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Eastern And Oriental Hotel

5.0 star property
Luxury George Town hotel in Downtown George Town with 4 restaurants
VIP Access
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Eastern And Oriental Hotel

Exterior
Terrace/patio
Studio Suite Twin | Exterior
Minibar, in-room safe, blackout curtains, iron/ironing board
Daily buffet breakfast (MYR 88 per person)

Reviews

9.2 out of 10

Wonderful

Guests liked:

Friendly staff, property condition

Popular amenities

  • Bar
  • Pool
  • Spa
  • Air conditioning
  • Parking included
  • Housekeeping

Explore the area

Map
10 Lebuh Farquhar, George Town, Penang, 10200
  • Cheong Fatt Tze Mansion
    5 min walk
  • Georgetown UNESCO Historic Site
    9 min walk
  • Penang City Hall
    11 min walk
  • Penang (PEN-Penang Intl.)
    29 min drive

Room options

View all photos for Premier Suite Twin GT

Minibar, in-room safe, blackout curtains, iron/ironing board

Premier Suite Twin GT

Highlights

Patio
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Suite King GF

Minibar, in-room safe, blackout curtains, iron/ironing board

Premier Suite King GF

Highlights

Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
Bidet
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Writers Suite Two Queen Beds

Writers Suite Two Queen Beds

Writers Suite Two Queen Beds

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
  • Sea view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premier Suite Twin

Minibar, in-room safe, blackout curtains, iron/ironing board

Premier Suite Twin

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Suite Twin

Superior Suite Twin

Superior Suite Twin

Highlights

Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
Bidet
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite

Minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Suite

Highlights

Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
Bidet
  • 58 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Suite King

Superior Suite King

Superior Suite King

Highlights

Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
Bidet
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Minibar, in-room safe, blackout curtains, iron/ironing board

Premier Suite

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Bathrobes
Private bathroom
Bidet
  • 58 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite Twin

Minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Suite Twin

Highlights

Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
Bidet
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite Two Queen Beds

Minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Suite Two Queen Beds

Highlights

Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
Bidet
  • Sea view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Studio Suite Twin

Studio Suite Twin

Studio Suite Twin

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Bathrobes
Private bathroom
Bidet
  • 55 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Corner Suite

Corner Suite

Corner Suite

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Bathrobes
Private bathroom
Bidet
  • 123 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Georgetown Suite King

Minibar, in-room safe, blackout curtains, iron/ironing board

Georgetown Suite King

Highlights

Air conditioning
Free cots/infant beds
TV
Blackout curtains
Bathrobes
Private bathroom
Bidet
Free bottled water
  • 79 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Straits Suite King

Straits Suite King

Straits Suite King

Highlights

Air conditioning
Free cots/infant beds
TV
Blackout curtains
Bathrobes
Private bathroom
Bidet
Free bottled water
  • 87 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite

View from room

Studio Suite

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Bathrobes
Private bathroom
Bidet
  • 55 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Pinang Suite

Pinang Suite

Pinang Suite

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Writers Suite

Writers Suite

Writers Suite

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Bathrobes
Private bathroom
Bidet
  • 135 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

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About the area

George Town

A luxury stay in the heart of George Town awaits you at Eastern And Oriental Hotel. Within a 30-minute stroll, you'll find KOMTAR and Penang Times Square. Highlights at this boutique hotel include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include hot stone massages and Thai massages. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, pool loungers and lifeguards on site. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Downtown George Town hotel, you'll be 2 km (1.3 mi) from Gurney Drive and 3.6 km (2.2 mi) from Gurney Plaza.

