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Quest Mackay on Gordon

4.5 star property
Luxury hotel with fitness centre and spa services
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quest Mackay on Gordon

Spa
Front of property - evening/night
Studio
View from property
One Bedroom Apartment | Living area

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
    Parking available
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Gym
    Gym
  • Spa
    Spa

Explore the area

Map
27 Gordon Street, Mackay, QLD, 4740
  • Queens Park Orchid House
    5 min walk
  • Artspace Mackay
    8 min walk
  • Mackay Enertainment and Convention Centre
    11 min walk
  • Mackay, QLD (MKY)
    8 min drive

Room options

View all photos for One Bedroom Apartment

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Apartment

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 60 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Studio Executive

Studio Executive

Studio Executive

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Premium bedding
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed

View all photos for Two Bedroom Apartment

Two Bedroom Apartment

Two Bedroom Apartment

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 80 sq m
  • Sleeps 4
  • 2 King Beds OR 4 Single Beds

View all photos for One Bedroom Executive Apartment

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Executive Apartment

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Flat-screen TV
Premium bedding
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 80 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Studio

Studio

Studio

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Premium bedding
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Similar properties

Room
Oaks Mackay Rivermarque Hotel
Pool
Hot tub
Free WiFi
Restaurant
4.1 out of 5, Very good, (502)
The price is AU$249
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Oaks Mackay Rivermarque Hotel

About the area

Mackay

A luxury stay in Mackay awaits you at Quest Mackay on Gordon. Within just a 10-minute stroll, you'll find Queens Park Orchid House and Artspace Mackay. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find spa services and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and noon. There's also the convenience of self parking. .Places within a 15-minute walk of this 4.5-property class Mackay hotel include Mackay Enertainment and Convention Centre and Jubilee Park.

What's nearby

  • Mackay Enertainment and Convention Centre - 11 min walk - 1.0 km
  • Bluewater Lagoon - 17 min walk - 1.5 km
  • Caneland Central - 18 min walk - 1.6 km
  • Harrup Park - 2 min drive - 2.1 km
  • Mackay Base Hospital - 5 min drive - 4.0 km

Getting around

  • Mackay Station - 10 min drive
  • Mackay, QLD (MKY) - 8 min drive

Restaurants

  • ‪The Grazing Goat Cafe - ‬6 min walk
  • ‪Palace Hotel - ‬6 min walk
  • ‪Burger Urge - ‬2 min walk
  • ‪Zambrero - ‬6 min walk
  • ‪Jamaica Blue - ‬6 min walk

About this property

Quest Mackay on Gordon

Luxury hotel with fitness centre and spa services
Quest Mackay on Gordon offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. A business centre and a meeting room are available. Spa services, a terrace, and barbecue grills are also featured at the luxury Quest Mackay on Gordon. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Mackay hotel is smoke free.

  • 115 guestrooms or units
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • Lift
  • No smoking on site
Quest Mackay on Gordon offers 115 air-conditioned accommodations with DVD players and a safe. Rooms open to balconies. Beds feature premium bedding. 42-inch flat-screen televisions come with digital channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on weekdays only.

Guests can pamper themselves by indulging in the on-site spa services.

Languages

Arabic, English, Filipino, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (AUD 10 per day)
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: AUD 10 to 25 per person

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekdays only)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: AUD 50
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 50

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Reception hours are 8 AM to 11 PM on Saturdays; 8 AM to 9:30 PM on Sundays.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 10 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 10 to 25 per person
  • Self-parking fee: AUD 10 per day
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Crib (infant bed) fee: AUD 10 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mackay Gordon
Mackay Quest
Quest Gordon Apartment Mackay
Quest Mackay
Quest Mackay Gordon
Quest Mackay Gordon Apartment
Quest Gordon
Quest Mackay on Gordon Hotel
Quest Mackay on Gordon Mackay
Quest Mackay on Gordon Hotel Mackay

Frequently asked questions

What is the cancellation policy at Quest Mackay on Gordon?

