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The Westin Hapuna Beach Resort

4.0 star property
On beach with 2 outdoor pools for sandy fun near Mauna Kea Beach
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Westin Hapuna Beach Resort

On the beach, sun-loungers, beach umbrellas, beach towels
Lobby
Lobby
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Pet-friendly
The current price is AU$1,664
includes taxes & fees
9 Feb - 10 Feb

Explore the area

Map
62-100 Kauna'oa Drive, Kohala Coast, Kamuela, HI, 96743
  • Hapuna Golf Course
    ‪5 min walk‬
  • Hāpuna Beach
    ‪13 min walk‬
  • Mauna Kea Beach
    ‪14 min walk‬
  • Waikoloa, HI (WKL-Waikoloa Heliport)
    ‪13 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Partial Ocean View (Balcony)

Room, 2 Queen Beds, Partial Ocean View (Balcony)

Room, 2 Queen Beds, Partial Ocean View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 56 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Lanai, Resort View (Ground Floor)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 56 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Lanai, Resort View (Ground Floor)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 56 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Ocean View

Room, 1 King Bed, Balcony, Ocean View

Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 56 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed, Ocean View

Premier Room, 1 King Bed, Ocean View

Premier Room, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 56 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Ocean View

Premier Room, 2 Queen Beds, Ocean View

Premier Room, 2 Queen Beds, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony, Ocean View

Suite, 1 Bedroom, Balcony, Ocean View

Suite, 1 Bedroom, Balcony, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
  • 76.0 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Partial Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 56 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom, Ocean View

Premier Suite, 1 Bedroom, Ocean View | Living area

Premier Suite, 1 Bedroom, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
  • 75 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Lanai, Ground Floor

Suite, 1 Bedroom, Lanai, Ground Floor

Suite, 1 Bedroom, Lanai, Ground Floor

Highlights

Lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
  • 112 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Fairmont Orchid

On private beach
Pool
Hot tub
Spa
4.6 out of 5, Wonderful, (1003)
The price is AU$1,764
for 1 room
includes taxes & fees
14 Feb - 15 Feb
Fairmont Orchid

About the area

Kamuela

At The Westin Hapuna Beach Resort you'll be 1.1 km (0.7 mi) from Mauna Kea Beach and 4 km (2.5 mi) from Hāpuna Beach State Recreation Area. Highlights at this beachfront resort include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Hapuna Spa by Mandara can include deep-tissue massages and body wraps. The restaurant, Meridia, serves Mediterranean cuisine and is open for dinner. At the resort's own lounge bar, you can stop for a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site golf course and gym. Business amenities include 7 meeting rooms, a business centre, and limo/town car service. Plus you'll find free Wi-Fi in public areas, a sauna and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also valet parking, along with the convenience of an area shuttle. .In the area of this 4-property class Kamuela resort, you'll find Mauna Lani Resort Golf Course.
View more Resorts in KamuelaOpens in a new window

What's nearby

  • Mauna Kea Beach - 14 min walk
  • Hāpuna Beach State Recreation Area - 7 min drive
  • Mauna Kea Resort Golf Course - 10 min drive
  • Waialea Beach - 11 min drive
  • Mauna Lani Resort Golf Course - 17 min drive

Getting around

  • Kailua-Kona, HI (KOA-Kona Intl.) - 39 min drive

Restaurants

  • ‪Napua at Mauna Lani Beach Club - ‬20 min drive
  • ‪Ikena Landing - ‬2 min walk
  • ‪Mauna Lani Coffee Company - ‬15 min drive
  • ‪Tommy Bahamas Tropical Cafe - ‬15 min drive
  • ‪Nāpua - ‬20 min drive

About this property

The Westin Hapuna Beach Resort

On beach with 2 outdoor pools for sandy fun near Mauna Kea Beach
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Summer fun is a breeze at The Westin Hapuna Beach Resort, where you can play a round of golf at the golf course, cool off in one of the 2 outdoor swimming pools and enjoy a treatment at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a steam room, a fitness centre and a garden. For a fee, parking is available.

This 4-star Kamuela resort is smoke free.

  • 249 guestrooms or units
  • 9 levels
  • 3 dining venues
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
The Westin Hapuna Beach Resort offers 249 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Beds feature pillowtop mattresses. A pillow menu is available. LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, slippers and bidets.

This Kamuela resort provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Hapuna Spa by Mandara has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, body wraps, body scrubs and body treatments. The spa is open daily.

