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Lanai Riverside Apartments

4.5 star property
Luxury aparthotel connected to a shopping centre in Mackay with free parking

Photo gallery for Lanai Riverside Apartments

Exterior
Outdoor pool, pool umbrellas, pool loungers
Exterior detail
Reception
BBQ/picnic area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Washer
  • Gym
  • Pool
  • Barbecue grill
  • Room service
  • Parking included
The current price is AU$264
includes taxes & fees
30 Mar - 31 Mar

Explore the area

Map
20 River Street, Mackay, QLD, 4740
  • Bluewater Lagoon
    ‪2 min walk‬
  • Caneland Central
    ‪2 min walk‬
  • Mackay Base Hospital
    ‪5 min drive‬
  • Mackay, QLD (MKY)
    ‪11 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 120 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 158 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for Apartment, 1 Bedroom

48-inch LCD TV with digital channels, TV

Apartment, 1 Bedroom

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 97 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for One-Bedroom Apartment

Private kitchen

One-Bedroom Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for Three-Bedroom Apartment

1 bedroom, individually decorated, individually furnished

Three-Bedroom Apartment

  • Sleeps 4
  • 3 Double Beds

View all photos for Two-Bedroom Apartment

1 bedroom, individually decorated, individually furnished

Two-Bedroom Apartment

  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

About the area

Mackay

Lanai Riverside Apartments puts you in the heart of Mackay, connected to a shopping centre and within steps of Bluewater Lagoon and Caneland Central. Highlights at this luxury aparthotel include a restaurant, an outdoor swimming pool and in-room kitchens. .Each apartment is soundproofed and features an LCD TV with digital channels, along with a washer/dryer, free WiFi and a furnished balcony. A kitchen comes equipped with a fridge, a microwave and a stovetop, and room service is also available. A living room, a dining area and a coffee/tea maker are also available. Housekeeping is available on request. .The restaurant, Tropical Phoenix Garden, is open for lunch and dinner. Enjoy the gym, sauna and pool loungers. Other amenities include free Wi-Fi in public areas, a conference centre and laundry facilities. There's also the convenience of free self parking. .Sights within a 10-minute walk of this 4.5-property class Mackay aparthotel include Artspace Mackay and Jubilee Park.
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What's nearby

  • Bluewater Lagoon - 2 min walk - 0.2 km
  • Caneland Central - 2 min walk - 0.2 km
  • Mackay Enertainment and Convention Centre - 12 min walk - 1.1 km
  • Harrup Park - 3 min drive - 2.9 km
  • Mackay Base Hospital - 5 min drive - 3.7 km

Getting around

  • Mackay Station - 7 min drive
  • Mackay, QLD (MKY) - 11 min drive

Restaurants

  • ‪The Coffee Club - ‬5 min walk
  • ‪Hungry Jack's - ‬5 min walk
  • ‪The Coffee Club Canelands Café - ‬6 min walk
  • ‪The Bavarian Mackay - ‬5 min walk
  • ‪Austral Hotel - ‬5 min walk

About this property

Lanai Riverside Apartments

Luxury aparthotel connected to a shopping centre in Mackay with free parking
There's a restaurant on site. WiFi is free in public spaces. Lanai Riverside Apartments offers its guests an outdoor pool, a sauna, and a fitness centre. Event space at this aparthotel measures 172 square feet (16 square metres) and includes a conference centre. A terrace, barbecue grills, and tour/ticket assistance are also featured at the luxury Lanai Riverside Apartments. Free self parking is available.

This 4.5-star Mackay aparthotel is smoke free.

  • 1 building
  • 36 guestrooms or units
  • 11 levels
  • 172 sq ft of conference space
  • 16 sq. m of conference space
  • Built in 2009
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Lift
  • No smoking on site
  • Dining venue
Lanai Riverside Apartments offers 36 accommodations, which are accessible via exterior corridors and feature washers/dryers and coffee/tea makers. Rooms open to furnished balconies. This individually decorated and furnished accommodation has separate sitting areas. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include complimentary toiletries and hairdryers.

This Mackay aparthotel provides complimentary wireless Internet access. 48-inch LCD televisions come with digital channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on request.

Languages

English

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Property amenities

Beach

  • Beach towels

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Free extended parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Cot: AUD 15 per night

Restaurants on site

  • Lets Do Greek
  • Marque Bar & Grill
  • Tropical Phoenix Garden

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster

Dining

  • A restaurant
  • Limited room service

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 48-inch LCD TV with digital channels

Outdoor areas

  • Barbecue grill
  • Furnished balcony
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Conference centre (172 square foot of space)
  • Laptop workspace
  • Meeting room

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Smoke-free property

Services and conveniences

  • Guidebooks
  • Housekeeping (on request)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Restaurant dining guides
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • Connected to a shopping centre
  • In a business district
  • In a shopping district
  • In the city centre
  • Near the airport
  • On the boardwalk/promenade
  • On the riverwalk
  • On the waterfront

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system

General

  • 1 building
  • 11 floors
  • 36 units
  • Access via exterior corridors
  • Banquet hall
  • Built in 2009
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