What's nearby

  • Swettenham Pier Cruise Terminal - 15 min walk - 1.3 km
  • KOMTAR - 18 min walk - 1.6 km
  • Penang Times Square - 2 min drive - 2.2 km
  • Gurney Drive - 4 min drive - 3.6 km
  • Gurney Plaza - 5 min drive - 4.7 km

Getting around

  • Penang Sentral - 31 min drive
  • Penang (PEN-Penang Intl.) - 29 min drive

Restaurants

  • ‪Three Sixty Revolving Restaurant Skybar - ‬1 min walk
  • ‪Indigo Restaurant at The Blue Mansion - ‬5 min walk
  • ‪Restoran Sup Hameed - ‬4 min walk
  • ‪Planters Lounge - ‬2 min walk
  • ‪Kimpo Famous Roasted - ‬5 min walk

About this property

Eastern And Oriental Hotel

Luxury George Town hotel in Downtown George Town with 4 restaurants
Eastern And Oriental Hotel offers its guests 2 outdoor swimming pools and a fitness centre. There are 4 restaurants and 3 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre and 10 meeting rooms are available. Event space at this hotel measures 7535 square feet (700 square metres) and includes conference space. A library, a terrace, and gift shops/newsstands are also featured at the luxury Eastern And Oriental Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star George Town hotel.

  • 232 guestrooms or units
  • 16 levels
  • 2 buildings
  • 4 dining venues
  • 3 coffee shops
  • 7535 sq ft of conference space
  • 700 sq. m of conference space
  • Built in 1885
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Eastern And Oriental Hotel offers 232 air-conditioned accommodations with minibars and espresso makers. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include baths or showers, dressing gowns, slippers and bidets. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include hot stone massages, sports massages and Thai massages. The spa is open daily.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 88 for adults and MYR 60 for children
  • 3 coffee shops/cafes
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Family friendly

  • 2 outdoor pools
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 10 meeting rooms
  • 7,535 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Hot stone massages
  • Spa open daily
  • Sports massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 16 floors
  • 2 buildings
  • Built in 1885
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Eastern And Oriental Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 350.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 88 for adults and from MYR 60 for children
  • Airport shuttle fee: MYR 315.41 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 350.0 per night
  • A facilities fee includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number 2057-T

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Eastern & Oriental Hotel
Eastern & Oriental Hotel Penang
Eastern Oriental Hotel Penang
Eastern Oriental George Town
Eastern Oriental Penang
Oriental Eastern
Eastern & Oriental Hotel Penang/George Town
Eastern And Oriental Hotel
Eastern Oriental Georgetown
Eastern And Oriental
Eastern Oriental Hotel
Eastern And Oriental Hotel Hotel
Eastern And Oriental Hotel George Town
Eastern And Oriental Hotel Hotel George Town

Frequently asked questions

What is the cancellation policy at Eastern And Oriental Hotel?

Eastern And Oriental Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Eastern And Oriental Hotel?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at Eastern And Oriental Hotel on 3 Dec 2024 start from AU$307.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Eastern And Oriental Hotel?

Yep, Eastern And Oriental Hotel has a free self car park.

Are there any beaches close to Eastern And Oriental Hotel?

The closest beach to Eastern And Oriental Hotel is Batu Ferringhi Beach (8.8 km).

Is there a spa on site at Eastern And Oriental Hotel?

Yep, there is an onsite spa at Eastern And Oriental Hotel. You'll enjoy services like hot stone massages.

Does Eastern And Oriental Hotel have a pool?

Eastern And Oriental Hotel has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at Eastern And Oriental Hotel?

Eastern And Oriental Hotel features 2 outdoor pools, a full-service spa and 4 restaurants. All guestrooms come with 24-hour room service and espresso makers.

Is Eastern And Oriental Hotel family-friendly?

You bet! With amenities such as babysitting services and 2 outdoor pools, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Eastern And Oriental Hotel is a hit with families.

Does Eastern And Oriental Hotel serve breakfast?

Yep, our travelers can't get enough of the buffet brekkie here! Available daily from 6:30 AM to 10:30 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Eastern And Oriental Hotel?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Eastern And Oriental Hotel?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Eastern And Oriental Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Eastern And Oriental Hotel?

No, pets and service animals are not allowed.