Languages

Chinese (Mandarin), English, Filipino, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle up to 0.5 miles
  • Limo/town car service
  • Parking on site (USD 35 per day)
  • Valet parking on site (USD 35 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 48 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Ikena Landing
  • Meridia
  • Naupaka Beach Gril
  • Naupaka Beach Grill
  • Piko Coffee + Bar

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Gym
  • Kayaking
  • Library
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Surfing/bodyboarding
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower (86 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 45.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 37.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 48 per person
  • Self-parking fee: USD 35 per day
  • Valet parking fee: USD 35 per day
  • Rollaway bed fee: USD 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-105-321-8816-01
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is TA-105-321-8816-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hapuna Beach Prince Hotel Hotel Kamuela
Hapuna Beach Prince Hotel Kamuela
Hapuna Prince Hotel
Prince Hotel Hapuna Beach
Hapuna Beach Prince Hotel
Hapuna Beach Prince Kamuela
Hapuna Beach Prince
Hapuna Beach Resort Kamuela
Hapuna Beach Kamuela
Westin Hapuna Beach Resort Kamuela
Westin Hapuna Beach Kamuela
Westin Hapuna Beach
Hapuna Beach Resort
The Westin Hapuna Beach
The Westin Hapuna Beach Resort Resort
The Westin Hapuna Beach Resort Kamuela
The Westin Hapuna Beach Resort Resort Kamuela

Frequently asked questions

What is the cancellation policy at The Westin Hapuna Beach Resort?

The Westin Hapuna Beach Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Hapuna Beach Resort?

As of 31 Jan 2025, prices found for a 1-night stay for 2 adults at The Westin Hapuna Beach Resort on 9 Feb 2025 start from AU$1,605.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Hapuna Beach Resort?

Yep, The Westin Hapuna Beach Resort has a self car park for USD 35 per day.

Are there any beaches close to The Westin Hapuna Beach Resort?

Yep, The Westin Hapuna Beach Resort is a short 14-minute walk from Mauna Kea Beach. Fun beach activities include snorkelling, scuba diving and body boarding. You can also find boat tours.

Is there a spa on site at The Westin Hapuna Beach Resort?

Yep, Hapuna Spa by Mandara is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and body treatments, as well as deep-tissue massages.

Does The Westin Hapuna Beach Resort have a pool?

Yep, and guests love it! The Westin Hapuna Beach Resort has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at The Westin Hapuna Beach Resort?

The Westin Hapuna Beach Resort features 2 outdoor pools, a full-service spa and 3 restaurants. All guestrooms come with pillowtop beds and 24-hour room service.

What makes The Westin Hapuna Beach Resort a romantic place to stay?

Couples spa treatments and beachfront dining, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at The Westin Hapuna Beach Resort.

Is The Westin Hapuna Beach Resort family-friendly?

You bet! With amenities such as 2 outdoor pools and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that The Westin Hapuna Beach Resort is a hit with families.

Does The Westin Hapuna Beach Resort serve breakfast?

Sure does, buffet brekkie is offered on weekdays between 6:30 AM and 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at The Westin Hapuna Beach Resort?

No, The Westin Hapuna Beach Resort does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Hapuna Beach Resort?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin Hapuna Beach Resort?

Check-in begins at 4:00 PM. Check-out time is noon.

Is there a golf course on site at The Westin Hapuna Beach Resort?

Yep, The Westin Hapuna Beach Resort has an 18-hole golf course. A golf driving range, golf lessons, golf clubs and a clubhouse are also available.

The Westin Hapuna Beach Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 587 out of 1004 reviews" "
Rating 8 - Good. 247 out of 1004 reviews" "
Rating 6 - Okay. 85 out of 1004 reviews" "
Rating 4 - Poor. 47 out of 1004 reviews" "
Rating 2 - Terrible. 38 out of 1004 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Karol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing. So was the view from our room
Stayed 3 nights in Oct 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with amazing views on the best beach in Hawaii (Big Island). Great pools as well. Restaurants are top notch and rooms are quite big.
Stayed 6 nights in Oct 2024

8/10 Good

chris

Liked: Cleanliness, amenities
The overall experience was very good, we had profanity from the employees at the beach and poor service from the pool restaurant servers, the location is very good we have been there many times before, the younger generation just doesn’t have the professionalism that the resort deserves
Stayed 7 nights in Oct 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Resort
We have been to the other Hawaiin Islands on previous trips but this was our first trip to the Big Island. We stayed at the Westin Hapuna Beach Resort We had a premier ocean view room which looked directly out over the beach. It was lovely. Beautiful resort with gorgeous landscaping Our room was very nicely appointed and clean. The service from everyone was excellent. Very friendly and accomodating. The food was better than we expected based on other reviews we read. In fact it was quite good. No complaints. The food is expensive as is the resort overall but not out of line when compared to other establishments on the Island.
Stayed 6 nights in Oct 2024

