See all properties
Save

Suiran, A Luxury Collection Hotel, Kyoto

5.0 star property
Boardwalk/promenade Kyoto hotel in Arashiyama with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Suiran, A Luxury Collection Hotel, Kyoto

Down duvets, minibar, in-room safe, free cots/infant beds
Breakfast, lunch, dinner served; international cuisine
Property grounds
Hot springs
Garden

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Laundry
    Laundry
  • Room service
    Room service
  • Spa
    Spa
The price is AU$1,113
includes taxes & fees
15 Dec - 16 Dec

Explore the area

Map
Saga-tenryuji, Ukyo-ku, 12 Susukinobaba-cho, Kyoto, Kyoto, 616-8385
  • Arashiyama Onsen
    1 min walk
  • Togetsukyo Bridge
    6 min walk
  • Tenryu-ji Temple
    6 min walk
  • Osaka (ITM-Itami)
    60 min drive

Room options

View all photos for Executive Suite, 1 Bedroom (AKATOKITSUYU)

Executive Suite, 1 Bedroom (AKATOKITSUYU) | Living room

Executive Suite, 1 Bedroom (AKATOKITSUYU)

Highlights

Furnished lanai
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Down duvet
Separate bath and shower
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Multiple Beds, Non Smoking (Kyotsukikoto)

Room, Multiple Beds, Non Smoking (Kyotsukikoto)

Room, Multiple Beds, Non Smoking (Kyotsukikoto)

Highlights

Furnished lanai
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Separate bath and shower
Bathrobes
  • 65 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Suite, 1 Bedroom, Garden View

Suite, 1 Bedroom, Garden View

Suite, 1 Bedroom, Garden View

Highlights

Furnished lanai
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Down duvet
Separate bath and shower
  • 80 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 1 Bedroom (TOGETSU)

Executive Suite, 1 Bedroom (TOGETSU) | Living room

Executive Suite, 1 Bedroom (TOGETSU)

Highlights

Furnished lanai
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Down duvet
Separate bath and shower
  • 60 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Balcony, View

Down duvets, minibar, in-room safe, free cots/infant beds

Room, 1 King Bed, Balcony, View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Separate bath and shower
Bathrobes
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Balcony, View (Tsukinone, Arashiyama View)

Down duvets, minibar, in-room safe, free cots/infant beds

Room, 2 Single Beds, Balcony, View (Tsukinone, Arashiyama View)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Separate bath and shower
Bathrobes
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, Non Smoking (SHIROSUMIRE, Arashiyama view)

Down duvets, minibar, in-room safe, free cots/infant beds

Room, 1 King Bed, Non Smoking (SHIROSUMIRE, Arashiyama view)

Highlights

Furnished lanai
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Separate bath and shower
Bathrobes
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Garden View (YUZUNOHA)

Room, 2 Single Beds, Garden View (YUZUNOHA)

Room, 2 Single Beds, Garden View (YUZUNOHA)

Highlights

Furnished lanai
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Separate bath and shower
Bathrobes
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, Balcony

Presidential Suite, 1 Bedroom, Non Smoking, Balcony | Living room

Presidential Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Down duvet
Separate bath and shower
  • 100 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View (YUZUNOHA)

Room, 1 King Bed, Garden View (YUZUNOHA)

Room, 1 King Bed, Garden View (YUZUNOHA)

Highlights

Furnished lanai
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Separate bath and shower
Bathrobes
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, View (SUIGETSU)

Room, 2 Single Beds, View (SUIGETSU)

Room, 2 Single Beds, View (SUIGETSU)

Highlights

Furnished lanai
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Separate bath and shower
Bathrobes
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

Similar properties

Room
Dusit Thani Kyoto
Pool
Spa
Free WiFi
Restaurant
4.8 out of 5, Exceptional, (112)
The price is AU$722
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Dusit Thani Kyoto

About the area

Kyoto

A luxury stay in Kyoto awaits you at Suiran, A Luxury Collection Hotel, Kyoto. Within steps you'll find Arashiyama Onsen and Arashiyama Bamboo Grove within a 10-minute stroll. Highlights at this hotel include in-room free WiFi, free high-speed Internet and furnished lanais. .A day of pampering can include massages, body wraps and aromatherapy. The restaurant, KyoSuiran, serves international cuisine and is open for breakfast, lunch and dinner. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning full breakfast is served between 7 AM and 10 AM. There's also self parking, along with the convenience of free train pick-up service. .Attractions within a 10-minute drive of this 5-property class Arashiyama hotel include Shijo Street and Nijō Castle.

