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Heartland Hotel Haast

3.0 star property
Eco-certified hotel with coffee shop/cafe and restaurant

Photo gallery for Heartland Hotel Haast

View from property
Game room
Mountain view
Reception
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Free WiFi
  • Housekeeping
The current price is AU$132
includes taxes & fees
18 Mar - 19 Mar

Explore the area

Map
Haast-Jackson Bay Road, Haast, 7886
  • Haast Visitor Centre
    ‪6 min walk‬
  • Aotearoa Gemstones
    ‪2 min drive‬
  • Bee Honey & Health
    ‪2 min drive‬

Room options

View all photos for Standard Triple Room, 3 Single Beds

Standard Triple Room, 3 Single Beds

Standard Triple Room, 3 Single Beds

Highlights

TV
Hairdryer
Private bathroom
Daily housekeeping
Wardrobe
Desk
Iron/ironing board
  • 33 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Fridge
TV
Hairdryer
Private bathroom
Daily housekeeping
Wardrobe
Desk
Iron/ironing board
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

Highlights

TV
Hairdryer
Private bathroom
Daily housekeeping
Wardrobe
Desk
Iron/ironing board
  • 33.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 3 Bedrooms

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, 3 Bedrooms

Highlights

TV
3 bedrooms
Hairdryer
Private bathroom
Daily housekeeping
Wardrobe
Desk
Iron/ironing board
  • 99 sq m
  • Sleeps 6
  • 1 Double Bed and 4 Single Beds

View all photos for Family Room, 2 Bedrooms

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, 2 Bedrooms

Highlights

TV
2 bedrooms
Hairdryer
Private bathroom
Daily housekeeping
Wardrobe
Desk
Iron/ironing board
  • 66 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard King Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard King Room

  • Sleeps 2
  • 1 King Bed

Two-Bedroom Family Room

  • Sleeps 6
  • 4 Single Beds and 1 Queen Bed

View all photos for Standard Triple Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Queen and Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Queen and Single Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

One-Bedroom Family Room

  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

Similar properties

Reception

Heritage Park Lodge

  • Parking included
  • Free WiFi
  • Laundry
4.1 out of 5, Very good, (155)
The price is AU$200
for 1 cabin
includes taxes & fees
5 Mar - 6 Mar
Heritage Park Lodge

About the area

Haast

At Heartland Hotel Haast you'll be within a 10-minute walk of Haast Visitor Centre and 2.7 km (1.7 mi) from Aotearoa Gemstones. Highlights at this eco-friendly hotel include a restaurant, free self-parking and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a business centre and a games room. Other amenities include a coffee shop/cafe and laundry facilities. Each morning continental breakfast is served between 8:00 AM and 10:00 AM. .With a stay at this 3-property class Haast hotel, you'll be 3.1 km (1.9 mi) from Bee Honey & Health and 4.1 km (2.5 mi) from Haast Beach.

What's nearby

  • Haast Visitor Centre - 6 min walk
  • Aotearoa Gemstones - 2 min drive
  • Bee Honey & Health - 2 min drive
  • Waita Beach - 4 min drive
  • Haast Beach - 8 min drive

Restaurants

  • ‪Prickly Gorse Cafe - ‬2 min drive
  • ‪Frontier Cafe & Bar - ‬1 min walk
  • ‪Fantail Cafe - ‬2 min drive
  • ‪Hard Antler Bar & Restaurant - ‬2 min drive
  • ‪Curly Tree Whitebait - ‬9 min drive

About this property

Heartland Hotel Haast

Eco-certified hotel with coffee shop/cafe and restaurant
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

Public spaces have free WiFi. An arcade/games room, tour/ticket assistance, and laundry facilities are also featured at the eco-certified Heartland Hotel Haast. Free self parking is available.

This 3-star Haast hotel is smoke free.

  • 52 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Heartland Hotel Haast offers 52 accommodations with a hairdryer and an iron/ironing board. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: NZD 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Frontier Café & Bar

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Room service

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges NZD 1.5 for credit card payments
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 16.00 per person
  • Credit card charges are subject to a surcharge of NZD 1.5

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heartland World Heritage
Heartland World Heritage Haast
Heartland World Heritage Hotel
Heartland World Heritage Hotel Haast
Hotel Haast World Heritage
Heartland Haast
Hotel Heartland Hotel Haast Haast
Haast Heartland Hotel Haast Hotel
Hotel Heartland Hotel Haast
Heartland Hotel Haast Haast
Heartland World Heritage Hotel
Heartland Hotel
Heartland
Heartland Hotel Haast Hotel
Heartland Hotel Haast Haast
Heartland Hotel Haast Hotel Haast

Frequently asked questions

What is the cancellation policy at Heartland Hotel Haast?

Heartland Hotel Haast offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Heartland Hotel Haast?

As of 19 Feb 2025, prices found for a 1-night stay for 2 adults at Heartland Hotel Haast on 18 Mar 2025 start from AU$132.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Heartland Hotel Haast?

