo

Travelled with family
Liked: Staff & service
The food is not good all the restaurants
Stayed 5 nights in Aug 2024

10/10 Excellent

Paige

Stayed 4 nights in Aug 2024

6/10 Okay

Rebecca Katarina

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A lot of issues with rooms at check in. Rooms not ready, then broken door and AC. Had to change rooms and new room deadbolt wasn’t working on door.
Stayed 3 nights in Aug 2024

8/10 Good

SANTA

Liked: Cleanliness
Stayed 5 nights in Aug 2024

8/10 Good

Julia

Stayed 5 nights in Jun 2024

10/10 Excellent

Luis Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and helpful. The food was very good and there were a nice pallet of dishes.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jane A

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family really enjoyed this property. Very convenient for everything. We felt safe. Staff were all friendly. However, the front desk needs improvement such as more people to assist, able to speak English. It was a long line to wait to check in and out. Also, there’s language barrier when I was asking for extra bed. Additional, the gym as super hot. The AC has been down according to the front desk so it needs repair. The entertainment at night were wonderful especially the Michael Jackson show. I highly recommend this property.
Stayed 7 nights in Jul 2024

8/10 Good

Sheryl Mae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went as a group of 6 ladies and we really enjoyed our stay at Occidental Costa Cancun. The property was always clean and the staff, were AMAZING! Our beach side server, Sarai was the bomb. The food was great and there was always something yummy when you got hungry.
Stayed 7 nights in Jul 2024

8/10 Good

Alexa Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Luis Alonso

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check-in staff was horrible. Careless
Stayed 4 nights in Aug 2024

10/10 Excellent

LaTese

Travelled with group
Liked: Cleanliness, property conditions & facilities
The staff and amenities exceeded my expectations!
Stayed 3 nights in Aug 2024

8/10 Good

Wilian Quijada

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff was everywhere
Stayed 6 nights in Aug 2024