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Oaks Mackay Carlyle Suites

4.0 star property
Hotel in Mackay with an outdoor pool

Photo gallery for Oaks Mackay Carlyle Suites

Outdoor pool
Exterior
Fridge, microwave, electric kettle
Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Air conditioning
  • Free WiFi
  • Laundry
The current price is AU$199
includes taxes & fees
11 Apr - 12 Apr

Explore the area

Map
23 Alfred Street, Mackay, QLD, 4740
  • Bluewater Lagoon
    ‪2 min drive‬
  • Harrup Park
    ‪3 min drive‬
  • Mackay Base Hospital
    ‪5 min drive‬
  • Mackay, QLD (MKY)
    ‪8 min drive‬

Room options

View all photos for Hotel Room

Desk, laptop workspace, iron/ironing board, free WiFi

Hotel Room

Highlights

Balcony
Air conditioning
Heating
Fridge
LED TV
Clothes dryer
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Fridge, microwave, electric kettle

Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
  • 70 sq m
  • Sleeps 4
  • 2 King Beds OR 4 Single Beds

View all photos for Apartment, 1 Bedroom

Desk, laptop workspace, iron/ironing board, free WiFi

Apartment, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
  • 61 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Hotel Room (No Housekeeping)

Desk, laptop workspace, iron/ironing board, free WiFi

Hotel Room (No Housekeeping)

Highlights

Balcony
Air conditioning
Heating
Fridge
LED TV
Clothes dryer
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Apartment (No Housekeeping)

Desk, laptop workspace, iron/ironing board, free WiFi

1 Bedroom Apartment (No Housekeeping)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
  • 61 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms (No Housekeeping Service)

Fridge, microwave, electric kettle

Apartment, 2 Bedrooms (No Housekeeping Service)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
  • 70 sq m
  • Sleeps 4
  • 2 King Beds OR 4 Single Beds

View all photos for 3 Bedroom Dual Key Apartment (No Housekeeping)

Fridge, microwave, electric kettle

3 Bedroom Dual Key Apartment (No Housekeeping)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
  • 103 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed OR 1 Queen Bed, 1 King Bed and 2 Single Beds

View all photos for 3 Bedroom Dual Key Apartment

Fridge, microwave, electric kettle

3 Bedroom Dual Key Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
  • 103 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed OR 1 Queen Bed, 1 King Bed and 2 Single Beds

View all photos for 2 Bedroom Dual Key Apartment

Desk, laptop workspace, iron/ironing board, free WiFi

2 Bedroom Dual Key Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
  • 93 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Three Bedroom Dual Key Apartment

Desk, laptop workspace, iron/ironing board, free WiFi

Three Bedroom Dual Key Apartment

  • Sleeps 6
  • 3 King Beds

View all photos for Two Bedroom Apartment

Desk, laptop workspace, iron/ironing board, free WiFi

Two Bedroom Apartment

  • Sleeps 4
  • 2 King Beds

View all photos for Two Bedroom Dual Key Apartment

Desk, laptop workspace, iron/ironing board, free WiFi

Two Bedroom Dual Key Apartment

  • Sleeps 4
  • 2 King Beds

View all photos for One Bedroom Apartment

Desk, laptop workspace, iron/ironing board, free WiFi

One Bedroom Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for Hotel Room

Desk, laptop workspace, iron/ironing board, free WiFi

Hotel Room

  • Sleeps 2
  • 1 King Bed

About the area

Mackay

Oaks Mackay Carlyle Suites places you in the centre of Mackay, within just a 15-minute stroll of Ken Burgess Orchid House and Mackay Enertainment and Convention Centre. Highlights at this hotel include dryers, free WiFi and balconies. .This smoke-free hotel offers an outdoor pool and free WiFi in public areas, and has dry cleaning/laundry services. Additionally, you'll find tour/ticket assistance, luggage storage and a front desk safe. .Places within a 15-minute walk of this 4-property class Mackay hotel include Jubilee Park and Artspace Mackay.

What's nearby

  • Mackay Enertainment and Convention Centre - 11 min walk - 0.9 km
  • Caneland Central - 2 min drive - 2.1 km
  • Bluewater Lagoon - 2 min drive - 2.0 km
  • Harrup Park - 3 min drive - 2.1 km
  • Mackay Base Hospital - 5 min drive - 4.0 km

Getting around

  • Mackay Station - 7 min drive
  • Mackay, QLD (MKY) - 8 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪The Grazing Goat Cafe - ‬10 min walk
  • ‪Palace Hotel - ‬10 min walk
  • ‪Burger Urge - ‬4 min walk
  • ‪Zambrero - ‬10 min walk

About this property

Oaks Mackay Carlyle Suites

Hotel in Mackay with an outdoor pool
Oaks Mackay Carlyle Suites offers its guests an outdoor pool, tour/ticket assistance, and dry cleaning/laundry services. WiFi is free in public spaces. Oaks Mackay Carlyle Suites also features room service (during limited hours), a front desk safe, and a lift.

This 4-star Mackay hotel is smoke free.