The property charges 2.2 per cent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 6:00 PM) and Saturday - Sunday (10:00 AM - 4:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for AUD 15.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 50 (subject to availability)
  • Housekeeping fee: AUD 100 per stay; may vary based on unit size
  • Crib (infant bed) fee: AUD 15.0 per night
  • Credit card charges are subject to a surcharge of 2.2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in all accommodation. The property is professionally cleaned.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Lanai Riverside Apartments Mackay
Lanai Riverside Apartments
Lanai Riverside Mackay
Lanai Riverside
Lanai Riverside Apartments Mackay
Lanai Riverside Apartments Aparthotel
Lanai Riverside Apartments Aparthotel Mackay

Frequently asked questions

What is the cancellation policy at Lanai Riverside Apartments?

Lanai Riverside Apartments offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Lanai Riverside Apartments?

As of 29 Mar 2025, prices found for a 1-night stay for 2 adults at Lanai Riverside Apartments on 30 Mar 2025 start from AU$264.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Lanai Riverside Apartments?

Yep, Lanai Riverside Apartments has a free self car park and free extended parking.

Are there any beaches close to Lanai Riverside Apartments?

The closest beach to Lanai Riverside Apartments is Lamberts Beach (8.5 km).

Does Lanai Riverside Apartments have a pool?

Lanai Riverside Apartments has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes Lanai Riverside Apartments a romantic place to stay?

A bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Lanai Riverside Apartments.

Is Lanai Riverside Apartments family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as cots/infant beds in the guestrooms, it's no surprise that Lanai Riverside Apartments is a hit with families.

Is there a free airport shuttle available at Lanai Riverside Apartments?

No, Lanai Riverside Apartments does not offer an airport shuttle service.

Is there a bar or restaurant at Lanai Riverside Apartments?

Yep, you can grab a meal at Lanai Riverside Apartments's onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Lanai Riverside Apartments?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Lanai Riverside Apartments?

No, pets are not allowed.

Lanai Riverside Apartments Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 254 out of 427 reviews
Rating 8 - Good. 117 out of 427 reviews
Rating 6 - Okay. 29 out of 427 reviews
Rating 4 - Poor. 20 out of 427 reviews
Rating 2 - Terrible. 7 out of 427 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

ColinParawan

Travelled with family
Liked: Cleanliness, room comfort
All good
Clean and comfy - what was needed...
Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Best place
Love staying here, so clean, comfortable close to town, river views.
Stayed 1 night in Nov 2024

8/10 Good

Gai

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Liked the location of property.
Stayed 2 nights in Nov 2024

10/10 Excellent

Danielle

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

meghan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We’ve stayed at this property before. Again didn’t disappoint. Close to Caneland and the blue lagoon. Underground parking. The rooms are always clean neat and tidy.
Stayed 1 night in Oct 2024

8/10 Good

Mai

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location and room is nice. Master bedroom should have bigger bed and parking a bit hard as driveway is small.
Stayed 1 night in Oct 2024

10/10 Excellent

Dung

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I checked in late and stayed overnight, have to leave very early in the morning so I don't really have much to say however, I am very happy with the apartment regarding it's cleanliness and tidiness and quite roomy.
Stayed 1 night in Sep 2024

8/10 Good

Nancy

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Sammy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, amenities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Penny

Stayed 1 night in Aug 2024

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
The apartment was perfect and so were the views of the river. Will definitely stay here again. Loved every minute of my stay
Stayed 1 night in Aug 2024

10/10 Excellent

ColinParawan

Travelled with family
Liked: Cleanliness, room comfort
Location Location Location
Hotel was clean however location was very noisy
Stayed 2 nights in Aug 2024

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property we stayed at with our 3 boys. Everything needed was provided and if we needed anything extra, reception was happy to provide. Clean rooms, quiet floor, all staff happy and friendly. We greatly enjoyed our stay and would stay here again.
Stayed 13 nights in Jul 2024

10/10 Excellent

Neville Ernest

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We had a very nice week here and loved that the bus stop and shopping centre were within an easy walk. The walking tracks around the apartments were a bonus. The view was great and the staff were very happy to answer any questions we had.
Stayed 7 nights in Jul 2024

10/10 Excellent

Marie

Stayed 2 nights in Jul 2024

10/10 Excellent

jennifer

Liked: Cleanliness, property conditions & facilities
Very spacious apartement the view is amazing walking distance to everything shops restraunts and clubs
Stayed 1 night in Jul 2024

8/10 Good

Mitchell, glenella

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Lots of room in the apartment, not a small cramped up room like most.
Stayed 1 night in Jul 2024

6/10 Okay

Leanne

Stayed 4 nights in Jul 2024

6/10 Okay

Anne-Marie

Travelled with family
Lovely view and good location. Pool advertised as heated but cold. Room in need of maintenance.
Stayed 1 night in Jul 2024

8/10 Good

Jillian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very happy with our overnight stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Renea

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic
Stayed 1 night in Jun 2024

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Joshua

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024