Eastern And Oriental Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 717 out of 1003 reviews" "
Rating 8 - Good. 200 out of 1003 reviews" "
Rating 6 - Okay. 55 out of 1003 reviews" "
Rating 4 - Poor. 21 out of 1003 reviews" "
Rating 2 - Terrible. 10 out of 1003 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sally Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully large rooms and bathrooms with all the comforts that you would expect in a hotel of this standard. Sumptuous breakfast buffet with every choice imaginable and excellent quality. Staff very helpful and well-informed as to where to find genuine peranakan cuisine at reasonable prices.
Stayed 4 nights in Oct 2024

10/10 Excellent

Siu Ling

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Maycy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful and wonderful hotel but do take note of the noisy karaoke performance in the month of The Hungry Ghost Festival, request for rooms far far away from the main road :)
Stayed 1 night in Aug 2024

8/10 Good

Gautam

Travelled with family
Liked: Cleanliness, staff & service, amenities
The E&O is a charming and beautiful property which is located right on the sea in Georgetown. It is an old and lovely property. The staff are very warm and welcoming. But it is in fairly poor condition with the rooms in need of refurbishment. We had rooms right below where the drilling was happening. They did change us out but only after several calls. The bar and restaurant are top class. The breakfast is excellent. But the menu was the same all the 4 days. Overall I would highly recommend it but please lower your expectations that the power outlets might not always work or the shower diverter might be broken. Take these things in your stride and you will be fine.
Stayed 4 nights in Aug 2024

10/10 Excellent

Karen, Sandy Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

ROGER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful property. Will definitely stay again.
Stayed 1 night in Jul 2024

10/10 Excellent

Esther

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room facing the sea was beautiful. Especially liked the afternoon checkin from staff to get supplies ie water bottles twice daily since the weather is so hot. Staff were friendly and helpful. We especially enjoyed all the dining options available on-site.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An old prestigious hotel in Georgetown
Stay was lovely. Breakfast buffet was awesome. Lots of local cuisine as well as Western choices.
Stayed 3 nights in Jun 2024

10/10 Excellent

Todd

Liked: Property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Booked seaview room…… hotel arranged a partially seaview + city room. Heard the traffic during at night because we were closed to the road side.
View from our room…..
Stayed 1 night in Jul 2024

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great.
Stayed 3 nights in Jun 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Star stay at E&O
Great hotel. Either the Heritage or Annex victory is great.Rooms are huge. We stayed at the annexed Victory wing and have a great view of the sea. Breakfast buffet was spectacular. Rooms need updating especially the TV. Wall charges on bed side should include USB charges. The big negative is crossing the street from the hotel. Seems like this is a big issue with many guest trying to cross the street.
Stayed 6 nights in Jun 2024

10/10 Excellent

Harold, Tulsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, with every attention to detail. Breakfast and seafood buffet were exceptional. The view from my room was amazing. Happily recommend this to other travellers to Penang
Stayed 2 nights in Jun 2024

4/10 Poor

Carlos

Stayed 3 nights in Jun 2024

10/10 Excellent

N N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Lovely hotel, beautiful big room. Walking distance to downtown Penang. On the coast so sea views were lovely. Incredible breakfast selection.
Stayed 3 nights in Apr 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 2 nights in Jun 2024

10/10 Excellent

Renee

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It is by far one of the best places I have stayed without spending an arm and a leg. We traveled from Australia and were impressed by the breakfast inclusion with room along with complimentary mini bar and bottled water throughout. We also had buffet dinner which was worth it. The place was so surreal and relaxing. The facilities and staff were excellent.
Stayed 3 nights in May 2024

10/10 Excellent

Martin Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
exceptional on all fronts
Stayed 9 nights in May 2024

10/10 Excellent

Poay See

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 1 night in Jun 2024

10/10 Excellent

Kim Chin

Liked: Cleanliness, staff & service, property conditions & facilities
We were delayed in London due to no fault of us but the airline. They compensated us without us asking to upgrade our room to a suite and also when I told them if we can hv a buffet on the house, there was no hesitation to honour it. Thank you Eastern n Oriental as it made us feel happy after such a horrendous journey as we had to rearrange n lost quite abit due to delay .
Stayed 4 nights in May 2024

10/10 Excellent

MOHD SALAHUDDIN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD
Stayed 1 night in May 2024

10/10 Excellent

Shariff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely brilliant
Stayed 4 nights in May 2024

6/10 Okay

Elly

Liked: Staff & service, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Andrew

Stayed 1 night in May 2024