Fairmont Orchid

4.5 star property
Luxury resort on the beach, with outdoor pool

Photo gallery for Fairmont Orchid

Outdoor pool, pool cabanas (surcharge), pool umbrellas
Private beach, white sand, beach cabanas, sun-loungers
4 restaurants, lunch, dinner served; international cuisine
Outdoor wedding area
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
The current price is AU$1,102
includes taxes & fees
13 Apr - 14 Apr

Explore the area

Map
1 N Kaniku Drive Kohala, Kamuela, HI, 96743
  • Mauna Lani Resort Golf Course
    ‪6 min drive‬
  • Mauna Lani Beach
    ‪9 min drive‬
  • Waikoloa Beach Golf Course
    ‪14 min drive‬
  • Kailua-Kona, HI (KOA-Kona Intl.)
    ‪36 min drive‬

Room options

Room, 1 King Bed, Non Smoking, Oceanfront (Newly Renovated)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bath and shower
  • 49.6 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Oceanfront (Newly Renovated)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • 98 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Garden View (Newly Renovated)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • 98 sq m
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

Room, 2 Queen Beds, Non Smoking, Oceanfront (Newly Renovated)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bath and shower
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, Multiple Beds, Non Smoking, Ocean View (Newly Renovated)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • 98 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds and 1 Queen Sofa Bed

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View (Newly Renovated)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bath and shower
  • 49.6 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Ocean View (Newly Renovated)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bath and shower
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Partial Ocean View (Newly Renovated)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bath and shower
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Garden View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bath and shower
  • 49.6 sq m
  • Sleeps 4
  • 2 Queen Beds

Fairmont Gold, Premium Room, 1 Queen Bed, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bath and shower
  • 48 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Fairmont Gold, Premium Room, 1 King Bed, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bath and shower
  • 48 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Fairmont Gold, Suite, 2 Queen Beds, Non Smoking, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • 98 sq m
  • Ocean view
  • Sleeps 2
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Newly Renovated)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bath and shower
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Fairmont Gold, Suite, 1 King Bed, Non Smoking, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • 98 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Ocean View (Newly Renovated)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bath and shower
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Fairmont Gold, Room, 1 Queen Bed, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bath and shower
  • 48 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking, Partial Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bath and shower
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Fairmont Gold, Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bath and shower
  • 48 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Garden View (Newly Renovated)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bath and shower
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Fairmont Gold, Room, 1 King Bed, Non Smoking, Garden View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bath and shower
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Newly Renovated)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • 98 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

About the area

Kamuela

A luxury stay in Kamuela awaits you at Fairmont Orchid. Within a 20-minute stroll, you'll find Great 4-D Movie Ride and Mauna Lani Historic Park. Highlights at this beachfront resort include 4 restaurants, 2 bars/lounges and a full-service spa. .A relaxing visit to Spa Without Walls can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and reflexology. The restaurant, Hale Kai Restaurant, serves international cuisine and is open for lunch and dinner. Luana Louge is the resort's own lobby lounge, serving drinks along with light fare. Spend the day at the private beach where you'll find cabanas, and enjoy the 10 outdoor tennis courts and golf course. Meeting rooms, conference space, and a business centre are among the business amenities offered. Other amenities include an outdoor swimming pool, free Wi-Fi in public areas and a gym. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of car rentals on site. .Attractions within a 20-minute drive of this 4.5-property class Kamuela resort include Mauna Kea Beach and Mauna Lani Resort Golf Course.

