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Hilton Knoxville

3.5 star property
Hotel with a 24-hour fitness centre, a short walk to University of Tennessee

Photo gallery for Hilton Knoxville

Al fresco dining, open daily
Reception
65-inch LCD TV with satellite channels, TV, pay films
Executive Room, 2 Queen Beds, River View
Executive Room, 2 Queen Beds, River View

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Parking available
The current price is AU$254
includes taxes & fees
6 Apr - 7 Apr

Explore the area

Map
501 W Church Ave, Knoxville, TN, 37902
  • Knoxville Convention Center
    ‪4 min walk‬
  • University of Tennessee
    ‪9 min walk‬
  • Neyland Stadium
    ‪14 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 King Bed

View all photos for Room,1 King Bed Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Room,1 King Bed Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Executive Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds, River View

Executive Room, 2 Queen Beds, River View

Executive Room, 2 Queen Beds, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Parlor, King Murphy Bed and Sofa Bed

Parlor, King Murphy Bed and Sofa Bed | Living area

Parlor, King Murphy Bed and Sofa Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed Accessible (Roll-in Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed Accessible (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Crowne Plaza Knoxville Downtown University by IHG

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (1002)
The price is AU$785
for 1 room
includes taxes & fees
27 Mar - 28 Mar
Crowne Plaza Knoxville Downtown University by IHG

About the area

Knoxville

Hilton Knoxville puts you in the heart of Knoxville, within just a 10-minute stroll of popular attractions like Knoxville Convention Center and University of Tennessee. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, Marble City Kitchen, serves southern cuisine and is open for breakfast, lunch and dinner. Firefly is the hotel's own bar. Enjoy the gym and seasonal outdoor swimming pool as well as access to bike hire. 16000 square feet (1486 square metres) of event facilities include 11 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also the convenience of valet parking. .Attractions within a 30-minute walk of this Downtown Knoxville hotel include Neyland Stadium and Thompson–Boling Arena.

What's nearby

  • Knoxville Convention Center - 4 min walk - 0.4 km
  • Market Square - 6 min walk - 0.5 km
  • University of Tennessee - 9 min walk - 0.8 km
  • Neyland Stadium - 14 min walk - 1.2 km
  • Thompson–Boling Arena - 2 min drive - 1.9 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 18 min drive

Restaurants

  • ‪J.C. Holdway - ‬3 min walk
  • ‪Nama Sushi Bar - Downtown Knoxville - ‬5 min walk
  • ‪Pete's Coffee Shop - ‬3 min walk
  • ‪Coffee & Chocolate - ‬4 min walk
  • ‪Yassin's Falafel House - ‬1 min walk

About this property

Hilton Knoxville

Hotel with a 24-hour fitness centre, a short walk to University of Tennessee
Hilton Knoxville offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 11 meeting rooms are available. Event space at this hotel measures 16000 square feet (1486 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Knoxville. Parking is available for a fee.

Smoking is allowed in designated areas at this Knoxville hotel.

  • 1 building
  • 320 guestrooms or units
  • 18 levels
  • 16000 sq ft of conference space
  • 1486 sq. m of conference space
  • Built in 1981
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hilton Knoxville offers 320 accommodations with MP3 docking stations and a safe. Beds feature premium bedding. A pillow menu is available. 65-inch LCD televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Fridges, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 35 per night; includes in/out privileges)
  • Valet parking on site (USD 38 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Firefly
  • Marble City Kitchen

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • 16,000 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium satellite channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 35
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 35.00 per night (in/out privileges)
  • Valet parking fee: USD 38.00 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 35 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash.

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Knoxville
Hilton Knoxville
Knoxville Hilton
Hilton Knoxville Hotel Knoxville
Knoxville Hilton Hotel
Hilton Knoxville Hotel
Hilton Knoxville Hotel
Hilton Knoxville Knoxville
Hilton Knoxville Hotel Knoxville

Frequently asked questions

What is the cancellation policy at Hilton Knoxville?

Hilton Knoxville offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Knoxville?

As of 13 Mar 2025, prices found for a 1-night stay for 2 adults at Hilton Knoxville on 6 Apr 2025 start from AU$254.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Knoxville?

Yep, Hilton Knoxville has a self car park with in/out privileges for USD 35.00 per night.

Does Hilton Knoxville have a pool?

Hilton Knoxville has a seasonal outdoor pool. The pool is open from May to September.

What makes Hilton Knoxville a romantic place to stay?

Al fresco dining and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hilton Knoxville.

Is there a free airport shuttle available at Hilton Knoxville?