What's nearby

  • Arashiyama Onsen - 1 min walk - 0.0 km
  • Togetsukyo Bridge - 6 min walk - 0.6 km
  • Arashiyama Bamboo Grove - 10 min walk - 0.8 km
  • Arashiyama Monkey Park Iwatayama - 10 min walk - 0.9 km
  • Bamboo Forest Street - 11 min walk - 0.9 km

Getting around

  • Arashiyama Station - 7 min walk
  • Torokko Arashiyama Station - 10 min walk
  • Osaka (KIX-Kansai Intl.) - 104 min drive

Restaurants

  • ‪嵐山よしむら - ‬4 min walk
  • ‪Arabica Arashiyama - ‬4 min walk
  • ‪OBU CAFE - ‬7 min walk
  • ‪京翠嵐 - ‬2 min walk
  • ‪パンとエスプレッソと嵐山庭園 - ‬3 min walk

About this property

Suiran, A Luxury Collection Hotel, Kyoto

Boardwalk/promenade Kyoto hotel in Arashiyama with a full-service spa
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Public spaces have free WiFi. Suiran, A Luxury Collection Hotel, Kyoto offers its guests a full-service spa. A train station pick-up shuttle and A train station drop-off shuttle are free. Spa services, gift shops/newsstands, and a garden are also featured at the luxury Suiran, A Luxury Collection Hotel, Kyoto. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Kyoto hotel.

  • 39 guestrooms or units
  • 3 levels
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Garden
  • Gift shop
  • Lift
  • Smoking in designated areas
  • Dining venue
Suiran, A Luxury Collection Hotel, Kyoto offers 39 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to furnished lanais. Beds feature down duvets. 42-inch flat-screen televisions come with satellite channels. Fridges and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and toilets with an electronic bidet.

This Kyoto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. In-room massages, hairdryers and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include facials, body wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Public bath/onsen services include an outdoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature shared men's and women's areas. There are hot springs/mineral springs on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up and drop-off shuttle
  • Parking on site (JPY 2,200 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: JPY 6,500 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Hassui
  • KyoSuiran

Family friendly

  • Free cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Garden
  • On a river
  • On the boardwalk/promenade

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot/mineral springs
  • In-room massages
  • Outdoor mineral hot springs (onsen)
  • Shared men and women areas
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Raised toilet seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 8855.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 6500 per person
  • Self-parking fee: JPY 2200 per night
  • Rollaway bed fee: JPY 8855.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Suiran Luxury Collection Hotel Kyoto
Suiran Luxury Collection Hotel
Suiran Luxury Collection Kyoto
Suiran Luxury Collection
Suiran, A Luxury Collection Hotel, Kyoto Hotel
Suiran, A Luxury Collection Hotel, Kyoto Kyoto
Suiran, A Luxury Collection Hotel, Kyoto Hotel Kyoto

Frequently asked questions

What is the cancellation policy at Suiran, A Luxury Collection Hotel, Kyoto?

Suiran, A Luxury Collection Hotel, Kyoto offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Suiran, A Luxury Collection Hotel, Kyoto?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Suiran, A Luxury Collection Hotel, Kyoto on 15 Dec 2024 start from AU$1,113.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Suiran, A Luxury Collection Hotel, Kyoto?

Yep, Suiran, A Luxury Collection Hotel, Kyoto has a self car park for JPY 2200 per night.

Is there a spa on site at Suiran, A Luxury Collection Hotel, Kyoto?

Yep, there is an onsite spa at Suiran, A Luxury Collection Hotel, Kyoto. You'll enjoy heaps of services like body wraps, facials and body treatments.

What makes Suiran, A Luxury Collection Hotel, Kyoto a romantic place to stay?

Couples spa treatments and al fresco dining, as well as deep-soaking baths and private lanais in the guestrooms, help set the scene for a romantic weekend at Suiran, A Luxury Collection Hotel, Kyoto.

Is Suiran, A Luxury Collection Hotel, Kyoto family-friendly?

You bet! With amenities such as a deli and free train station drop-off, as well as free infant beds in the guestrooms, it's no surprise that Suiran, A Luxury Collection Hotel, Kyoto is a hit with families.

Are there hot tubs in the rooms at Suiran, A Luxury Collection Hotel, Kyoto?

No, but there are deep-soaking baths in the guestrooms.

Does Suiran, A Luxury Collection Hotel, Kyoto serve breakfast?

You bet, full breakfast is served daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Suiran, A Luxury Collection Hotel, Kyoto?

No, Suiran, A Luxury Collection Hotel, Kyoto does not offer an airport shuttle service.

Is there a bar or restaurant at Suiran, A Luxury Collection Hotel, Kyoto?

Yep, you can grab a meal at Suiran, A Luxury Collection Hotel, Kyoto's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Suiran, A Luxury Collection Hotel, Kyoto?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Suiran, A Luxury Collection Hotel, Kyoto?

No, only service animals are allowed.