10/10 Excellent

Melissa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 6 nights and it felt like home. We never really had to leave if we didn’t want to. We drove around the island and it was beautiful but we always loved coming back to our beach and getting in the water. So many amenities!
Stayed 6 nights in Oct 2024

4/10 Poor

Tonya

Stayed 6 nights in Sep 2024

10/10 Excellent

Pradeepa

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing resort, beautiful beach, privacy, wonderful staff,room was upgraded,had nice ocean and pool view.
Stayed 3 nights in Oct 2024

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

Aliaksandra, Issaquah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, Beach wonderfull
Stayed 8 nights in Oct 2024

2/10 Terrible

Jonathan

Disliked: Staff & service
Stayed 5 nights in Oct 2024

10/10 Excellent

Gary, Claremont

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Friendly Beachfront Resort

10/10 Excellent

Michael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Andreas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience overall. The beachfront location is its best feature. Hapuna beach is the best beach on that island. Aside from that it’s a bit isolated from everything else. Service was good, friendly and helpful staff. We were very happy with our room, premium oceanfront which they upgraded us to since it was our anniversary, with a complementary champagne bottle. Sunset views are amazing, which we enjoyed from our room, the infinity pool, or the beach, it made for a very relaxing stay. Loved the on-site cafe also, the poolside restaurant was sub-par, good only for drinks really, but their dinner restaurant was nice.
Stayed 9 nights in Sep 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it can’t wait to go back!
Stayed 14 nights in Sep 2024

10/10 Excellent

Lori, Denver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything! We feel bad because my son was sick early the morning we left & we forgot to tip the cleaning staff
Stayed 4 nights in Oct 2024

8/10 Good

Yolanda

Liked: Staff & service, property conditions & facilities, room comfort
Hawaii experience
Overall, I really liked this hotel. It’s very well located, a beautiful property, and the service is very pleasant. Perhaps due to the time we visited (September), it felt a bit deserted, lacking atmosphere. The restaurants were fairly average, and by 10 PM, there wasn’t much to do. We also found it quite expensive, though this seems to be the norm in Hawaii.
Stayed 5 nights in Sep 2024

10/10 Excellent

brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is gorgeous. My wife and i celebrated our 20th anniversary and chose the westin. Their beach was one of the best on the island. Great pool, super friendly staff. Loved the breakfast buffet.
Stayed 7 nights in Sep 2024

6/10 Okay

Elise Jan, Waikoloa

Liked: Cleanliness, staff & service, amenities
If you have trouble walking avoid this place like the plague. The hotel itself is strung out on a long line and if you draw a room at the far end you will have an extremely long walk to get back and forth to the only elevators which are all clustered around the central lobby. After that you now have an extraordinarily long walk to get down to the ocean. Even walking to the pools is difficult. They really have not made any accommodations for people who have difficulty with stairs or long walks. And I'm not sure that it's even possible given the way they've built the place. So even though it's lovely, I won't be able to come again because my bad knee is just won't allow it. The food is mediocre at the pool. The very responsive manager of that venue tried to make it right for me. Of course costs are astronomical everywhere in Hawaii and this is no different. Room service was not bad. Breakfast buffet was fair with the usual choices. By the way, don't show up early. They really mean 4pm. The main pool is nice and large so you don't feel crowded. Too bad some dodo brain designer put giant fake rocks around the pool. They are arranged to perfectly block views of the ocean from both pool and spa. Overall not worth the cost because of the challenges, but others may like it better.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dianna

Stayed 4 nights in Sep 2024

10/10 Excellent

Bridget

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been going to this property every year for 10 years and it is fabulous. Beach and pool dont compare to any other hotel in the area.
Stayed 9 nights in Sep 2024

8/10 Good

barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property. However, didn’t like the walking distance from our room to the pool, dining, etc. Tried to get a room closer (seniors) but they said there were none.
Stayed 6 nights in Sep 2024

10/10 Excellent

Miguel R

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Sep 2024

8/10 Good

Chelsea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin Hapuna beach was a beautiful clean property with great customer service. There were so many great staff throughout the resort I regret not getting more names. However, Donna at the Meridia restaurant was so welcoming and friendly on our first night. She gave us great suggestions for things to do and even offered to take our picture. Donna helped set the tone for the rest of our trip!
Stayed 4 nights in Sep 2024

10/10 Excellent

Pia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a beautiful location with lovely sunsets.
Stayed 3 nights in Sep 2024

10/10 Excellent

Olena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2024