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Occidental Costa Cancún All Inclusive

3.5 star property
Family fun on the beach, with outdoor pool, near Escénica Tower

Photo gallery for Occidental Costa Cancún All Inclusive

Junior Studio Suite, Hot Tub, Ocean View
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
View from room
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • Room service
  • Pool
  • Breakfast included
  • Housekeeping
The current price is AU$387
includes taxes & fees
30 Mar - 31 Mar

Explore the area

Map
Blvd. Kukulcan Km 4.5, Zona Hotelera, Cancun, QROO, 77500
  • Playa Tortugas
    ‪6 min walk‬
  • Langosta Beach
    ‪13 min walk‬
  • Puerto Cancun Marina Town Center
    ‪3 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬

Room options

View all photos for Double Room, Terrace

Double Room, Terrace

Double Room, Terrace

Highlights

Terrace
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
  • 33.4 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
  • 33.4 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for 2x2 interconnecting rooms

Free minibar, in-room safe, blackout curtains, iron/ironing board

2x2 interconnecting rooms

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
  • 33.4 sq m
  • Resort view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds OR 2 King Beds

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
  • 33.4 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Studio Suite, Hot Tub, Ocean View

Junior Studio Suite, Hot Tub, Ocean View

Junior Studio Suite, Hot Tub, Ocean View

Highlights

Private hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Cancun

An all-inclusive stay in Cancun awaits you at Occidental Costa Cancún All Inclusive. You'll be 0.3 km (0.2 mi) from Escénica Tower and 2.9 km (1.8 mi) from Puerto Cancun Marina Town Center. Highlights at this beachfront property include 4 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at zenserenz can include hot stone massages, facials and body treatments along with access to the sauna and hot tub. The restaurant, La Claraboya, serves seafood. The property's own poolside bar is a nice place to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and gym. Plus you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a sauna. Free buffet breakfast is available daily between 7:00 AM and noon. There's also free self parking, along with the convenience of car rentals on site. .Sights within a 10-minute drive of this 3.5-property class Zona Hotelera property include Plaza 28 and La Sagrada Familia Parish.

What's nearby

  • Playa Tortugas - 6 min walk - 0.6 km
  • Langosta Beach - 13 min walk - 1.2 km
  • Puerto Cancun Marina Town Center - 3 min drive - 3.0 km
  • Plaza 28 - 6 min drive - 5.5 km
  • Tortuga Beach - 7 min drive - 3.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 24 min drive

Restaurants

  • ‪Las Hijas de la Tostada - ‬8 min walk
  • ‪Carnitas Michoacán - ‬4 min walk
  • ‪Silk City - ‬12 min walk
  • ‪Los Chachalacos - ‬4 min walk
  • ‪Sirenas Raw Bar - ‬4 min walk

About this property

Occidental Costa Cancún All Inclusive

Family fun on the beach, with outdoor pool, near Escénica Tower
Occidental Costa Cancún All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Occidental Costa Cancún All Inclusive such as a children's club and an outdoor pool.

Free breakfast is served daily. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a steam room, a fitness centre and a garden. You'll have access to the outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

  • 358 guestrooms or units
  • 3 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Built in 1994
  • Buffet breakfast (free)
  • Deli
  • Supervised kid's activities (free)
  • Kid's club
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • 1 conference room
  • Bar by the pool
Occidental Costa Cancún All Inclusive offers 358 accommodations with free minibar items and a safe. Plasma televisions are featured in guestrooms.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Cancun property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa, zenserenz. Services include hot stone massages, facials and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

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3.8 out of 5, Good, 1,148 reviews
The price is AU$386
includes taxes & fees
30 Mar - 31 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Albatros
  • La Claraboya
  • La Trattoria
  • México Lindo

Things to do

  • Children's club
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's club
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Costa Cancún All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo All Inclusive Cancun
Barcelo Cancun All Inclusive
Barcelo Cancun Costa
Barcelo Costa
Barcelo Costa All Inclusive
Barcelo Costa Cancun
Occidental Costa Cancún All Inclusive All-inclusive property
Cancun Costa
Cancun Costa Barcelo
Costa Barcelo Cancun
Barcelo Costa Cancun Hotel Cancun
Barcelo Costa Cancun Mexico
Costa Real Cancun
Gran Costa Real
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún Cancun
Occidental Costa Cancún
Occintal Costa Cancún Inclusi

Frequently asked questions

What is the cancellation policy at Occidental Costa Cancún All Inclusive?

