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Oaks Mackay Rivermarque Hotel

4.0 star property
Hotel in Mackay with fitness centre and coffee shop/cafe

Photo gallery for Oaks Mackay Rivermarque Hotel

Outdoor pool
Laptop workspace, free WiFi, bed sheets, wheelchair access
Laptop workspace, free WiFi, bed sheets, wheelchair access
Exterior
Laptop workspace, free WiFi, bed sheets, wheelchair access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking available
  • Bar
  • Gym
  • Pool
  • Breakfast available
The current price is AU$179
includes taxes & fees
9 Feb - 10 Feb

Explore the area

Map
55-63 River Street, Mackay, QLD, 4740
  • Bluewater Lagoon
    ‪3 min walk‬
  • Caneland Central
    ‪3 min walk‬
  • Artspace Mackay
    ‪8 min walk‬
  • Mackay, QLD (MKY)
    ‪11 min drive‬

Room options

View all photos for Hotel Room

Laptop workspace, free WiFi, bed sheets, wheelchair access

Hotel Room

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Cable channels
Laptop workspace
Wardrobe
  • 36 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Studio

Laptop workspace, free WiFi, bed sheets, wheelchair access

Studio

Highlights

Air conditioning
Kitchenette
Flat-screen TV
Hairdryer
Private bathroom
Microwave
Stovetop
Electric kettle
  • 53 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Apartment, 2 Bedrooms

Private kitchen

Executive Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Flat-screen TV
Washer/dryer
2 bedrooms
  • 93 sq m
  • Sleeps 5
  • 2 King Beds OR 4 Single Beds

View all photos for Executive Apartment, 1 Bedroom

Laptop workspace, free WiFi, bed sheets, wheelchair access

Executive Apartment, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Flat-screen TV
Washer/dryer
Separate bedroom
  • 46 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Apartment, 2 Bedrooms ( Breakfast for 2 guests )

Laptop workspace, free WiFi, bed sheets, wheelchair access

Apartment, 2 Bedrooms ( Breakfast for 2 guests )

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Flat-screen TV
Washer/dryer
2 bedrooms
  • 93 sq m
  • Sleeps 2
  • 2 King Beds OR 4 Single Beds

View all photos for Apartment, 1 Bedroom (No Housekeeping )

Laptop workspace, free WiFi, bed sheets, wheelchair access

Apartment, 1 Bedroom (No Housekeeping )

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Flat-screen TV
Washer/dryer
Separate bedroom
  • 46 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Apartment, 2 Bedrooms ( Breakfast for 2 guests )

Private kitchen

Executive Apartment, 2 Bedrooms ( Breakfast for 2 guests )

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Flat-screen TV
Washer/dryer
2 bedrooms
  • 93 sq m
  • Sleeps 2
  • 2 King Beds OR 4 Single Beds

View all photos for Apartment, 2 Bedrooms

Laptop workspace, free WiFi, bed sheets, wheelchair access

Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Flat-screen TV
Washer/dryer
2 bedrooms
  • 93 sq m
  • Sleeps 5
  • 2 King Beds OR 4 Single Beds

View all photos for Apartment, 1 Bedroom (Breakfast for 1 guest)

Laptop workspace, free WiFi, bed sheets, wheelchair access

Apartment, 1 Bedroom (Breakfast for 1 guest)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Flat-screen TV
Washer/dryer
Separate bedroom
  • 46 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Apartment, 2 Bedrooms (No Housekeeping Service)

Laptop workspace, free WiFi, bed sheets, wheelchair access

Apartment, 2 Bedrooms (No Housekeeping Service)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Flat-screen TV
Washer/dryer
2 bedrooms
  • 93 sq m
  • Sleeps 5
  • 2 King Beds OR 4 Single Beds

View all photos for Studio (No Housekeeping Service)

Laptop workspace, free WiFi, bed sheets, wheelchair access

Studio (No Housekeeping Service)

Highlights

Air conditioning
Kitchenette
Flat-screen TV
Hairdryer
Private bathroom
Microwave
Stovetop
Electric kettle
  • 53 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Hotel Room (No Housekeeping) 

Laptop workspace, free WiFi, bed sheets, wheelchair access

Hotel Room (No Housekeeping) 

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Cable channels
Laptop workspace
Wardrobe
  • 36 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Room (Hotel) breakfast for 1 guest )

Laptop workspace, free WiFi, bed sheets, wheelchair access

Room (Hotel) breakfast for 1 guest )

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Cable channels
Laptop workspace
Wardrobe
  • 36 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Studio (Breakfast for 1 guest )

