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Canopy by Hilton Madrid Castellana

4.0 star property
Hotel with 2 restaurants, steps from Paseo de la Castellana

Photo gallery for Canopy by Hilton Madrid Castellana

Seasonal outdoor pool, pool loungers
Lobby
Minibar, in-room safe, desk, iron/ironing board
Fitness facility
Shower, eco-friendly toiletries, hair dryer, bidet

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
The current price is AU$346
includes taxes & fees
1 May - 2 May

Explore the area

Map
Plaza Carlos Trias Beltran 4, Madrid, Madrid, 28020
  • Bernabéu Stadium
    ‪6 min walk‬
  • Plaza de Castilla
    ‪3 min drive‬
  • Gran Via
    ‪7 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 Bedroom

City view

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Eco-friendly toiletries
Hairdryer
Bidet
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Eco-friendly toiletries
Hairdryer
Bidet
Coffee/tea maker
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 King Bed, Connecting Rooms

Minibar, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed, Connecting Rooms

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Eco-friendly toiletries
Hairdryer
Bidet
Coffee/tea maker
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Connecting Rooms, City View

Minibar, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed, Connecting Rooms, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Eco-friendly toiletries
Hairdryer
Bidet
Coffee/tea maker
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds

Minibar, in-room safe, desk, iron/ironing board

Suite, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Eco-friendly toiletries
Hairdryer
Bidet
Coffee/tea maker
  • City view
  • Sleeps 3
  • 1 King Bed and 2 Single Beds

View all photos for Room, 1 King Bed, Corner

Shower, eco-friendly toiletries, hair dryer, bidet

Room, 1 King Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Eco-friendly toiletries
Hairdryer
Bidet
Coffee/tea maker
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Eco-friendly toiletries
Hairdryer
Bidet
Coffee/tea maker
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Flat-screen TV, pay films

Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Eco-friendly toiletries
Hairdryer
Bidet
Coffee/tea maker
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Eco-friendly toiletries
Hairdryer
Bidet
Coffee/tea maker
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Eco-friendly toiletries
Hairdryer
Bidet
Coffee/tea maker
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Eco-friendly toiletries
Hairdryer
Bidet
Coffee/tea maker
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed

Minibar, in-room safe, desk, iron/ironing board

Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Eco-friendly toiletries
Hairdryer
Bidet
Coffee/tea maker
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed

Minibar, in-room safe, desk, iron/ironing board

Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Eco-friendly toiletries
Hairdryer
Bidet
Coffee/tea maker
  • City view
  • Sleeps 3
  • 1 Double Bed

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About the area

Madrid

Canopy by Hilton Madrid Castellana puts you in the heart of Madrid, steps from Paseo de la Castellana and within a 10-minute stroll of Bernabéu Stadium. Highlights at this hotel include 2 restaurants and in-room free WiFi. .The restaurant, Planta Z, serves Spanish cuisine and is open for brunch, lunch and dinner. Rooftop is the hotel's own bar. Enjoy the gym, seasonal outdoor swimming pool and pool loungers as well as access to bike hire. 852 square feet (79 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of car rentals on site. .This 4-property class Tetuán hotel is 4.4 km (2.7 mi) from Gran Via and 4.7 km (2.9 mi) from Puerta del Sol.

What's nearby

  • Paseo de la Castellana - 1 min walk - 0.0 km
  • Bernabéu Stadium - 6 min walk - 0.5 km
  • Plaza de Castilla - 3 min drive - 2.3 km
  • Gran Via - 7 min drive - 4.8 km
  • Puerta del Sol - 10 min drive - 6.6 km

Getting around

  • Santiago Bernabeu Station - 5 min walk
  • Nuevos Ministerios Station - 11 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 19 min drive

Restaurants

  • ‪Vips - ‬4 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Koln Cafeteria - ‬7 min walk
  • ‪100 Montaditos - ‬8 min walk
  • ‪Panaria - ‬3 min walk

About this property

Canopy by Hilton Madrid Castellana

Hotel with 2 restaurants, steps from Paseo de la Castellana
Canopy by Hilton Madrid Castellana offers its guests a fitness centre and a seasonal outdoor pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 852 square feet (79 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Canopy by Hilton Madrid Castellana. You'll have access to the outdoor pool at a partner property.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 313 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 852 sq ft of conference space
  • 79 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Canopy by Hilton Madrid Castellana offers 313 accommodations with minibars and a safe. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower, bidets and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 27 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 25 for adults and EUR 12.50 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Escándalo
  • Planta Z
  • Rooftop