What's nearby

  • Mauna Lani Resort Golf Course - 6 min drive - 2.2 km
  • Mauna Lani Beach - 9 min drive - 4.3 km
  • Waikoloa Kings Golf Course - 11 min drive - 6.8 km
  • Waikoloa Beach Golf Course - 14 min drive - 8.3 km
  • Hāpuna Beach State Recreation Area - 18 min drive - 12.4 km

Getting around

  • Kailua-Kona, HI (KOA-Kona Intl.) - 36 min drive

Restaurants

  • ‪Kona Tap Room - ‬16 min drive
  • ‪Starbucks - ‬13 min drive
  • ‪Island Vintage Coffee - ‬13 min drive
  • ‪A-Bay's Island Grill - ‬14 min drive
  • ‪Waikoloa Coffee Company - ‬17 min drive

About this property

Fairmont Orchid

Luxury resort on the beach, with outdoor pool
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with cabanas (surcharge). Enjoy a summer holiday at Fairmont Orchid, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a beach bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury resort also offers an outdoor pool, outdoor tennis courts and a health club. Parking is available for a fee.

  • 540 guestrooms or units
  • 6 levels
  • 4 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Water dispenser
  • Bar on the beach
  • Coffee shop
Fairmont Orchid offers 540 air-conditioned accommodations with a safe and free newspapers. Rooms open to lanais. 55-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

This Kamuela resort provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the resort's full-service spa, Spa Without Walls. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Filipino, French, Japanese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (USD 38 per day; includes in/out privileges)
  • Valet parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 50 for adults and USD 25 for children
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Binchotan: Bar & Grill
  • Browns Beach House
  • Hale Kai Restaurant
  • Luana Louge
  • The Orchid Court

Things to do

  • 10 outdoor tennis courts
  • 18-hole golf course
  • 24-hour gym
  • Beach volleyball
  • Designer stores
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Paddleboard
  • Pilates classes
  • Rowing/canoeing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Surfing/bodyboarding
  • Tennis lessons
  • Yoga classes

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per night, plus a deposit of USD 75 per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 75.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 56.62 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Bicycle storage
  • Business centre/computer access
  • Concierge service
  • Faxes
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Phone calls
  • Pool access
  • Shuttle service
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 50 for adults and from USD 25 for children
  • Self-parking fee: USD 38 per day (in/out privileges)
  • Valet parking fee: USD 45 per day (in/out privileges)
  • Pet deposit: USD 75 per day
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 75.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-052-830-4128-01
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is TA-052-830-4128-01. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Hawaii
Fairmont Orchid
Fairmont Orchid Hawaii Resort Kamuela
Fairmont Orchid Hotel
Fairmont Orchid Hotel Hawaii
Hawaii Fairmont
Hawaii Orchid Fairmont
Orchid Fairmont
Orchid Fairmont Hawaii
Orchid Hawaii Fairmont
Fairmont Orchid Hawaii Hotel
Fairmont Orchid Hawaii Kamuela
The Fairmont Orchid Hawaii
Fairmont Orchid Resort Kamuela
Fairmont Orchid Kamuela
Fairmont Orchid Resort
Fairmont Orchid Kamuela
Fairmont Orchid Resort Kamuela

Frequently asked questions

What is the cancellation policy at Fairmont Orchid?

Fairmont Orchid offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fairmont Orchid?

As of 29 Mar 2025, prices found for a 1-night stay for 2 adults at Fairmont Orchid on 13 Apr 2025 start from AU$1,011.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fairmont Orchid?

Yep, Fairmont Orchid has a self car park with in/out privileges for USD 38 per day.

Are there any beaches close to Fairmont Orchid?

The closest beach to Fairmont Orchid is Mauna Kea Beach (6.8 km).

Is there a spa on site at Fairmont Orchid?

Yep, Spa Without Walls is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Fairmont Orchid have a pool?

Yep, and guests love it! Fairmont Orchid has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Fairmont Orchid?

Fairmont Orchid features a private beach, a full-service spa and a health club.

What makes Fairmont Orchid a romantic place to stay?

1 hot tub and beachfront dining, as well as private lanais and massage services available in the guestrooms, help set the scene for a romantic weekend at Fairmont Orchid.

Is Fairmont Orchid family-friendly?

You bet! With amenities such as a private beach and laundry facilities, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Fairmont Orchid is a hit with families.

Does Fairmont Orchid serve breakfast?