Laptop workspace, free WiFi, bed sheets, wheelchair access

Studio (Breakfast for 1 guest )

Highlights

Air conditioning
Kitchenette
Flat-screen TV
Hairdryer
Private bathroom
Microwave
Stovetop
Electric kettle
  • 53 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Apartment, 1 Bedroom

Laptop workspace, free WiFi, bed sheets, wheelchair access

Apartment, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Flat-screen TV
Washer/dryer
Separate bedroom
  • 46 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Apartment, 1 Bedroom (Breakfast for 1 guest )

Laptop workspace, free WiFi, bed sheets, wheelchair access

Executive Apartment, 1 Bedroom (Breakfast for 1 guest )

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Flat-screen TV
Washer/dryer
Separate bedroom
  • 46 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Two Bedroom Apartment

Laptop workspace, free WiFi, bed sheets, wheelchair access

Executive Two Bedroom Apartment

  • Sleeps 4
  • 2 King Beds

View all photos for Two Bedrooms Apartment

Laptop workspace, free WiFi, bed sheets, wheelchair access

Two Bedrooms Apartment

  • Sleeps 4
  • 2 King Beds

View all photos for Executive One Bedroom Apartment

Laptop workspace, free WiFi, bed sheets, wheelchair access

Executive One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Hotel Room

Laptop workspace, free WiFi, bed sheets, wheelchair access

Hotel Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for One Bedroom Apartment

Laptop workspace, free WiFi, bed sheets, wheelchair access

One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Studio

Laptop workspace, free WiFi, bed sheets, wheelchair access

Studio

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Studio-No Housekeeping

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

One-Bedroom Apartment-No Housekeeping

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Two-Bedroom Apartment-No Housekeeping

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

Executive Two-Bedroom Apartment-No Housekeeping

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Quest Mackay on Gordon

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
4.6 out of 5, Wonderful, (383)
The price is AU$279
for 1 room
includes taxes & fees
19 Feb - 20 Feb
Quest Mackay on Gordon

About the area

Mackay

At Oaks Mackay Rivermarque Hotel you'll be within a short 5-minute stroll of Bluewater Lagoon and Caneland Central. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .The café, Marque Bar & Grill, is open for breakfast and dinner. Enjoy the gym and Hot tub. Additionally, you'll find free Wi-Fi in public areas and a coffee shop/cafe. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 9:00 AM. There's also the convenience of self parking. .Sights within a 10-minute walk of this 4-property class Mackay hotel include Artspace Mackay and Jubilee Park.

What's nearby

  • Bluewater Lagoon - 3 min walk
  • Caneland Central - 3 min walk
  • Mackay Enertainment and Convention Centre - 12 min walk
  • Harrup Park - 3 min drive
  • Mackay Base Hospital - 5 min drive

Getting around

  • Mackay Station - 6 min drive
  • Mackay, QLD (MKY) - 11 min drive

Restaurants

  • ‪The Coffee Club - ‬6 min walk
  • ‪Hungry Jack's - ‬6 min walk
  • ‪The Bavarian Mackay - ‬7 min walk
  • ‪Austral Hotel - ‬6 min walk
  • ‪The Grazing Goat Cafe - ‬8 min walk

About this property

Oaks Mackay Rivermarque Hotel

Hotel in Mackay with fitness centre and coffee shop/cafe
Oaks Mackay Rivermarque Hotel offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Oaks Mackay Rivermarque Hotel also features tour/ticket assistance, dry cleaning/laundry services, and room service (during limited hours). Parking is available for a fee.

This 4-star Mackay hotel is smoke free.

  • 70 guestrooms or units
  • 9 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-out
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Oaks Mackay Rivermarque Hotel offers 70 air-conditioned accommodations with a hairdryer and free toiletries. Flat-screen televisions come with premium cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Change of towels and change of bedsheets can be requested.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured parking on site (AUD 5 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekday cooked-to-order breakfast available 6:30 AM to 9:00 AM for a fee: AUD 22 to 30 for adults and AUD 10 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Marque Bar & Grill

Things to do

  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open daily from 6 AM - 10:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 59.0 per night.
  • Cots (infant beds) are available for AUD 20 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 22 to 30 for adults and AUD 10 to 15 for children
  • Secured self-parking fee: AUD 5.00 per day
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay and debit cards. Cash is not accepted. 

