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H10 Puerta de Alcalá

4.0 star property
Eco-certified Madrid hotel in Salamanca with a 24-hour business centre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for H10 Puerta de Alcalá

Double Room, Terrace | Terrace/patio
Seasonal outdoor pool
Room
Interior entrance
Down duvets, minibar, in-room safe, individually furnished

Reviews

9.2 out of 10

Wonderful

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
Alcala, 66, Madrid, Madrid, 28009
  • Calle de Alcalá
    1 min walk
  • Puerta de Alcalá
    9 min walk
  • WiZink Center
    11 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    21 min drive

Room options

View all photos for Deluxe Double Room, Terrace, City View

Deluxe Double Room, Terrace, City View

Deluxe Double Room, Terrace, City View

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 King Beds

View all photos for Essential Double

Down duvets, minibar, in-room safe, individually furnished

Essential Double

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Quadruple Room, 1 Double Bed with Sofa bed (2 adults + 1 child)

Down duvets, minibar, in-room safe, individually furnished

Deluxe Quadruple Room, 1 Double Bed with Sofa bed (2 adults + 1 child)

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room (2 adults + 1 child)

Down duvets, minibar, in-room safe, individually furnished

Superior Room (2 adults + 1 child)

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Triple Room

Down duvets, minibar, in-room safe, individually furnished

Deluxe Triple Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Large Single Sofa Bed

View all photos for Deluxe Triple Room

Down duvets, minibar, in-room safe, individually furnished

Deluxe Triple Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 1 Single Bed

View all photos for Essential Single

Down duvets, minibar, in-room safe, individually furnished

Essential Single

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
  • 15 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Double Room, Terrace

Double Room, Terrace

Double Room, Terrace

Highlights

Terrace
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Superior Room

Down duvets, minibar, in-room safe, individually furnished

Superior Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Double Room Single Use

Double Room Single Use

Double Room Single Use

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room

Free toiletries, hair dryer, towels

Double Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Double Room Single Use, City View

Down duvets, minibar, in-room safe, individually furnished

Double Room Single Use, City View

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
  • 23 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, City View

Down duvets, minibar, in-room safe, individually furnished

Double Room, City View

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Private bathroom
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Madrid

H10 Puerta de Alcalá places you in the centre of Madrid, within just a 15-minute stroll of popular places like Puerta de Alcalá and WiZink Center. Highlights at this eco-friendly hotel include a restaurant, a poolside bar and a bar/lounge. .Alcala Restaurant serves international cuisine and is open for breakfast. 1076 square feet (100 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a seasonal outdoor swimming pool. Buffet breakfast is available daily between 7 AM and 10 AM. There's also limited parking, along with the convenience of car rentals on site. .Attractions within a 20-minute walk of this 4-property class Salamanca hotel include Gran Via and El Retiro Park.

What's nearby

  • WiZink Center - 11 min walk
  • Gran Via - 19 min walk
  • El Retiro Park - 20 min walk
  • Prado Museum - 3 min drive
  • Puerta del Sol - 5 min drive

Getting around

  • Principe de Vergara Station - 2 min walk
  • Madrid Recoletos Station - 10 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 21 min drive

Restaurants

  • ‪Horchatería Alboraya - ‬2 min walk
  • ‪Casa Maravillas - ‬2 min walk
  • ‪Cervecería Vergara - ‬3 min walk
  • ‪Hokkaido - ‬3 min walk
  • ‪El Pimiento Verde - ‬3 min walk

About this property

H10 Puerta de Alcalá

Eco-certified Madrid hotel in Salamanca with a 24-hour business centre
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 1076 square feet (100 square metres) and includes a conference centre. A seasonal outdoor pool, a terrace, and multilingual staff are also featured at the eco-certified H10 Puerta de Alcalá.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 138 guestrooms or units
  • 6 levels
  • Conference rooms
  • 1076 sq ft of conference space
  • 100 sq. m of conference space
  • Manager's reception (free)
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
H10 Puerta de Alcalá offers 138 accommodations with minibars and a safe. Each accommodation is individually furnished. Beds feature down duvets. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 22 for adults and EUR 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Alcala Restaurant

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,076 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The property’s pool will be closed occasionally due to private events on the terrace.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 October to 16 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22 for adults and from EUR 11 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses solar energy, plus eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

NH Alcalá
H10 Puerta de Alcalá Hotel
NH Alcalá Madrid
NH Puerta Alcalá Hotel Madrid
NH Puerta Alcalá Hotel
NH Puerta Alcalá Madrid
NH Puerta Alcalá
Nh Alcala Hotel Madrid
H10 Puerta Alcalá Hotel Madrid
H10 Puerta Alcalá Hotel
H10 Puerta Alcalá Madrid
H10 Puerta Alcalá
H10 Puerta de Alcalá Madrid
H10 Puerta de Alcalá Hotel Madrid

Frequently asked questions

What is the cancellation policy at H10 Puerta de Alcalá?