  • 1 building
  • 37 guestrooms or units
  • 6 levels
  • Built in 2015
  • Dry cleaning
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
Oaks Mackay Carlyle Suites offers 37 air-conditioned accommodations with DVD players and a hairdryer. Rooms open to balconies. LED televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower.

This Mackay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones.

Languages

English, French

Similar properties

Outdoor pool

Oaks Mackay Rivermarque Hotel

  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, 518 reviews
The price is AU$199
includes taxes & fees
30 Mar - 31 Mar
Oaks Mackay Rivermarque Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Outdoor pool

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • LED TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Dryer
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open Monday - Friday (9:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 20 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 20 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

Oaks Carlyle Aparthotel Mackay
Oaks Carlyle Aparthotel
Oaks Carlyle Mackay
Oaks Carlyle
Oaks Carlyle
Oaks Carlyle Mackay
Oaks Mackay Carlyle Suites Hotel

Frequently asked questions

What is the cancellation policy at Oaks Mackay Carlyle Suites?

Oaks Mackay Carlyle Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Oaks Mackay Carlyle Suites?

As of 26 Mar 2025, prices found for a 1-night stay for 2 adults at Oaks Mackay Carlyle Suites on 11 Apr 2025 start from AU$199.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Oaks Mackay Carlyle Suites?

The closest beach to Oaks Mackay Carlyle Suites is Lamberts Beach (8.8 km).

Does Oaks Mackay Carlyle Suites have a pool?

Oaks Mackay Carlyle Suites has an outdoor pool.

Is there a free airport shuttle available at Oaks Mackay Carlyle Suites?

No, Oaks Mackay Carlyle Suites does not offer an airport shuttle service.

What time are check-in & check-out at Oaks Mackay Carlyle Suites?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Oaks Mackay Carlyle Suites?

No, only service animals are allowed.

Oaks Mackay Carlyle Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 140 out of 348 reviews
Rating 8 - Good. 139 out of 348 reviews
Rating 6 - Okay. 39 out of 348 reviews
Rating 4 - Poor. 18 out of 348 reviews
Rating 2 - Terrible. 12 out of 348 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mercy

Liked: Cleanliness, staff & service, property conditions & facilities
Newly renovated, very clean apartments, very friendly and helpful staff. We will definitely stay here again.
Stayed 1 night in Mar 2025

4/10 Poor

Amy

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Over priced, dirty and outdated. The property felt more like a jail then a hotel. The room smelt and the aircon wasnt working, making for a really uncomfortable stay. The pool also isnt available, this again was falsely advertised online. The hand towels in our bathroom were stained and everything just felt dirty. Highly recommend booking elsewhere. Not an enjoyable experience.
Stayed 2 nights in Mar 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Really friendly reception, made process quick and easy
Stayed 1 night in Feb 2025

8/10 Good

Syeda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2025

10/10 Excellent

Susanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with the family. Unit was spacious. Kitchen could do with a few more cooking utensils.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful friendly reception staff
Receptionist Sandra was extra helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Caitlin

Stayed 1 night in Dec 2024

8/10 Good

JP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

KIERAN

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Ok as a last option. Rooms are modern, but tired and worn. Found a few stray pubes in the beds and shower. The lounge furniture, not great.(actually looked like someone died in the single seater at some point) Not what I expected for a 300 per night room. Being from out west, We are frequent motel users in Mackay, we normally stay in cheaper rooms. Thought we would “lash out” this time, what a waste of money! Don’t be fooled by pictures. Probably one of the worst we’ve stayed at in Mackay
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

MARK

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Axel

Stayed 1 night in Oct 2024

10/10 Excellent

Kadiatu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Elyce

Stayed 1 night in Sep 2024

6/10 Okay

Dodie

The overall interior was very unwelcoming - dark and dingey.
Stayed 1 night in Sep 2024

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, good value for money.
Overall good value for money, convenient location. Had a small issue with the TV not working, but no big deal as it was a late night stay anyway so I didn't bother contacting anyone about it. Would stay here again for the convenience on my next visit.
Stayed 1 night in Jul 2024

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helped me with an early check in
Stayed 1 night in Jul 2024

8/10 Good

Emma

Stayed 1 night in Jul 2024

8/10 Good

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Nicole

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked online & came to the property to find they had no rooms & weren’t sure how the booking went through but were able to work it out & give me a beautiful 2 bedroom unit it was huge & beautiful!!
Stayed 1 night in May 2024

8/10 Good

Garry

Business traveller
Liked: Staff & service, amenities
The apartment was fine it was clean and had everything we needed. The only downside was the screen door to the balcony wouldn’t open properly, the tiles on the balcony floor were all lifting up and could be a trip hazard. The balcony also needed a good pressure clean.
Stayed 3 nights in Feb 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the interior and design of the 1 bedroom apartment we stayed in. My wife and I were pleasantly surprised that the apartment absolutely corresponded to the photographs presented on the hotel website. (It often happens that everything looks beautiful in the photo, but not in reality). All furniture is in excellent condition, clean, cozy, comfortable. Another nice addition is that the hotel is located near the Queen's Park, that is convenient for morning walks or exercise.
Stayed 1 night in Feb 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024