Suiran, A Luxury Collection Hotel, Kyoto Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 101 out of 150 reviews" "
Rating 8 - Good. 28 out of 150 reviews" "
Rating 6 - Okay. 12 out of 150 reviews" "
Rating 4 - Poor. 6 out of 150 reviews" "
Rating 2 - Terrible. 3 out of 150 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Travelled with family
Very beautiful hotel, staff was friendly, but wished they explained the amenities around the hotel. I had to figure it out myself by looking at other people’s reviews. Beverages at the mini bar fridge are not cold, wish it was colder, the drinks were lukewarm. I arrived earlier than check in time so decided to go to the cafe to grab a coffee, some staff said “no” and another said “yes, I can come in.” Super confusing and then it took forever for the waitress and the ordered coffee to arrive. The onsen in the room was amazing though.
Stayed 2 nights in May 2024

10/10 Excellent

Angel

Travelled with family
Liked: Amenities
Everything was amazing about this place. It is one of the most memorable places for my daughter and I with strongly recommended and it’s definitely a place you must see and vacation.
Stayed 1 night in Jun 2024

8/10 Good

Myong

Liked: Cleanliness, property conditions & facilities, room comfort
Hot spring tub makes this a great hotel
The hot spring hot tub is the best part of the hotel! Overall hotel is fine- nothing special for the price but for the personal hot spring tub, which was amazing. Food was ok, service was as expected. It’s no where close to downtown Kyoto but so many amazing sights to see around the hotel. If you want quiet - this is the place.
Stayed 4 nights in May 2024

6/10 Okay

Jesse

Travelled with group
Liked: Cleanliness, staff & service
Staff and service great! A little overpriced for the rooms and unless you can book the special rooms the pictures can be deceiving! We were definitely not wowed by our room! Onsens were okay but nothing to brag about! And you have to pay extra to use the onsens … dinner at restaurants was great quality but overpriced! The reviews all show it to be very luxurious but it’s just a normal hotel….staff was very helpful and accommodating but the area is quite boring!
Stayed 2 nights in Feb 2024

2/10 Terrible

Jiri, hollywood

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Not a 5* Hotel. Outdated rooms, Terrible or nonexistent Facilities. Restaurant closes at 10pm. No bar opened. Personal unable to understand basic English. Everywhere else in Japan, hotel personnel speaks very good English , at least in 5* Hotels. They kept changing temperature in the suite from 25C to 19C so the room after returning from 34degrees summer heat outside felt like freezer. Stay somewhere else. It feels more like dead property with end near. Personal was trying, but without training and basic English is hard to help.
Stayed 2 nights in Aug 2023

10/10 Excellent

Hiro

Stayed 2 nights in Mar 2023

10/10 Excellent

Lina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Renate, malibu

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice area, nice property. Food was terrible, service was ok but not the best.
Stayed 4 nights in Mar 2023

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like valued guests in the property. Staff are available before the trip and during the trip for any requests, even if last minute.

10/10 Excellent

Zhengyuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful hotel

10/10 Excellent

Feng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings, quite location.

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities
The view of the mountains and the Katsura River was worth the price of admission.
Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful room and food, upgraded room to room with its own hot spring. Amazing gardens.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect getaway
A lovely property and amazing service. They go above and beyond.
Stayed 1 night in Oct 2019

6/10 Okay

Lina

Liked: Cleanliness, property conditions & facilities, room comfort
Gorgeous grounds but small and unimpressive rooms
Beautiful hotel and grounds but too expensive for what it is. The location is great and the grounds are beautiful, like a classic Japanese garden. But the rooms are WAY too expensive for what they are, which is quite small. The grounds of the hotel, breakfast area, tea room etc. could not be more stunning but once you are in the room itself it is very small and ordinary, not particularly luxurious and not enough value for what we paid. It is located in a beautiful area on the outskirts of Kyoto however, right on the river. You can have coffee in the morning or tea/champagne/sake in their team room and watch the boats on the river. UNESCO heritage sites and the famous bamboo grove are both a short walk away.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beautiful gardens and this temple was reconstructed into this luxury hotel.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2019

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Our stay (4rooms w private onsen in room)?was very enjoyable. Quality service byond our expectations. All staff were warm & friendly. Food was fantastic...worth the price paid for. Location - BEST! Highly recommended. We will definitely include Suiran in our next annual trip to Japan!
Stayed 2 nights in Feb 2019

8/10 Good

mr p c

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very calm and comfortable but poor room service food and overpriced hotel compared with other 5* hotels
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the very best Arashiyama point. Best view of the river. Hotel room is big, clean, cosy and very good amenities. Onsen is good and private. Breakfast is superb. Staffs are very nice.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2018

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful service, great food, nice location, authentic
Stayed 2 nights in Aug 2018