Crosswaters Resort at Kananaskis

3.5 star property
Family-friendly hotel with 4 restaurants and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crosswaters Resort at Kananaskis

Serves lunch and dinner
Sauna, hot tub, steam room, hot springs/mineral springs
Outdoor spa tub
Interior
Pool

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • Gym

Explore the area

Map
#1 Terrace Drive, Kananaskis, AB, T0L 2H0
  • Nakiska Ski Resort
    5 min drive
  • Silver Chair Ski Lift
    5 min drive
  • Olympic Chair Ski Lift
    6 min drive
  • Banff, AB (YBA)
    54 min drive

Room options

Premium Double Room, 2 Queen Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Bathrobes
Electric kettle
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed with Sofa bed, Fireplace

Highlights

Separate sitting area
Fireplace
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Sofa bed
  • 119 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Loft, 1 King Bed with Sofa bed, 2 Bathrooms (Bi-Level Loft Suite)

Highlights

Separate sitting area
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
  • 51 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Fireplace

Highlights

Separate sitting area
Fireplace
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Sofa bed
  • 74 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Bathrobes
Electric kettle
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Kananaskis

A family-friendly stay in Kananaskis awaits you at Crosswaters Resort at Kananaskis. You'll be 3.8 km (2.4 mi) from Nakiska Ski Resort and 4.1 km (2.6 mi) from Silver Chair Ski Lift. Highlights at this hotel include 4 restaurants, a full-service spa and a bar/lounge. .A day of pampering at Kananaskis Nordic Spa can include deep-tissue massages and hot stone massages along with access to the hot springs/mineral springs and sauna. The family restaurant, Forte Restaurant, serves Italian cuisine and is open for breakfast, lunch and dinner. Blacktail Bar is the hotel's own lobby lounge, serving drinks along with lunch and dinner. Enjoy the gym, outdoor tennis court, Hot tub and sauna. Meeting rooms and a business centre are among the business amenities offered. Other amenities include a children's swimming pool, a coffee shop/cafe and a snack bar/deli. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .With a stay at this 3.5-property class Kananaskis hotel, you'll be 4.2 km (2.6 mi) from Olympic Chair Ski Lift and 4.4 km (2.8 mi) from Bronze Chair Ski Lift.

What's nearby

  • Nakiska Ski Resort - 5 min drive
  • Silver Chair Ski Lift - 5 min drive
  • Stewart Creek Golf Club - 40 min drive
  • Canmore Caverns - 41 min drive
  • Silvertip Golf Course - 44 min drive

Getting around

  • Calgary International Airport (YYC) - 80 min drive

Restaurants

  • ‪Woody's Pub and Lounge - ‬1 min walk
  • ‪Forte - ‬8 min walk
  • ‪Blacktail Bar - ‬8 min walk
  • ‪Cedar Room - ‬8 min walk
  • ‪The Market Café - ‬8 min walk

About this property

Crosswaters Resort at Kananaskis

Family-friendly hotel with 4 restaurants and full-service spa
Crosswaters Resort at Kananaskis offers its guests a full-service spa, an outdoor tennis court, and Access to hot tub. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge.

A business centre and meeting rooms are available. A children's pool, a fitness centre, and a sauna are also featured at the family-friendly Crosswaters Resort at Kananaskis. Parking is available for a fee.

This 3.5-star Kananaskis hotel is smoke free.

  • 70 guestrooms or units
  • 4 dining venues
  • Conference rooms
  • Deli
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Crosswaters Resort at Kananaskis offers 70 air-conditioned accommodations with a safe and complimentary dressing gowns. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers and complimentary toiletries. Housekeeping is offered on a daily basis and hairdryers can be requested. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Kananaskis Nordic Spa. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open selected days. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • Parking on site (CAD 22 per night)
  • Valet parking on site (CAD 35 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 7 to 35 for adults and CAD 7 to 35 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Blacktail Bar
  • Cedar Room
  • Forte Restaurant
  • Woody's Pub

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Ice skating
  • Outdoor tennis court
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Spa tub

Family friendly

  • Arcade/game room
  • Babysitting
  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Firepit
  • In a regional park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Hot/mineral springs
  • Sauna
  • Spa open select days
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The check-in location differs from the property location; go to: [Kananaskis Mountain Lodge, 1 Centennial Dr. Kananaskis, AB, T0L 2H0]
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 1 October 2023 to 31 December 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 110 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 25.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • Health club access
  • In-room coffee
  • Internet access
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 7 to 35 for adults and CAD 7 to 35 for children
  • Self-parking fee: CAD 22 per night
  • Valet parking fee: CAD 35.00 per night
  • Pet fee: CAD 40 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. 

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Crosswaters Resort Kananaskis
Crosswaters Resort Kananaskis
Crosswaters Resort
Crosswaters Kananaskis
Hotel Crosswaters Resort at Kananaskis Kananaskis
Kananaskis Crosswaters Resort at Kananaskis Hotel
Hotel Crosswaters Resort at Kananaskis
Crosswaters Resort at Kananaskis Kananaskis
Crosswaters
Crosswaters At Kananaskis
Crosswaters Resort at Kananaskis Hotel
Crosswaters Resort at Kananaskis Kananaskis
Crosswaters Resort at Kananaskis Hotel Kananaskis

Frequently asked questions

What is the cancellation policy at Crosswaters Resort at Kananaskis?

