Best Western Hotel Universel Drummondville

3.5 star property
Pet-friendly hotel connected to the convention centre in Drummondville with free parking
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Best Western Hotel Universel Drummondville

Lobby
Interior entrance
Memory-foam beds, desk, laptop workspace, blackout curtains
Exterior
Daily full breakfast for a fee

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
    Hot tub
  • Pet-friendly
    Pet-friendly
  • Bar
    Bar
  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
915 rue Hains, Drummondville, QC, J2C3A1
  • Centrexpo Cogeco Drummondville
    14 min walk
  • Drummondville Golf and Curling Club
    4 min drive
  • Wodyatt Park
    5 min drive

Room options

Suite, 2 Queen Beds, Non Smoking, Refrigerator

Highlights

Separate sitting area
Air conditioning
Fridge
Dining table
TV
Blackout curtains
Memory foam bed
Deep-soaking bath
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed, Non Smoking, Refrigerator

Highlights

Separate sitting area
Air conditioning
Fridge
Dining table
TV
Blackout curtains
Memory foam bed
Deep-soaking bath
  • 51 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Highlights

Air conditioning
Mini-fridge
TV
Blackout curtains
Memory foam bed
Deep-soaking bath
Private bathroom
Hairdryer
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Memory foam bed
Deep-soaking bath
Private bathroom
Hairdryer
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Mini-fridge
TV
Blackout curtains
Memory foam bed
Deep-soaking bath
Private bathroom
Hairdryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Pool Access

Highlights

Air conditioning
Mini-fridge
TV
Blackout curtains
Memory foam bed
Deep-soaking bath
Private bathroom
Hairdryer
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator

Highlights

Separate sitting area
Air conditioning
Fridge
Dining table
TV
Blackout curtains
Memory foam bed
Deep-soaking bath
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Mini-fridge
TV
Blackout curtains
Memory foam bed
Deep-soaking bath
Private bathroom
Hairdryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Drummondville

At Best Western Hotel Universel Drummondville, you'll be connected to the convention centre and 2.5 km (1.6 mi) from Drummondville Golf and Curling Club. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym, Hot tub and pool loungers. Business travelers can take advantage of 21 meeting rooms and a conference centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning full breakfast is served between 6:30 AM and 10:30 AM. .With a stay at this Drummondville hotel, you'll be 3.4 km (2.1 mi) from Maison des arts Desjardins Drummondville and 4.2 km (2.6 mi) from Village Québécois d'Antan.

What's nearby

  • Centrexpo Cogeco Drummondville - 14 min walk
  • Drummondville Golf and Curling Club - 4 min drive
  • Wodyatt Park - 5 min drive
  • Maison des arts Desjardins Drummondville - 5 min drive
  • Village Québécois d'Antan - 6 min drive

Getting around

  • Trudeau International Airport (YUL) - 89 min drive

Restaurants

  • ‪Tim Hortons - ‬5 min drive
  • ‪Cafe St Pierre - ‬4 min drive
  • ‪McDonald's - ‬13 min walk
  • ‪Resto du Quartier - ‬2 min drive
  • ‪A&W Restaurant - ‬3 min drive

About this property

Best Western Hotel Universel Drummondville

Pet-friendly hotel connected to the convention centre in Drummondville with free parking
Best Western Hotel Universel Drummondville offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

There are 21 meeting rooms available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Hotel Universel Drummondville. Self parking is free.

This Drummondville hotel is smoke free.

  • 1 building
  • 116 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 1972
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Hotel Universel Drummondville offers 116 accommodations with MP3 docking stations and coffee/tea makers. Beds feature memory foam mattresses. Televisions come with premium satellite channels and first-run films. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 7 to 30 for adults and CAD 5 to 12 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium satellite channels
  • First-run films
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per night, plus a deposit of CAD 150 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Cots (infant beds) are available for CAD 10.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 7 to 30 for adults and CAD 5 to 12 for children
  • Pet deposit: CAD 150 per stay
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 10.0 per night
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. Parties and events are allowed on site. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Property Registration Number 2023-11-30, 057735

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Plus Hotel Universel
Best Western Plus Hotel Universel Drummondville
Best Western Plus Universel Drummondville
Drummondville Best Western
Hotel Best Western Drummondville
Best Western Plus Universel
BEST WESTERN PLUS Hotel Universel Drummondville Quebec
Best Western Drummondville
Best Western Hotel Drummondville
Best Western Universel Drummondville
Best Western Universel
Best Universel Drummondville
Best Western Hotel Universel Drummondville Hotel
Best Western Hotel Universel Drummondville Drummondville
Best Western Hotel Universel Drummondville Hotel Drummondville

Frequently asked questions

Is parking available at Best Western Hotel Universel Drummondville?

Yep, Best Western Hotel Universel Drummondville has a free self car park.

How much does it cost to stay at Best Western Hotel Universel Drummondville?