Yep, Heartland Hotel Haast has a free self car park.

Are there any beaches close to Heartland Hotel Haast?

The closest beach to Heartland Hotel Haast is Haast Beach (2.1 km).

Does Heartland Hotel Haast serve breakfast?

Yeah, continental breakfast is available daily from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Heartland Hotel Haast?

No, Heartland Hotel Haast does not offer an airport shuttle service.

Is there a bar or restaurant at Heartland Hotel Haast?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Heartland Hotel Haast?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Heartland Hotel Haast?

No, pets are not allowed.

Heartland Hotel Haast Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 137 out of 573 reviews
Rating 8 - Good. 239 out of 573 reviews
Rating 6 - Okay. 144 out of 573 reviews
Rating 4 - Poor. 40 out of 573 reviews
Rating 2 - Terrible. 13 out of 573 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Brigette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quant and basic, just what is needed for a quick stop over and a good meal.
Stayed 1 night in Jan 2025

6/10 Okay

Diane

Travelled with partner
Liked: Cleanliness, staff & service
Fridge didn't have a freezer compartment. Bathroom door needed slamming to close. Could have done with more plug sockets. Didn't have any air-conditioning. Receptionist was very helpful
Stayed 1 night in Jan 2025

2/10 Terrible

Paul

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
completely rubbish. Not even a fridge in the room as advertised on the website. Parking was 90 meters away.
Stayed 1 night in Dec 2024

6/10 Okay

Neil

Stayed 1 night in Nov 2024

8/10 Good

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stopping off point. Great cafe. Staff very helpful. My only downside was the mattresses on the bed. Felt like you were on a waterbed. Way too soft for us.
Stayed 1 night in Nov 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A older hotel but was nice, comfortable. Had mountain views. Good dining and bar on site.
Stayed 2 nights in Oct 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Reid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stopped only for one night, staff were friendly and helpful, the room was clean, comfortable, the restaurant for dinner did some delicious food, all in all, a great experience.
Stayed 1 night in Oct 2024

8/10 Good

Faye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was quiet, welcoming and clean.
Stayed 1 night in Oct 2024

6/10 Okay

Chevy

Liked: Staff & service
Stayed 1 night in Aug 2024

6/10 Okay

James

Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Gavin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older motel but everything funvioned. Helpful staff nice dinner and breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Kieron

Travelled with partner
Liked: Cleanliness, staff & service
All good
Stayed 1 night in Jun 2024

6/10 Okay

Les

Travelled with partner
Very tired. Needs an update.
Stayed 1 night in May 2024

4/10 Poor

Ngaire

Generally things felt old. Staff member was slow at reception and helping on one request
Stayed 1 night in May 2024

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Heartland Hotel was Comfortable
The Heartland Hotel was a good place to stay at after visiting the glaciers on the way to Queenstown. The hotel was comfortable and the restaurant and bar were very convenient on site, although you have to walk outside from your room to get to it. The staff was very friendly. The hotel is older but was still well kept and the room was clean and comfortable. Parking was right outside to room.
Stayed 1 night in Apr 2024

6/10 Okay

Erwin

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

8/10 Good

Darryn

Liked: Cleanliness, staff & service, property conditions & facilities
The property was immaculate but it did have a couple of issues. We had no parking near the room we were allocated so we had to lug all our bags from the carpark around to the room which was quite annoying. Once we got into the room we found out that the whole facility was on central heating so our room was absolutely cooking. The fella on the front desk turned it off for us but said if someone needed it on then we'd pretty much just have to put up with it. The rooms really need to have the ability to be individually controlled
Stayed 1 night in Apr 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Apr 2024

6/10 Okay

Lee

Travelled with partner
Disliked: Cleanliness
First hotel room in a long time where there was no fridge in the hotel room. Furniture was dated and marked, there was a smell in the bathroom and we couldn’t turn the heating off. The restaurant saved it, great food. Having stayed at Heartland Queenstown earlier in the week, this Heartland couldn’t be more different.
Stayed 1 night in Apr 2024

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff from the reception to the restaurant were helpful Our TV had no sound and they changed our room.
Stayed 1 night in Apr 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely property. Lots of amenities; pool, snacks, breakfast, free parking.
Stayed 1 night in Apr 2024

8/10 Good

Mandy

Travelled with family
Liked: Staff & service
The motel is in a world heritage site but it really needs renovating. The staff were really friendly, nice and helpful. Lots of fried food in the restaurant. But the location is hard to beat if you are exploring New Zealand’s natural treasures.
Stayed 1 night in Mar 2024

4/10 Poor

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Very surprised to find no fridge in the room when we had all our breakfast ingredience with us, have never had this anywhere else . Shudder to think what was stuck to the skirting board under the bench didnt look too good. Howe er the Whitebait fritters were amazing
Stayed 1 night in Apr 2024

10/10 Excellent

Allan

Stayed 1 night in Apr 2024