Property is also known as

Oaks Rivermarque
Oaks Rivermarque Aparthotel
Oaks Rivermarque Aparthotel Mackay
Oaks Rivermarque Mackay
Rivermarque
Oaks Rivermarque
Oaks Mackay Rivermarque
Oaks Rivermarque Mackay
Oaks Mackay Rivermarque Hotel Hotel
Oaks Mackay Rivermarque Hotel Mackay
Oaks Mackay Rivermarque Hotel Hotel Mackay

Frequently asked questions

What is the cancellation policy at Oaks Mackay Rivermarque Hotel?

Oaks Mackay Rivermarque Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Oaks Mackay Rivermarque Hotel?

As of 5 Feb 2025, prices found for a 1-night stay for 2 adults at Oaks Mackay Rivermarque Hotel on 9 Feb 2025 start from AU$179.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Oaks Mackay Rivermarque Hotel?

Yep, Oaks Mackay Rivermarque Hotel has a secured self car park for AUD 5.00 per day.

Are there any beaches close to Oaks Mackay Rivermarque Hotel?

The closest beach to Oaks Mackay Rivermarque Hotel is Lamberts Beach (8.5 km).

Does Oaks Mackay Rivermarque Hotel have a pool?

Oaks Mackay Rivermarque Hotel has an outdoor pool.

Does Oaks Mackay Rivermarque Hotel serve breakfast?

Sure does, cooked-to-order brekkie is available on weekdays between 6:30 AM and 9:00 AM.

Is there a free airport shuttle available at Oaks Mackay Rivermarque Hotel?

No, Oaks Mackay Rivermarque Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Oaks Mackay Rivermarque Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Oaks Mackay Rivermarque Hotel?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Oaks Mackay Rivermarque Hotel?

No, pets are not allowed.

Oaks Mackay Rivermarque Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 217 out of 514 reviews
Rating 8 - Good. 177 out of 514 reviews
Rating 6 - Okay. 69 out of 514 reviews
Rating 4 - Poor. 33 out of 514 reviews
Rating 2 - Terrible. 18 out of 514 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Hank

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast thrown in was a great touch. I enjoyed the stay and will definitely be going back.
Stayed 1 night in Nov 2024

10/10 Excellent

mark

Stayed 2 nights in Oct 2024

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and convenient stay, Dee & the other team on reception where fabulous, helpful and friendly. Marque restaurant was great, good breakfast and coffee with friendly helpful staff and plenty of options.
Stayed 2 nights in Oct 2024

6/10 Okay

Samantha

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Car park is very difficult to work out where you can park.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always good to stay at the Oaks.
Stayed 2 nights in Sep 2024

10/10 Excellent

stephen

Stayed 2 nights in Oct 2024

6/10 Okay

Kiri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a horrible nights sleep due to some kind of banging noise - like an opening and closing of a door - I alerted staff earlier that evening and asked if i could change rooms but there was no rooms avilable that night. I spoke to staff in the morning of this issue and they were kind and compassionate. Made me a coffee for my troubles and offered a complementry night stay for the terrible sleep i had, I got woken up at 5.30am and the banging was still going on around 10.30pm so I was so grateful and will give Oaks another try. Hopefully a better experience. The bed was comfortable and the room was clean. Will hope for a quieter room on my next stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Mariola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Tim

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet rooms, helpful receptionist and could walk to everything we needed
Stayed 1 night in Aug 2024

10/10 Excellent

Cassarndra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Didier

Stayed 1 night in Aug 2024

8/10 Good

Malcolm

Travelled with family
Liked: Staff & service
Great staff that are willing to help as needed. The facility is in need of an overhaul but the location is great, easy walk to either Canelands shopping centre or MacKay CBD. The secure parking was great. We would definitely stay in the location again with three other hotels to compare prices with, River Oaks is worth a look if staying in MacKay.
Stayed 5 nights in Jul 2024

10/10 Excellent

Benjamin

Stayed 4 nights in Jul 2024

8/10 Good

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast included was amazing at cafe
Stayed 1 night in Jul 2024

8/10 Good

Simon

Stayed 4 nights in Jul 2024

4/10 Poor

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent parking, ice and close to shopping and very accommodating to a late check in.
Stayed 1 night in Jul 2024

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Tracey, Palmerston North

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Overall experience was disappointing. No wifi given apparent overuse by guests. Tried to phone reception, but phone had no dial tone. TV had limited usage in view of no wifi. Good breakfast and clean room.
Stayed 1 night in Jul 2024

8/10 Good

shane

Liked: Cleanliness, property conditions & facilities
Location and frie staff
Stayed 1 night in Jun 2024