No, Hilton Knoxville does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Knoxville?

Yep, they've got a lounge bar and an onsite restaurant that serves southern cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Knoxville?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Hilton Knoxville Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 840 out of 1405 reviews
Rating 8 - Good. 294 out of 1405 reviews
Rating 6 - Okay. 160 out of 1405 reviews
Rating 4 - Poor. 61 out of 1405 reviews
Rating 2 - Terrible. 50 out of 1405 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Great option.
Stayed 1 night in Dec 2024

6/10 Okay

Daniella

Travelled with partner
Liked: Cleanliness, staff & service
Room was very small not like what was displayed in photo. Clean room, comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent except hot water in bathroom not hot enough. Was only warm
Stayed 3 nights in Dec 2024

10/10 Excellent

Cyndy, Holland

Stayed 3 nights in Nov 2024

10/10 Excellent

Angelina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. Logan at the front desk was so nice to us and very thorough in communication. The valet staff were amazing and so fun to talk to. Great experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in the heart of Knoxville. Everything was great. I wish hotels would invest in larger pillows rather than lumping small pillows into large pillow cases.
Stayed 1 night in Dec 2024

4/10 Poor

Amy

Liked: Staff & service
One night stay as we passed through town visiting our daughter. Love the location of the hotel and the restaurant is really good! (And stays open late which seems to be a rarity in Knoxville). Check in was great and the staff is super friendly. Main complaint is that the shower in our room would not produce hot water- multiple tries, and letting it run to hear for quite a while. Made for a very uncomfortable shower on an already cold winter morning.
Stayed 1 night in Dec 2024

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful hotel in a convenient location to downtown and university.
Stayed 1 night in Nov 2024

6/10 Okay

Joseph

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

marie

Liked: Cleanliness
Stayed 2 nights in Nov 2024

8/10 Good

Linda

Stayed 1 night in Nov 2024

10/10 Excellent

MONZELL

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bathtub was sandy but they cleaned it up quickly. The smell in the lobby made me gasped for air ( I have asthma)
Stayed 1 night in Nov 2024

10/10 Excellent

SAMUEL

Business traveller
Liked: Cleanliness, amenities
Good
Stayed 2 nights in Nov 2024

10/10 Excellent

Heather, Franklin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Kris

Stayed 3 nights in Nov 2024

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
The stay was great, we had a water spill near bathroom floor and the staff came quickly to address and also offered us to move rooms and also gave us complimentary breakfast for our troubles. All the staff were friendly and made sure our stay was great. I would definitely book Hilton Knoxville again.
Stayed 1 night in Nov 2024

6/10 Okay

Angela

Travelled with family
Liked: Staff & service, room comfort
Beware of parking scam
Charged $50 a night for parking (I did not valet) and the garage was a public garage. If I had just not told them I had a car, I could have paid the public parking garage $20 a night instead but they failed to mention that. Told me they had to know my license plate number to validate parking when I could have just scanned the QR code in the garage and paid them directly. Parking is a scam there
Stayed 2 nights in Nov 2024

10/10 Excellent

Druen

Stayed 2 nights in Oct 2024

4/10 Poor

Cody

Travelled with partner
Disliked: Amenities, property conditions & facilities
We paid $200 for one night. The hallway smelt musty to room. Valet was $35. We went to the restaurant on site and there was a man in there who clearly was having some kind of mental or drug episode because he was cursing and talking to hisself. I am so disappointed in this Hilton stay, but I assume I won’t get any kind of refund for feeling unsafe because you did not need a key to enter from any door or to get to any level in the hotel. The bathroom was dated back to 1992 with zero water pressure and barely enough power to get the waste down the toilet. Save your money and go somewhere else. Not to mention the 65 inch tv was 15 feet away from the Murphy bed……..made it 35 years without sleeping on a Murphy bed but no more.
Stayed 1 night in Nov 2024

10/10 Excellent

Margaret

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 1 night in Nov 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024

4/10 Poor

Chase

Disliked: Cleanliness
Ornery Staff.
Everyone at the front desk with the exception of an older gentleman were very short and rude. It seems to trouble them if you have questions.
Stayed 2 nights in Nov 2024

8/10 Good

Walter

Liked: Cleanliness, property conditions & facilities, room comfort
Fall Colors and Cool Weather
Very nice, older hotel in very good shape. Location was great for walking main areas of the city. As with many upscale hotels, it did not provide coffee in the room, or a microwave. Had a very nice lobby and lounge area and also a patio area with big screen TV and bar.
Stayed 3 nights in Oct 2024