H10 Puerta de Alcalá offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at H10 Puerta de Alcalá?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at H10 Puerta de Alcalá on 1 Dec 2024 start from AU$244.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at H10 Puerta de Alcalá?

Onsite parking is limited.

Does H10 Puerta de Alcalá have a pool?

H10 Puerta de Alcalá has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open from June to September.

Does H10 Puerta de Alcalá serve breakfast?

Yeah, buffet brekkie is on offer daily between 7 AM and 10 AM.

Is there a free airport shuttle available at H10 Puerta de Alcalá?

No, H10 Puerta de Alcalá does not offer an airport shuttle service.

Is there a bar or restaurant at H10 Puerta de Alcalá?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at H10 Puerta de Alcalá?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at H10 Puerta de Alcalá?

No, only service animals are allowed.

H10 Puerta de Alcalá Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 674 out of 1003 reviews" "
Rating 8 - Good. 251 out of 1003 reviews" "
Rating 6 - Okay. 52 out of 1003 reviews" "
Rating 4 - Poor. 15 out of 1003 reviews" "
Rating 2 - Terrible. 11 out of 1003 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Stayed 2 nights in Aug 2024

10/10 Excellent

Joaquín

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
H10 in Alcalá, Madrid
I found my stay very satisfying in the H10. It's very well located, the room was big and comfortable and the employees cluld not be nicer and cooperative.
Stayed 2 nights in Aug 2024

10/10 Excellent

Danielle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Renata, el paso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio. Y excelente staff
Stayed 1 night in Aug 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Amazing choice close to Parque del Retiro. Excellent service (got a free upgrade!) and facilities (though a bit small, pool was great). Excellent room and amenities.
Stayed 1 night in Jul 2024

2/10 Terrible

Leeann

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible customer service! Electricity will go off
Electricity keeps on turning off. Twice when i was in the shower! I almost slipped getting off from the shower and all the hotel can say is that they can offer me 15% off in my next visit. I live in CA and we dont have H10 hotels. Super terrible customer service
Stayed 3 nights in Jul 2024

10/10 Excellent

Carolyne

Liked: Cleanliness, staff & service, property conditions & facilities
Such a wonderful and clean hotel. We loved everything
Stayed 3 nights in Jul 2024

10/10 Excellent

Gustavo, el paso

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was amazing.
Stayed 6 nights in Jul 2024

10/10 Excellent

John, Santo domingo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jul 2024

10/10 Excellent

Norma

Stayed 2 nights in Jul 2024

4/10 Poor

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Just ok
Very worn room. Not at all like the photos. Air conditioner did not work. Front desk could not accommodate and said it was due to power outages. Step into shower from tub is very high and would not recommend to anyone with leg or hip issues
Stayed 2 nights in Jul 2024

10/10 Excellent

sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and beautiful confortable rooms. Second time here and will definitely come back.
Stayed 3 nights in Jul 2024

10/10 Excellent

Morgan, Carrickfergus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel with friendly staff and great breakfast. The rooftop bar is lovely in the sun, with delicious food and drink, albeit service is a bit slow.
Stayed 3 nights in Jul 2024

10/10 Excellent

John, Santo domingo

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2024

10/10 Excellent

JUAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are very nice and in great conditions. Modern lobby. Friendly staff
Stayed 1 night in Jul 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

4/10 Poor

Melani

Travelled with family
Disliked: Staff & service
The service was not the best. Whenever I asked for something the answer was never yes. I.e can I have a pie of scissors? They said come get them at the lobby. I asked for a shot of lime juice for my water, they refused since the juice was already in a squeeze bottle (so?). As soon as I arriba from an early morning flight, they put me in a room with the one next door getting the entire bathroom fixed. There was banging and hammering constantly. I had to wait to get a room change before I could rest. When I stepped out to put my dad in the taxi, the front desk guy comes chasing me telling me I couldn’t leave without paying in a very rude way. I could go on but I think you get the gist.
Stayed 3 nights in Jul 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

MIGUEL, Burlington

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As usual, excellent hotel!
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Jago, North adelaide

Travelled with family
Liked: Cleanliness, staff & service
The rooms are outdated and very noisey. The lifts announce there arrival which if you have a room located near one, becomes a PITA at night: It is not a tourist hotel as lots of conferences during the day use their rooms. Which in the evening means you cannot get a spot on the rooftop terrace. The staff are excellent and very helpful but the property lacks the H10 feel.
Stayed 4 nights in Jul 2024

10/10 Excellent

pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Carlos G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay near El Retiro park
Great place to stay, comfortable rooms, great service and amazing terrace. Would definitely recommend it.
Stayed 3 nights in Jun 2024

10/10 Excellent

isabela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2024