Occidental Costa Cancún All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Occidental Costa Cancún All Inclusive?

As of 15 Mar 2025, prices found for a 1-night stay for 2 adults at Occidental Costa Cancún All Inclusive on 30 Mar 2025 start from AU$380.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Occidental Costa Cancún All Inclusive?

Yep, Occidental Costa Cancún All Inclusive has a free self car park.

Are there any beaches close to Occidental Costa Cancún All Inclusive?

Yep, Occidental Costa Cancún All Inclusive is a short 6-minute walk from Playa Tortugas.

Is there a spa on site at Occidental Costa Cancún All Inclusive?

Yep, zenserenz is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as hot stone massages.

Does Occidental Costa Cancún All Inclusive have a pool?

Yep, and guests love it! Occidental Costa Cancún All Inclusive has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Occidental Costa Cancún All Inclusive?

Occidental Costa Cancún All Inclusive features a full-service spa, an outdoor pool and 4 restaurants. All guestrooms come with late-night room service and free minibar items.

Is Occidental Costa Cancún All Inclusive family-friendly?

You bet! With amenities such as a children's club and free supervised childcare, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Occidental Costa Cancún All Inclusive is a hit with families.

Does Occidental Costa Cancún All Inclusive serve breakfast?

You bet, free buffet breakfast is offered daily from 7:00 AM to noon.

Is there a free airport shuttle available at Occidental Costa Cancún All Inclusive?

No, Occidental Costa Cancún All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Occidental Costa Cancún All Inclusive?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Occidental Costa Cancún All Inclusive?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Occidental Costa Cancún All Inclusive?

No, pets and service animals are not allowed.

Occidental Costa Cancún All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 991 out of 2363 reviews
Rating 8 - Good. 638 out of 2363 reviews
Rating 6 - Okay. 343 out of 2363 reviews
Rating 4 - Poor. 198 out of 2363 reviews
Rating 2 - Terrible. 193 out of 2363 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amira Balisi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! Only a minor confusion with Barcelo, no one picked us up at the airport the night we landed despite scheduling through the link the hotel sent me. Nonetheless, Barcelo refunded me for the amount of $200 CAD. It took a while, but they got back to me while I was already back in Canada and I appreciated that they were on top of it through email. Food was incredible and loved the buffets. The portion of the beach is a bit small compared to the hotels on the other side, but you can't go wrong with such a good deal!
Stayed 4 nights in Nov 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 4 nights in Dec 2024

10/10 Excellent

Amanda, BLACKFOOT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
not far from the clubs and shopping stores, great location!
Stayed 7 nights in Oct 2024

10/10 Excellent

Rashid

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you go to their buffet named Albatross. Look for a guy named Vanilly. Best in the business. Amazing worker, has excellent attitude. Bartenders were also great.
Stayed 8 nights in Nov 2024

4/10 Poor

Domonic

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I booked a room with a queen size bed but was given two separate double beds. It was very uncomfortable to sleep because of my height. The location was close to the downtown, city, Isla de Mujeres, shopping, restaurants, clubs and entertainment. The front desk staff was not welcoming and disinterested. The entire staff in the restaurants l, bars, entertainment and grounds were exceptional and very professional. The beach water was not the typical clear and blue Caribbean color. It was dark. The beach access was very small and rocky. The tv resolution was 720p and not 1080p or HD. The small refrigerator didn't keep the items inside cold. The beds where hard and firm. The alcoholic beverages were watered down. No brand liquor. The food in the buffet was not really hot and there wasn't many choices. The room was outdated. The towels felt not soft. The bathroom sink water took long to become warm and hot. Overall I was disappointed with my stay, specifically the food, drinks, beach and room.
Stayed 7 nights in Dec 2024