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool (guest access)
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 852 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways (120 centimetre high)
  • Lever door handles
  • Lift (351 centimetre wide door)
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 12.5 for children
  • Nearby parking fee: EUR 27 per day (16 ft away)
  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, cash, mobile payments and Apple Pay. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Madrid Bernabeu
Holiday Inn Madrid Bernabeu
Holiday Inn Madrid Bernabeu Hotel
Holiday Inn Bernabeu Hotel
Holiday Inn Bernabeu
Holiday Inn Madrid Bernabeu
Canopy by Hilton Madrid Castellana Hotel
Canopy by Hilton Madrid Castellana Madrid
Canopy by Hilton Madrid Castellana Hotel Madrid

Frequently asked questions

What is the cancellation policy at Canopy by Hilton Madrid Castellana?

Canopy by Hilton Madrid Castellana offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Canopy by Hilton Madrid Castellana?

As of 24 Apr 2025, prices found for a 1-night stay for 2 adults at Canopy by Hilton Madrid Castellana on 1 May 2025 start from AU$345.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Canopy by Hilton Madrid Castellana have a pool?

Canopy by Hilton Madrid Castellana has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open from June to September.

Does Canopy by Hilton Madrid Castellana serve breakfast?

Sure does, buffet brekkie is available weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at Canopy by Hilton Madrid Castellana?

No, Canopy by Hilton Madrid Castellana does not offer an airport shuttle service.

Is there a bar or restaurant at Canopy by Hilton Madrid Castellana?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Canopy by Hilton Madrid Castellana?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Canopy by Hilton Madrid Castellana?

Furry friends are welcome at Canopy by Hilton Madrid Castellana, with food and water bowls on offer.

Canopy by Hilton Madrid Castellana Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 258 out of 351 reviews
Rating 8 - Good. 65 out of 351 reviews
Rating 6 - Okay. 15 out of 351 reviews
Rating 4 - Poor. 7 out of 351 reviews
Rating 2 - Terrible. 6 out of 351 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Humberto

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff...professional service...
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Amenities
Alex at the front desk is a great assistant
Stayed 3 nights in Dec 2024

10/10 Excellent

Sandra

Liked: Property conditions & facilities
Perfect
Stayed 1 night in Dec 2024

10/10 Excellent

Fouzia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place

Very friendly staff and very clean and well decorated property!
Stayed 2 nights in Dec 2024

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer care and welcome staff. Very nice hotel. Just wish it was closer to the city. Overall a great experience. Thank you.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Rodolfo A, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the city
Stayed 2 nights in Dec 2024

10/10 Excellent

Roberto Viera

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, with excellent staff, comfortable and well located.
Stayed 1 night in Dec 2024

10/10 Excellent

Santiago

Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it, very nice rooms, super friendly staff and everything was great!
Stayed 1 night in Nov 2024

8/10 Good

Cris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Amr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well located fancy modern hotel, super comfortable room with very convenient amenities and huge bathroom / shower area. The hotel gym was efficiently equipped with new quality stuff and enough space. Breakfast choice was basic for the price but very good quality. Slightly overpriced, Overall excellent except the elevator is impractically slow
Stayed 2 nights in Nov 2024

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Debby

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful rooms.
Stayed 1 night in Oct 2024

10/10 Excellent

Alejandro Lopez, Guatemala

Stayed 1 night in Sep 2024

2/10 Terrible

Jarkyn

Liked: Cleanliness
Disliked: Property conditions & facilities
This was the most terrible experience ever. The night we arrived TV has no picture only the sound. After notifying the reception I was promised they will come to fix it, which they never did. Next day I complained again. No action whatsoever. During checkout they said they had received no report on the complaint. The way how they handled the whole issue is unbelievable. In addition there is a construction ongoing and was never mentioned in the communication with the hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lizet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

4/10 Poor

Daniel

Stayed 2 nights in Oct 2024

10/10 Excellent

Elaine

Stayed 1 night in Aug 2024

10/10 Excellent

Denise

Stayed 2 nights in Aug 2024

10/10 Excellent

Antonette, Scottsdale

Stayed 6 nights in Aug 2024

10/10 Excellent

Alvaro G.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, nice location and excellent checking in process
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
homeless and constriction
Stayed 7 nights in Aug 2024

10/10 Excellent

Monique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Canopy Hilton. It is away from the hustle and bustle but just a short drive to the touristy attractions. Rooms are very clean but AC wasn’t working too well initially, after addressing it to front desk, the issue got resolved.
Stayed 1 night in Aug 2024