Quest Mackay on Gordon offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quest Mackay on Gordon?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Quest Mackay on Gordon on 15 Dec 2024 start from AU$171.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quest Mackay on Gordon?

Yep, Quest Mackay on Gordon has a self car park for AUD 10 per day. Onsite parking is limited.

Are there any beaches close to Quest Mackay on Gordon?

The closest beach to Quest Mackay on Gordon is Lamberts Beach (8.6 km).

Is there a spa on site at Quest Mackay on Gordon?

There's no onsite spa, but this property does offer spa services.

Does Quest Mackay on Gordon have a pool?

Quest Mackay on Gordon has an outdoor pool.

Does Quest Mackay on Gordon serve breakfast?

Yeah, cooked-to-order breakfast is served daily between 7:00 AM and noon.

Is there a free airport shuttle available at Quest Mackay on Gordon?

No, Quest Mackay on Gordon does not offer an airport shuttle service.

What time are check-in & check-out at Quest Mackay on Gordon?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Quest Mackay on Gordon?

No, only service animals are allowed.

Quest Mackay on Gordon Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 240 out of 362 reviews" "
Rating 8 - Good. 85 out of 362 reviews" "
Rating 6 - Okay. 18 out of 362 reviews" "
Rating 4 - Poor. 14 out of 362 reviews" "
Rating 2 - Terrible. 5 out of 362 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Sue

Travelled with family
Liked: Cleanliness, staff & service
Only 1 elevator was working which caused delays
Stayed 2 nights in Nov 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities
1 elevator out of order made getting the lift tedious.
Stayed 1 night in Nov 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice room and service. It was clean quiet and had everything we needed and wanted. Comfortable bed big tv good internet and walking distance from loads of dining venues.
Stayed 1 night in Sep 2024

8/10 Good

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Sep 2024

2/10 Terrible

Ruth

Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and tidy, classy and not overdone. Staff were amazingly helpful and courteous. Thoroughly enjoyed the stay
Stayed 1 night in Sep 2024

10/10 Excellent

Jillian

Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable,spacious,well equipped and close to great restaurants
Stayed 1 night in Aug 2024

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Fine Stay. Would definitely recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

Callan

Liked: Cleanliness, staff & service, property conditions & facilities
Was very close to everything I needed
Stayed 1 night in Aug 2024

10/10 Excellent

Kris

Stayed 2 nights in Aug 2024

8/10 Good

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice, tidy, comfortable room. Value for money.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, modern rooms, well presented. Easy access to city and public transport.
Stayed 4 nights in Aug 2024

10/10 Excellent

Shane

Stayed 1 night in Jul 2024

10/10 Excellent

JANE

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great place to stay
I enjoy staying here has everything I need home away from home
Stayed 3 nights in Apr 2024

8/10 Good

Callum

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Charming but the bed sheets were dirty when we got there. We informed the lady and she brought us new ones but we had to help her make the bed. She said they’d send someone the next day to do it all correctly and change the sheets again. That didn’t happen. Otherwise lovely place with friendly staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality accommodation at good price. Convenient if you need to park a vehicle with onsite carpark.
Stayed 1 night in Jul 2024

10/10 Excellent

STEPHEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay
The hotel staff were very good and helped with the problem that I had with the family member by changing our room. I can’t think them enough for it.
Stayed 2 nights in Jul 2024

10/10 Excellent

Hideaki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jul 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Mackay hotel
My go to place in Mackay. Always quiet and clean and comfortable beds. Like that you can stream your phone to the TV.
Stayed 1 night in May 2024

10/10 Excellent

joe

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2024

10/10 Excellent

Maria

Stayed 1 night in Jun 2024

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As described in advertising
Stayed 2 nights in Apr 2024

10/10 Excellent

Linda

Excellent!
Fantastic place to stay. We only had one night but would’ve liked to stay longer
Stayed 1 night in Jun 2024

10/10 Excellent

Warren, Newtown

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This is always a quality stay when in Mackay. Secure undercover parking, excellent balcony rooms. Close to shopping and dining.
Stayed 3 nights in May 2024