Crosswaters Resort at Kananaskis offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Crosswaters Resort at Kananaskis?

Yep, Crosswaters Resort at Kananaskis has a self car park for CAD 22 per night.

Is there a spa on site at Crosswaters Resort at Kananaskis?

Yep, Kananaskis Nordic Spa is available for guests. It has a hot tub, a steam room, a sauna and hot springs. You'll enjoy services like deep-tissue massages.

Does Crosswaters Resort at Kananaskis have a pool?

Crosswaters Resort at Kananaskis has a kids' pool.

What makes Crosswaters Resort at Kananaskis a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Crosswaters Resort at Kananaskis.

Is Crosswaters Resort at Kananaskis family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Crosswaters Resort at Kananaskis is a hit with families.

Does Crosswaters Resort at Kananaskis serve breakfast?

Yeah, cooked-to-order breakfast is offered daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Crosswaters Resort at Kananaskis?

No, Crosswaters Resort at Kananaskis does not offer an airport shuttle service.

Is there a bar or restaurant at Crosswaters Resort at Kananaskis?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Crosswaters Resort at Kananaskis?

Check-in begins at 4 PM. Check-out time is 11 AM.

Crosswaters Resort at Kananaskis Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 489 out of 1000 reviews" "
Rating 8 - Good. 297 out of 1000 reviews" "
Rating 6 - Okay. 125 out of 1000 reviews" "
Rating 4 - Poor. 52 out of 1000 reviews" "
Rating 2 - Terrible. 37 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

sara

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 1 night in Sep 2023

2/10 Terrible

Ma. Cecilia

Stayed 2 nights in Sep 2023

2/10 Terrible

Hemal

Disliked: Cleanliness, staff & service, property conditions & facilities
Didn’t like it
Stayed 1 night in Sep 2023

10/10 Excellent

Kyrstin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Blend of Decent Comfort and Room for Improvement
Our stay at the Crosswater Hotel was generally satisfactory, though there were some notable aspects that did not meet our expectations, particularly considering the price point. Contrary to our initial impression, the hotel designates only one floor for adults only, which happens to be on the main floor. Unfortunately, this location exposed us to disturbances from the passing children and adults, resulting in occasional noise disruptions outside our window. Moreover, our room exhibited a subpar level of cleanliness and maintenance. Given the reputation of this establishment, we anticipated a higher standard of hygiene and upkeep. Disappointingly, the provided soap, shampoo, and conditioner did not meet the expected quality, prompting us to recommend bringing your own toiletries for an improved experience. Several amenities within the room were also in disrepair, including a non-functional clock/radio and malfunctioning USB outlets. The room's shelf was unstable and appeared to be detaching from the wall, while the shower displayed signs of insufficient cleaning. It is worth noting that we received information about ongoing roof maintenance on the day of our arrival. While we understand the necessity of such maintenance, it would have been preferable to receive advance notice and perhaps an adjustment in pricing to account for the potential disruptions. On a more positive note, we found the Knodic Spa to be a standout feature of our stay, and we highly recommend it.
Stayed 1 night in Sep 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great as always
Stayed 1 night in Sep 2023

8/10 Good

Anita

Stayed 1 night in Sep 2023

8/10 Good

Lamont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a portable fan in the room that was put there for some ventilation, or other reason. It was loud and annoying. I eventually unplugged it.
Stayed 1 night in Sep 2023

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wait staff at Woody’s were not on their game, but the visit was otherwise great.
Stayed 1 night in Sep 2023

4/10 Poor

KENNETH

Travelled with partner
Disliked: Staff & service, property conditions & facilities
All the following items would not be a big deal if it didnt cost $400/night!! Room AC was a portable unit that did not cool the room at all despite making noise all night and keeping us awake. Bathroom had 1 towel. ONE. We had to call to get more which took almost 30 mins for some reason. Check in is on a different part of the property and no one tells you until you walk in the front door with all your stuff. Hotel in general is very rundown.
Stayed 1 night in Sep 2023

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pricey for room
Stayed 1 night in Sep 2023

10/10 Excellent

Ian

Liked: Staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Annette

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Colton

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The bed was too firm and the ceiling in the shower was falling down
Stayed 1 night in Sep 2023

10/10 Excellent

Jacques

Stayed 1 night in Sep 2023

10/10 Excellent

Kim

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a quick family getaway
Stayed 1 night in Sep 2023

10/10 Excellent

Lynsie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this resort! The room was clean, the bed was very comfortable, the staff was friendly. Would absolutely stay here again!
Stayed 1 night in Sep 2023

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Wasim

Liked: Cleanliness
Stayed 1 night in Sep 2023

10/10 Excellent

Frank

Stayed 1 night in Sep 2023

6/10 Okay

Derek, Midhurst

Travelled with partner
Disliked: Amenities, property conditions & facilities
Room was definitely dated. Carpet not in good condition. Fixtures were rusty in bathroom. Not even a bottle opener in the room. No coffee cups provided. No staff in sight at Crosswaters. Had to check in at a different front desk. Definitely not worth the 350.00 room charge for one night. I get it is a tourist area but not worth the money. Save your money and stay in Banff or Canmore.
Stayed 1 night in Sep 2023

6/10 Okay

Camille

Disliked: Staff & service
Stayed 1 night in Sep 2023