8/10 Good

Yellowstone, Edmonton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly Make sure to tip with peso !
Stayed 8 nights in Dec 2024

10/10 Excellent

Alma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed our stay property clean. Entertainment and activities enjoyable.
Stayed 4 nights in Nov 2024

6/10 Okay

Michael Scott

The property was not too bad however the beach was very small very rocky. It was very limited restaurant and the food was not very good. I would not recommend this place.
Stayed 4 nights in Nov 2024

8/10 Good

Russell

Stayed 2 nights in Nov 2024

10/10 Excellent

Roberto Carlos

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Occidental was a great place to stay, the staff was very friendly, respectful and helpful. I definetely recommend it.
Stayed 7 nights in Dec 2024

10/10 Excellent

Taylan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a great place to stay. Our first room was pretty poorly maintained, had pipes running through it that smelled like sulfur. HOWEVER!! They were accommodating enough to switch us to a different room that had literally zero issues and turned this into a 5 star review. The food is good, the buffet honestly blows the specialty restaurants out of the water. Except the MexicoLindo restaurant is the best of the theee. They also have a 24/7 snack bar that has real food moreso than just snacks. Strength of the drinks definitely varies based on the person serving you. Staff are nice, as they are at most hotels around here.
Stayed 4 nights in Dec 2024

8/10 Good

Sajana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful experience to stay!! Staff was very friendly!!
Stayed 5 nights in Nov 2024

10/10 Excellent

Patricia Garcia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and talked about areas we could visit. Constantly reminded us spa was available, loved that.
Stayed 4 nights in Dec 2024

8/10 Good

ENISHA

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the property it was great the staff very friendly and customer oriented. Only thing that spolit my trip was the Maria lady from MTS very unreliable , cunning and fraudulent.
Stayed 4 nights in Dec 2024

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was execellent!
Stayed 2 nights in Dec 2024

10/10 Excellent

Armando

Stayed 3 nights in Nov 2024

10/10 Excellent

Rian

Liked: Cleanliness, staff & service, property conditions & facilities
The food and service were excellent. The room was nice. The pool area was great. Each morning for breakfast we were greeted warmly by. Vanilly, Alfredo and Carlos. Best service ever! Our favorite dinner was at Mexico, Lindo the Poc Chuc was amazing. Antonio was a great server. We will definitely stay again.
Stayed 7 nights in Nov 2024

10/10 Excellent

Rian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was excellent. Our favorite was the Poc Chuc at Mexico Lindo. Shout out to Antonio graet server. At breakfast were always greeted warmly by Vanilly, Carlos, and Alfredo. Top notch service. We took a day trip to another hotel because it had a nicer beach, but within a few hours we missed the charm and hospitality of Occidental Costa Cancun. We will definitely stay there again!

10/10 Excellent

Refiloe Ethan

Stayed 2 nights in Nov 2024

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family mini vacation
This was our first time at a resort and we enjoyed our selves.
Stayed 6 nights in Nov 2024

10/10 Excellent

Miguel

Stayed 7 nights in Nov 2024

8/10 Good

Akwei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked Occidental Costa Cancun. It is an intimate atmosphere without the chaos and confusion that come with other hotels in Cancun. I also loved the fact that they had a 24-hour snack bar to cater for early departure on day trips or to the airport in the morning when the buffet was closed.
Stayed 4 nights in Dec 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

6/10 Okay

Joshi

Travelled with family
Liked: Staff & service
Average
Stayed 3 nights in Nov 2024

10/10 Excellent

Veronika, Boynton Beach

Travelled with family
Liked: Amenities, property conditions & facilities
Very comfortable walking distance to everything- beach, restaurants, bars. Beautiful shows with professional actors, great people, very friendly atmosphere
Stayed 10 nights in Nov 2024