As of 16 Nov 2024, prices found for a 1-night stay for 2 adults at Best Western Hotel Universel Drummondville on 24 Nov 2024 start from AU$171.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Hotel Universel Drummondville have a pool?

Best Western Hotel Universel Drummondville has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 10:00 PM.

What makes Best Western Hotel Universel Drummondville a romantic place to stay?

1 hot tub and a lounge bar, as well as deep-soaking baths and memory foam beds in the guestrooms, help set the scene for a romantic weekend at Best Western Hotel Universel Drummondville.

Is Best Western Hotel Universel Drummondville family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as cots/infant beds in the guestrooms, it's no surprise that Best Western Hotel Universel Drummondville is a hit with families.

Are there hot tubs in the rooms at Best Western Hotel Universel Drummondville?

No, but there are deep-soaking baths in the guestrooms.

Does Best Western Hotel Universel Drummondville serve breakfast?

Yep, full breakfast is served daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Best Western Hotel Universel Drummondville?

No, Best Western Hotel Universel Drummondville does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Hotel Universel Drummondville?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Best Western Hotel Universel Drummondville?

Check-in begins at 4 PM. Check-out time is noon.

Is there a golf course on site at Best Western Hotel Universel Drummondville?

There is a golf course next to Best Western Hotel Universel Drummondville.

Best Western Hotel Universel Drummondville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 587 out of 1004 reviews" "
Rating 8 - Good. 261 out of 1004 reviews" "
Rating 6 - Okay. 85 out of 1004 reviews" "
Rating 4 - Poor. 40 out of 1004 reviews" "
Rating 2 - Terrible. 31 out of 1004 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paula

Stayed 1 night in Aug 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Good family stay with pool and decent restaurant
Stayed 1 night in Aug 2024

6/10 Okay

Paul

Stayed 1 night in Aug 2024

10/10 Excellent

Yvonne, Tillsonburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet room. No table though
Stayed 1 night in Aug 2024

8/10 Good

Mary Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Pool and hot tub were great! Clean, spacious rooms, excellent service. Really nice restaurant on site
Stayed 1 night in Aug 2024

8/10 Good

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Aug 2024

10/10 Excellent

Lianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2024

10/10 Excellent

Christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jacques

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with a very nice Italian restaurant on site: PACINI Great service at arrival and during our stay. Thank you 😊
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Amar

Stayed 2 nights in Aug 2024

4/10 Poor

Giovanni

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very small and dark. Beds are very uncomfortable. If you sleep close to the edge, you literally sink and fall off the bed. There is a mini split blowing freezing air directly in your face if the room needs to be cooled. We were on the 4th floor and ceilings were very low. You feel like you’re walking through an underground tunnel, especially because the hallway walls are sprayed with spackle. Our view was of the flat tar roof. The carts for luggage are old and falling apart. The elevator to get to the 4th floor is very small, the cart barely fit, and half our family had to take the stairs to go to the main level. The room lacks amenities. There was 1 tiny bottle of shampoo and 1 small bar of soap for all guests. The toilet was dirty, small and old. It smelled like standing urine in the bathroom. There is a door that you can close to separate the shower and toilet from the sink area. It makes your bathroom experience very claustrophobic, and humid when showering. There was no microwave in the room, so I was told to go to the 1st or 3rd floor to use the hallway microwave with my kids to warm up their milk and dinners. There is no breakfast included. The only plus side to this hotel is the pool and hot tub area is very appealing to kids, though the hot tub water was cloudy and had a low step up making it quite difficult to get in and out.
Stayed 1 night in Aug 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bed
One of the most comfortable beds I've slept in for a while. Great quality pool and hot tub. Newly renovated and good quality for what we paid.
Stayed 1 night in Aug 2024

8/10 Good

Wendy, Peterborough, ON

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property but very clean, great pool area. Staff excellent!
Stayed 1 night in Aug 2024

6/10 Okay

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Michelle

Travelled with partner
Disliked: Staff & service
The hotel was fine, beds comfy. It's in a great location, close to everything and right off the highway. We had to wait a while to be seated in the restaurant for dinner and when we went the following day for breakfast, no one even approached us to sit us down. We eventually gave up, went to the bar and got some water and went to the Tim Hortons for breakfast. The gym in much smaller than it appears in photos, but good equipment and clean.
Stayed 1 night in Aug 2024

8/10 Good

Rosemary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Shani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We spent an overnight stay here with our child and pet. Concierge was very helpful both in the phone and in person. Room was excellent, clean and spacious. And beds were comfy. My only regret is that a week ago when we were in Drummondville I didn’t book here. It would have started our vacation off perfectly. Nevertheless, we will be back again.
Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Having people that were bilingual was an awesome experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Antoine

Stayed 1 night in Aug 2024

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and hot tub were a bonus when travelling with kids!
Stayed 1 night in Aug 2024

6/10 Okay

Samuel

Liked: Room comfort
Stayed 2 nights in Jul 2024