You bet, buffet breakfast is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Fairmont Orchid?

No, Fairmont Orchid does not offer an airport shuttle service.

Is there a bar or restaurant at Fairmont Orchid?

Yep, they've got a beach bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Fairmont Orchid?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Fairmont Orchid?

Dogs are welcome at Fairmont Orchid, with food and water bowls on offer.

Is there a golf course on site at Fairmont Orchid?

Yep, Fairmont Orchid has an 18-hole golf course.

Fairmont Orchid Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 757 out of 1099 reviews
Rating 8 - Good. 215 out of 1099 reviews
Rating 6 - Okay. 84 out of 1099 reviews
Rating 4 - Poor. 27 out of 1099 reviews
Rating 2 - Terrible. 16 out of 1099 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shirin

Stayed 4 nights in Dec 2024

8/10 Good

Mary, San Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Loved having the opportunity to see S
Stayed 7 nights in Dec 2024

10/10 Excellent

Viju

Stayed 5 nights in Dec 2024

10/10 Excellent

Xue

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 4 nights in Dec 2024

10/10 Excellent

Harjander Singh

Liked: Cleanliness, staff & service, property conditions & facilities
The most stand out thing about this Fairmont is the staff. Very friendly, polite and helpful. We were at Fairmont Mayakoba earlier this year - they need to come to Hawaii for training.
Stayed 7 nights in Dec 2024

10/10 Excellent

Jeffrey danilo

It was awesome! I had so much fun here! Wish they told me there would be extra charges on Spa before I went inside.
Stayed 8 nights in Dec 2024

10/10 Excellent

Romeo

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place and staffs
Stayed 1 night in Dec 2024

10/10 Excellent

ofer, woodland hills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

6/10 Okay

Erik

Liked: Cleanliness, staff & service
Resort condition could use improvement
Stayed for honeymoon. Great snorkeling spots but hotel condition not consistent with its price class. Multiple squeaky elevators, very noisy all day and night even a few rooms away. Hot water can take a couple of minutes, which is fine, but why not tell guests about it upfront? Wayfinding throughout the property could be improved. Annoying beeps in parking lot area and poor signage. On the plus side, beautiful landscaping, excellent turndown service, great access to towels, gear, etc. Friendly staff, great (resort priced) food options. Could be great with a but more focus on the basics.
Stayed 7 nights in Dec 2024

10/10 Excellent

Joy Molina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staffs and place
Stayed 2 nights in Dec 2024

10/10 Excellent

Katherine

Stayed 8 nights in Dec 2024

2/10 Terrible

Alejandro

Stayed 3 nights in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Gail

Stayed 2 nights in Nov 2024

10/10 Excellent

Patricia

Liked: Staff & service
Stayed 5 nights in Dec 2024

10/10 Excellent

ronald, pontiac

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great
Stayed 8 nights in Nov 2024

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Allan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place if you don't spend a fortune eating there a lot. We went to every restaurant on site. The room service breakfasts were amazing, but the rest of the meals were just good. Negatives about the place are that it seemed like every other day in the North Tower (facing the golf course) it is loud starting at 6am with apparently excessive mowing. There was also a worker spraying what was apparently weed killer all around the central green space and kids were looking for lizards in the bushes while he was doing it in the middle of the day! Parents were shooing the kids away from it. If they addressed those concerns we would happily spend another vacation there.
Stayed 8 nights in Nov 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay on a gorgeous stretch of beach. Spacious rooms, welcoming staff and a lovely pool.
Stayed 7 nights in Nov 2024

8/10 Good

satyam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property, but super expensive dining options. Breakfast is super expensive especially for vegetarian folks with limited options.
Stayed 2 nights in Nov 2024

10/10 Excellent

Azat, Glendale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Sep 2024

10/10 Excellent

sue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Juean

Liked: Property conditions & facilities
Stayed 5 nights in Nov 2024

6/10 Okay

Renuka

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024